Action Learning Facilitator Accreditation

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1 OPTIMUM NFP Action Learning Facilitator Accreditation Action Learning uestions Does your organisation want to... ALFA is for you if you are... ALFA programme structure... 2 day knowledge & skills development workshop Into Action... Accreditation after 90 days

2 Action Learning uestions AL al-int.com

3 Participant & Client Endorsements We need to move beyond trying to teach our people. We need to give them a chance to learn. We recognise everyone has potential and brings something different to the table - knowledge and experience is valued with models and the academic piece coming after. The Action Learning Facilitator Accreditation programme enables us to develop the capability to learn and tackle real life business challenges and to move from just discussion to action and learning. It has given me the opportunity to think differently about how I learn whilst at the same time tackling real business issues. It is different from the taught, case study approach where qualifications are delivered by experts. It turns the old model of learning on its head. I think businesses today cannot try to deal with issues as they have done in the past - business challenges today require people to be much more agile, flexible, fluid and dynamic. Having the expert consultant come in and tell you what you should be doing doesn t really work - you need the buy-in of the organisation and the people. I definitely was out of my comfort zone many times on the ALFA programme. However if you trust in the process and are open to learning it is very rewarding. There is no one right answer to business challenges, they are all different and Action Learning Facilitators enable groups of people to learn and find the answers that are right for them in a collaborative way. I have realised action learning facilitators need the ability to listen, to be inclusive and committed to making a difference without being judgmental. "The Action Learning Questions approach used in the ALFA programme is first class. This sets it apart from other Action Learning facilitators programmes. It led me to re-evaluate my role as a facilitator in a way I wouldn't have done otherwise, and as a result, I have made changes and improvements to my facilitation approach which have resulted in significant benefits for me and my clients. In addition to the learning from the Action Learning Facilitator Questions researched on the programme, there has also been considerable "spin off" learning from the insights gained which have been fascinating and motivational. There has been a significant return on investment from my point of view" As a business we introduced an action research and action learning approach to help us become an organisation that turns learning into knowledge, skills and abilities to solve our work challenges, deliver business benefit and achieve our strategy. The Action Learning Question approach enables us to work in an empowering and collaborative way, working cross functionally and maximising the wealth of experience and knowledge in our organisation. The Action Learning Facilitator Accreditation programme has enabled us to build a team of skilled facilitators acting as advocates and enablers of this action learning approach - the senior team are role-modeling the change we want to see. I believe that in today s environment an action learning approach has a key role to play in engaging the workforce and creating ownership for learning. The key challenge for me in terms of facilitating style is about finding the balance between directing and facilitating in a supportive way. It calls for the ability to question, listen, challenge and reflect. It demands patience and a sense of timing - judging how and when to move the action learning set on and when to step back and look at the group as a whole.

4 "Westbury Homes really valued the "projects" (ALQs) people were working on, and for me the experience was hugely developmental, and beneficial, as the Action Learning provided real and timely business benefits. One example, was a Build Director, who after implementing learning around influencing others, was able to save the organisation in the region of 1m. As a learning and development expert, I am proud of having implemented a learning programme that has contributed to an organisation which has realised so many tangible bottom line benefits." "My context was to find an innovative means to improve operational effectiveness and efficiency, this formed the basis for my ALQs. I found the experience beneficial - on a personal level I worked with senior managers from across the organisation which helped me to broaden my knowledge; I also learned a new way to solve problems, which I still use today. In particular, instead of learning theory and then trying to apply it, I start from the problem, seek out methods to understand the problem better, and then seek others perspectives and knowledge. Action Learning Questions help to transform a person in many ways, in particular helping us to better understand things from others' perspectives, to ask better questions which of course helps to ensure far better answers. Overall, Action learning synergises work improvement and leadership development."

5 Facilitators

6 Action Learning Facilitator Accreditation Fees GBP - 1,500 per person AUD - $2,600 per person Contact us: OPTIMUM NFP al-int.com

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