Senior Leadership Development with Moodle

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1 Senior Leadership Development with Moodle Stuart Chadwick Vincent O Donovan

2 A great partnership Vincent O Donovan, Head of Group Training & Development Vincent has 15 years training and development experience The Co-operative are the UK s largest mutual business Over 5,000 retail trading outlets in the UK over 13 businesses Leading food, pharmacy, funeral and travel provider Stuart Chadwick, Solutions Consultant Stuart has 12 years e-learning experience as consultant, learning designer, LMS/CMS designer & project leader Kineo are a leading, award winning e-learning services provider with offices in the UK, US, New Zealand, China, Sweden & Israel Bespoke & rapid e-learning, Moodle/Totara LMS, consultancy

3 Outline The challenge how we defined and met the business requirements The journey how we developed the solution The solution the Moodle based portal functionality & content The results roll out of the solution and feedback so far

4 Q. What are you hoping to get out of today s session?

5 The challenge

6 Background Background As part of its organisational development, The Co-operative identified the need to focus on driving consistent development of its top 500 leaders. Challenge The key challenge faced was how to reach out to such a widely varied and geographically dispersed group of time challenged senior leaders in a way that truly engaged them, motivated and provided the developmental opportunities they needed. Business objective To create one integrated port of call at The Co-operative Group which provided a consistent leadership development framework and experience for the top 500 leaders across the organisation.

7 Portal objectives Scalable across the Group User friendly, engaging and interactive Creative and on brand in terms of look and feel Fit for purpose - considering the executive population/ mobility/ limited time Compatible with internal systems and external technical standards (i.e. SCORM compliant)

8 The journey

9 Q. What leadership development challenges do you face?

10 Approach The key was to identify key topics, promoted by relevant senior team members and focus on them for a set period of time. This created focused discussions and an increased buzz which attracted high numbers of busy senior managers to look at the online content and take part in conversations with their peers. The Co-operative is using working groups to identify and help design and develop the topics and so everything on the site is fresh, relevant and important. Project Consultant Mark Harrison Kineo Director

11 User focused design

12 Initial designs

13 Initial designs

14 Prototype

15 The solution

16 Q. Do you use technology to support leadership development? If so, how?

17 Approach The Moodle platform allowed The Co-operative to create its own unique portal providing leaders with a positive and engaging learning experience based on their individual needs together with a cost effective way of maintaining and developing the site. Project Stakeholder - Vincent O Donovan Head of Group Training & Development

18 Why Moodle? Branding User friendly Easy to maintain Content management Custom options Content pages Cost effective Open source Wide range of content Flexible E-learning Polls & surveys Scalable Classroom training

19 Learning path

20 Routes to learning Key leadership topics Brochure style development solutions that relate to key topics. The leadership competency framework Click on each competency for a definition and related development solutions. How do I want to learn Development solutions based on preferred ways of learning: > learning on your own, e.g. e- learning, reading, listening to podcasts, watching a video > learning with others, e.g. short workout sessions or full workshops.

21 Moodle portal homepage

22 Content results

23 Wide range of content

24 The results

25 Q. Do you internally promote your new learning initiatives? If so, how?

26 Promotional e-zine

27 Feedback Easy to use and quick to access Great communication tool Appreciate access to it and looks promising Well worth the investment There s some great information Fresh and modern A real benefit to all Offers readily available guidance for key topics Very interactive Fantastic and user friendly

28 The results so far 4 months in... Usage: 50% (263 leaders) Satisfaction levels: 81% Advocate & recommend use: 86% The project has surpassed my expectations. The Leadership Development Zone has acted as a real catalyst to the formation of a learning culture within The Co-operative. Easily accessed learning at the point of need enables our leaders to be the best they can be. Project Sponsor Jackie Lanham, Director of Group Resourcing & Development

29 Vincent O Donovan, Head of Group Training & Development Any questions? Stuart Chadwick Solutions Consultant info@kineo.com

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