Program Quality March 2017

Transcription

1 Program Quality March 2017

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3 Key Takeaways Positive youth development is what we do Staff are the key to great experiences for kids The whole is greater than the sum of its parts Quality is a journey not a destination

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5 Increase Program Quality Provide state-of-the-art training and resources Define quality and establish: quality program standards an assessment process with accountability a continuous improvement process Identify staff practices and establish program models that drive the Club Experience

6 Increase Program Quality Provide state-of-the-art training and resources Define quality and establish: quality program standards an assessment process with accountability a continuous improvement process Identify staff practices and establish program models that drive the Club Experience

7 Talent Development Building leaders at all levels Prepare site leaders to develop their own staff Provide supports for youth development professionals, focused on part-time staff

8 Competencies and Skill-Building Core leadership framework National After School Association competencies for youth development professionals Aligned to Spillett Leadership University New and refreshed learning experiences and resources Instructor-led, in-service and distance learning training Leverage external training

9 Club Director s Development Program Blended learning approach Learning Outcome: Draft and action plan to lead the improvement of your members Club Experience Piloting this spring; launch fall 2017

10 Performance Supports and Micro-Learning Staff Ignitor What are 3 ways we can increase youth reflection this week? Short off the shelf supports for direct service staff and supervisors Practice Clips Easy grouping reflection midactivity in the games room Interconnected Mobile-accessible Top 10 Lists 10 ways to recognize staff

11 Increase Program Quality Provide state-of-the-art training and resources Define quality and establish: quality program standards an assessment process with accountability a continuous improvement process Identify staff practices and establish program models that drive the Club Experience

12 Continuous Quality Improvement Assess Observations Surveys Focus groups Implement plan Relevant PD Coaching Improve Plan Review data Develop plans

13 Standards: A Shared Vision of Quality Sample of standards currently being tested: 1. Club staff provide a welcoming environment. 2. Club staff are role models of positive and respectful adult relationships. 3. Club staff encourage use of conflict resolution skills among youth. 4. Club staff use positive behavior management skills to address behavioral issues. 5. Program solicits and incorporates youth voice. 6. Program activities have appropriate schedule, flow and duration. 7. Program offers a variety of instructional approaches. 8. Program offers project-based, hands-on, engaging activities.

14 Standards: A Shared Vision of Quality Drafted using research-informed models Youth Program Quality Assessment Various state standards for program quality Formula for Impact Assessment Other similar tools Being tested via a pilot Annual self-assessment Periodic third party assessment Review a draft

15 Site-Level Improvement Supports Piloting the Youth Program Quality Intervention (YPQI) 1. Skills Based Training 2. Self-Assessment 3. Third-Party Assessment 4. Planning with Data 5. Coaching Some Clubs will use other models Alignment with existing tools and resources

16 Increase Program Quality Provide state-of-the-art training and resources Define quality and establish: quality program standards an assessment process with accountability a continuous improvement process Identify staff practices and establish program models that drive the Club Experience

17 Program Models From Over 85 programs, events & initiatives To Core programs Aligned to standards and staff practices Enhance and integrate into continuous improvement process Meet Clubs where they are Allow for addition of non BGCA programs

18 PROGRAM PATHWAY FRAMEWORK

19 Club Actions Implement development plans for all positions Commit resources to staff development Conduct self-assessments Identify a target year to participate in peer assessment Establish site-level continuous improvement plans Capture and share your practices and experiences Adopt practices and models that are successful

20 BGCA Actions Define competencies and recommended learning objectives for all positions Implement Club Directors development program and invest resources to enable Club Directors to participate Develop technology-based tools for micro-learning Support peer assessments, self-assessments and continuous improvement Disseminate successful and innovative practices and models Develop aligned program pathways

21 2017 Pilot and Launch Club director development program Performance supports and micro-learning Pilot Content for new trainings Program quality standards Peer and self-assessments Continuous improvement process 2018 Launch New and revised training Peer and self-assessments Continuous improvement Recognition programs Pilot Training plan for part-time staff 2019 Launch Training plan for part-time staff Refine All program quality resources and supports

22 Key Takeaways Positive youth development is what we do Staff are the key to great experiences for kids The whole is greater than the sum of its parts Quality is a journey not a destination

23 Upcoming Webinars on the Plan Date March 13 March 23 March 28 April 3 & 6 April 13 April 19 & 20 April 25 & 27 May 1 & 3 May 1 & 2 May 2 & 3 Topic Strengthen Organizations Advocacy Reach More Youth Club Experience Indicator and Program Quality Measures Resource Development; focusing on Collaborative Fundraising and Club Services How Rural Clubs Fit into the Great Futures 2025 Plan Training and Development Opportunities Metro Services Military Services Native Services

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