A study of current trends in human resource training and development with application to diverse organization environments and labor practices.

Transcription

1 MHR 6551, Training and Development Course Syllabus Course Description A study of current trends in human resource training and development with application to diverse organization environments and labor practices. Course Material(s) No physical textbook is required; resources are integrated within the course. Course Learning Outcomes Upon completion of this course, students should be able to: 1. Formulate different developmental approaches to training, including competency models and case-based decision making. 2. Describe major learning, performance, and motivational theories, including how their concepts can be applied to training development. 3. Assess obstacles to learning, such as low tolerance for change and lack of trust. 4. Outline elements of effective sharing of learning and knowledge among employees. 5. Describe traditional training methods, computer-based training methods, and e-learning, including appropriate uses for each. 6. Synthesize cultural influences on learning and development in an organization. 7. Evaluate internal and external resources used when delivering appropriate development process interventions for career development. 8. Construct a rationale for designing the approaches to development of leadership competencies. 9. Summarize key aspects of strategic performance management processes, including management of learning and development strategies. 10. Describe training issues for global organizations. Credits Upon completion of this course, the students will earn three (3) hours of college credit. Course Structure 1. Study Guide: Each unit contains a Study Guide that provides students with the learning outcomes, unit lesson, required reading assignments, and supplemental resources. 2. Learning Outcomes: Each unit contains Learning Outcomes that specify the measurable skills and knowledge students should gain upon completion of the unit. 3. Unit Lesson: Each unit contains a Unit Lesson, which discusses lesson material. 4. Reading Assignments: Each unit contains a video and Reading Assignments from the CSU Online Library. 5. Suggested Reading: Suggested Readings are listed in Units II, IV-VI, and VIII. Students are encouraged to read the resources listed if the opportunity arises, but they will not be tested on their knowledge of the Suggested Readings. 6. Learning Activity (Non-Graded): This non-graded Learning Activity is provided to aid students in their course of study. 7. Unit Assessments: This course contains two Unit Assessments, one to be completed at the end of Units III and V. Assessments are composed of written-response questions. MHR 6551, Training and Development 1

2 8. Unit Assignments: Students are required to submit for grading Unit Assignments in Units I, II, and IV-VIII. Specific information and instructions regarding these assignments are provided below. Grading rubrics are included with each assignment. Specific information about accessing these rubrics is provided below. 9. Ask the Professor: This communication forum provides you with an opportunity to ask your professor general or course content related questions. 10. Student Break Room: This communication forum allows for casual conversation with your classmates. CSU Online Library The CSU Online Library is available to support your courses and programs. The online library includes databases, journals, e-books, and research guides. These resources are always accessible and can be reached through the library webpage. To access the library, log into the mycsu Student Portal, and click on CSU Online Library. You can also access the CSU Online Library from the My Library button on the course menu for each course in Blackboard. The CSU Online Library offers several reference services. and telephone ( ) assistance is available Monday Thursday from 8 am to 5 pm and Friday from 8 am to 3 pm. The library s chat reference service, Ask a Librarian, is available 24/7; look for the chat box on the online library page. Librarians can help you develop your research plan or assist you in finding relevant, appropriate, and timely information. Reference requests can include customized keyword search strategies, links to articles, database help, and other services. LibGuides Click here for the LibGuide for this course. Think of a LibGuide (a Library Guide) as a mini-website to help you with your assignments. It has relevant information such as databases, ebooks, and websites specific to your courses. If you have any questions, please reach out to your friendly library staff. Unit Assignments Unit I Essay For the Unit I Essay, you will explain organizational learning techniques for today s HR professionals and how they enhance training and development. Within your essay, address the following points: Describe competency models, case-based decision making, and systems thinking. Describe why the competencies of the past are not compatible with the competencies of the future for the global organization. Explain the competency-based and the traditional approach to training. Select several training models and assess their effectiveness for the global organization. Include training issues faced by the global organization in your explanation. Your essay must be at least two pages in length, not including the title and reference page. You are required to use at least one outside source to support your explanation. All sources used, including required readings, must be cited and referenced according to APA standards. Unit II PowerPoint Presentation You have been asked to create a PowerPoint presentation on a training method for executives at an organization you currently work for or an organization you wish to work for in the future. Research a training method of your choice to complete this presentation. Below are the methods covered in this unit; you may select one from this list or a different method that interests you: MHR 6551, Training and Development 2

3 learning organizations, adult learning, evidence-based learning, or method of your choice. In your PowerPoint presentation, include the following points: explanation of the training method; how your organization can implement it; the benefits of this method; the potential barriers to this method and how you can overcome them; how you will present this information (in a traditional format, computer-based, e-learning model, or a combination), an explanation of that method, and the reasons why; and any additional information you feel may be helpful. Your presentation must be at least 10 slides in length, not including the title and reference slides. You are required to use at least one outside source and to utilize the notes section. Within the notes section, include additional explanations. As you write your presentation, keep in mind that you are presenting for executives at your organization. All sources used, including the required readings, must be cited and referenced according to APA guidelines. Unit IV Essay Organizational culture involves many different details, including customer service, employee benefits, and hiring/termination processes. In this essay, you will further explain the role of organizational culture and its influences. Within your essay, include the following points: What are the cultural influences on training and development? Provide two examples. Discuss the effects of cultural continuity and change on organizational succession planning. Provide two examples. How do internal and external social media influence organizational culture? Is social media the most effective way for employees to share knowledge? Explain. Your essay must be a minimum of two full pages in length, not including the title and reference page. You are required to use a minimum of two outside sources; one must be from the CSU Online Library. All sources used, including the required reading assignments, must be cited and referenced according to APA standards. Unit V Assignment Performance Management Plan Throughout this unit, we discussed the importance of the performance management process and the steps involved. For this assignment, you will create your own performance management plan that includes answers to the following questions: Describe how learning and management strategies impact strategic performance management processes? How would you describe your company and employees? For example, what products or services does your company offer, and what tasks do your employees complete? How will you assess employees? (For example, will you use performance appraisals? Will you rank employees?) How will you provide feedback? What type of feedback will you provide? How will you reward the top employees? How will you handle low-performing employees? For each of the above bullets, explain how you will address that aspect of the performance management plan using details and examples. You will complete your plan using a template. Please open the template, complete your assignment and save the document, and then submit it. To access the template for this assignment, click here. MHR 6551, Training and Development 3

4 Within the template, please use complete sentences. Each explanation should be one to two paragraphs in length. Outside sources are not a requirement for this assignment. However, if you choose to use them, please cite and reference according to APA standards. Unit VI PowerPoint Presentation You have been asked to create a PowerPoint presentation on career development for executives at an organization you currently work for or an organization you wish to work for in the future. In your presentation, you will explain how your organization can foster career development of its employees as well as how you will keep employees motivated. In your PowerPoint presentation, address the following points, and utilize both internal and external methods and theories touched upon in this course: How do you plan to implement career development using internal and external resources? How will you will keep training and access to opportunities equal? How will you will increase employees KSAs (knowledge, skills, and abilities)? How will you will present the training and development? How will you will motivate employees to want to continue developing their skills (include a motivational theory in your explanation)? Your presentation must be a minimum of 12 PowerPoint slides in length, not including the title and reference slides. You are required to use at least one outside source and to utilize the notes section. Within the notes section, include additional explanations. As you write your presentation, keep in mind that you are presenting for executives at your organization. All sources used, including the required readings, must be cited and referenced according to APA guidelines. Unit VII Scholarly Activity Leadership Training Program Congratulations! Your boss has just given you the task of helping organize a training for new leaders entering your organization. She mentioned that you will be expecting 10 new employees for the training, and she wants you to be in charge of preparing them for their new roles in leadership. She also added that she hopes you can show them that leadership is more than just management. Based on what you have learned so far in our course, create a training that will help the new leaders understand the difference between leadership and management. Additionally, you will help develop their leadership skills and explain why leadership is important in the organization. Describe at least two exercises you could implement that could help the new leaders develop leadership competencies. Include in your description each training method that you will use (computer-based, traditional, and/or e-learning) and the reason why you chose this method. Also, include what you hope the new leaders will learn from this training. Remember, these new employees are part of the future of your company. Getting them excited from the start about their new leadership roles will have positive effects. Your scholarly activity should be a minimum of three full pages in length, not including the title and reference pages. You must use at least one outside resource, which could include a required reading article, or any useful resource you find. Regardless of which you choose to include, any and all must have accompanying APA citations. Unit VIII Research Paper For the final assignment of this course, you will write a research paper on change in a human resource development (HRD) organization that you work for, or would like to work for. MHR 6551, Training and Development 4

5 Within your research paper, explain how the following tasks can be accomplished at your chosen organization using competency or case-based decision making training methods: 1. improve productivity (efficiency and effectiveness), 2. improve employee satisfaction with the quality of their work life, 3. improve the ability of the organization to revitalize and develop itself over time, 4. improve organizational processes and outputs, and 5. measure if your improvement efforts are successful. In your explanation, do not simply state your opinion. Include researched evidence to show why your strategies and approaches will be effective. Your research paper must be at least three pages in length, not including the title and reference pages. You are required to use at least two outside sources; one must be from the CSU Online Library. All sources used, including the required readings, must be cited and referenced according to APA guidelines. APA Guidelines The application of the APA writing style shall be practical, functional, and appropriate to each academic level, with the primary purpose being the documentation (citation) of sources. CSU requires that students use APA style for certain papers and projects. Students should always carefully read and follow assignment directions and review the associated grading rubric when available. Students can find CSU s Citation Guide by clicking here. This document includes examples and sample papers and provides information on how to contact the CSU Success Center. Grading Rubrics This course utilizes analytic grading rubrics as tools for your professor in assigning grades for all learning activities. Each rubric serves as a guide that communicates the expectations of the learning activity and describes the criteria for each level of achievement. In addition, a rubric is a reference tool that lists evaluation criteria and can help you organize your efforts to meet the requirements of that learning activity. It is imperative for you to familiarize yourself with these rubrics because these are the primary tools your professor uses for assessing learning activities. Rubric categories include: (1) Assessment (Written Response) and (2) Assignment. However, it is possible that not all of the listed rubric types will be used in a single course (e.g., some courses may not have Assessments). The Assessment (Written Response) rubric can be found embedded in a link within the directions for each Unit Assessment. However, these rubrics will only be used when written-response questions appear within the Assessment. Each Assignment type (e.g., article critique, case study, research paper) will have its own rubric. The Assignment rubrics are built into Blackboard, allowing students to review them prior to beginning the Assignment and again once the Assignment has been scored. This rubric can be accessed via the Assignment link located within the unit where it is to be submitted. Students may also access the rubric through the course menu by selecting Tools and then My Grades. Again, it is vitally important for you to become familiar with these rubrics because their application to your Assessments and Assignments is the method by which your instructor assigns all grades. Communication Forums These are non-graded discussion forums that allow you to communicate with your professor and other students. Participation in these discussion forums is encouraged, but not required. You can access these forums with the buttons in the Course Menu. Instructions for subscribing/unsubscribing to these forums are provided below. Once you have completed Unit VIII, you MUST unsubscribe from the forum; otherwise, you will continue to receive updates from the forum. You will not be able to unsubscribe after your course end date. MHR 6551, Training and Development 5

6 Click here for instructions on how to subscribe/unsubscribe and post to the Communication Forums. Ask the Professor This communication forum provides you with an opportunity to ask your professor general or course content questions. Questions may focus on Blackboard locations of online course components, textbook or course content elaboration, additional guidance on assessment requirements, or general advice from other students. Questions that are specific in nature, such as inquiries regarding assessment/assignment grades or personal accommodation requests, are NOT to be posted on this forum. If you have questions, comments, or concerns of a nonpublic nature, please feel free to your professor. Responses to your post will be addressed or ed by the professor within 48 hours. Before posting, please ensure that you have read all relevant course documentation, including the syllabus, assessment/assignment instructions, faculty feedback, and other important information. Student Break Room This communication forum allows for casual conversation with your classmates. Communication on this forum should always maintain a standard of appropriateness and respect for your fellow classmates. This forum should NOT be used to share assessment answers. Grading Assessments 8%) = 16% Essays 12%) = 24% PowerPoint Presentations 12%) = 24% Unit V Assignment = 12% Unit VII Scholarly Activity = 12% Unit VIII Research Paper = 12% Total = 100% Course Schedule/Checklist (PLEASE PRINT) The following pages contain a printable Course Schedule to assist you through this course. By following this schedule, you will be assured that you will complete the course within the time allotted. MHR 6551, Training and Development 6

7 MHR 6551, Training and Development Course Schedule By following this schedule, you will be assured that you will complete the course within the time allotted. Please keep this schedule for reference as you progress through your course. Unit I Learning and Development in Today s Workplace Unit Study Guide Reading Assignment: See Study Guide Essay Unit II Training Design and Development Unit Study Guide Reading Assignment: See Study Guide Suggested Reading: See Study Guide PowerPoint Presentation Unit III Organizational Change Unit Study Guide Learning Activities (Non-Graded): See Study Guide Reading Assignment: See Study Guide Assessment Unit IV Cultural Influences on Training and Development Unit Study Guide Reading Assignment: See Study Guide Suggested Reading: See Study Guide Essay MHR 6551, Training and Development 7

8 MHR 6551, Training and Development Course Schedule Unit V Performance Management Unit Study Guide Reading Assignment: See Study Guide Suggested Reading: See Study Guide Assessment Assignment Unit VI Career Development Unit Study Guide Reading Assignment: See Study Guide Suggested Reading: See Study Guide PowerPoint Presentation Unit VII Developing Leaders Unit Study Guide Reading Assignment: See Study Guide Scholarly Activity Unit VIII Measurement Unit Study Guide Reading Assignment: See Study Guide Suggested Reading: See Study Guide Research Paper MHR 6551, Training and Development 8