UNI Student Satisfaction Survey

Transcription

1 UNI Student Satisfaction Survey Kristin M. Moser, Research Analyst Office of Information Management and Analysis University of Northern Iowa 244 Gilchrist Cedar Falls, IA (319) June 23

2 Table of Contents Page Introduction...5 Method...6 Results...8 Summary of Responses by College 1.1 I am encouraged by faculty and staff to participate in university-related intellectual activities (e.g. guest speakers, symposia, conferences) I have received high quality advising at UNI I have had a high quality mentoring relationship with a UNI faculty and staff member I feel a sense of belonging to the university community I have collaborated with faculty or staff on academic or extracurricular activities My academic major includes information on multiple cultures and points of view UNI is effectively preparing me to be a contributing member of a multicultural / multinational world UNI provides a welcoming and responsive environment for members of the UNI community who have unique needs that may affect their opportunity for success I have experienced positive social interactions with students who have different backgrounds or beliefs than my own UNI provides opportunities for mentoring and social interaction among students, faculty, and staff UNI values all of its members regardless of race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status...3 2

3 7.1 I have experienced a prejudicial remark or behavior on campus tied to my race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status Faculty encourage the expression of diverse points of view in the classroom UNI provides opportunities for participation in university governance activities The library usually has the scholarly journals (periodicals) and other materials I need for my studies The Rod Library home page is a valuable resource for finding information on the Internet When I ask a librarian for assistance, I usually get a useful response Rod Library instruction sessions (e.g. tours, classes, workshops) have been helpful to me in my academic work Rod Library s inter-library loan service usually permits me to obtain materials from other libraries within in two weeks of my placing a request Computers have been a significant part of my coursework at UNI The UNI computer network is generally accessible after 5 pm from off campus The training I have received at UNI on the use of computers has generally met my educational needs I feel I have been exposed to the computer tools necessary for me to use and learn about computing in my chosen profession Will it hinder your ability to register or prepare to register if the Schedule of Classes is only available electronically (on the web) Do you have a computer for your personal use available during the school year...44 List of Tables Table 1. Demographic Characteristics by College...8 Table 2. Mean Ratings by College

4 List of Figures Figure 1. Distribution of Respondents by College...5 Figure 2. College of Mean Ratings...14 Figure 3. College of Mean Ratings...15 Figure 4. College of Humanities and Mean Ratings...16 Figure 5. College of Natural Mean Ratings...17 Figure 6. College of Social and Mean Ratings...18 Figure 7. University of Northern Iowa Mean Ratings...19 Appendix A The UNI Student Satisfaction Survey

5 Introduction This report presents a summary of the University of Northern Iowa (UNI) Student Satisfaction Survey. The purpose of this report is to provide summary information on the perceptions of UNI students regarding multiple facets of student life at UNI, including the academic curriculum, social interactions, university computer services, and library facilities and services. This survey was given to all UNI students participating in advanced registration for the Spring 23 semester (November 14, 22 December 6, 22). A total of 9,868 students responded to the survey items. Figure 1 presents the composition of respondents by college Figure 1. Distribution of Respondents by College Humanities and Natural Social and Undecided Missing 16.6 Both the UNI Computer and Library Satisfaction Survey and the UNI Student Climate Survey have been administered to UNI students for a number of years. Many of the questions in these previous survey instruments, albeit comprehensive and thorough, were somewhat vague and slightly repetitive. The questions, which had been designed several years ago, did not assess the ever changing environment of the student experience at UNI. In an attempt to obtain a more accurate and up to date picture of the perceptions and concerns of UNI students, the two surveys were consolidated into one survey. The combined survey incorporated several key elements from the previous two surveys, in addition to adding several new questions designed to better evaluate 5

6 UNI students opinions. Since student climate at UNI is directly influenced by the computer and library facilities available at the university, it was only natural that the Computer and Library Satisfaction Survey and the Student Climate Survey should be combined into one cumulative survey. This combined survey was the result of the collaboration of several offices on campus. The initial survey questions from both instruments were analyzed and questions that addressed similar constructs were condensed into one single question. The remaining items from both surveys were then compiled into one survey. Questions chosen to be included in the integrated survey focused on issues that related directly to improving the student experience at UNI. Campus climate is an issue that strongly affects the student s opportunity for success at the university. The goal of this survey is to present a list of issues that the student body feels should be addressed in order to improve the climate on the UNI campus. Method Students were presented with the UNI Student Satisfaction Survey questions during the Spring 23 online registration period between November 14, 22 and December 6, 22. Respondents were asked to answer a set of two paired questions randomly selected from a list of 18 pairs. Each question was answered by approximately 5 students, except for one item. This question, which asked students about personal computer ownership, was matched with eight questions (6.1, 7.1, 8.1, 9.1, 13.1, 14.1, 15.1 and 16.1). The item on personal computer ownership was answered by 4,26 students. Most questions on the Student Satisfaction Survey focused on aspects of university climate directly related to student life and learning. Items ranged from I have had a high quality mentoring relationship with a UNI faculty or staff member to the library usually has the scholarly journals (periodicals) I need for my studies to the UNI computer network is generally accessible after 5 pm from off campus. Several questions were included that focused on childcare needs of UNI students. These 6

7 questions and responses were removed from the original data set and were not used in the analysis of this survey. See Appendix A for a complete list of the survey questions. All students participating in electronic registration for the Spring 23 semester were randomly presented with two paired questions prior to being advanced to the registration screen. Respondents were asked to indicate the extent to which they agreed or disagreed to the survey statements on a Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree). Some of the items required the student to indicate a yes or no response. All survey responses were recorded and compiled into a master file. The survey responses were sent from Information Technology Services to the Office of Information Management and Analysis and converted to a data file. The data were then analyzed to show patterns of response. Table 1 presents demographic information for respondents to the UNI Student Satisfaction Survey by college. For the purposes of this study, demographic information consists of age, sex, race/ethnicity, marital status, grade level, and residency classification. We were unable to obtain demographic information for some respondents. This missing data is reflected in decreased total numbers for each category. Throughout the report most percentages were rounded to the nearest one tenth of one percent. Therefore, due to this rounding, the values of some of the tables may not equal exactly 1%. 7

8 Table 1. Demographic Characteristics by College Admin. Humanities and Natural Social and Undecided Total N % N % N % N % N % N % N % Sex Female Male Total Race/Ethnicity Caucasian African Am Native Am Asian/Pac. Island Hispanic Other Total Age 19 or under Over Total Marital Status Single Married Divorced/Sep Total Grade Level Freshman Sophomore Junior Senior Graduat e Total Residency In-State Out-of-State Total Results A table and figures containing mean scores for each survey item are presented in the pages to follow. Mean scores are displayed with the no opinion and without the no opinion response included. Summary tables and charts of responses to the survey questions showing the number and the percent responding to each question broken 8

9 down by college are also presented. Data for some respondents was unavailable; therefore, some percentages may reflect this missing data. The following list presents some of the key observations of the survey. Certain patterns of response may indicate a need for future examination of these relationships in the university environment. Please note that agreement is presented in terms of individuals who responded either agree or strongly agree to the survey items. Students are generally satisfied with their experiences with computers at UNI. o Approximately fifty percent (53.%) of students indicated that the training they have received at UNI on the use of computers has generally met their educational needs. o Almost sixty percent (59.5%) of the respondents indicated that they have been exposed to the computer tools necessary to use and learn about computers in their chosen profession or field following graduation. o Two-thirds of students (67.5%) indicated that computers had been a significant part of their coursework at UNI. Students appear to be slightly ambivalent in regard to mentoring and advising opportunities at UNI. o Less than half of the respondents (41.6%) indicated that they had a high quality mentoring relationship with a UNI faculty or staff member. o 52.2% of respondents said that they had received high quality advising at UNI. o Nearly fifty percent of students (49.1%) indicated that they have collaborated with faculty or staff on academic or extracurricular activities. Students perceive that UNI is an entity that fosters the development of multicultural ideas and values in the classroom. o 53.8% of students indicated that their academic major includes information on multiple cultures and points of view. 9

10 o Approximately 55 percent (54.2%) of respondents perceived that UNI effectively prepared them to be contributing members of a multicultural / multinational world. o 55.7% of students said that faculty encourage the expression of diverse points of view in the classroom. Students feel that UNI promotes an environment that is accepting of diversity and different ideas and values. o 57.5% of students perceive that UNI values all of its members regardless of race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status. o Almost sixty percent of students (58.5%) indicated that UNI provides a welcoming and responsive environment for members of the UNI community who have unique needs that may affect their opportunity for success. o 62.2% of respondents said that they had experienced positive social interactions with students who have different backgrounds or beliefs than their own. o Less than twenty percent (17.7%) of students indicated that they had experienced a prejudicial remark or behavior on campus tied to their race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status. Students feel that they are given adequate support in the use of the library and its resources, however many fail to take advantage of the opportunities that exist there. o Nearly two-thirds of the respondents (62.%) had no opinion on the timeliness of the library s inter-library loan service, while only 27% said they agreed that the service provided them with their requests within a two week time period. 1

11 o Almost forty percent (39.6%) of students agree that Rod Library instruction sessions (tours, classes, workshops) are helpful in their academic work; however, most (46.7%) were neutral in response to this question. o Over half of the respondents (55.8%) indicated that the library usually has the scholarly journals and other materials they need for their studies. 11

12 Mean w/o No Mean Opinion Table 2. Mean Ratings by College Mean w/o No Opinion Humanities & Mean w/o No Mean Opinion Natural Mean w/o No Mean Opinion Social & Undecided Total Mean Mean Mean Mean I am encouraged by faculty and staff to participate in university-related intellectual activities (e.g. guest speakers, symposia, 1.1 conferences) I have received high quality advising at UNI I have had a high quality mentoring relationship 2.1 with a UNI faculty or staff member I feel a sense of belonging to the university 2.2 community I have collaborated with faculty or staff on 3.1 academic or extracurricular activities My academic major includes information on 3.2 multiple cultures and points of view UNI is effectively preparing me to be a contributing member of a multicultural / multinational world UNI provides a welcoming and responsive environment for members of the UNI community I have experienced positive social interactions with students who have different backgrounds or beliefs than my own UNI provides opportunities for mentoring and social interaction among students, faculty, and staff UNI values all of its members regardless of race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status I have experienced a prejudicial remark or behavior on campus tied to my race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status Faculty encourage the expression of diverse 8.1 points of view in the classroom UNI provides opportunities for participation in 9.1 university governance activities Table continued on next page. Mean w/o No Opinion Mean w/o No Opinion Mean w/o No Opinion 12

13 Social & Undecided Total Humanities & Natural Mean Mean Mean Mean Mean Mean Mean w/o No w/o No w/o No w/o No w/o No w/o No w/o No Mean Opinion Mean Opinion Mean Opinion Mean Opinion Mean Opinion Mean Opinion Mean Opinion The library usually has the scholarly journals (periodicals) and other materials I need for my 1.1 studies The Rod Library homepage is a valuable 1.2 resource for finding information on the Internet When I ask a librarian for assistance, I usually 11.1 get a useful response Rod Library instruction sessions (e.g. tours, classes, workshops) have been helpful to me in 11.2 my academic work Rod Library s inter-library loan service usually permits me to obtain materials from other libraries within two weeks of my placing a 12.1 request Computers have been a significant part of my 12.2 coursework at UNI The UNI computer network is generally 13.1 accessible after 5 pm from off campus The training I have received at UNI on the use of computers has generally met my educational 14.1 needs I feel I have been exposed to the computer tools necessary for me to use and learn about computing in my chosen profession or field 15.1 following graduation Will it hinder your ability to register or prepare to register if the schedule of classes is only 16.1 available electronically (on the web)? 1.73 NA 1.76 NA 1.63 NA 1.64 NA 1.62 NA 1.84 NA 1.69 NA Do you have a computer for your personal use x.2* available during the school year? 2.23 NA 2.29 NA 2.46 NA 2.35 NA 2.27 NA 2.9 NA 2.3 NA *x.2 was paired with questions 6.1, 7.1, 8.1, 9.1, 13.1, 14.1, 15.1 and 16.1; therefore x = the corresponding question pair number. 13

14 Figure 2. College of Mean Ratings Exposed to computer tools Computer training has met my needs Computer network accessible after 5pm off campus Computer significant part of coursework at UNI Inter-library loan grants requests in 2 weeks Library instruction sessions helpful Librarians helpful Library home page is valuable Library has periodicals I need Opportunity for governance activities Faculty encourage diversity Experienced prejudicial remark UNI values all members Mentoring opportunities Positive social interactions with different backgrounds UNI welcoming and responsive UNI prepares me to be contributing member Major includes multiple cultures Collaborate with faculty Sense of Belonging High Quality Mentoring High Quality Advising Intellectual Activities Mean Mean Without "No Opinion" 14

15 Figure 3. College of Mean Ratings Exposed to computer tools Computer training has met my needs Computer network accessible after 5pm off campus Computer significant part of coursework at UNI Inter-library loan grants requests in 2 weeks Library instruction sessions helpful Librarians helpful Library home page is valuable Library has periodicals I need Opportunity for governance activities Faculty encourage diversity Experienced prejudicial remark UNI values all members Mentoring opportunities Positive social interactions with different backgrounds UNI welcoming and responsive UNI prepares me to be contributing member Major includes multiple cultures Collaborate with faculty Sense of Belonging High Quality Mentoring High Quality Advising Intellectual Activities Mean Mean Without "No Opinion" 15

16 Figure 4. College of Humanities and Mean Ratings Exposed to computer tools Computer training has met my needs Computer network accessible after 5pm off campus Computer significant part of coursework at UNI Inter-library loan grants requests in 2 weeks Library instruction sessions helpful Librarians helpful Library home page is valuable Library has periodicals I need Opportunity for governance activities Faculty encourage diversity Experienced prejudicial remark UNI values all members Mentoring opportunities Positive social interactions with different backgrounds UNI welcoming and responsive UNI prepares me to be contributing member Major includes multiple cultures Collaborate with faculty Sense of Belonging High Quality Mentoring High Quality Advising Intellectual Activities Mean Mean Without "No Opinion" 16

17 Figure 5. College of Natural Mean Ratings Exposed to computer tools Computer training has met my needs Computer network accessible after 5pm off campus Computer significant part of coursework at UNI Inter-library loan grants requests in 2 weeks Library instruction sessions helpful Librarians helpful Library home page is valuable Library has periodicals I need Opportunity for governance activities Faculty encourage diversity Experienced prejudicial remark UNI values all members Mentoring opportunities Positive social interactions with different backgrounds UNI welcoming and responsive UNI prepares me to be contributing member Major includes multiple cultures Collaborate with faculty Sense of Belonging High Quality Mentoring High Quality Advising Intellectual Activities Mean Mean Without "No Opinion" 17

18 Figure 6. College of Social and Mean Ratings Exposed to computer tools Computer training has met my needs Computer network accessible after 5pm off campus Computer significant part of coursework at UNI Inter-library loan grants requests in 2 weeks Library instruction sessions helpful Librarians helpful Library home page is valuable Library has periodicals I need Opportunity for governance activities Faculty encourage diversity Experienced prejudicial remark UNI values all members Mentoring opportunities Positive social interactions with different backgrounds UNI welcoming and responsive UNI prepares me to be contributing member Major includes multiple cultures Collaborate with faculty Sense of Belonging High Quality Mentoring High Quality Advising Intellectual Activities Mean Mean Without "No Opinion" 18

19 Figure 7. University of Northern Iowa Mean Ratings Exposed to computer tools Computer training has met my needs Computer network accessible after 5pm off campus Computer significant part of coursework at UNI Inter-library loan grants requests in 2 weeks Library instruction sessions helpful Librarians helpful Library home page is valuable Library has periodicals I need Opportunity for governance activities Faculty encourage diversity Experienced prejudicial remark UNI values all members Mentoring opportunities Positive social interactions with different backgrounds UNI welcoming and responsive UNI prepares me to be contributing member Major includes multiple cultures Collaborate with faculty Sense of Belonging High Quality Mentoring High Quality Advising Intellectual Activities Mean Mean Without "No Opinion" 19

20 I am encouraged by faculty and staff to participate in university-related intellectual activities (e.g. guest speakers, symposia, conferences). Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 2

21 I have received high quality advising at UNI. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 21

22 I have had a high quality mentoring relationship with a UNI faculty or staff member. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 22

23 I feel a sense of belonging to the university community. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 23

24 I have collaborated with faculty or staff on academic or extracurricular activities. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 24

25 My academic major includes information on multiple cultures and points of view. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 25

26 UNI is effectively preparing me to be a contributing member of a multicultural / multinational world. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 26

27 UNI provides a welcoming and responsive environment for members of the UNI community who have unique needs that may affect their opportunity for success. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 27

28 I have experienced positive social interactions with students who have different backgrounds or beliefs than my own. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 28

29 UNI provides opportunities for mentoring and social interaction among students, faculty, and staff. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 29

30 UNI values all of its members regardless of race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 3

31 I have experienced a prejudicial remark or behavior on campus tied to my race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 31

32 Faculty encourage the expression of diverse points of view in the classroom. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 32

33 UNI provides opportunities for participation in university governance activities. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 33

34 The library usually has the scholarly journals (periodicals) and other materials I need for my studies. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 34

35 The Rod Library home page is a valuable resource for finding information on the Internet. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 35

36 When I ask a librarian for assistance, I usually get a useful response. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 36

37 Rod Library instruction sessions (e.g. tours, classes, workshops) have been helpful to me in my academic work. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 37

38 Rod Library s inter-library loan service usually permits me to obtain materials from other libraries within two weeks of my placing a request. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 38

39 Computers have been a significant part of my coursework at UNI. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 39

40 The UNI computer network is generally accessible after 5 pm from off campus. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 4

41 The training I have received at UNI on the use of computers has generally met my educational needs. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 41

42 I feel I have been exposed to the computer tools necessary for me to use and learn about computers in my chosen profession or field following graduation. Disagree Disagree No Opinion Agree Agree Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Disagree Disagree No Opinion Agree Agree 42

43 Will it hinder your ability to register or prepare to register if the Schedule of Classes is only available electronically (on the web)? Yes No Total N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Yes No 43

44 Do you have a computer for your personal use available during the school year? Yes, 3 to Yes, less than 1 year old Yes, 1 to less than 3 years old less than 5 years old Yes, 5 or more years old No Total N % N % N % N % N % N % Humanities & Natural Social & Beh Undecided Total Humanities and Natural Social and UNI Total Yes, less than 1 year old Yes, 1 to less than 3 years old Yes, 3 to less than 5 years old Yes, 5 or more years old No 44

45 Appendix A 45

46 Appendix A 1.1 I am encouraged by faculty and staff to participate in university-related intellectual activities (e.g. guest speakers, symposia, conferences). 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 1.2 I have received high quality advising at UNI. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 2.1 I have had a high quality mentoring relationship with a UNI faculty or staff member. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 2.2 I feel a sense of belonging to the university community. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 3.1 I have collaborated with faculty or staff on academic or extracurricular activities. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 46

47 3.2 My academic major includes information on multiple cultures and points of view. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 4.1 UNI is effectively preparing me to be a contributing member of a multicultural / multinational world. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 4.2 UNI provides a welcoming and responsive environment for members of the UNI community who have unique needs that may affect their opportunity for success. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 5.1 I have experienced positive social interactions with students who have different backgrounds or beliefs than my own. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 5.2 UNI provides opportunities for mentoring and social interaction among students, faculty, and staff. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 47

48 6.1 UNI values all of its members regardless of race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 6.2 Do you have a computer for your personal use available during the school year? 1 Yes, less than 1 year old 2 Yes, 1 to less than 3 years old 3 Yes, 3 to less than 5 years old 4 Yes, 5 or more years 5 No 7.1 I have experienced a prejudicial remark or behavior on campus tied to my race, ethnicity, sex, age, sexual orientation, religious beliefs, physical disability, or socioeconomic status. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 7.2 Do you have a computer for your personal use available during the school year? 1 Yes, less than 1 year old 2 Yes, 1 to less than 3 years old 3 Yes, 3 to less than 5 years old 4 Yes, 5 or more years 5 No 8.1 Faculty encourage the expression of diverse points of view in the classroom. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 48

49 8.2 Do you have a computer for your personal use available during the school year? 1 Yes, less than 1 year old 2 Yes, 1 to less than 3 years old 3 Yes, 3 to less than 5 years old 4 Yes, 5 or more years 5 No 9.1 UNI provides opportunities for participation in university governance activities. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 9.2 Do you have a computer for your personal use available during the school year? 1 Yes, less than 1 year old 2 Yes, 1 to less than 3 years old 3 Yes, 3 to less than 5 years old 4 Yes, 5 or more years 5 No 1.1 The library usually has the scholarly journals (periodicals) and other materials I need for my studies. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 1.2 The Rod Library home page is a valuable resource for finding information on the Internet. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 49

50 11.1 When I ask a librarian for assistance, I usually get a useful response. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 11.2 Rod Library instruction sessions (e.g. tours, classes, workshops) have been helpful to me in my academic work. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 12.1 Rod Library s inter-library loan service usually permits me to obtain materials from other libraries within two weeks of my placing a request. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 12.2 Computers have been a significant part of my coursework at UNI. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 13.1 The UNI computer network is generally accessible after 5 pm from off campus. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 5

51 13.2 Do you have a computer for your personal use available during the school year? 1 Yes, less than 1 year old 2 Yes, 1 to less than 3 years old 3 Yes, 3 to less than 5 years old 4 Yes, 5 or more years 5 No 14.1 The training I have received at UNI on the use of computers has generally met my educational needs. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 14.2 Do you have a computer for your personal use available during the school year? 1 Yes, less than 1 year old 2 Yes, 1 to less than 3 years old 3 Yes, 3 to less than 5 years old 4 Yes, 5 or more years 5 No 15.1 I feel I have been exposed to the computer tools necessary for me to use and learn about computing in my chosen profession or field following graduation. 1 disagree 2 Disagree 3 Neutral/No Opinion 4 Agree 5 agree 15.2 Do you have a computer for your personal use available during the school year? 1 Yes, less than 1 year old 2 Yes, 1 to less than 3 years old 3 Yes, 3 to less than 5 years old 4 Yes, 5 or more years 5 No 51

52 16.1 Will it hinder your ability to register or prepare to register if the Schedule of Classes is only available electronically (on the web)? 1 Yes 2 No 16.2 Do you have a computer for your personal use available during the school year? 1 Yes, less than 1 year old 2 Yes, 1 to less than 3 years old 3 Yes, 3 to less than 5 years old 4 Yes, 5 or more years 5 No 17.1 How many of your children need child care? 1 1 child 2 children 3 3+ children 4 No children 17.2 What type of child care do you need? 1 Half day 2 Full day 3 Before/after school 4 Evenings 5 No children 18.1 Do you use child care in order to attend UNI? 1 Yes 2 No 3 No children 18.2 Does your current child care meet your needs? 1 Yes 2 No 3 No children 52