COLLEGE OF CHARLESTON MGMT 301: Management & Organizational Behavior Course Syllabus Fall 2017

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1 COLLEGE OF CHARLESTON MGMT 301: Management & Organizational Behavior Course Syllabus Fall 2017 Sections: , MWF 8:00-8:50 am (Beatty Center 320) , MWF 12:00-12:50 pm (Tate Center 133) , MWF 11:00-11:50 am (Beatty Center 320) , MWF 1:00-1:50 pm (Beatty Center 212) Instructor: Alexis J. Carrico Office: JC Long 331 Phone: Office hours: Monday & Wednesday 9am -10:50am and 2-2:30pm; By Appointment Only Text: Jones & George. Essentials of Contemporary Management (2017; 7th Ed) with CONNECT. ISBN: There are loose-leaf books with connect codes available at the bookstore for $160. Alternatively, if you do not want a hard copy of the text, you can order connect through McGraw hill for $125- which includes an e-copy of the text. In order to gain credit for the on-line learning modules (25% of your grade), you must purchase Connect either with the text at the bookstore/on-line OR through McGraw Hill. Connect MUST be accessed through the McGraw Hill Connect Module in OAKS. See tutorial for guidance: Case: Articles: A case analysis is also a component of the course. We will be reviewing DRW Technologies by Stephen A. Greyser and William Ellet. We will also be reviewing the article Sustainability in the Boardroom by Lynn S. Paine. The case and article can be accessed at a discounted rate of $4.25 from Harvard Business School Press. Below is the web-link for both the article and case. Instructions for the case analysis will be provided on OAKS. (note DRW is an audio case but there is a pdf hardcopy available for download): COURSE DESCRIPTION: This course approaches management as that process of reaching organizational goals by working with and through people and other resources. Organizations are treated as dynamic entities affected by

2 individual and group behavior as well as structural and environmental factors. International as well as domestic situations are examined. COURSE GOALS: Provide you with a basic theoretical and practical framework for understanding the fields of management and organizational behavior. Provide relevant organizational examples so that even students without real life organizational experience can recognize the relevance of the course topics. Provide exposure to career preparation and management as a supplement to the course. PREREQUISITES: Junior standing (60 hours) COURSE OBJECTIVES: 1. To understand management and organizational behavior (OB) concepts associated with continuous improvement in individual, group, and organizational processes in our global environment. Specific attention will be given to: history of field, problem solving/decision-making processes, international context of OB, managing diversity & individual differences, motivation, learning styles, group/team decision-making and development, organizational processes & benchmarking, leadership, communication, and managing conflict and change. 2. To be able to utilize these concepts to solve practical problems in private, public, not-for-profit, and social organizations. This will be aided by case analysis; each student is expected to analyze "real world situations" through the use of the five-step problem solving (or decision-making) process while insuring that alternative solutions generated for each case consider the ethical dimension as part of its feasibility. 3. To enhance self-management knowledge, skills, and abilities through the completion of a professionally developed resume/vita that is targeted to a career development goal selected by each student. These processes will encourage the application of management and OB concepts to the individual student s goals and objectives. 4. To enhance writing, interpersonal, presentation and critical thinking skills through the aforementioned objectives, examinations that require analysis as well as synthesis and/or critical thinking, in-class experiential exercises, self-analysis assignments and class participation. SCHOOL OF BUSINESS LEARNING GOALS: This course addresses the School of Business learning goals as follows: Communication Skills: Students will demonstrate the ability, via both written and spoken word, to effectively present, critique, and defend ideas in a cogent, persuasive manner. (Addressed via class discussions, written assignments, essay tests, and an oral presentation.) Quantitative Fluency: Students will demonstrate competency in logical reasoning and data analysis skills. (Addressed via case analysis.)

3 Global and Civic Responsibility: Students will be able to identify and define social, ethical, environmental and economic challenges at local, national and international levels. Students will also be able to integrate knowledge and skills in addressing these issues. (Addressed via in-class dialogue regarding social and ethical dilemmas common to the 21st century workplace.) Intellectual Innovation & Creativity: Students will be able to demonstrate their resourcefulness and originality in addressing extemporaneous problems. (Addressed via the critical analysis of current Management and OB issues.) Synthesis: Students will be able to integrate knowledge from multiple disciplines incorporating learning from both classroom and non-classroom settings in the completion of complex and comprehensive tasks. (Addressed via comprehensive essay application tests) CLASSROOM APPROACH I believe in fostering an engaging and dynamic classroom where the diverse student body learns from not only me and the required coursework, but also from peers and members of the campus and Charleston community. I also strive to develop a classroom environment that serves as a microcosm to the business world; I will hold students to a standard that they are likely to expect from managers after they graduate. I also hope students leverage me and my business-world experiences to not only support them in their studies but also to provide career coaching and mentoring advice. I believe through this approach, students will not only learn about management and organizational behavior but will also gain valuable experiences and coaching/mentoring that will shape them as leaders and prepare them for careers after the College of Charleston. COURSE POLICIES AND EXPECTATIONS: Your participation in this course is essential to your learning as well as to that of your classmates. Expectations include: Preparing for class by doing readings and assigned exercises ahead of time- see learning modules Arriving promptly and be present for the entirety of the class session as you would for a day at the office Listening actively and make meaningful contributions to the conversation -as you would in a meeting Demonstrating responsibility for your progress in the course by submitting work on time. Late assignments will NOT be accepted without prior written approval of the instructor (min 48 hrs). GRADING: Your final course grade will be tentatively calculated as follows. Module Points Percentage On-line learning modules 70 (5 pts x 14) 25% Tests 70 (35 pts x 2) 25% Group Project 70 25% Case Assessment 42 15% Career Center-Approved Resume/Career Interview & 14 (7 pts each) 5% Summary Participation 14 5%

4 Total % Letter Grade A A- B+ B B- C+ C C- D+ D D- F Percentage % 87-89% 84-86% 80-83% 77-79% 74-76% 70-73% 67-69% 64-66% 60-63% <60% Grades will be posted and available in OAKS grade application throughout the duration of the course. ASSIGNMENTS: On-line learning modules: It is expected that you read all assignments prior to class. On-line learning assessments are required, and are due by 8AM (for all sections) on the date listed on the module in McGraw Hill Connect and on the syllabus. The LearnSmart concepts are questions you must answer to show your understanding of the materials (self-graded) and if you answer any of them wrong you will be asked subsequently to answer the question or related question later until you get all of them correct. You will receive 100% if you complete them by the posted deadline at 8AM (no exceptions to the 8AM deadline). Case Analysis. A major case analysis is due as part of a larger MGMT 301 assessment across sections. Thus, the matrix used to grade the assignment is one designed across faculty teaching MGMT 301 to grade the case. A discounted version of the case analysis is available via Harvard Business School Press (you can find the link in table at top of syllabus). More instructions will be in OAKS. Tests: There will be two tests worth 12.5% (each) of your grade (total 25%). Each test will include multiple choice and essay questions. Test content will be from both classroom discussions and book/case materials. More information and a matrix for grading tests will be reviewed during class and provided on OAKS. Other than cases of extreme personal emergency, a student will not be allowed to make-up tests. Career Center-Approved Resume/Career Interview: You will be asked to complete a resume and have it reviewed by career services and revised prior to the date listed in the syllabus. For classes which meet during the career fair, class will be cancelled that day and instead students will be required to attend the career fair and meet with/interview someone in a field they find interesting. For students in the class(es) which do not meet during the career fair, they are instead required to conduct an informational interview. A 1-paragraph summary of that informational interview or the career fair experience should be submitted after the career fair via Oaks (see due date in syllabus). More instructions will be posted on OAKS and reviewed in class. Group Project: Small groups will be responsible for creating and delivering a learning module for the class that relates to a given management or organizational behavior topic played out in the business world. They will then analyze their team process through individual reflection and guided conversation with the instructor. The purpose of the group project is threefold: to deepen students understanding of a particular course topic through creative application, to sharpen communication skills, and to examine their own behavior in groups.

5 1. Management/OB in Current Events: Teams will be responsible for preparing, presenting, and evaluating a 25-minute learning module on a selected topic. Each team will be responsible for collecting and compiling feedback from the class on their performance. A baseline template for this, along with a full assignment description will be provided on OAKS. Note, extra Credit will be given for teams who incorporate data into their presentation. 2. Team Coaching: Each team will be responsible for attending a team coaching session with the instructor, which will occur in class one week following their presentation. This will include providing feedback to each team member. The coaching session is NOT an evaluation of the team s performance. Rather, it is an opportunity for a guided discussion to reflect on and learn from the team, and give and receive feedback on individual contributions. Instructions for what to expect and how to prepare will be available on OAKS. Team-member feedback will be due the class prior to the coaching session. Participation. Your active participation in class is imperative for your own learning and for that of your peers. Your participation grade includes: (1) attendance and (2) engagement in class. Participation comprises 5% of your grade. To earn full credit for participation you must attend all class sessions and make positive contributions to the learning environment. CENTER FOR STUDENT LEARNING I encourage you to utilize the Center for Student Learning s (CSL) academic support services for assistance in speaking & writing skills, study strategies, and course content. Students of all abilities have become more successful using these programs throughout their academic career and the services are available to you at no additional cost. For more information regarding these services please visit the CSL website at DISABILITY ACCOMODATIONS The College will make reasonable accommodations for persons with documented disabilities. Students should apply at the Center for Disability Services / SNAP, located on the first floor of the Lightsey Center, Suite 104. Students approved for accommodations are responsible for notifying me as soon as possible and for contacting me one week before accommodation is needed. COLLEGE OF CHARLESTON HONOR CODE & ACADEMIC INTEGRITY Lying, cheating, attempted cheating, and plagiarism are violations of our Honor Code that, when identified, are investigated. Each incident will be examined to determine the degree of deception involved. Incidents where the instructor determines the student s actions are related more to a misunderstanding will be handled by the instructor. A written intervention designed to help prevent the student from repeating the error will be given to the student. The intervention, submitted by form and signed both by the instructor and the student, will be forwarded to the Dean of Students and placed in the student s file.

6 Cases of suspected academic dishonesty will be reported directly by the instructor and/or others having knowledge of the incident to the Dean of Students. A student found responsible by the Honor Board for academic dishonesty will receive a XF in the course, indicating failure of the course due to academic dishonesty. This grade will appear on the student s transcript for two years after which the student may petition for the X to be expunged. The student may also be placed on disciplinary probation, suspended (temporary removal) or expelled (permanent removal) from the College by the Honor Board. Students should be aware that unauthorized collaboration--working together without permission-- is a form of cheating. Unless the instructor specifies that students can work together on an assignment, quiz and/or test, no collaboration during the completion of the assignment is permitted. Other forms of cheating include possessing or using an unauthorized study aid (which could include accessing information via a cell phone or computer), copying from others exams, fabricating data, and giving unauthorized assistance. Research conducted and/or papers written for other classes cannot be used in whole or in part for any assignment in this class without obtaining prior permission from the instructor. Students can find the complete Honor Code and all related processes in the Student Handbook at SCHEDULE From time to time, changes to the schedule may be made, but wherever possible, at least 1week notification will be provided. Date Topic Assignments & Readings Due BEFORE Class Introductions/Course overview N/A August 23 August 25 Career Services Discussion/Presentation Read Career Development; Appendix B (page ) August 28 Chapter 1- The Management Process Today Part 1 Read Chapter 1 & Complete Connect Intro to Group Project & Team Assignments August 30 Chapter 1- The Management Process Today Part 2 Align w/team on group project team name & topics in desired priority for Group Project Topic Lottery and group project topic lottery Assignments September 01 Chapter 2- Values, Attitudes, Emotions and Culture: The Manager as a Person- Part 1 Read Chapter 2 & Complete Connect September 04 Chapter 2- Values, Attitudes, Emotions and Culture: The Manager as a Person- Part 2 Manager Personality Review Complete personality test: and bring printed version of basic results to class.

7 September 06 September 08 September 11 September 13 September 15 September 18 September 20 September 22 September 25 September 27 September 29 October 02 October 04 October 06 October 09 October 11 October 13 Chapter 11- Effective Team Management- Part 1 Chapter 11-Effective Team Management- Part 2 Team Dynamics Exercise Chapter 3- Managing Ethics and Diversity- Part 1 Chapter 3-Managing Ethics and Diversity- Part 2 Chapter 4-Managing the Global Environment- Part 1 Read Chapter 11 & Complete Connect Learnsmart Module by 8AM on the Read Chapter 3 & Complete Connect Read: Paine (2014 July) Sustainability in the Boardroom. Harvard Business Review. Read Chapter 4 & Complete Connect Chapter 4-Managing the Global Environment- Part 2 Group Project A- Managing in Global Environment Chapter 5- Decision Making, Read Chapter 5 & Complete Connect Learning, Creativity and Entrepreneurship- Part 1 Chapter 5- Decision Making, Team A: Group Feedback Due Learning, Creativity and Entrepreneurship- Part 2 Group Project B- Decision Making, Learning, Creativity, and Entrepreneurship Team Feedback Session: Project A Chapter 6-Part 1- Planning, Read Chapter 6 & Complete Connect Strategy, and Competitive Advantage Chapter 6-Part 2- Planning, Team B: Group Feedback Due Strategy, and Competitive Advantage Group Project C- Planning, Strategy, and Competitive Advantage Team Feedback Session: Project B TEST 1 (Application of Chapters ) Chapter 7-Designing Organizational Structure- Part 1 Chapter 7- Designing Organizational Structure- Part 2 Group Project D- Designing Organizational Structure Read Chapter 7 & Complete Connect Team C: Group Feedback Due

8 October 16, October 18 October 20 October 23 October 25 October 27 October 30, November 01 November 03 November 06 November 08 November 10 November 13 November 15 November 17 November 20 November 22 November 24 Team Feedback Session: Project C FALL BREAK Chapter 8-Control, Change, and Entrepreneurship-Part 1 Read Chapter 8 & Complete Connect Mid-Semester Instructor Evaluation Chapter 8- Control, Change, and Team D: Group Feedback Due Entrepreneurship-Part 2 Group Project E- Control, Change, Submit via oaks: Completed resume, Entrepreneurship reviewed by career services Team Feedback Session: Project D Attend Career Fair/Career Coaching Chapter 9-Motivation-Part 1 Read Chapter 9 & Complete Connect Chapter 9-Motivation-Part 2 Team E: Group Feedback Due Group Project F- Control, Change, Entrepreneurship Submit via oaks summary ( words) of career interview Team Feedback Session: Project E Chapter 10-Leaders and Read Chapter 10 & Complete Leadership-Part 1 Connect by 8AM on the Chapter 10-Leaders and Team F: Group Feedback Due Leadership-Part 2 Group Project G- Leaders/Leadership Team Feedback Session: Project F Chapter 12- Building and Read Chapter 12 & Complete Managing Human Resources-Part Connect by 8AM on the 1 Building and Managing Human Team G: Group Feedback Due Resources- Part 2 Case prep review Team Feedback Session: Project H Case Review Complete Case and Submit via Oaks; bring copy to class Chapter 13- Communication & Read Chapter 13 & Complete Information Technology Mgmt- Connect by 8AM on the Part 1 THANKSGIVING HOLIDAY- NO CLASS

9 November 27 November 29 December 01 Chapter 13- Communication & Information Technology Mgmt- Part 1 Chapter 14- Operations Management: Managing vital operations and processes-part 1 Chapter 14- Operations Management: Managing vital operations and processes -Part 2 Course Wrap Up/Test Prep/Evaluations December 04 Exam Day Test 2: (Application of Chapters 7-10 and 12-14) Read Chapter 14 & Complete Connect by 8AM on the