WebLearning Management Catalogue

Transcription

1 WebLearning Management Catalogue Microsoft Project 2003 Professional WebLearning Fee: 895 This workshop takes students through a series of exercises so that they can become experts in Microsoft Project Learn to create project calendars and resources; appropriately identify, enter, organize, and relate project tasks; assign resources and costs; baseline your project; use different views within the software to understand budget, status, allocations, and earned value; and run standard and customized reports. What You'll Learn Understand the fundamentals of Project 2003 Create a project Enter, modify, and manage tasks Establish task durations or work effort Link tasks through dependency relationships Create milestones and constraints Enter and assign resources Enter and assign costs Understand different views View project progress Create reports Who Needs to Attend Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project team members, stakeholders, and senior managers who want to use Microsoft Project Page 1 of 34

2 Project Portfolio Management WebLearning Fee: 2595 Duration: 5 days In today's increasingly competitive marketplace, organizations struggle to accomplish more work without increasing resources, budgets, and timelines. To succeed, project opportunities must be identified and appropriately selected to support corporate strategy. Know the right projects to pick by establishing a methodology to evaluate, select, and prioritize projects. Ensure that the value of your portfolio is understood and that all projects align with corporate goals. Learn methods to monitor resource utilization, cost, and project progress across the portfolio. This course focuses on portfolio management and how a bird's-eye view of all projects within an organization will allow executives and managers to thoroughly understand these strategic initiatives. Through a portfolio perspective, leaders can improve resource utilization and planning and allow appropriate decisions to be made about adding new projects and continuing current ones. The tools and techniques practiced in the class help leaders choose the right projects and ensure their success by establishing a portfolio aligned with corporate strategies and returnon-investment goals. What You'll Learn Understand why projects fail or succeed Establish methodology for evaluating, selecting, and prioritizing projects Identify potential projects Determine value of potential projects Select appropriate projects to support organizational strategy Prioritise projects Use advanced techniques to track multiple-project progress Manage the enterprise resource pool Analyse the portfolio and increase its effectiveness Who Needs to Attend PMO leaders and directors, project management centre of excellence leaders and directors, senior project managers, CIOs, and vice presidents Page 2 of 34

3 Microsoft Project 2003 Foundations Course Fees: 550 Duration: 2 Days Instructor-Led Description Successful completion of the Microsoft Project 2003 Foundations course will prepare you for core-level certification and is appropriate for individuals currently working or seeking work in small companies with multiple responsibilities. This includes construction engineers, LAN managers, webmasters, programmers, analysts, and others responsible for projects consisting of multiple tasks, for customizing graphs and reports, and for communicating project information and status. The Microsoft Project 2003 Microsoft Office Specialist certification will also demonstrate to superiors or prospective employers an aptitude for formal project management. This course qualifies for 18 PDUs for certified PMPs, or 18 Contact Hours for candidates pursuing their certification. Objectives Course objectives include the following: Create a Project Plan Track a Project Communicating Project Information General Project Management Concepts Customizing a Project Multi-project Management Project 2003 Foundations is a complete training solution that includes the following training titles: Project 2003 Beginner: Creating Projects Project 2003 Beginner: Entering Task and Relationships Project 2003 Intermediate: Managing Resources Project 2003 Intermediate: Monitoring Projects Audience Project 2003 Fundamentals is the ideal course for anyone whose job demands multiple responsibilities, either inside or outside of the technology industry. Any person whose job entails multiple tasks that can be organized through graphs and reports, and who has a need for communicating project information and status, can benefit from the material in this course. Prerequisites Project 2003 Foundations is designed for individuals who have no experience using a Projectbased application. However, you need to have a basic understanding of Windows and Web browser navigation. Page 3 of 34

4 Included Materials Interactive Self-Paced courses provide: Engaging course demos and real-world examples Access to a variety of training resources and certification information. Included Labs Creating Additional Calendars Printing Calendars Attaching Documents Changing Coding Schema Entering Recurring Tasks Creating Predecessors Removing Constraints Displaying Columns Entering Cost Inserting Objects into Notes Modify Workspace & Assign Resources Assigning Materials Displaying Delay Fields Adding Progress Lines Sending Messages Initiating Status Reports Routing Project Files Outline Creating Projects Project Overview Navigation Files and Printing Basic Setup Launch Resources New Projects Preparation Calendar Definition Project Maintenance Plan Optimization Management Entering Tasks and Relationships Task Management Entering Tasks Management Task Organization and Scheduling Outlining Features Milestones and Recurring Tasks Scheduling Tasks Establishing Links Page 4 of 34

5 Linking Tasks Modifying Links Task Delays and Overlaps Constraining Tasks Managing Resources Resource Evaluation Estimating Resources Specifying Resources Resource Management Managing Time Managing Costs Resource Relationships Assignment Triangle Task Types Resource Assignment Assigning Resources Contouring Assignments Monitoring Projects Preparing for Publication Identifying Over-Allocations Leveling Resources Evaluating Baselines Baseline Determination Interim Plans Tracking Progress Updating Tasks Communicating Information Workgroup Messages Status Reports Communication Features Page 5 of 34

6 Finance for Non-Financial Professionals WebLearning Course Fees: 1150 Duration: 2 Days Instructor-Led Do you have budgetary responsibilities for a department or project and don't understand how to analyze the various financial documents? Are the acronyms of ROI, CBA, IRR, NPV, and TCO unfamiliar and their formulas a mystery that you want to understand? This class will help you solve the financial mysteries and master your role in analyzing, establishing, and monitoring your department or project dollars. No matter how important a purchase or project might be to your team or department, when you are trying to convince the CFO, the bottom line is what matters. In this course, students will learn the basic practices of finance and accounting and how to effectively communicate with financial professionals. This course will give students the confidence to go into the CFO's office and convincingly convey financial benefits and the link to the company's strategic objectives. This course also helps students understand how executives select projects, analyze business performance through budgets, and interpret financial statements. What You'll Learn Basic finance and accounting language Understand and evaluate financial statements See your initiative through the eyes of the CFO Time value of money Effective budget management techniques Assess investment opportunities ROI vs. TCO - when to use each as justification Fixed versus variable costs Cost analysis, profit planning, and volume/price risks Communicate effectively with financial executives Who Needs to Attend Any professional responsible for a budget, including department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers Page 6 of 34

7 Six Sigma Six Sigma is an overall enterprise improvement methodology that uses data to monitor, control, and improve operational performance by eliminating and preventing defects in products and associated processes. Six Sigma emphasizes producing better, faster, and lower cost product and services than the competition and stresses breakthrough improvement, for improved bottom line results. In these courses, managers and employees new to Six Sigma as well as Black Belt candidates discover how Six Sigma strategies and tactics fit into a larger management system and how to apply simple and advanced tools and techniques to solve and prevent critical business process problems. Six Sigma courses, taught by WebLearning online faculty, are designed for those new to the field and practicing professionals, and include: Six Sigma Green Belt Six Sigma Black Belt Six Sigma - Green Belt Course Description WebLearning Fees: 1,780 Duration: 4 Days This 8-week program is designed for managers new to Six Sigma who want to discover how Six Sigma strategies and tactics fit into a larger management system and how to apply Six Sigma tools and methodologies to solve critical business process problems. Gain valuable skills you can use immediately to analyze unit or company performance and apply Six Sigma principles with confidence. Major Topic Areas Philosophy of Six Sigma Breakthrough Improvements Customer Satisfaction Focus Understanding Variation Histograms & Frequency Distributions Capability Studies Process Behaviour Studies Scatter Diagrams Multi-Vari Charts Check Sheets Tie It All Together The Six Sigma Formula for Success Planning Tools Goals Page 7 of 34

8 Those with little or no prior experience with Six Sigma will learn to understand, interpret, and use the core concepts of Six Sigma improvements to make better business decisions. WebLearning Network Six Sigma Green Belt Course Certificate is awarded. Six Sigma - Black Belt Course Description WebLearning Fees: 2,480 Duration: 5 Days This 16-week program is designed for experienced Six Sigma practitioners with a Green Belt Certification (or equivalent process improvement experience) who wish to achieve the pinnacle of Six Sigma training by developing critical skills for leadership in enterprise-wide deployment. Major Topic Areas Define customer requirements Voice of the customer (VOC) Transferring the VOC to the design of the product or service Project management Measure process inputs that affect customer satisfaction Tools to monitor the process (static and dynamic) Determine process capable of meeting customer requirements Analyze process parameters using statistical and non-statistical techniques Testing methodologies for decision making - when and when not to adjust Process behaviour tools Improve and innovate to reduce variation and increase customer satisfaction Design of experiments (various types and strategies) Lean thinking Design for Six Sigma Control and maintain improvements realized through successful projects Control charts (various types and innovative uses of) Page 8 of 34

9 Capability studies Transferring knowledge gained Projects Participants may choose to work on their own project or may choose to work through one or more of the case-study projects: Manufacturing project (to improve a product's yield) Healthcare (to reduce time it takes to receive treatment) Service (finance institution improves customer satisfaction) Education (improve high school test scores) Goals Experienced process improvement practitioners will gain a comprehensive overview of Six Sigma practices and develop critical skills required to lead results-driven process improvement projects. WebLearning Network Six Sigma Black Belt Course Certificate is awarded. Page 9 of 34

10 Master Certificate in IS/IT Project Management Students can earn a WebLearning Network Master Certificate in IS/IT Project Management by completing the Project Management for IS/IT Professionals course and two of the following courses: - Essentials of Project Management - Mastering Project Management - Advanced Strategic Project Management - Project Management Professional (PMP ) Prep - Finance & Accounting for the Non-Financial Manager Master Certificate in Applied Project Management Students can earn a WebLearning Network Master Certificate in Applied Project Management by completing any three courses below: - Essentials of Project Management - Mastering Project Management - Advanced Strategic Project Management - Project Management Professional (PMP) Prep - Finance & Accounting for the Non-Financial Manager Essentials of Project Management Course Description Essentials of Project Management Understanding Project Management Practices Issues in Project Risk Management Issues in Project Quality Management Project Communication The purpose of this certificate program is to offer an introduction that will prepare students for the practice of professional project management. The course work is based on blending theoretical constructs and practical ideas from the project arena and presents this information in a readily accessible online learning environment. Successful completion of this certificate program will enable participants to perform projectoriented roles, benefiting both them and their employer. Understanding Project Management Practices This course is an introduction to the modern techniques for planning, scheduling, Page 10 of 34

11 reporting, controlling and managing projects. Particular emphasis is given to the project planning process including the project life cycle, requirements and scope. The project life cycle will be analyzed as well as concepts in creating the Work Breakdown Structure, a key discipline in project management. Team roles and responsibilities, risk and contingency, budgeting, resource allocation and scheduling are also introduced. Topics include estimating, Gantt charts, and network diagrams, status reporting, project control, communications and leadership issues. The role and critical success factors for the novice, experienced and the "accidental" project manager along with the project management process areas will be developed. You will also look at the creation of realistic, meaningful project schedules and budgets that serve as a tool for success. Issues in Project Risk Management This class explores project risk from different points of view (team, client, etc.), Risk identification techniques are also introduced. Quantifying risk and risk allowance methods will be discussed. The Risk Management Plan and contingency planning are a key focus. Practical risk minimization techniques are provided. This course provides the project manager with the strategies and techniques for identifying risks, quantifying the impact, and creating plans to mitigate risk. Issues in Project Quality Management In today's project environment, project managers need to be more sensitive to customers' expectations and plan projects accordingly. This course will provide a focus on quality assurance, quality control, the quality management plan, and how project managers can successfully use the classical tools of quality management in the dynamic, ever-changing environment of a project. Project Communication The most current research indicates that the majority of a project manager's time is spent communicating in a variety of forms. In this workshop, issues like Organisational culture, politics and how these things can sometimes get in the way of getting things done on projects are stressed. Communication methods which work most effectively will be presented, particularly in a project team, both collocated and virtually structured. Techniques for effective meeting management skills, a key discipline for the project manager, from both the participation and the leadership perspective are also presented. The teaming skills presented in this course will help with team building and participation in the project team environment. Basic presentation and writing skills along with the development of a communication plan will serve as a conclusion to the course Page 11 of 34

12 Mastering Project Management Course Description Leadership and the Project Manager Project Performance Management Project Plan Development People-Based Project Management For the more experienced student, this program builds upon the fundamentals explored in the previous program. It focuses on strengthening skills previously developed and expands the working set of the project management professional. The courses in this program explore more advanced topics in leadership, project performance management, and the core competencies of project management. Leadership and the Project Manager How do the more successful project managers apply proven leadership techniques to project management? What really works and is practiced? How do personality differences affect leadership and teamwork? How does a successful project manager build and lead a project team? Project Performance Management Students will learn a hands-on approach to calculating, understanding, and using project management measurement techniques, concentrating on earned value management. Different techniques for framing earned value analysis, calculating, and using earned value will be presented. The use of earned value in project management will enable students to manage costs and, more importantly, results. Project Plan Development This course presents expanded techniques of planning, estimating, and scheduling projects using both manual and automated methods. A focus on effective project planning, scheduling and tracking will enable students to develop a project plan that becomes a dynamic, effective, real-world management tool, instead of an after-thefact documentation exercise. People-Based Project Management Experienced Project Managers consistently report that interpersonal skills (historically called "soft" skills) are becoming more and more important in managing projects and people effectively. This course will focus on a variety of critical interpersonal or human factor skills: Dealing with Difficult People (including team members, vendors, and customers), Conflict Resolution (moving from conflict to collaboration), and Handling Stress (your own and those of your project team members). Page 12 of 34

13 Advanced Strategic Project Management Practices Course Description Strategic Project Management Optimising Project Results The Dynamics of Project Management Best Practices in Project Management This program offers the experienced, practicing professional an opportunity to advance their skills and practice the skill-sets that define project management today. Drawing from the most current research and advancements in the discipline, students will learn cutting-edge topics that differentiate the most successful project managers, enabling them to advance in responsibility, recognition, and reward. Strategic Project Management As project management is becoming the way more and more work is done in organizations, project managers need to recognize the critical role projects play in the success of their organization. This course will give students an understanding of the role of strategic planning in project management and how to integrate project and strategic planning. Critical areas such as a strategic planning model, project initiation, and Organisational project maturity will be covered. Optimizing Project Results This course will present an in-depth exploration of advanced techniques of planning, estimating, and scheduling projects using automated methods and alternatives. The focus will be on effective project planning and tracking as practiced in a wide variety of organizations and industries, including critical chain project management, one of the most innovate approaches to project management in recent decades. The Dynamics of Project Management Explores the current state-of-the-art practices being used by organizations to optimize project management practices. Real-life examples of how the project office functions will be explored, along with the steps to developing a Project Office. This course will also address effective selection, management and evaluation of project managers within the organization. Best Practices in Project Management Current, cutting-edge practices that actually work and provide enhanced productivity and value. Exploration of how the leaders in the field practice the discipline of project management and the future directions project management may take, along with the methods to stay ahead of the curve and be successful continually Page 13 of 34

14 Project Management Professional (PMP ) Prep Certificate Course Description. Study Guide 1000 test questions 500 flash cards Quick reference place mat The purpose of this course is to prepare students for the certification exam that is offered by the Project Management Institute (PMI ). The formal education that is needed to prepare for the exam is provided in the following courses: Essentials of Project Management and Mastering Project Management. This course actually focuses on how to best prepare for and pass the exam. The duration of this course is 8 weeks. Features You will review lectures that will explain what you can expect on the exam. You will be provided with valuable study tips and tools that you can use as you prepare for the exam. There will also be discussions intended to review and highlight the information that you already have received from courses such as Fundamentals of Project Management and Mastering Project Management. There are 1000 questions based on the knowledge areas of the PMP exam. There are 500 questions in a slide show format for learners who value the flash card style of study. You will also receive a glossary of key project management terms as well as a laminated quick reference place mat. Study for the PMP Exam includes the following knowledge areas: The 5 Process Groups Initiation Planning Execution Control Closure Professional Responsibilities The 9 PMBOK Guide Edition Knowledge Areas Page 14 of 34

15 Integration Management Scope Management Time Management Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management Other related project management knowledge that is tested but not identified in the PMBOK Project Management for IS/IT Professionals Certificate Course Description Project Management for IS/IT Professionals Information Technology professionals are at the front lines, charged with bringing increasingly complex projects in on time and within budget. This program utilizes its unique trademarked S.C.O.R.E. model and draws from the most current methods and the most experienced experts to enable the student to advance in responsibility, recognition and rewards. Students who earn the WebLearning Certificate of Achievement in IS/IT Project Management will benefit by: Learning to maintain control of projects with proven techniques Delivering quality systems on time Successfully planning for the unexpected Budgeting more effectively Staying on top of schedules, workloads and people problems Mastering the do s and don ts practiced by successful managers The S.C.O.R.E. model includes: Page 15 of 34

16 Systems This module will give students an understanding of crucial systems used in the project management process. Students will understand the role of creating structure for each project phase, how to accurately schedule and track a project s progress, how to deal with potential problems in the project process and how to prepare status reports and hold effective meetings. Students will be able to: Learn the essential differences between popular rapid development life cycles Define the initiating process and explain its value to project managers and sponsors Appraise your organization s success factors around project initiation Develop monitoring controls processes for a project Understand and use typical project metrics Apply valuable tools for scheduling, planning and tracking Competencies This module explores techniques for gaining company project buy-in, tying requirements to the business case and estimating with greater accuracy. Students learn to clarify the mission, identify stakeholders and solve the right business problem while tracking project time and budgets. Students will be able to: Understand the importance of stakeholder management and the role of the project manager Understand the difference between defining the problem and finding the solution Describe the overall process of developing requirements Learn the value of linking the requirements with the business case Know how to avoid the major causes of poor estimates Organisation and Resources This module explores two of the most powerful influences on the fate of a project s success the organization of project work-flows and access to IS/IT project management resources. Learn about state-of-the-art practices being used by organizations to optimize project management. Explore real-life examples of how the Project Office functions, along with the steps to developing a Project Office. Students will be able to: Describe the matrix structure and why it accommodates IS/IT projects Define co-located, virtual and global teams Page 16 of 34

17 Clarify the responsibilities of the project manager Describe the need for a PMO on the Organisational level Describe project portfolio management and understand the process Establish and maintain a high performance team Essential Elements This module focuses on how to assess the scope of a project, the risks involved and techniques for ensuring quality on any project. Students explore how leaders in the field use proven project management processes to enhance productivity and value. Students will be able to: Lead the development of scope for a project Understand the components of scope management Describe the risk management process Understand the cultural implications of a risk management program Understand the techniques for ensuring quality on a project Understand the difference between quality control and quality assurance Apply appropriate communication techniques and disciplines to the various communication needs of their project, including meeting management and negotiating strategies SCORE+ A supplemental module that will enable students to establish an understanding of the project management process as defined by the Project Management Institute (PMI ). Students desiring to pursue PMP certification will gain a basic understanding of the knowledge areas as presented in A Guide to the Project Management Body of Knowledge. CompTIA Project+ Certification Boot Camp Course Length: 5 days Certifications: Project+ Course Fee: 2,495 With tight pressure to cut costs and yet implement technology quickly, IT project managers are under severe pressure to complete projects on time, on budget, and at the promised quality. Yet industry figures consistently show that 90 percent of major IT project initiatives fail to be completed both on time and on budget. This course delves into the unique challenges of managing IT projects, and offers a roadmap to success. Course Objective: You will define the IT specific challenges of project management, and methods to avoid common pitfalls. Page 17 of 34

18 Target Student: This course is designed for students who are new to project management in IT, or who are IT professionals starting to work as project managers in the field. Performance-Based Objectives Upon successful completion of this course, students will be able to: perform discovery and analysis to determine the true nature of the problem or opportunity, ascertain its relevance and feasibility, and identify associated risks. establish the high-level timetable and budget for the project. create the project planning documents, including Scope Statement, Project Charter, and Statement of Work. create the documents that lay the foundation for the project. conduct the management planning activities that result in the development of the project plan, used to control the execution process of the project. determine the ideal team composition, recruit, negotiate for, and assign team members. define a strategy for monitoring the project iteratively, calculate schedule and budget variances, manage the critical path, team, and vendor relationships, and monitor quality metrics. identify variances and outline corrective action, negotiate changes, and identify the proper course of action to avoid scope creep. execute the project transfer steps, including documentation, transfer process, sign-off, final project report, and a project team lessons-learned debriefing. Course Content Project Initiation - Discovery and Analysis Creating a Project Concept Definition Defining Business and Functional Requirements Define Technical Requirements Strategic and Operational Relevance Assessing Project Feasibility Perform Risk Assessment Project Initiation - Estimating Construct a Formal Estimate Create Time Estimates Create Cost Estimates Project Initiation - Framing the Project Managing Change Writing the Scope Statement Writing the Project Charter Writing a Statement of Work (SOW) Project Planning - Laying the Foundation Setting Expectations for the Planning Process Decomposing a Work Breakdown Structure (WBS) Page 18 of 34

19 Creating a Network Diagram Identify and Analyze the Critical Path Creating Project Schedules Creating Project Budgets Project Planning - Developing the Plan Develop Resource Management Plan Develop a Risk Management Plan Develop a Quality Management Plan Develop an Operational Transfer Plan Develop a Communication Plan Compile a Comprehensive Project Plan Project Planning - Building the Team Assemble the Project Team Building and Supporting the Team Developing the Team Project Execution - Monitoring and Managing Monitor the Project Iteratively Calculate Earned Value Execute Schedule Updates Execute Budget Updates Managing the Critical Path Managing the Project Team Managing Project Quality Managing Vendors Project Control - Managing Chaos Interpreting Control Techniques Mitigating Scope Creep Managing Variances Project Closure - Tying Up Loose Ends Managing Documentation Managing the Operational Transfer Plan Write Project Closure Report Obtain Final, Formal Sign-off Document Lessons Learned Managing Administrative Closure Page 19 of 34

20 Microsoft Project Server 2003 Planning, Deploying, and Managing an Enterprise Management Solution Course Duration: Five days Instructor-led Course Fee: 1895 Introduction The goal of this five-day, instructor-led course is to provide systems engineers with the knowledge and skills necessary to effectively plan, deploy, and manage a Microsoft Office Project Server 2003 solution. Audience Candidates for this course are IT professionals who operate in medium to very large computing environments that use the Microsoft Windows Server 2003 operating system. Typical environments in which they work have these characteristics: Supported users ranging from 200 to 5,000 or more Multiple physical locations Typical products and technologies include Windows Server 2003, Internet Information Services (IIS), Microsoft Windows SharePoint Services, Microsoft SQL Server, Project Server 2003, Microsoft Project Professional 2003, SQL Analysis Services, Office Web components and messaging and collaboration platforms, and network security products and technologies. After completing this course, students will be able to: Describe an Enterprise Project Management solution. Plan a Project Server infrastructure. Install and configure Project system servers. Implement Project Server Plan the Project Server deployment. Plan client software distribution. Deploy client software. Plan Project Server 2003 operations. Configure and manage resource and project data. Configure and manage views and security. Administer Project Server Migrate project data. Plan the testing of a Project Server 2003 deployment. Troubleshoot Project Server Page 20 of 34

21 Prerequisites Before attending this course, students must have: Completed Course 2279: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. A working knowledge of basic project management concepts. Microsoft Certified Professional Exams This course will help the student prepare for the following Microsoft Certified Professional exam: Exam : Planning, Deploying, and Managing an Enterprise Management Solution Course Materials The student kit includes a comprehensive workbook and other necessary materials for this class. Course Outline Module 1: Overview of an EPM Solution During the deployment of a Project Server 2003 infrastructure, a systems engineer must know the terminology used in project management and in Project Server In this module, the students are introduced to these terms and how they are used. In addition, the students must analyze functional specifications as they are written by the business analyst and project manager. This module discusses the components of the functional specifications, and the relationships of other job roles in a Project Server 2003 solution. Lessons Introduction to Project Server 2003 Practice: Identifying Project Terms Deploying Project Server 2003 Practice: Identifying Processes and Components Lab A: Overview of Project Server 2003 Deployment Case Study After completing this module, students will be able to: Describe Project Server 2003 at a high level. Describe how to deploy Project Server Page 21 of 34

22 Module 2: Planning the Project Server 2003 Infrastructure This module covers the tasks, tools, and knowledge needed to plan the Project Server infrastructure. The module explains what the components are within the infrastructure and how to plan for optimum usage. Lessons Introduction to the Logical Architecture of Project Server 2003 Practice: Identifying Project Server 2003 Components Analyzing Current Infrastructure Planning for High Availability and Scalability Practice: Creating a High Availability and Scalability Plan Planning the Physical Architecture for Project Server 2003 Practice: Creating a Physical Architecture Plan Planning Security for System Servers Practice: Creating a Security Plan for System Servers After completing this module, students will be able to: Describe the logical architecture of Project Server Describe how to analyze current infrastructure. Describe how to plan the physical architecture of Project Server Describe how to plan security for system servers. Module 3: Installing and Configuring Project System Servers This module covers the tasks, tools, and knowledge needed for installing and configuring Project system servers. Lessons Creating Service Accounts Practice: Creating and Configuring Project System Service Accounts Installing and Configuring IIS 6.0 Servers Practice: Configuring IIS 6.0 Server Configuring SQL Server for Project Server 2003 Installation Practice: Configuring SQL Server for Project Server 2003 Installation Configuring Windows SharePoint Services Practice: Installing and Configuring Windows SharePoint Services After completing this module, students will be able to: Create user accounts used for Project Server 2003 installation. Install and configure IIS 6.0 servers. Configure SQL Server 2000 for Project Server 2003 installation. Install and configure Windows SharePoint Services. Page 22 of 34

23 Module 4: Implementing Project Server This module covers the tasks, tools, and knowledge needed to complete the installation and configuration of Project Server 2003, and to confirm that the connectivity to the Project system servers is complete. Lessons Installing Project Server 2003 Practice: Installing and Configuring Project Server 2003 Migrating Analysis Services Repository Practice: Migrating the Analysis Services Repository After completing this module, students will be able to: Install Project Server Describe Microsoft SQL Server Analysis Services data migration. Module 5: Planning the Deployment of Project Server 2003 Clients This module covers the tasks, tools, and knowledge needed to plan deployment of Project Server. Students will learn how to plan for client software distribution. Lessons Selecting Client Software Practice: Creating a Client Software Plan Planning Client Software Deployment Practice: Creating a Client Software Deployment Plan After completing this module, students will be able to: Select the client software. Plan the deployment of client software. Module 6: Deploying Project 2003 Clients This module describes how to determine the configuration and connectivity of client software used to access Project Server. The module will cover the two available client-end options: Project Professional and Microsoft Internet Explorer. Lessons Deploying Project Professional 2003 Creating a Custom Installation of Project Professional 2003 Connecting Project Professional 2003 to Project Server 2003 Practice: Connecting Project Professional 2003 to Project Server 2003 Configuring Project Web Access Client Computers Practice: Configuring Project Web Access Client Computers Page 23 of 34

24 Configuring Microsoft Outlook Integration for Project Server 2003 Clients Practice: Configuring Outlook Integration for Project Server 2003 Clients After completing this module, students will be able to: Configure Project Professional client computers. Configure Project Web Access client computers. Configure Microsoft Outlook Integration for Project Server 2003 clients. Module 7: Planning Project Server 2003 Operations This module covers the tools, tasks, and knowledge required to plan a Project Server 2003 operation, including planning the security structure, using Active Directory to integrate Project Server 2003 resource pools and security groups, and importing or migrating existing project data. Lessons Planning the Project Server 2003 Security Structure Practice: Creating a Project Server 2003 Security Structure Plan Planning to Integrate Project Server 2003 with Active Directory Practice: Creating an Active Directory Integration Plan Planning to Import Existing Data Practice: Creating a Plan to Import Data Planning Project Data Migration Practice: Creating a Project Data Assessment Plan Planning Disaster Recovery Practice: Creating a Disaster Recovery Plan After completing this module, students will be able to: Plan the Project Server 2003 security structure. Plan to integrate Project Server 2003 with Active Directory. Plan to import existing data. Plan for project data migration. Plan for disaster recovery. Module 8: Configuring and Managing Resource and Project Data This module describes how to determine the configuration and connectivity of client software used to access Project Server. Lessons presented in this module will cover the two client-end options that are available: Project Professional and Internet Explorer. Lessons Configuring Enterprise Custom Fields Practice: Configuring Enterprise Custom Fields Configuring Enterprise Outline Codes Practice: Configuring Enterprise Outline Codes Creating Enterprise Calendars Page 24 of 34

25 Practice: Creating Enterprise Calendars Importing Projects and Resource Data into the Enterprise Practice: Importing Projects and Resources into the Enterprise Creating Generic Resources Practice: Creating Generic Resources Associating Resources with the Enterprise Custom Fields and Outline Codes Practice: Associating Resources with the Enterprise Custom Fields and Outline Codes Editing Resource Calendars Practice: Creating Resource Calendars After completing this module, students will be able to: Configure enterprise custom fields. Configure enterprise outline codes. Configure enterprise calendars. Import project and resource data into the enterprise. Create generic resources. Associate resources with enterprise custom fields and outline codes. Edit resource calendars. Module 9: Configuring and Managing Views and Security Microsoft Project Server 2003 provides an administrator with a number of tools to manage and configure views and security. The lessons in this module describe the options available when configuring enterprise features, creating views, configuring security, and configuring account synchronization. Lessons Configuring Enterprise Features Practice: Configuring Enterprise Features Creating and Configuring OLAP Cubes Practice: Creating and Configuring OLAP Cubes Creating Portfolio Analyzer Views Practice: Creating Portfolio Analyzer Views Creating Project, Resource, and Assignment Views Practice: Creating Project, Project Centre, and Resource Views Configuring Project Server Security Practice: Configuring Project Server Security Configuring Account Synchronization Practice: Configuring Account Synchronisation After completing this module, students will be able to: Describe an overview of enterprise features. Create and configure the OLAP cube. Create Portfolio Analyzer views. Create Project, Resource, and Assignment views. Page 25 of 34

26 Configure Project Server 2003 security. Configure account synchronisation. Module 10: Administering an EPM Solution In this module, you will learn about the settings and how to manage them. You will also learn how to manage Windows SharePoint Services in a Project Server 2003 environment. Lessons Managing Windows SharePoint Services Practice: Managing Windows SharePoint Services Configuring Project Server Features Practice: Configuring Project Server Features Configuring Tracking Settings Practice: Configuring Tracking Settings Practices and Lab Lab: Administering an Enterprise Project Management Solution After completing this module, students will be able to: Manage Project Server 2003 features. Configure tracking settings. Manage Windows SharePoint Services. Module 11: Migrating Project Data This module describes the tasks and procedures that you use to migrate data to Microsoft Project Server Lessons Migrating Project Data from Previous Versions of Project Practice: Migrating Project Data from Previous Versions of Project Migrating SharePoint Team Services Data After completing this module, students will be able to: Migrate project data from previous versions of Project. Migrate SharePoint Team Services data. Module 12: Planning for Testing Before deploying Project Server 2003 to the enterprise, you must test it. You will test at these levels: pilot, departmental and enterprise. In this module, you will learn how to plan measurements of system speed and delivery based on the roles of the users and how to plan testing the Enterprise Project Management systems. Page 26 of 34

27 Lessons Monitoring Role-Based Performance Practice: Creating a Role-Based Response Metrics Worksheet Creating a Test Plan for Project Server 2003 Practice: Creating a Test Plan for Project Server 2003 Practices and Lab Lab: Planning Testing After completing this module, students will be able to: Describe role-based response metrics. Describe how to prepare a test plan. Module 13: Troubleshooting Project Server 2003 This module describes how to troubleshoot Project Server Lessons Project Server Data Flow Paths Project Server 2003 Troubleshooting Tools Troubleshooting Project Server Lab: Troubleshooting Project Server 2003 Troubleshooting: Logging on to Project Web Access Troubleshooting: Logging on to Project Professional 2003 Troubleshooting: Opening a Project in Project Web Access Troubleshooting: Opening a Portfolio Analyzer View in Project Web Access Troubleshooting: Opening a Project in Project Professional 2003 Troubleshooting: Publishing a Project in Project Professional 2003 After completing this module, students will be able to: Describe the Project Server data flow paths. Describe the Project Server troubleshooting tools. Troubleshooting Project Professional 2003 Page 27 of 34

28 Enterprise Program Management WebLearning Course Fee: 1350 Duration: 3 Days Instructor-Led If you are responsible for more than one project at a time and are constantly juggling your time, resources, competing priorities and schedules, and you are being asked to do more work with less time, money and resources, then this class is for you! In this four-day course, you will master skills to help you effectively manage multiple projects within a larger program. Gain hands-on expertise through this exercise-based course. Work with real-world program examples, use templates and techniques that can immediately be implemented on the job, and find out how managing multiple projects presents new challenges, risks, and pitfalls for the project manager. Learn how to manage large, high-stakes programs through the application of advanced tools and techniques and best practices of program management. Understand how best to establish and manage stakeholder expectations and execute a clear and effective communication plan with robust reporting. Through this course, you will immediately be prepared to manage your program and deliver on time, within budget, and to specification - with quality results. What You'll Learn Learn the key differences between projects, managing multiple projects, and managing a program Understand how resource, portfolio, program, and project management relate Manage multiple stakeholders with competing demands Identify unique risks of managing multiple projects and programs Learn advanced methodologies to effectively manage multiple project and program demands Manage resources, schedules, and budgets across a number of projects Use reporting and monitoring techniques to control multiple projects or a program Who Needs to Attend Program managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, and product managers. Page 28 of 34

29 Managing Project Schedules and Budgets WebLearning Course Fee: 890 Duration: 2 Days Instructor-Led Every successful project must have a well-defined, manageable schedule and budget. This course focuses on establishing and managing a realistic schedule and detailed budget. Handson activities allow students to identify tasks, develop a detailed work breakdown schedule, learn about the various diagramming techniques, identify task relationships, determine the critical path, use various estimating techniques to identify effort, and assign resources and analyse resource utilisation. One the project schedule is complete; students create a budget that includes all direct and indirect costs associated with the project. Learn the importance of baselining project schedules and budgets to make reporting and tracking progress easier. Understand how to use earned value analysis and other reporting techniques to ensure that your project progress is clearly identified and communicated to stakeholders. Create schedule and cost management plans and control changes through an integrated change management process. Use tools that allow you to master skills to create effective schedules and budgets and improve your ability to deliver the project on time and within budget. What You'll Learn Develop a work breakdown structure Create a network diagram Understand dependencies and relationships between tasks Identify the critical path Create accurate estimates through a variety of techniques Finalize your project schedule Identify different types of cost and expenditures Develop a budget Baseline your schedule and budget Control your schedule Control your budget Report your progress through earned value analysis Page 29 of 34

30 Who Needs to Attend Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers Page 30 of 34

31 Project Management Professional Certification (PMP) WebLearning Fees: 1,195 Duration:3 Days Description This course provides Project Managers with the knowledge and skills needed to attain the coveted Project Management Professional (PMP) certification. Students will study the five process groups and the professional responsibility domain, across all knowledge areas of the PMBOK Guide 2000, and prepare to sit for PMP Exam. The five process groups studied in this course include: Initiating Processes Planning Processes Executing Processes Controlling Processes Closing Processe The nine project management knowledge areas studied in this course include: Integration Management Scope Management Time Management Cost Management Quality Management Human Resource Management Communications Management Risk Management Procurement Management This course qualifies for 30 PDUs for certified PMPs, or 30 Contact Hours for candidates pursuing their certification. Objectives After completing this course, students will be able to: Comprehend the professional responsibility domain, process groups and knowledge areas of the PMBOK Guide 2000 Understand the makeup and format of the PMP Exam Reduce study time by focusing on the relevant exam topics Gain an understanding for the level of competency required for the exam Page 31 of 34

32 Audience Our Project Management Professional (PMP) Certification course is intended for experienced Project Managers that are seeking educational hours for PMP certification. It is designed to prepare individuals to sit for the PMP exam. Project Managers who have had no formal training on the concepts of the PMBOK Guide 2000 will enhance their skills in this in-depth course. Prerequisites There are no prerequisites to this course, however, Project 2000 Foundations is a recommended related course within this field of study. Included Materials: Live Virtual Classroom courses provide: Engaging course demos and real-world examples Classroom Support Materials - An online version of the classroom student guide that can be searched and printed and the ability to record and review class notes. Outline Project Management Professional Certification (PMP) Chapter 1: Introduction What is PMP Certification? Course Objectives 1-03 The Guide to the PMBOK Chapter 2: The Project Management Context 2-11 Project Process Phases Chapter 3: Project Management Processes 3-29 Project Management Processes Chapter 4: Project Integration Management 4-01 Overview 4-41 Project Plan Development Chapter 5: Project Scope Management 5-01 Overview 5-55 Scope Planning 5-61 Scope Verification Chapter 6: Project Time Management 6-65 Project Time Management 6-65 Network Diagram - Activity on Arrow 6-76 Resource Leveling Chapter 7: Project Cost Management 7-83 Project Cost Management 7-91 Cost Control - Earned Value Chapter 8: Project Quality Management 8-01 Project Quality Management - Overview Quality Control Chapter 9: Project Human Resource Management 9-02 Project Human Resource Management Motivation Theories - Maslow Chapter 10: Project Communications Management Project Communications Management Page 32 of 34