Level 3 Diploma for Managers

Transcription

1 Level 3 Diploma for Managers Qualification Handbook

2 Qualification at a glance This document is intended for current and prospective Centres of ILM and City & Guilds. All ILM qualifications are awarded by The City and Guilds of London Institute. This document should always be read in conjunction with the ILM Customer Handbook

3 Contents

4 Introduction

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7 Centre requirements

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11 Delivering the qualification

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13 Assessment

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17 Behaviours

18 Knowledge units

19 Unit 300 Leading People - Knowledge Learning outcome (LO 1) Assessment criteria Depth

20 Learning outcome (LO 2) Assessment criteria Depth Learning outcome (LO 3) Assessment criteria

21 Depth Learning outcome (LO 4) Assessment criteria Depth

22 Assessment requirements

23 Test specification Suggested learning resources

24 Unit 301 Managing People - Knowledge Learning outcome (LO 1) Assessment criteria Depth

25 Learning outcome (LO 2) Assessment criteria

26 Depth Learning outcome (LO 3) Assessment criteria Depth

27 Assessment requirements

28 Test specification Suggested learning resources

29 Unit 302 Building Relationships - Knowledge Learning outcome (LO 1) Assessment criteria Depth

30 Learning outcome (LO 2) Assessment criteria Depth

31 Learning outcome (LO 3) Assessment criteria Depth Learning outcome (LO 4) Assessment criteria

32 Depth Assessment requirements

33 Test specification Suggested learning resources

34 Unit 303 Communication - Knowledge Learning outcome (LO 1) Assessment criteria Depth

35 Learning outcome (LO 2) Assessment criteria Depth

36 Learning outcome (LO 3) Assessment criteria Depth

37 Assessment requirements

38 Test specification Suggested learning resources

39 Unit 308 Operational Management - Knowledge Learning outcome (LO 1) Assessment criteria Depth

40 Assessment guidance Learning outcome (LO 2) Assessment criteria Depth

41 Assessment guidance Learning outcome (LO 3) Assessment criteria Depth

42 Assessment guidance Learning outcome (LO 4) Assessment criteria Depth

43 Assessment guidance Assessment requirements

44 Links to other units Suggested learning resources

45 Unit 309 Project Management - Knowledge Learning outcome (LO 1) Assessment criteria Depth

46 Assessment guidance Learning outcome (LO 2) Assessment criteria Depth

47 Assessment guidance

48 Learning outcome (LO 3) Assessment criteria Depth Assessment guidance

49 Assessment requirements Links to other units Suggested learning resources

50 Unit 310 Finance - Knowledge Learning outcome (LO 1) Assessment criteria Depth

51 Assessment guidance Learning outcome (LO 2)

52 Assessment criteria Depth Assessment guidance

53 Learning outcome (LO 3) Assessment criteria Depth

54 Assessment guidance Assessment requirements

55 Links to other units Suggested learning resources

56 Skills units

57 Unit 304 Leading People - Skills Learning outcome (LO 1) Assessment criteria Depth

58 Assessment guidance. Learning outcome (LO 2) Assessment criteria Depth

59 Assessment guidance. Learning outcome (LO 3)

60 Assessment criteria Depth

61 Assessment guidance Assessment requirements

62 Links to other units

63 Suggested learning resources

64 Unit 305 Managing People - Skills Learning outcome (LO 1) Assessment criteria Depth

65 Assessment guidance Learning outcome (LO 2) Assessment criteria

66 Depth Assessment guidance

67 Learning outcome (LO 3) Assessment criteria Depth

68 Assessment guidance Assessment requirements

69 Links to other units Suggested learning resources

70 Unit 306 Building Relationships - Skills Learning outcome (LO 1) Assessment criteria Depth

71 Assessment guidance Learning outcome (LO 2) Assessment criteria Depth

72 Assessment guidance

73 Learning outcome (LO 3) Assessment criteria Depth Assessment guidance

74 Learning outcome (LO 4) Assessment criteria Depth Assessment guidance

75 Learning outcome (LO 5) Assessment criteria Depth

76 Assessment guidance Assessment requirements

77 Links to other units Suggested learning resources

78 Unit 307 Communication - Skills Learning outcome (LO 1) Assessment criteria Depth

79 Assessment guidance Learning outcome (LO 2) Assessment criteria Depth

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81 Assessment guidance Learning outcome (LO 3) Assessment criteria Depth

82 Assessment guidance Assessment requirements

83 Links to other units Suggested learning resources

84 Unit 311 Operational Management - Skills Learning outcome (LO 1) Assessment criteria Depth

85 Assessment guidance Learning outcome (LO 2) Assessment criteria

86 Depth Assessment guidance Learning outcome (LO 3)

87 Assessment criteria Depth Assessment guidance

88 Assessment requirements Links to other units

89 Suggested learning resources

90 Unit 312 Project Management - Skills Learning outcome (LO 1) Assessment criteria Depth

91 Assessment guidance Learning outcome (LO 2) Assessment criteria

92 Depth Assessment guidance

93 Learning outcome (LO 3) Assessment criteria Depth Assessment guidance

94 Assessment requirements Links to other units

95 Suggested learning resources

96 Unit 313 Finance - Skills Learning outcome (LO 1) Assessment criteria Depth

97 Assessment guidance Learning outcome (LO 2) Assessment criteria

98 Depth Assessment guidance Assessment requirements

99 Links to other units Suggested learning resources

100 Combined knowledge and skills units

101 Unit 314 Self-Awareness Knowledge and Skills Learning outcome (LO 1) Assessment criteria Depth

102 Assessment guidance

103 Learning outcome (LO 2) Assessment criteria Depth Assessment guidance

104 Learning outcome (LO 3) Assessment criteria Depth Assessment guidance

105 Learning outcome (LO 4) Assessment criteria Depth Assessment guidance

106 Learning outcome (LO 5) Assessment criteria Depth Assessment guidance

107 Assessment requirements

108 Links to other units Suggested learning resources

109 Unit 315 Management of Self Knowledge and Skills Learning outcome (LO 1) Assessment criteria Depth

110 Assessment guidance Learning outcome (LO 2) Assessment criteria Depth

111 Assessment guidance Learning outcome (LO 3) Assessment criteria Depth Assessment guidance

112 Learning outcome (LO 4) Assessment criteria Depth

113 Assessment guidance Learning outcome (LO 5) Assessment criteria Depth

114 Assessment guidance Assessment requirements

115 Links to other units Suggested learning resources

116 Unit 316 Problem Solving and Decision Making Knowledge and Skills Learning outcome (LO 1) Assessment criteria Depth

117 Assessment guidance Learning outcome (LO 2) Assessment criteria Depth

118 Assessment guidance Learning outcome (LO 3) Assessment criteria

119 Depth Assessment guidance

120 Assessment requirements Links to other units Suggested learning resources

121 Appendix 1 Assessment guidance

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125 Appendix 2 Conducting professional discussions

126 o o o o o o

127 Appendix 3 Assessment plan template

128 Appendix 4 Assessment record sheet

129 Appendix 5 Sources of general information ILM Customer Handbook Team Leader/Supervisor Standard Team Leader/Supervisor Assessment Plan Linking to this document from web pages

130 Useful contacts

131