1.1 Accessing the Portal via LMS Main Page

Transcription

1 Accessing the Portal via LMS Main Page 1.1 Accessing the Portal via LMS Main Page If you are unsure of your school s instance name, you can access the Parents Portal via the main LMS page. 1. Go to the address: and you will be directed to the main LMS page as shown below. 2. Click on the words Login as parents and you should see the page toggle to Asknlearn Parents Portal and the header indicated as Parent Login. ASKnLearn TM Learning Management System User Guide for Parents 1

2 Accessing the Portal via LMS Main Page 3. Select the level your child is as of current by clicking the respective radio buttons: Primary, Secondary or Tertiary 4. Select the school your child is studying in by selecting the school from the drop down list 5. Enter your child s User ID (e.g. NRIC No. / FIN) 6. Enter your password * Note: If you are logging in for the first time, enter your password as parents (in lowercase). 7. Click Log In ( ) ASKnLearn TM Learning Management System User Guide for Parents 2

3 Accessing the Portal via School Direct Link 1.1 Accessing the Portal via School Direct Link 1. To access to the portal, login to s_instance_name) 1. Click on the words Click here to login as a parent and you should see the blue bar toggle to Parent Login. 2. Enter your child s User ID (e.g. NRIC No. / FIN) 3. Enter your password * Note: If you are logging in for the first time, enter your password as parents 4. Click on Log In ( ) ASKnLearn TM Learning Management System User Guide for Parents 1

4 New User Registration 1.1 New User Registration If this is your first visit to the Parents Portal, you will be directed to the registration page as shown below. * Note: In order to view and access the contents of the system, it is compulsory for you to register an account with the LMS. ASKnLearn TM Learning Management System User Guide for Parents 1

5 New User Registration 1. Enter your name (Optional) 2. Select who will be accessing the Parents Portal 3. Enter your preferred password 4. Confirm your password by re-entering it *Note: Please change the default password for security purposes 5. Enter your address to receive notifications sent by the system and / or the school *Note: The address will also be used for password resetting in the event that the password is forgotten. ASKnLearn TM Learning Management System User Guide for Parents 2

6 New User Registration 6. Confirm the information you have entered and click Submit 7. If your registration is successful, you will see the following page. 8. Click on ( ) to re-login to the portal 9. You will be directed to the login portal as shown below ASKnLearn TM Learning Management System User Guide for Parents 3

7 Retrieving your Password 1.1 Retrieving your Password On activating the Password Request feature, the system will send you your password to the which you had registered in the LMS. 1. To retrieve your password, click on the Retrieve your Password link located on the login panel From School s Direct Link From LMS Main Page ASKnLearn TM Learning Management System User Guide for Parents 1

8 Retrieving your Password 2. Enter your child s User ID 3. Click Next 4. You will be informed that your password has been sent to the address which had been registered in the system. * Note: Your address will not be displayed due to security reasons. In the case if you have forgotten the address, kindly proceed the LMS administrator for assistance to reset your password. ASKnLearn TM Learning Management System User Guide for Parents 2

9 Retrieving your Password 5. Click on Login here link to return to the portal s login page. ASKnLearn TM Learning Management System User Guide for Parents 3

10 Module Features 1.1 Module Features The Module Header shows the name of the module you are currently in. Click on the different modules in the Module Bar to switch your views Access to the various functions within the module in the Function Bar ASKnLearn TM Learning Management System User Guide for Parents 1

11 Features of Menu Bar 1.1 Features of Menu Bar On the top of the page shows the launch bar. Home - Shows notifications and announcements posted for you and your child - Shows Parents Resources and Shared Blog, if any (only applicable if shared by school) ASKnLearn TM Learning Management System User Guide for Parents 1

12 Features of Menu Bar ereports - Shows the tasks your child has been assigned and a calendar of school events eresult - Shows your child s result (report book) ASKnLearn TM Learning Management System User Guide for Parents 2

13 Features of Menu Bar Tools - Contains various wizards (modules) that you can use, such as: 1) Consultation Booking: To make a Parent-Teacher Meeting booking 2) Suggestion Space: To leave suggestions (if applicable) ASKnLearn TM Learning Management System User Guide for Parents 3

14 Features of Menu Bar Links - Contains useful links shared to you by the school s administrator Profile - View and update your personal particulars or link profile to your Dropbox ASKnLearn TM Learning Management System User Guide for Parents 4

15 Features of Menu Bar Logout - Logout of the portal ASKnLearn TM Learning Management System User Guide for Parents 5

16 Profile 1.1 Profile The Profile menu allows you to view and update your personal particulars. 1. On the menu bar, click Profile, or 2. Click on your profile picture that is located on the top right corner of the launch bar. Your personal profile is divided into the following sections: ASKnLearn TM Learning Management System User Guide for Parents 1

17 Profile * Note: To navigate to any other section, click on the relevant section title located at the left panel Update your personal particulars and click on Save ASKnLearn TM Learning Management System User Guide for Parents 2

18 ASKnLearn TM Learning Management System User Guide for Parents 3 Profile

19 Photo 1.1 Photo To update your profile picture, on the left panel, click Photo Select your preferred method to upload your photo 1. Browse for an existing photo, or 2. Capture a photo using a web cam ASKnLearn TM Learning Management System User Guide for Parents 1

20 ASKnLearn TM Learning Management System User Guide for Parents 2 Photo

21 Password 1.1 Password To change your password, on the left panel, click Password Enter your Current Password Enter your New Password and confirm your password * Note: New password must be at least 8 characters Click on Save to update the changes ASKnLearn TM Learning Management System User Guide for Parents 1

22 Security Question 1.1 Security Question To add a security question to reset your password, on the left panel, click Security Question Select an existing question or choose. Write your own question ASKnLearn TM Learning Management System User Guide for Parents 1

23 Security Question Enter your question and answer in the text boxes provided. Click Save to save the settings. ASKnLearn TM Learning Management System User Guide for Parents 2

24 Parent s Notifications 1.1 Parents Notifications When you login to the Parents Portal, under Home, you will see a list of unread notifications for you ASKnLearn TM Learning Management System User Guide for Parents 1

25 Parent s Notifications You can also click on the tags located at the right side of the screen to display only notifications / announcements that are tied to the selected tag ASKnLearn TM Learning Management System User Guide for Parents 2

26 Parent s Notifications: Unread Notifications Unread Notifications To view the contents of the notification, click on the notification title ASKnLearn TM Learning Management System User Guide for Parents 1

27 Parent s Notifications: Unread Notifications Click on the Prev button ( to the list of notifications page ) located at the top right corner of the module header to return Acknowledge that you have read the notification by clicking on the I have read this notification button You will be directed to the list of unread notifications. ASKnLearn TM Learning Management System User Guide for Parents 2

28 Parent s Notifications: All Notifications All Notifications To view the notifications you have read before, on the function bar, select All Notifications ASKnLearn TM Learning Management System User Guide for Parents 1

29 Parent s Notifications: Announcements with Poll Announcements with Poll The school may add a poll in the announcement for your voting To vote, under the Poll section, simply select the option and click Submit * Note: You are only allowed to submit your vote once ASKnLearn TM Learning Management System User Guide for Parents 1

30 Child Announcement 1.1 Child Announcement To view all the announcements that are assigned by the school to your child, on the module bar, click on Child Announcement Click on the announcement title to view the full message contents ASKnLearn TM Learning Management System User Guide for Parents 1

31 Parent s Notifications: Survey for Parents Survey for Parents To take the survey that is assigned to you, click on the link provided to launch the survey. ASKnLearn TM Learning Management System User Guide for Parents 1

32 Parent s Notifications: Survey for Parents Attempting Survey Once you have launched the survey, you will see the following: ASKnLearn TM Learning Management System User Guide for Parents 2

33 Parent s Notifications: Survey for Parents 1. To start, click on Take Survey 2. Select or input your responses * Note: Questions that are marked with an * indicates they are compulsory question ASKnLearn TM Learning Management System User Guide for Parents 3

34 Parent s Notifications: Survey for Parents 3. To save your responses and resume the survey later, click on the Save button. Launch the survey from Parent s Notifications again to resume. To submit your responses, click on the Submit button * Note: The buttons are located at the end of the survey You might not see the Save button depending on the setup of the survey by your child s / ward s teacher Once submitted, you will not be allowed to re-attempt the survey 4. Click on Yes once you are sure of your answers. ASKnLearn TM Learning Management System User Guide for Parents 4

35 Parent s Notifications: Survey for Parents Resume Survey 1. To resume your survey, launch the survey from Parent s Notifications 2. You will be prompted if you would like to restore your responses. 3. Select Yes to restore your saved responses or No to clear your previously saved responses. 4. Click on Take Survey to proceed ASKnLearn TM Learning Management System User Guide for Parents 5

36 Parent s Notifications: Survey for Parents Survey Report After you have submitted your survey responses, you may view the report of your responses. To print your report, click on the Print button located at the top of the report page Below is a sample screenshot of the report of your survey: ASKnLearn TM Learning Management System User Guide for Parents 6

37 Parent s Notifications: Survey for Parents ASKnLearn TM Learning Management System User Guide for Parents 7

38 Features of ereports 1.1 Features of ereports To view your child s assigned tasks and learning progress, on the menu bar, click ereports On the module bar, select the report that you would like to view ASKnLearn TM Learning Management System User Guide for Parents 1

39 Child On-Going Tasks 1.1 Child On-Going Tasks The Child Ongoing Tasks report shows tasks that have been assigned to your child. Mouse over to view the details of each task ASKnLearn TM Learning Management System User Guide for Parents 1

40 Child Completed Tasks 1.1 Child Completed Tasks The Child Completed Tasks report shows all the tasks your child has completed Select the filter to view the different tasks completed by Date (Descending), Date (Ascending), Subject (Descending), Subject (Ascending), Teacher (Descending), Teacher (Ascending), Task Title (Descending), Task Title (Ascending) ASKnLearn TM Learning Management System User Guide for Parents 1

41 Child Logon Report 1.1 Child Logon Report The Child Logon Report shows the frequency and duration your child spent in LMS each week Click on the left and right arrows to navigate to other months ASKnLearn TM Learning Management System User Guide for Parents 1

42 Child Tracking Report 1.1 Child Tracking Report The Child Tracking Report shows what your child has been working on in LMS ASKnLearn TM Learning Management System User Guide for Parents 1

43 Child Attendance Report 1.1 Child Attendance Report Through the Child Attendance Report, you are able to view your child s attendance in school * Note: This is only applicable if your child s school is using the e-attendance feature ASKnLearn TM Learning Management System User Guide for Parents 1

44 School Events Calendar 1.1 School Events Calendar View the school s events and activities via the School Events Calendar ASKnLearn TM Learning Management System User Guide for Parents 1

45 School Events Calendar Click on the event to view full details ASKnLearn TM Learning Management System User Guide for Parents 2

46 View Child s Results 1.1 View Child s Results To view your child s report book, on the menu bar, click eresult Select a report book to view your child s results ASKnLearn TM Learning Management System User Guide for Parents 1

47 View Child s Results (Your child s result) ASKnLearn TM Learning Management System User Guide for Parents 2

48 About the Consultation Module 1.1 About the Consultation Module Consultation module allows you to schedule an appointment with your child s / ward s teachers for a consultation session On the top menu bar, you will see 3 views: Booking by Date, Booking by Personnel and Bookings Booking by Date / Booking by Personnel allows you to schedule an appointment with your child s / ward s teachers ASKnLearn TM Learning Management System User Guide for Parents 1

49 About the Consultation Module Booking allows you to view a summary of your bookings ASKnLearn TM Learning Management System User Guide for Parents 2

50 Consultation: Making an Appointment Making an Appointment Indicate the frequency of the meeting The Additional Info field allows you to input information of this meeting If you have booked for more than 1 time slots, you can either click to add the information to all the time slots you have selected, or indicate different information for different time slots manually Repeat for all function: Manual input for individual time slots: Click to confirm your booking(s) ASKnLearn TM Learning Management System User Guide for Parents 1

51 Consultation: Making an Appointment Click to view the appointments you have made ASKnLearn TM Learning Management System User Guide for Parents 2

52 Consultation: View by Calendar View by Calendar Under Calendar view, you can select your preferred method to schedule an appointment Select to Booking by Date or Booking by Personnel ASKnLearn TM Learning Management System User Guide for Parents 1

53 Consultation: View by Calendar Booking by Date Book by Date is the default view you will see. There are 2 different views in which you can further select to view a teacher s available timeslots: View by Day or View by Week. Use the arrows located beside Today icon to navigate to the previous or next day or week ASKnLearn TM Learning Management System User Guide for Parents 2

54 Consultation: View by Calendar Select your preferred timing (s) * Note: Based on the setups for the resource, you may be allowed to select more than 1 time slots Click ASKnLearn TM Learning Management System User Guide for Parents 3

55 Consultation: View by Calendar Booking by Personnel Booking by Personnel allows you to select specific resource to schedule the appointment To filter the resources based on their assigned categories, click on the tags located on the left of the page Click to schedule an appointment with the resource The monthly calendar will display all the available dates for your selected resource ASKnLearn TM Learning Management System User Guide for Parents 4

56 Consultation: View by Calendar On your preferred date, click on to proceed with the booking Based on your selected date, it will show the timings available. Select your preferred timing (s) * Note: Based on the setups for the resource, you may be allowed to select more than 1 time slots Click ASKnLearn TM Learning Management System User Guide for Parents 5

57 Consultation: View my Bookings View My Bookings To view the bookings you have made, click which is located on the top bar On the left panel, you can select to View by Personnel or View My Bookings View by Personnel In this view, you can further select your preferred view: List Mode or Calendar Mode List Mode To filter the resource you are looking for, use the Search box Click on the View icon to view the details of your bookings You can remove your current bookings by selecting the booking to be removed and click ASKnLearn TM Learning Management System User Guide for Parents 1

58 Consultation: View my Bookings Calendar Mode Select the category and resource from the drop down list Your bookings for the selected resource and current month will be displayed Mouse over to see the details for the time period booked Click to navigate to the previous month and to navigate to the next month ASKnLearn TM Learning Management System User Guide for Parents 2

59 Consultation: View my Bookings View My Bookings Select a date range Click Search results will return all the bookings you have made within the selected date range To further filter through the results, use the Search box ASKnLearn TM Learning Management System User Guide for Parents 3

60 Consultation: View my Bookings Cancellation of My Bookings There are 2 ways in which you can cancel your bookings: Calendar Mode in View Bookings by Resource Click on the icon to delete the booking List Mode in View All Select the bookings by checking the checkbox(es) then click ASKnLearn TM Learning Management System User Guide for Parents 4

61 About the estreaming Module 1.1 About the estreaming Module estreaming module allows parents / guardians of Secondary 2 students to select the subject combinations for their child / ward who are promoting to Secondary 3 the following year. * Note: This section of the guide is only valid if the school has specified the option to allow parents to select subject combinations via the Parents Portal. Kindly check with the school s administrator / staff if you are unsure. ASKnLearn TM Learning Management System User Guide for Parents 1

62 estreaming: Selection of Subject Combinations Selection of Subject Combinations On the cover page, you will see the streaming period. You can only select when the streaming period is open. 1. Click on Begin Selection 2. You will see your child s /ward s results for each subjects ASKnLearn TM Learning Management System User Guide for Parents 1

63 estreaming: Selection of Subject Combinations 3. Select the combinations in order of preference (1 st as most preferred) 4. You may wish to enter your remarks in the box provided. 5. Click Next ( ) 6. Your selected choices will be displayed 7. Click Confirm to submit your choices. To re-select, click Cancel and Back to Selection. ASKnLearn TM Learning Management System User Guide for Parents 2

64 estreaming: Selection of Subject Combinations 8. You will be notified upon successful submission. 9. Click Back to Cover Page to return to the cover page of the estreaming module or click Back to Tools to return to the Tools page ASKnLearn TM Learning Management System User Guide for Parents 3

65 estreaming: Selection of Subject Combinations On the start page, you will see a summary of your submitted choices. On the Tools page, you will see a list of modules that are available for you to access. Sample screenshot on the list of modules under Tools menu: ASKnLearn TM Learning Management System User Guide for Parents 4

66 estreaming: View Streaming Result View Streaming Result You can view the class and subject combination that your child / ward had been assigned to when the result has been released. The result will be displayed on the cover page when you access the estreaming module. ASKnLearn TM Learning Management System User Guide for Parents 1

67 estreaming: Appeal Appeal You can submit the appeal choices when the period is open. 1. Click I want to Appeal Now ( ) 2. Select preferred subject combination 3. You may wish to enter your remarks in the box provided. 4. Click Next ( ) 5. Click Confirm to submit your choices. To re-select, click Cancel and Back to Selection. ASKnLearn TM Learning Management System User Guide for Parents 1

68 estreaming: Appeal 6. You will be notified upon successful submission. 7. Click Back to Cover Page to return to the cover page of the estreaming module or click Back to Tools to return to the Tools page ASKnLearn TM Learning Management System User Guide for Parents 2

69 estreaming: View Appeal Result View Appeal Result You can view the class and subject combination that your child / ward had been assigned to when the result has been released. The result will be displayed on the cover page when you access the estreaming module. ASKnLearn TM Learning Management System User Guide for Parents 1

70 About the Suggestion Space Module 1.1 About the Suggestion Space Module Suggestion Space allow parents to participate in providing suggestions and feedbacks in the space created by the school On launching the module, you will see a list of space created by the school that you can participate in ASKnLearn TM Learning Management System User Guide for Parents 1

71 About the Suggestion Space Module Click on the title to view the space details and all suggestions ASKnLearn TM Learning Management System User Guide for Parents 2

72 Suggestion Space: Add a Suggestion Add a Suggestion To add a new suggestion, click New Suggestion button Enter your suggestion title, the current situation and your suggestion Under Outcome Notification, select Yes if you would like to receive notification to know if your suggestion has been approved or rejected Click Add to submit your suggestion to the school for approval. Otherwise click Cancel to discard your suggestion. ASKnLearn TM Learning Management System User Guide for Parents 1

73 Suggestion Space: Add a Suggestion Once submitted, your suggestion will be under View All Suggestions ASKnLearn TM Learning Management System User Guide for Parents 2

74 Suggestion Space: View Result View Result Under View All Suggestions, you can view the results of the suggestions whether they are approved and/or declined. * Note: Instead of viewing suggestions of all status, you might be able to see only approved suggestions or declined suggestions as this is based on settings by the author of the space Click on View Result to view the result of the suggestion Remarks Description Your suggestion has been rated as the Best Suggestion of the Month Your suggestion has been rated as a Good Suggestion Your suggestion has been rated as the Implemented Suggestion of the Month ASKnLearn TM Learning Management System User Guide for Parents 1

75 Suggestion Space: View Result You can see author s feedback on your suggestion and ratings Click Back to return to view all suggestions ASKnLearn TM Learning Management System User Guide for Parents 2

76 Suggestion Space: Edit Suggestion Edit Suggestion Click on Edit to modify your suggestion * Note: You are not allowed to edit your suggestion if the author has approved/rejected your suggestion Click on Update to save your modified suggestion Click Cancel to discard your changes ASKnLearn TM Learning Management System User Guide for Parents 1

77 Suggestion Space: Delete Suggestion Delete Suggestion Click Delete to delete your suggestion * Note: You are not allowed to delete your suggestion if the author has approved/rejected your suggestion Confirm to delete the suggestion by click OK. Otherwise, click Cancel. ASKnLearn TM Learning Management System User Guide for Parents 1

78 View Lesson Plans 1.1 View Lesson Plans The Lesson Plan module allows you to view the lessons planned by your child s teachers Select (in the following sequence) 1. Department, 2. Teacher s name, and 3. Year Click on View User s Lesson Plan ASKnLearn TM Learning Management System User Guide for Parents 1

79 View Lesson Plans System will generate the lesson plans created by the selected user Icon Description 1. Contains no lesson plans for the week, or 2. Teacher s lesson plans are not approved yet Click to view lesson plans for the week Click on the calendar icon (shown on the green column) to view the detailed plan ASKnLearn TM Learning Management System User Guide for Parents 2

80 View Lesson Plans Details of lesson planned by your child s teacher ASKnLearn TM Learning Management System User Guide for Parents 3

81 View Lesson Plans Click on Close or Exit button located at the bottom of the plan, to return to the calendar of lesson plans ASKnLearn TM Learning Management System User Guide for Parents 4

82 About the Parents Portal Blog Module 1.1 About the Shared Blog Module The Shared Blog allows you to share your thoughts. It is found under Home Menu. ASKnLearn TM Learning Management System User Guide for Parents 1

83 Parents Portal Blog: View Blog View Blog To view a blog, click the Blog title Click Back to return to dashboard ASKnLearn TM Learning Management System User Guide for Parents 1

84 Parents Portal Blog: View Blog ASKnLearn TM Learning Management System User Guide for Parents 2

85 Parents Portal Blog: Appearance Sorting To sort the blogs in Ascending or Descending order click the options on the top section Sidebar The Sidebar is positioned on the right side of your blog, where you can see the Author, Archives, My Friends, and Tags. ASKnLearn TM Learning Management System User Guide for Parents 1

86 Parents Portal Blog: Articles Articles To write Add Articles Enter the title and contents of your blog post ASKnLearn TM Learning Management System User Guide for Parents 1

87 Parents Portal Blog: Articles You can also choose to attach different file attachments in your blog posts * Note: Click here for instructions on how to use file upload tool page Click Clikc to View Attached Items to view the attachements Click the icon to remove an attachment You can: 1. Add new tags by entering the keywords in the textbox, separating each tag with a comma, or 2. Tag your post to tags which you have already created before by checking on the corresponding checkbox(es) * Note: Click here to learn how to manage tags By default, your post will be published and comments are allowed. Modify to your preferred settings and click Update Article Click on Post Article to save your blog post ASKnLearn TM Learning Management System User Guide for Parents 2

88 Parents Portal Blog: Managing Tags Managing Tags Tagging your blog posts allow you to classify your posts and ease the hassle of having to search through all the articles for a particular post The tag labels have been arranged in alphabetical order The number shows the actual number of blog posts which are tagged with that label ASKnLearn TM Learning Management System User Guide for Parents 1

89 About the Travel Declaration Module 1.1 About the Travel Declaration Module Travel Declaration module allows you to declare your child s / ward s travel plans. * Note: This section of the guide is only valid if the school has specified to allow parents to declare travel plans via the Parents Portal. Kindly check with the school s administrator / staff if you are unsure. ASKnLearn TM Learning Management System User Guide for Parents 1

90 Travel Declaration: Declaring Travel Plans Declaring Travel Plans To create a new record, click My Child / Ward Travel Declaration Select the travel form that is applicable Select Yes if you intend to travel during the holidays. Otherwise, select No. If you have selected No, you will not be required to enter any other information. Click Save or Save and Add Another to save the information entered and proceed.

91 Travel Declaration: Declaring Travel Plans If you have selected Yes, proceed to fill up the information required: Specify the start and end dates of travel Select the country and city you will be travelling to Indicate your overseas address and contact number

92 Travel Declaration: Declaring Travel Plans Specify your mode of travel and purpose of travelling Indicate your next-of-kin (who to contact in times of emergency) If you will be taking transit flights, click Add Transit Info link to add your transit information Specify the start and end date, country and city of transit. Click Add Transit Info to add more transit flight information. Confirm the information you have provided is correct and then click on the checkbox as a declaration that the details you have provided is true and accurate at the time of submission Click Save or Save and Add Another to submit your declaration

93 Travel Declaration: Declaring Travel Plans Click OK when you see a pop up box informing you that the record is successfully saved and submitted

94 Travel Declaration: Manage Travel Plans Manage Travel Plans You are allowed to update / delete when you declare using My Travel Plan form. If you have declared using the defined travel form created by the school, you are not allowed to update / delete the information you have submitted once the permission date of the form has expired. ASKnLearn TM Learning Management System User Guide for Parents 1

95 Links 1 Links The Links hub page lists the links added by the school s administrator To access, on the menu bar, click Links Sample Screenshot: ASKnLearn TM Learning Management System User Guide for Parents 1