Synchronous Blended Learning Best Practices

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1 Synchronous Blended Learning Best Practices Andrew Shields, Manager of Technology-based Learning, May 18 19, 2006 Produced by 202

2 Synchronous Blended Learning Best Practices Presented By Andrew Shields Manager, Technology Based Learning, D.C. Page 1

3 Poll Have you developed/delivered a synchronous session? Poll Have you developed/delivered a synchronous session that you feel fully engaged your participants? Page 2

4 Today s Objectives How to make Synchronous Blended Learning (S Blended) your new catch phrase How to develop and deliver a synchronous event that engages your participants and meets the requirements for awarding CPE/CPU credits to participants How to use your inherent synchronous software tools to track participation What Are You Saying? How do you pronounce S Blended? A. Sounds like splendid B. Like Sbarro pizza C. ss blen did D. I prefer Bl ynchronous Page 3

5 Typical Sessions 100 or more participants Diverse office locations High-speed network access With some exceptions Compliance-driven learning environment Why Blend what I do I understand. (Confucius) Knowing is not enough, we must apply. Willing is not enough, we must do. (Goethe) People multitask on synchronous sessions. (me) Page 4

6 Best Approach Create it Blend it Track it CPE Guidelines is approved by NASBA to deliver internal, CPE worthy training In order to receive CPE credit Attend the entire session Participate in all exercises and activities Participation is tracked Failure to actively participate will result in denial of CPE credits. Page 5

7 Best Approach Create it Make the session 50 lecture/50 participation At least one self-paced activity for each skill based objective Best Approach Blend it Interactivities Breakout groups Online quizzes Page 6

8 What s an Interactivity? Participant must perform an action to participate May contain graphical and/or multimedia elements Can be fun as well as challenging Pre- or Post- Session Interactivities Practice key concepts Reusable Participants can reference after session Page 7

9 Knowledge Checks Reinforces key content Pace change from evaluations Simulations Application Intranet functionality Software skills Tools Captivate Page 8

10 Effective Breakout Activities Technical as well as content facilitators Specific, defined tasks Pre-work whenever possible Back-up Examples Demo simulation Screen shots or App Share Drag and drop Lab exercise Graphic that you can use drawing tools to match items Simulation exercise Page 9

11 Things to Consider Time factor The more people you have the more time a session takes The more interactivity you have the more lead time you need Complexity of development Methodology of creating, presenting and data gathering Staffing You need a bigger staff to run the show What if. Page 10

12 Poll How many of you are required to prove participation? Best Approach Track it Tracking Requirements NASBA affects our business Interactivity must be trackable Page 11

13 Defining Participation Participant shows up for the session Participant attends entire session and completes an exam Participant responds to 80% of tracked activities throughout the session Tools to Prove It Attendance Reports Online quizzes Follow-up exams/surveys Interactivities Page 12

14 Attendance reports Attendance reports Proves they were there Is that enough? If not, why not? Please raise your hand to ask a question or make a comment, or post your response in chat Page 13

15 Online Quizzes Meet regulatory requirements Allow for feedback Participation is reportable Tie back to learning Online Quizzes: Feedback Page 14

16 Online Quizzes: Debrief Slide Online Quizzes: The Reports Responses to quizzes are captured by the system Participation reports can be run This report + attendance report = CPE compliant participation Page 15

17 Online Quiz Report Making Recordings Compliant Use system or 3rd party testing software to evaluate concepts learned Follow-up survey launched after the session Responses tracked Post-requisite requirement Page 16

18 Where I Want To Go Next Using interactivities as trackable exercises Simulations as trackable exercises Future Knowledge Checks Dreamweaver/Coursebuilder and Flash Learning Interactions Drag and drop, matching, hot spot AICC/SCORM components built-in* Application to learning Comprehension, recall, review Page 17

19 How to Track Them AICC/SCORM code sends "complete" data back to LMS Start with templates that have the communication capabilities pre-built What you need LMS or synchronous system that supports SCORM or AICC tracking Programming skills, or a programmer on hand Lots of time to test Page 18

20 Questions & Answers What questions do you have about any of the material covered today? Please raise your hand to ask a question or post a comment in chat Presenter s contact details Andrew Shields Manager, Technology Based Learning ashields@kpmg.com Page 19

21 Thank you for your participation! Page 20

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