Social Psychology of Organizations ECTS 5

Transcription

1 Course Communication and Public Relations Academic year Subject Type of course Social Psychology of Organizations ECTS 5 Compulsory Year 2nd Semester 2nd Student Workload: Professor(s) Isabel Portugal Total 135 Contact 67,5 Area/Group Coordinator or Head of Department (delete as appropriate) Name of the Area Coordinator : Filomena Velho Planned SD 1. LEARNING OBJECTIVES At the end of this Course students should: -Understand the contribution of psychological and sociological perspectives in the analysis of Work and Organisations. -Identify the main concepts, methodologies, models and theories about activity and behaviour of individuals and groups while organizational actors. -Have ability of analysis and intervention in the Social Psychology of Organizations. 2. PROGRAMME 1. FUNDAMENTALS OF SOCIAL PSYCHOLOGY OF ORGANIZATIONS 1.1. Relationship between theoretical and methodological references, trends and perspectives Emergency and development of Social Psychology of Organizations. P á g i n a 1

2 2. COMPREHENSIVE APPROACH to ORGANIZATION 2.1. Characterization and basic processes of Organizations. 3. ORGANIZATION PERSPECTIVES AND THEORETICAL MODELS OF REFERENCE 3.1 Classical approach 3.1.1, Taylor and «taylorized work» Scientific Organization of Labour Critical evaluation of scientific organization The HUMANISTIC APPROACH The Human Relations School Elton Mayo and the experience of Hawthorne Implications of the theory of Human Relations Critical assessment of Human Relations Theory The SYSTEMIC APPROACH General Systems Theory (V. Bertalanffy) The Organization as an open system Critical evaluation of Systems Theory Organizational Development theory. P á g i n a 2

3 The changes and the Organization Organization and organizational culture Critical assessment of organizational development. 4. ANALYSIS and PSYCHOLOGICAL INTERVENTION LEVELS in ORGANIZATIONS 4.1. Individual behavior-psychological Processes Personality, lack and learning Individual Aptitudes and motivation Motivation and satisfaction 4.2. Interpersonal and group Behavior-Socio-Organisational Processes Groups and teams- Delimitation of concepts The Conflict Conflicts, conflict management and negotiation Conceptual and methodological aspects of the study of negotiation and conflict management The negotiating process: perspectives and distributive and integrative geometries Leadership and decision making Functions of leadership Leadership, development and group effectiveness Decision-making process 4.3. Organizational Behavior- (Inter)Organizational Processes P á g i n a 3

4 Climate, culture and organizational learning Models and approaches to change in organizations. 3. COHERENCE BETWEEN PROGRAMME AND OBJECTIVES It is intended to inform students about the most pressing themes of human communication and the operation of the organizations knowing that a professional of Communication and Public Relations will have like target the communicative process in organizational context. To develop of personal and professional skills it is important to clarify the students and make them aware to all aspects related to the organizations in a global and dynamic perspective. Stimulate the ability to make a social psychological intervention for the prevention and resolution of structural problems and the maintaining the functional organization. With this strategy the future PR technical start to refine his professional profile by analyzing bibliography of specialty and the making analysis of specific cases 4. MAIN BIBLIOGRAPHY CHAMBEL, M. J. e CURRAL, L. (1995). Psicossociologia das organizações. Lisboa: Texto Editora. CUNHA, M.P. e RODRIGUES, S. B. (2002) (orgs). Manual de estudos organizacionais. Temas de psicologia, psicossociologia e sociologia das organizações. Lisboa: RHEditora. EVARISTO, F. (1991). Sociopsicologia das empresas e organizações. Porto: Porto Editora. FERREIRA, J.; NEVES, J. ; ABREU, P. e CAETANO, A. (2006). Psicossociologia das organizações. Lisboa: McGraw-Hill de Portugal. FREIRE, J. (1993). Sociologia do trabalho: uma introdução. Porto: Afrontamento. VALA, J. MONTEIRO, M. B. e LIMA, L. (1994). Psicologia social das organizações estudos em empresas portuguesas. Oeiras: Celta Editor P á g i n a 4

5 5. TEACHING METHODOLOGIES (INCLUDING EVALUATION) The course was structured in a learning management system for topics of study, designed according to a pedagogical active model, student-centered, on accessibility and on social construction of knowledge. The expository methodology looks for the appropriate transmission of contents but at the same time stimulate the students to participate in class through comments and critical analysis. All contents will be presented and discussed in a true group dynamics in order to be a theoretical-practical environment, similar to the one that students will encounter in their working lives. The evaluation shall be made according to a dynamic and continuous process, with formative dimension and in accordance with the regulations of the School. Sets, operationally, through the following elements: -Oral and written Presentation of a work of literature review (5); -Test with consultation of documents (5) -Written test of knowledge assessment (10 values). 6. COHERENCE BETWEEN TEACHING METHODOLOGIES AND OBJECTIVES The achievements of learning objectives will be operationalized by teaching scientific contents consolidate through consultation, interpretation, analysis and discussion of specific bibliography. The emphasis on group dynamics are consistent with the objectives of the curricular unit aimed at sharing and developing skills of observation and identification in a scientifically way. 7. ATTENDANCE PROCEDURE According to the Regulation of ESECD, students must have at least 2/3 of attendance in class in order to access the Continuous Assessment. In cases of workers students and students with overlapping classes properly justified, it will not be considered these proportions. P á g i n a 5

6 8. CONTACTS AND OPENING HOURS Professor Isabel Portugal: Cabinet. 1.6 VOIP: Office hours: ATTENDANCE 2ª feira: 11,30h-14h 3ª feira: 16h-17h 4ª feira: 12,30h-14,30h Date: Name of the Area Coordinator Filomena Velho Professors name Isabel Portugal P á g i n a 6