Know English. Know Success. Examinee Handbook. Listening. Learning. Leading.

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1 ow glish. ow uccess. xamiee adbook isteig. earig. eadig.

2 able of otets bout the test est mat ho takes the test requetly asked questios hy take the test? he ad where ca take the test? ow much does the test cost? hat sce do eed to pass the test? rom what kid of cotexts are the test questios draw? f have a disability, ca still take the test? ertificate of chievemet reparig to take the test ow to get ready to take the test urig the test detificatio equiremets est eter rocedures ad egulatios ismissal from est essio ample uestios eeral irectios ectio : isteig ectio : eadig ackgroud uestioaire ad swer heet ackgroud uestioaire swer heet ccet arks roup ode ustom odes ample ackgroud uestioaire ample swer heet est ces ce epts terpretig ces epeat est akers ce alidity est ce ata etetio ofidetiality of ces esce equests ommets me ifmatio, visit us o the eb at cotact your local urope represetative. urope weigiederlassug eutschlad lexaderplatz - erli cotact-de@etseurope.g he rogram teratioal does ot operate, licese, edse, recommed ay schools study materials that claim to prepare people f the test that promise to improve a perso s test sce. opyright by ducatioal estig ervice. ll rights reserved.,, the logo,,, ad the logo are registered trademarks of ducatioal estig ervice. xamiee adbook otets

3 bout the est he (est of glish f teratioal ommuicatio) test is a glish laguage proficiecy test f people whose ative laguage is ot glish. t measures the everyday glish skills of people wkig i a iteratioal eviromet. he sces idicate how well people ca commuicate i glish with others i busiess, commerce, ad idustry. he test does ot require specialized kowledge vocabulary beyod that of a perso who uses glish i everyday wk activities. est mat he test is a two-hour multiple-choice test that cosists of questios divided ito two sectios: isteig ectio: he isteig sectio tests how well you uderstad spoke glish. t cosists of four parts ad cotais questios admiistered by audiocassette. ou will be asked to aswer questios based o a variety of statemets, questios, sht coversatios, ad sht talks recded i glish. otal time: approximately miutes. eadig ectio: he eadig sectio icludes three parts testig how well you uderstad writte glish. ou will read a variety of materials ad respod at your ow pace to questios based o the cotet of the materials provided to you. otal time: miutes. ou will respod to test questios by markig oe of the letters (), (), (), () with a pecil o a separate aswer sheet. lthough the actual testig time is approximately two, additioal time is eeded to allow you to complete the backgroud questioaire o the aswer sheet. herefe, you should allow approximately. to take the test. ho takes the test persoel who use glish i real-life wk settigs, such as busiesses, hotels, hospitals, restaurats, iteratioal meetigs, covetios, ad spts evets maagerial, sales, ad techical employees i iteratioal busiess, commerce, ad idustry who require glish f their wk cadidates f traiig to be coducted i glish idividuals i glish-laguage traiig programs requetly sked uestios hy take the test? he test is the choice of me tha millio examiees a year ad is recogized by thousads of cpatios. s a fair ad objective measure of glish proficiecy, the test will eable you to: verify your curret level of glish proficiecy qualify f a ew positio ad/ promotio i a compay ehace your professioal credetials moit your progress i glish set your ow learig goals ivolve your employer i advacig your glish ability he ad where ca take the test? he test is available throughout the wld. estig ca be arraged through cpatios other gaizatios that ask employees job applicats to take the test. additio, may laguage-traiig programs ad schools offer testig. f testig has ot bee arraged through your gaizatio, cotact your local urope represetative to fid out whe ad where you ca take the test. ow much does the test cost? prices vary wldwide. o iquire about pricig i your area, cotact your local urope represetative. hat sce do eed to pass the test? he test is ot the kid of test that oe passes fails. ot every job task requires the same level of glish proficiecy. ecause it was developed specifically to meet the eeds of the wkplace, the test measures may levels of ability. t eables people to demostrate what they curretly ca accomplish i glish. he sigle, cotiuous scale also makes it possible f learers to set attaiable goals ad to measure their progress as their glish improves. ay compaies use the test to set their ow sce stadards based o the levels of glish ecessary to carry out particular resposibilities. our compay may require employees to have a miimum sce due to the crespodig level of glish that is eeded o the job. ay compaies offer glish traiig to help their employees reach target sces which reflect specific levels of proficiecy based o professioal eed. bout the est

4 requetly sked uestios (cotiued) rom what kid of cotexts are the test questios draw? hese are some examples of the settigs ad situatios you may fid i test questios: pate evelopmet: research, product developmet iig ut: busiess ad ifmal luches, baquets, receptios, restaurat reservatios tertaimet: ciema, theater, music, art, exhibitios, museums, media iace ad udgetig: bakig, ivestmets, taxes, accoutig, billig eeral usiess: cotracts, egotiatios, mergers, marketig, sales, warraties, busiess plaig, cofereces, lab relatios ealth: medical isurace, visitig docts, detists, cliics, hospitals ousig/pate roperty: costructio, specificatios, buyig ad retig, electric ad gas services aufacturig: assembly lies, plat maagemet, quality cotrol ffices: board meetigs, committees, letters, memada, telephoe, fax ad messages, office equipmet ad furiture, office procedures ersoel: recruitig, hirig, retirig, salaries, promotios, job applicatios, job advertisemets, pesios, awards urchasig: shoppig, derig supplies, shippig, ivoices echical reas: electroics, techology, computers, labaties ad related equipmet, techical specificatios ravel: trais, airplaes, taxis, buses, ships, ferries, tickets, schedules, statio ad airpt aoucemets, car retals, hotels, reservatios, delays ad cacellatios f have a disability, ca still take the test? f you require special testig arragemets because of a disability, please cotact your local represetative office to discuss your eeds at least two s i advace of the test date. our represetative will make every efft to accommodate you. here is o additioal cost f special accommodatios. ertificate of chievemet he ertificate of chievemet is a ackowledgemet of your glish proficiecy. he ertificate of chievemet is ot available through some services. otact your local represetative f availability. he ertificate of chievemet features: your ame your sces test date ad locatio admiisterig gaizatio watermark o back his is to certify that our ame achieved the followig sces o the est of glish f teratioal ommuicatio as admiistered uder the auspices of: at: isteig eadig otal our est eter date: -auary- isteig: - eadig: - otal: - a fmat that is suitable f framig xamiee adbook requetly sked uestios

5 reparig to take the test ow to get ready to take the test he test is ot based o the cotet of ay particular glish course, rather o your proficiecy your overall ability to use glish. mprovemet i proficiecy may take some time ad is geerally achieved through a combiatio of practice ad study. he test does ot test busiess glish, ad you are ot required to kow specialized busiess ad techical vocabulary beyod that of a perso who uses glish i everyday wk activities. efe takig the test, there are several thigs you ca do to prepare f the test ad improve your glish proficiecy. ecome familiar with the test fmat ad how to mark your aswers o the aswer sheet. ou ca the focus your attetio o the questios themselves, rather tha o the fmat. eview carefully the test directios ad the sample questios o pages ad the sample aswer sheet ad sample ackgroud uestioaire o pages. mmerse yourself i the laguage as frequetly as possible ad i as may ways as possible if it has bee some time sice you have had cotact with glish. eadig, watchig ad videos, listeig to tapes, takig a glish course, ad speakig with frieds ad colleagues are some of the ways to practice glish. urig the test k quickly ad carefully. o ot sped too much time o ay oe questio. ark your aswers o your aswer sheet ad ot i the test book. ark oly oe aswer f each questio. ry to aswer every questio to the best of your ability. ay close attetio to the time durig the eadig sectio of the test. the eadig sectio ( miutes) you have to pace yourself so wk quickly ad if you do ot kow the aswer to a questio, come back to it later. ou may ot use ote paper. ou will receive credit oly f aswers marked i the circles o the aswer sheet. our sce will be based o the umber of questios you aswer crectly. f you mark me tha oe aswer, that questio will be couted wrog eve if oe of the aswers you marked is crect. detificatio equiremets ll test takers must read art. epedig o whether you will be testig withi outside your coutry of citizeship, you must also read either art art, as appropriate. art : fmatio f all est akers ou must have acceptable ad valid with a sigature ad photograph to be admitted to a test ceter. detificatio requiremets are strictly efced. t is your resposibility to read ad uderstad the istructios ad requiremets. f you arrive at the test ceter without the required idetificatio, the test admiistrat will ot admit you, you caot test, ad you ffeit your test fee. he registerig f the test, you must use exactly the same ame that appears o the primary idetificatio documet you will preset at the test ceter. ake sure to provide your etire first (give ame) ad etire surame (family ame). register uder a ickame. f the ame show o your primary idetificatio does ot match the ame o the registratio, you will ot be permitted to test. ly misspelligs of your ame ca be crected at check-i. f your ame has chaged f ay reaso, icludig marriage, you must still preset primary idetificatio uder the ame you registered, you will ot be permitted to test. f the test ceter admiistrat questios the you preset, you will be required to preset additioal proof of idetity. f positive cofirmatio caot be made, you may be refused admissio to the test ceter ad ffeit your test fee. dmittace to the test ceter does ot imply that your fm of idetificatio is valid that your sces will be repted. est ceter persoel will check your idetificatio befe assigig you a seat at the test ceter. he admiistrat will check your sigature to verify that you are the perso i your photo idetificatio. reparig to take the test

6 reparig to take the test (cotiued) cceptable rimary detificatio ocumets passpt with photograph ad sigature driver s licese with photograph ad sigature state idetificatio with photograph ad sigature atioal idetificatio with photograph ad sigature military idetificatio with photograph ad sigature cceptable ecodary detificatio ocumets f your primary idetificatio is missig either a photograph sigature, you must preset oe of the followig secodary s that ca be used to meet the photograph sigature requiremet; you must preset oe of the followig secodary s i additio to your primary. ecodary s that ca be used to meet the photograph sigature requiremets are: a govermet-issued idetificatio documet that has ot expired icludig ot limited to passpt, driver s licese, state idetificatio, atioal idetificatio, military idetificatio. (here are some exceptios: see acceptable detificatio ocumets below.) studet acceptable idetificatio ocumets ay expired draft classificatio card credit card of ay kid ocial ecurity card learer s permit ay tempary idetificatio documet iteratioal driver s licese iteratioal studet otary-prepared letter documet employee idetificatio card f you caot meet the specified requiremets if you have questios about, please cotact your local urope represetative befe registerig f the test. art : f estig our outry of itizeship ly oe fm of primary is eeded if your primary documet cotais a photograph ad sigature. lease see the list of acceptable primary documets o this page. owever, if the test admiistrat has ay cocers about the primary documet, you will be required to preset a secodary from the list o this page. f your primary does ot cotai your sigature, you must either sig the documet preset a additioal from the list of secodary idetificatio documets. he secodary caot be expired ad must cotai a recet, recogizable photograph ad your sigature. art : f estig utside our outry of itizeship ou as your primary idetificatio documet (citizes of uropea ad chege oe coutries, see special requiremets below). f you do ot meet this requiremet, your test sces may ot be repted. f your passpt is ot writte i glish aguage etters, you must also preset a additioal from the list of secodary idetificatio documets (see art ) that cotais a recet, recogizable photo ad is i glish. f your passpt does ot cotai your sigature, you must either sig your passpt preset a additioal from the list of secodary idetificatio documets (see art ). uropea io/chege oe outries f you are takig the test withi a uropea io chege oe coutry outside your ow, you may use your valid atioal uropea idetity card if you have oe. he card you preset must cotai a recet, recogizable photograph, your date of birth, ad your sigature. f your fm of idetificatio is ot i glish laguage letters ad the test admiistrat caot read the laguage i which it is writte, you may ot be allowed to test. f your official does ot cotai your sigature, you must preset a additioal documet from the list of secodary idetificatio documets (see art ) that does cotai your sigature. xamiee adbook reparig to take the test

7 reparig to take the test (cotiued) est eter rocedures ad egulatios he followig procedures ad regulatios apply durig the etire test sessio, which begis whe you are admitted to the test ceter ad eds whe you leave the test ceter. o test taker will be admitted after test materials have bee distried. ooks, dictioaries, papers, otes, rulers, calculats, watch alarms, mobile phoes, listeig devices, recdig photographic equipmet, highlighters, aids of ay kid are ot allowed i the testig room. aper of ay kid is ot permitted i the testig room. ou may ot mark uderlie wds i the test book make otes i the test book o the aswer sheet. ou must have the supervis s permissio to leave the testig room. y lost time caot be made up. here is o scheduled break durig the test. f you must leave the testig room, you are required to give the supervis your idetificatio documet(s) befe you leave the room. ou will ot be permitted to make up the time you lose. t the coclusio of the test you will be required to retur your test book ad aswer sheet to the test supervis. ismissal from est essio test admiistrat/supervis is authized to dismiss you from a test sessio/ your sces may be caceled, due to violatios such as ot limited to the followig: attemptig to take the test f someoe else havig someoe else take the test f you failig to provide acceptable idetificatio obtaiig improper access to the test, a part of the test, ifmatio about the test usig a telephoe cell phoe durig the test sessio durig breaks usig ay aids i coectio with the test, such as mechaical pecils, pes, pagers, beepers, calculats, watch calculats, books, pamphlets, otes, rulers, highlighter pes, stereos radios with headphoes, cell phoes, watch alarms (icludig those with flashig lights alarm souds), stopwatches, dictioaries, traslats, ad ay hadheld electroic photographic devices creatig a disturbace (disruptive behavi i ay fm will ot be tolerated; the test admiistrat/supervis has sole discretio i determiig what costitutes disruptive behavi) attemptig to give receive assistace, otherwise commuicate i ay maer with aother perso about the cotet of the test durig the admiistratio, durig breaks, after the test removig attemptig to remove test cotet, scratch paper, otes relatig to the test cotet from the test ceter. der o circumstaces may test cotet ay part of the test cotet be removed, reproduced, ad/ disclosed by ay meas (e.g., hard copy, verbally, electroically) to ay perso etity. usig scratch paper durig utimed sectios of the test durig breaks tamperig with a computer takig a weapo firearm ito the test ceter takig food, drik, tobacco ito the testig room leavig the test ceter viciity durig the test sessio durig breaks leavig the testig room without permissio takig excessive exteded uscheduled breaks durig the test sessio. est ceter admiistrats are required to strictly moit uscheduled breaks ad rept test takers who take excessive exteded breaks. referrig to, lookig through, wkig o ay test, test sectio, whe ot authized to do so, wkig after time has bee called failig to follow ay of the test admiistratio regulatios i this examiee hadbook, give by the test admiistrat/supervis, specified i ay test materials he local urope represetative reserves the right to take all actio icludig, ot limited to, barrig you from future testig ad/ cacelig your sces f failure to comply with test admiistratio regulatios the test admiistrat/supervis s directios. f your sces are caceled, they will ot be repted, ad your fees will ot be refuded. reparig to take the test

8 ample uestios ith questios, the test measures a wide rage of glish proficiecy. he followig sample questios do ot idicate the full rage of difficulties you would fid i a actual test. eeral irectios he followig geeral directios are take directly from the test book. fter the geeral directios are specific directios f each part of the test, alog with sample questios f each of the parts. his is a test of your ability to use the glish laguage. he total time f the test is approximately two. t is divided ito seve parts. ach part of the test begis with a set of specific directios. e sure you uderstad what you are to do befe you begi wk o a part. ou will fid that some of the questios are harder tha others, you should try to aswer each questio to the best of your ability. our sce will be based o the umber of questios you aswer crectly. o ot mark your aswers i this test book. ou must put all of your aswers o the separate aswer sheet that you have bee give. he puttig your aswer to a questio o your aswer sheet, be sure to fill i the aswer space crespodig to the letter of your choice. ill i the space so that the letter iside the oval caot be see, as show i the example below. xample r. oes to his accoutat yesterday. () talk () talkig () talked () to talk ample swer a b, d he setece should read, r. oes talked to his accoutat yesterday. herefe, you should choose aswer (). otice how this has bee doe i the example above. ark oly oe aswer f each questio. f you chage your mid about a aswer after you have marked it o your aswer sheet, completely erase your old aswer ad the mark your ew aswer. ou must mark the aswer sheet carefully so that the test-scig machie ca accurately recd your test sce. ectio : isteig this sectio of the test, you will have the chace to show how well you uderstad spoke glish. here are four parts to this sectio, with special directios f each part. art : hotographs irectios: each questio, you will see a picture i your test book ad you will hear four sht statemets. he statemets will be spoke just oe time. hey will ot be prited i your test book, so you must liste carefully to uderstad what the speaker says. he you hear the four statemets, look at the picture i your test book ad choose the statemet that best describes what you see i the picture. he, o your aswer sheet fid the umber of the questio ad mark your aswer. ook at the sample below. xample ou will hear: ow liste to the four statemets. () hey re lookig out of the widow. () hey re havig a meetig. () hey re eatig i a restaurat. () hey re movig the furiture. tatemet (), hey re havig a meetig, best describes what you see i the picture. herefe, you should choose aswer (). ample swer a, c d xamiee adbook ample uestios

9 ample uestios (cotiued) ample uestios uestio ou will see:. art : uestio-espose irectios: this part of the test, you will hear a questio statemet spoke i glish, followed by three resposes, also spoke i glish. he questio statemet ad the resposes will be spoke just oe time. hey will ot be prited i your test book, so you must liste carefully to uderstad what the speakers say. ou are to choose the best respose to each questio. ou will hear: uestio ou will see:. ou will hear:. ook at the picture marked umber i your test book. () he s speakig ito a microphoe. () he s puttig o her glasses. () he has both eyes ope. () he s usig a microscope.. ook at the picture marked umber i your test book. () he tables are beig moved aroud. () he waiters are wearig white jackets. () ll the chairs are occupied. () he two me are waitig to be seated. xample ow liste to a sample questio. ou will hear: ou will also hear: ood mig, oh. ow are you? () am fie, thak you. () am i the livig room. () y ame is oh. he best respose to the questio ow are you? is choice (), am fie, thak you. herefe, you should choose aswer (). ample uestios uestio ou will hear: uestio ou will hear: uestio ou will hear: uestio ou will hear: uestio ou will hear:. s. ikawa has wked here f a log time, has t she? () t three o clock. () o, ve lost my watch. () e tha te.. hich of these papers has a wider circulatio? () he mig editio. () et me exercise. () y messeger.. ave you bee to aris befe? () o, they do t have it. () ly oce, about five ago. () es, there are four of them.. hy do t we get somethig to eat after the meetig? () ecause we are early. () o, we do t. () hat s a good idea.. as r. arcia give you a assigmet, ca you help me f a while? () m free all mig. () r. arcia s preset was very ice. () es, you ca. ample uestios

10 ample uestios (cotiued) art : ht oversatios irectios: this part of the test, you will hear sht coversatios betwee two people. he coversatios will ot be prited i your test book. ou will hear the coversatios oly oce, so you must liste carefully to uderstad what the speakers say. your test book you will read a questio about each coversatio. he questio will be followed by four aswers. ou are to choose the best aswer to each questio ad mark it o your aswer sheet. ample uestios uestio ou will hear:. (a) e should thik about fidig aother restaurat f luch. (oma) hy? he food ad service here are great. (a) es, the prices are goig up every. ou will read: uestio ou will hear: ou will read:. hy is this ma uhappy with the restaurat? () t is too oisy. () t is too expesive. () t is too crowded. () t is too difficult to fid.. (oma ) ow was r. g s recet trip to igape? (oma ) he ejoyed the tour of the pt very much. (oma ) hey say it s oe of the most active i sia.. hat did r. g fid iterestig? () he tourist ceter. () he airpt. () he musical perfmace. () he harb. uestio ou will hear: ou will read: uestio ou will hear: ou will read:. (a ) e ll eed to resurface this whole stretch of highway. (a ) s that really ecessary? e did this sectio last year. (a ) kow. he heavy traffic i this area has ruied it already.. ho are the speakers? () olice officers. () hysical therapists. () oad egieers. () ertified accoutats.. (oma) e received your paymet o time, you actually paid me tha you were billed. (a) eally? aybe read the billig statemet icrectly. (oma) ou might wat to check your recds. eawhile, ll sed you a refud of your overpaymet.. hat did the ma do? () e lost his bill. () e paid the wrog amout. () e misread his caledar. () e requested a refud. uestio ou will hear:. (a) see you ve elarged the akefield facty. (oma) es, startig this fiscal year we ll be able to produce cars a moth. (a) imagie you ll be hirig me people, right? ou will read:. hat are they discussig? () ew car models. () taff reductios. () lat capacity. () rchitectural desigs. xamiee adbook ample uestios

11 ample uestios (cotiued) art : ht alks irectios: this part of the test, you will hear several sht talks. ach will be spoke just oe time. hey will ot be prited i your test book, so you must liste carefully to uderstad ad remember what is said. your test book you will read two me questios about each sht talk. he questios will be followed by four aswers. ou are to choose the best aswer to each questio ad mark it o your aswer sheet. ample uestios ou will hear: uestios ad refer to the followig aoucemet. ou will hear: ou will read: ou will hear: ou will read: ou will hear: ood afteroo ad welcome aboard dair light from opehage to agkok, with itermediate stops i ubai ad alcutta. e are preparig f departure i a few miutes. t this time your seat should be retured to its full upright positio ad your seat belt should be fasteed. ur aticipated total flyig time to ubai is six ad twety-five miutes. hope you ejoy the flight. ow read questio i your test book ad aswer it.. hat is the fial destiatio of the flight? () agkok. () opehage. () ubai. () alcutta. ow read questio i your test book ad aswer it.. hat will happe i a few miutes? () he flight will lad i ubai. () he passegers will board the plae. () he plae will take off. () he gate umber will be aouced. uestios through refer to the followig talk. adies ad etleme: t gives me great pleasure to itroduce asami uzuki, sei vice presidet ad a member of the board of directs. ri to joiig our firm, our speaker was a award-wiig profess of ecoomics f me tha a decade. r. uzuki spet several at our brach offices i adrid ad urich ad will talk to ou will hear: ou will read: ou will hear: ou will read: ou will hear: ou will read: ectio : eadig us today about cotempary patters i feig trade. lease joi me i givig a big welcome to asami uzuki. ow read questio i your test book ad aswer it.. hat is the purpose of the talk? () o omiate someoe to the board of directs. () o itroduce a guest speaker. () o rept o a research study about uiversity educatio. () o aouce a sales award. ow read questio i your test book ad aswer it.. hat is r. uzuki s preset positio? () hief executive officer. () rach maager. () rofess of ecoomics. () ei vice presidet. ow read questio i your test book ad aswer it.. hat is r. uzuki s topic? () stablishig a brach office. () he ecoomy of pai. () urret iteratioal trade treds. () ife i witzerlad. this sectio of the test you will have the chace to show how well you uderstad writte glish. here are three parts to this sectio with special directios f each part. art : complete eteces irectios: his part of the test has icomplete seteces. our wds phrases, marked (), (), (), (), are give beeath each setece. ou are to choose the oe wd phrase that best completes the setece. he, o your aswer sheet, fid the umber of the questio ad mark your aswer. xample ecause the equipmet is very delicate, it must be hadled with () carig () careful ample swer () care () carefully a b, d he setece should read, ecause the equipmet is very delicate, it must be hadled with care. herefe, you should choose aswer (). ample uestios

12 ample uestios (cotiued) ample uestios. r. ag s trip will him away from the office f te days. () withdraw () cotiue () retai () keep. he compay that arie uois started ow sells products throughout the wld. () its () it () theirs () them. f your shipmet is ot delivered uesday, you ca request a full refud f the merchadise. () at () by () withi () while. he hotel breakfast fresh fruit juice ad a choice of pastries. () icludes () to iclude () icludig () was icluded. e regret to aouce the of the traiig sessio scheduled f pril. () deial () icapability () postpoemet () dismissal art : rr ecogitio irectios: this part of the test, each setece has four wds phrases uderlied. he four uderlied parts of the setece are marked (), (), (), (). ou are to idetify the oe uderlied wd phrase that should be crected rewritte. he, o your aswer sheet, fid the umber of the questio ad mark your aswer. xample ll employee are required to wear their idetificatio badges while at wk. ample swer, b c d he uderlied wd employee, is ot crect i this setece. his setece should read, ll employees are required to wear their idetificatio badges while at wk. herefe, you should choose aswer (). ample uestios. he pamphlet cotais some imptace ifmatio about the curret exhibit.. o matter how log it takig to fiish the aual rept, it must be doe properly.. he popularity of joggig appears to have decreased oto the past couple of.. ccdig to the hotel maager, laudry set out by : am it will be retured by : pm the same day.. he totally et wth of the compay at the time of its sale was. millio euros. art : eadig omprehesio irectios: he questios i this part of the test are based o a selectio of readig materials, such as otices, letters, fms, ewspaper ad magazie articles, ad advertisemets. ou are to choose the oe best aswer, (), (), (), (), to each questio. he, o your aswer sheet, fid the umber of the questio ad mark your aswer. swer all questios followig each readig selectio o the basis of what is stated implied i that selectio. xample: he useum of echology is a hads-o museum, desiged f people to experiece sciece at wk. isits are ecouraged to use, test, ad hadle the objects o display. pecial demostratios are scheduled f the first ad secod edesdays of each moth at :. pe uesday riday : :, aturday : :, ad uday : :. he durig the moth ca visits see special demostratios? () very ed. () he first two edesdays. ample swer () e afteroo a. () very other edesday. a, c d he readig selectios say that the demostratios are scheduled f the first ad secod edesdays of the moth. herefe, you should choose aswer (). xamiee adbook ample uestios

13 ample uestios (cotiued) ample uestios uestios refer to the followig card. ample uestios uestios refer to the followig otice. f you are uable to wk because of a exteded illess ijury that is ot wk-related, you may be etitled to receive ly beefits from your employer the firm s isurace compay. o claim beefits, you must file a claim fm withi thirty days of the first day of your absece from wk. efe filig the claim, you must ask your doct to fill i the doct s statemet o the claim fm, statig the period of absece.. he did the guest receive this card? () he makig a room reservatio () he checkig ito the hotel () he derig a meal at a restaurat () he payig the bill. ho issued this card to the guest? (). gelo () s. artelli () he hotel maager () he restaurat cashier. o whom is this otice addressed? () mployers () octs () mployees () surace agets. he must the claim fm be filed? () the first of the moth () the thirtieth of the moth () the first day of disability () ithi days of the start of disability. hat must be doe befe the claim ca be submitted? () he employee s compay must be otified. () he fm must be duplicated. () govermet agecy must be cotacted. () doct s statemet must be completed. swer ey art art i art ii art v art v art v art vi.. c. b. a.. c. b.. a.. c. a. b. a. b. c. b. b. c. c. c. b.. a. c.. a. c. c. c. a. ample uestios

14 ackgroud uestioaire ad swer heet der to provide ehaced feedback to cliets ad examiees, the rogram will ask you to aswer some additioal questios at the testig sessio befe you take the test. ackgroud uestioaire he ackgroud uestioaire asks about your educatioal, wk, glish laguage, ad test-takig experiece. our resposes to the questioaire eable your gaizatio to lear me about the backgrouds of people who take the test ad some of the facts that affect sces ad improvemet i glish. our resposes to the questioaire are kept cofidetial ad do ot i ay way affect your sces. e ecourage you to aswer all of the questios. sample of the questioaire is icluded o pages ad. swer heet sample of the aswer sheet appears o pages ad of the xamiee adbook. ccet arks f your ame (family ame ad first ame) is writte with ay accet marks, you should complete the top half of sectio o side of the aswer sheet. bove the boxes where you will write your ame, there is a area that cotais accet marks. ou should fill i the circle that crespods to the accet mark above each letter that cotais a accet. roup ode our test admiistrat may ask you to eter a umber o side, sectio of the aswer sheet. he purpose of this group code is to eable cliets to keep track of the perfmace of a group of people who take the test two me times as part of a specific glish traiig program. he test admiistrat will give you the appropriate umber to eter i the group code sectio if your gaizatio has asked f this optio. ustom odes our test admiistrat may ask you to eter a umber umbers o side, sectio of the aswer sheet. he purpose of custom codes is to keep track of the perfmace of certai examiees groups of examiees. he test admiistrat will give you the appropriate umber umbers to eter i the custom codes sectio if your gaizatio has asked f this optio. efe the actual test begis, if you have ay questios about the ackgroud uestioaire ad aswer sheet, please ask your test admiistrat. xamiee adbook ackgroud uestioaire

15 ackgroud uestioaire ackgroud uestioaire ectio ad glish laguage educatioal our. backgroud listed educatio of level highest the choose lease. are you that completed have you below that i. erolled curretly school secodary eeral. etrace uiversity f school ecodary. equivalet qualificatio school ocatioal. school techical school usiess/trade. degree ost-secodary/udergraduate.. e degre professioal raduate glish studyig spet you have time ow much. school)? post-secodary ad secodary (i.) questio to (kip oe. year tha ess. tha less me, year. tha less me,. tha less me,.. e m glish takig spet you have time ow much. post-secodary secodary icludig (ot courses f? paid you that school).) questio to (kip oe. year tha ess. tha less me, year. tha less me,. me. place? take courses these do/did ow ofte. per tha ess. per < me,. per < me,. per < me,. per me. studyig spet you have altogether time ow much. employer? a by sposed traiig i glish.) questio to (kip oe. year tha ess. tha less me, year. tha less me,. me. place? take istructio this does/did ow ofte. per tha ess. per < me,. per < me,. per < me,. per me. usig glish i your experiece our. ad wk life persoal. e us you do how ofte classes, glish icludig ot ow? glish speak) to, liste write, (read, day every day/almost very. a times to. a ce. a oce tha ess. is glish which i coutry a i lived ever you ave. spoke? laguage mai the o. moths tha less f es,. year to moths f es,. year tha me f es,. status curret our. do you what describes best followig the of hich. ow? time part full mployed..) ectio to (kip tudet. fces armed the i duty ctive..) ectio to (kip.) ectio to (kip omemaker..) ectio to (kip employed.. a r p appreticeshi wk-study a i ticipatig.) ectio to program (kip.) ad ectios f over (ur,. opyright of registered trademarks logo, ad are, ervice. estig ducatioal sheet. aswer your of side esposes, o uestioaire, ectio i questios followig the to aswers the i ill questio. each f aswer oe oly i ill

16 ackgroud uestioaire ide ectio. our preset employmet situatio. hich of the followig categies best applies to your job? hoose oe. (he positios show i paretheses are examples oly.) aagemet (legislat, official, departmet direct) cietific/echical professioal (egieer, research scietist) arketig/ales (market aalyst, sales represetative) iace (fiacial audit, accoutat) eachig/raiig rofessioal specialist (busiess professioal, ecoomist, lawyer) ustomer service (airlie attedat, hotel staff, travel aget) echicia/ssociate professioal ( jui egieer, medical techicia, aircraft cotroller, safety ispect) lerical (secretary, bookkeeper) ker (trade perso, machie operat, assembler, laber). hat is your level i the compay? uestios. ow imptat is each of the followig glish skills to your wk? (hoose oe aswer f each skill.). isteig.... eadig.... peakig.... ritig... mptat omewhat imptat ot imptat mptat omewhat imptat ot imptat mptat omewhat imptat ot imptat mptat omewhat imptat ot imptat... omaagerial/osupervisy upervisy aagerial ectio. our experiece takig the test.. bout how may have you bee with your compay?.... ess tha me, less tha me, less tha me our curret use of glish o the job. bout how much of your time at wk do you sped usig glish?.... to % to % to % to %. efe today, how may times have you take the test?. ever. time. times. times. me times. he did you last take the test?. ess tha moths ago. moths me, less tha year ago. year o r me, less tha ago. me ago opyright.,, logo ad are registered trademarks of ducatioal estig ervice. xamiee adbook ackgroud uestioaire

17 ample swer heet (if assiged) t the arrow, usig oe box f each letter, prit your family ame(s) i the fi rst area. f you have me tha oe family ame, leave a space betwee ames. the secod area, fi ll i your fi rst ame(s). elow each box, fi ll i the circle cotaiig the same letter. f your ame icludes ay accet marks, fi ll these i usig the circles above the boxes. se oly pecil arke the circles completely rase clealy

18 : lease copy the statemet below (do ot prit) ad sig your ame as you would a official documet. hereby agree to the coditios set fth olie at ad/ xamiee adbook ad certify that am the perso whose ame appears o this aswer sheet. igature: ate: opyright.,, logo ad are registered trademarks of ducatioal estig ervice. rited i... -, xamiee adbook ample swer heet

19 est ces ce epts he sces you will receive are determied by the umber of questios you aswer crectly. he umber of crect resposes o each sectio, isteig ad eadig, is coverted to a umber o a scale of to. he statistical procedure used to covert sces to a commo scale f each sectio esures that sces ca be compared across differet test fms, which idicate similar levels of glish proficiecy. here is o pealty f wrog aswers. isteig cale eadig f you take the test through your employer sposig gaizatio, your sces are provided to that gaizatio. t is the resposibility of your employer gaizatio to provide you with a sce rept. f you take the test idepedetly, you will receive your sce rept directly from the local represetative. terpretig ces he best way to kow what your sces mea is to compare them to those of people who are usig glish i their wk. ecause the test ca be applied to almost ay iteratioal wk situatio where glish is used, sces have bee liked to particular positios ad/ job fuctios. he kid of wk you perfm ow will be perfmig i the future will determie the level of glish you will eed. elow are some real examples of the sces various compaies require. otal ce tadards i se by -tar otels i hailad (elected epartmets/ositios) epartmet ositio iimum otal ce isteig ce miimum eadig ce ood & everage ostess, utlet aager, hef de artie aiter/aitress, arteder aquet ttedat, erver, im um hef rot ffice uty aager, hief ocierge, hief eceptioist uest ervice fficer, irpt epresetative, eservatio ales get ack of the ouse dmiistratio lerk, uildig aiteace, ost otrol fficer est ces

20 est ces (cotiued) efese ompay i race glish ompetecy evel ce escriptio aagers who are able to represet the compay uaccompaied ad with fial authity i egotiatig agreemets ad cotracts with ative glish-speakig parter gaizatios. aagers who are able to represet the compay uaccompaied i cotriig to the egotiatio of agreemets ad cotracts with parter gaizatios usig glish. dividuals who actively participate i meetigs with parter gaizatios usig glish. dividuals who accompay ad suppt staff members with primary resposibility f busiess meetigs. ay be called upo to give a sht, prepared speech ad/ to take the miutes of the meetig. dividuals who, with the assistace of vocabulary/grammar aids, have occasioal ad sht-term cotact i glish. his may iclude welcomig visits (i perso by telephoe) ad wkig with the mail. hese five descripts may be used as guidelies oly. hey should be adapted to real situatios ad should ot be cosidered defiitive. ce ages epresetative of the evel of glish ecessary f ome ypical ositios i witzerlad ositio ce age ertificate echicia, ilig lerk, hippig ad eceivig lerk, abaty echicia, lectricia ookkeeper, aterials laer, eceptioist, omputer perat, rder rocess, ire perat, ead of echical it, ecretary gieer, ustomer ervice, uyer, iacial alyst, udit, ccoutat, epartmet aager, xecutive ecretary, tatisticia, uality ssurace aager ersoel aager, roject eader, & gieer, liical esearcher, ssistat to the aagig irect, xecutive aager, ei ccoutat, tfolio aager, arketig aager poits row poits ree poits lue poits old xamiee adbook est ces

21 est ces (cotiued) epeat est akers f you take aother versio of the test, you will probably obtai slightly differet sces from those you receive the first time. rrs of measuremet occur whe you perfm differetly o oe occasio test fm tha o aother f reasos that may may ot be directly related to the purpose of the test. example, you may have greater familiarity with the cotet of questios o oe test fm tha o aother test fm, simply guess me questios crectly o oe occasio tha o aother. f you take several versios of the test withi a sht period of time, you would obtai a umber of sces that ceter aroud a average value kow as your true sce. wo-thirds of the time, your total sce would be withi poits of your true sce. ce alidity he rogram cosiders your test sces valid f two because your proficiecy ca improve declie over time. this reaso, the me recet the sce, the me likely it is to be a valid idicatio of your proficiecy. est ce ata etetio o provide you ad your employer with histical summary of your sces, sces will be kept o file ad repted f two. ofidetiality of ces our sces are cofidetial ad will be released oly to your sposig gaizatio ad to. ith your writte permissio, sces may be provided to other gaizatios. esce equests f you feel that your sces are ot a accurate reflectio of your ability i glish, you should cotact your represetative withi six moths of the test date. he represetative will resce your aswer sheet ad will give you a secod sce rept. f a discrepacy is foud betwee the first sce rept ad the secod oe, the represetative will pay f rescig your aswer sheet. owever, if a discrepacy is ot foud, you may be charged a small fee f rescig costs. ommets f you have questios commets regardig the test, please cotact your local urope represetative cotact us through ample est ext ces

22 provides a comprehesive suite of glish aguage earig products ad services that ecourage learig, assess progress ad measure proficiecy. acked by of research, our programs suppt teachers ad decisio makers ad help idividuals achieve academic, busiess, ad persoal success. o lear me, visit me ifmatio about the test, cotact: urope weigiederlassug eutschlad lexaderplatz - erli cotact-de@etseurope.g opyright by ducatioal estig ervice. ll rights reserved., the logos, ad are registered trademarks of ducatioal estig ervice (). - rited i...

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