Management, People and Organisations

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1 DRAFT College of Business and Economics Research School of Management Management, People and Organisations MGMT-1003 Semester Units In Person Delivery Modified 28/07/2018 Contact Information Convenor: Ms Ayeesha Abbasi ayeesha.abbasi@anu.edu.au Consultation by appointment only Office Hours By appointment - please to arrange a mutually convenient time Research School of Management: STUDENT OFFICE enquiries.rsm@anu.edu.au Office: Room 1088, Level 1, LF Crisp Building 26 Website: ( Phone: College of Business and Economics: STUDENT OFFICE info.cbe@anu.edu.au Office: Level 2, Building 26C Website: ( Phone: Within Australia International Description This course aims to provide an overview of the theories and practices of management in organisational contexts. Specific issues covered include the history of management thought, management roles, management functions, planning and strategy, organisation structure and design, control, quality and process management in organisations. Learning Outcomes Upon successful completion of the requirements for this course, students will be able to: 1. Demonstrate an understanding of various management models and frameworks, their foundations, strengths and weaknesses; 2. Understand the principles and practices of management and specifically the nature of managerial functions, roles and skills; 3. Recognise the dynamic, complex and interdependent nature of managerial work; and 1 of 10

2 4. Apply theoretical models and concepts to current management practices, problems and issues. Schedule Research-Led Teaching This course draws on and teaches models and frameworks based on empirical research in management theory and organisational behaviour and as such, takes an evidence-based approach to management. The assessment in the course requires students to engage in analytic and critical thinking and the application of the models and frameworks to observational data. Further, students will be provided with the opportunity to develop research literacy through the use of examples and discussion of research design and methodology relevant to the discipline. The course convenor has both research and practical experience in several topics covered in the course and will incorporate discussion of this experience into the lectures. The tutorial activities will also be guided by research findings in the discipline. There will also be guest presentations by practitioners and academics in lectures. Staff Feedback This is a discussion-led course and students will receive feedback as part of the classroom dialogue. In addition, feedback will be provided on assessment as follows: 1. General feedback on tasks will be provided in tutorials and lectures. 2. Aggregated feedback on assessment tasks will be provided in tabular and graphical formats. 3. Extensive formative feedback will be provided on the report and essay assignments. Details of feedback specific to each aspect of assessment can be found on Wattle. When Topic Notes Week 1 Introduction to Management and the Nature of Managerial Work Notes: i. Sensemaking and the Future of Management Thought ii. Management Skills and Competencies Week 2 History, Roles and Functions of Management Notes: i. Evolution of Management Thought ii. The nature of Managerial Work iii. The Functions of Management Tengblad, S. (2006). Is there a new 'managerial work'? A comparison with Henry Mintzberg's classic study 30 years later. Journal of Management Studies, 43(7), Week 3 Managing Information (The Practice of Evidence-Based Management) Notes: i. The Practice of Evidence-Based Management Barends, E., Rousseau, D., and Briner, R. (2014). Evidence-Based Management: The Basic Principles. Center for Evidence-Based Management. Amsterdam, The Netherlands. 2 of 10

3 When Topic Notes Week 4 Managerial Decision Making Notes: i. Metacognitive Skills ii. Critical Thinking Skills Haynie, J. M., Shepherd, D., Mosakowski, E., and Earley, P. C. (2010). A situated metacognitive model of the entrepreneurial mindset. Journal of Business Venturing, 25, Week 5 Managing Organisational Strategy Notes: i. Organisational Strategy Week 6 Managing Organisational Culture Porter, M. E. (2008). The five competitive forces that shape strategy. Harvard Business Review, 86(1), Notes: i. Organisational Culture TEACHING BREAK Week 7 Managing Organisational Change Notes: i. Organisational Change Barends, E., Janssen, B., ten Have, W., and ten Have, S., (2014). Effects of Change Interventions: What Kind of Evidence Do We Really Have? The Journal of Applied Behavioral Science, 50(1), Week 8 Managing People: Leadership Notes: i. Leadership and Being a Leader Goleman, D. (1998). What makes a Leader? Harvard Business Review. Week 9 Managing People: Interpersonal Skills (Communication) Notes: i. Management Skills and Competencies ii. The Importance of Self-Awareness for Managers Boyatzis, R., Smith, M., and Blaize, N.. (2006). Developing sustainable leaders through coaching and compassion. Academy of Management Learning and Education,5(1), of 10

4 When Topic Notes Week 10 Managing People - Performance Management (Motivation) Notes: i. Human Relations and the Relational Approach to Management ii. Understanding Motivation at Work iii. Performance Management Ryan, R. and Deci, E. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25, Week 11 The Future of Management Notes: i. Managing Innovation and Disruption Week 12 Ethics and Social Responsibility Notes: i. Ethical Leadership for Managers ii. Organisational Responsibility: Society & the Environment Materials There is NO textbook prescribed for MGMT1003 however it is advisable to refer to an introductory management text to clarify terms, theories and extend your learning. Example reference texts (available in Chifley library): Jones, Gareth R, George, Jennifer M, Barrett, Mary and Honig, Beverley, (2016). Contemporary Management, Fourth Edition, McGraw-Hill Education, North Ryde. Williams, C. & McWilliams, A. (2014). MGMT2: Asia-Pacific edition (2 ed.). Australia: Cengage Learning. Kiniki, A., Scott-LAdd, B., Perry, M., and Williams, B. (2015). Management: a practical solution. McGraw-Hill Education, North Ryde. Assessment Overview Summary nd Type Weight Learning Outcome Notes Formative Assessment tasks 40% Total LOs 1, 2, 3 & 4 Individual Assessment Students are required to undertake eight (8) of the ten (10) formative tasks offered in weeks 2-11 of the course. Satisfactory completion of at least 8 of the tasks offered will allow students to accumulate a total of 40% towards their final grade. If students do not satisfactorily complete at least 8 of the 10 tasks, they will be awarded a zero. Please see Formative Assessment brief (on Wattle) for more information. Return of Assessment date: Ongoing 4 of 10

5 Type Weight Learning Outcome Notes Experiential assignment 15% LOs 1 & 2 Individual Assessment Due week 5: Friday at 4:00pm via Turnitin on Wattle Return of Assessment date: Within 2 weeks of submission (approx) Assignment details and marking criteria are explained in the assignment brief which can be found on Wattle. Essay 20% LOs 2 & 4 Individual Assessment Due week 8: Friday at 4:00pm via Turnitin on Wattle Return of Assessment date: Within 2 weeks of submission (approx) Assignment details and marking criteria are explained in the assignment brief which can be found on Wattle. Personal Development Portfolio 25% LOs 1, 2 & 3 Individual assessment. Due week 12: Friday at 4:00pm via Turnitin on Wattle Return of assessment: after grade release Assignment details and marking criteria are explained in the assignment brief which can be found on Wattle. Please note that completion of this assessment items requires in class measurement atwo time points: week 1 and week 11. Grading Scale According to the ANU policy on assessment ( the standards that apply to High Distinction, Distinction, Credit and Pass in all coursework courses are as follows: Grade Range Notes HD % Work of exceptional quality, as demonstrated in the attainment of learning outcomes at or above the relevant qualification level D 70-79% Work of superior quality, as demonstrated in the attainment of learning outcomes at or above the relevant qualification level C 60-69% Work of good quality, as demonstrated in the attainment of learning outcomes at or above the relevant qualification level P 50-59% Work of satisfactory quality, as demonstrated in the attainment of learning outcomes at or above the relevant qualification level N 0-49% Work in which the attainment of learning outcomes at or above the relevant qualification level has not been demonstrated Assessment Items Formative Assessment Tasks Details of the task: Students are required to undertake eight (8) of the ten (10) formative tasks offered in weeks 2-11 of the course. Satisfactory completion of at least 8 of the tasks offered will allow students to access a total of 40% towards their final grade. If students do not satisfactorily complete at least 8 of the 10 tasks, they will be awarded a zero. Please see the Formative Assessment brief (on Wattle) for more information regarding each of the individual tasks. The structure of the formative assessment will be explained fully in week 1. Due weeks 2-11 (please note it is permissible for a maximum of 2 tasks to be incomplete, 8 of the 10 formative tasks must be completed to obtain the full 40% available. Students are welcome to complete all 10 tasks however 40% is the maximum credit available). The tasks are as follows: 5 of 10

6 Week Task Notes 2 Reflection on the nature of management activity Activity undertaken in-class 3 EBM activity Activity undertaken in-class 4 Decision-making activity Activity undertaken in-class 5 Online quiz Quiz will be available on Wattle 6 Organisational culture exercise Activity undertaken in-class 7 Reflection on change activity Activity undertaken in-class 8 Reflection on personal leadership identity Activity undertaken in-class 9 Online quiz Quiz will be available on Wattle 10 Reflection on WEIMS scores and PAW responses Activity undertaken in-class 11 Reflection on career adaptability activity Activity undertaken in-class Assignment: Experiential Assignment Details of the task: Students are to unobtrusively observe a group of people as they go about their work for at least 20 minutes. Using their observations as supporting evidence, students will address questions on the nature of managerial roles and functions. Details of the assignment and the marking criteria are explained in the assignment brief which can be found on Wattle. This is an individual assignment. Word limit: 1000 words (+/- 10%) Weight: 15% Due date: 4pm Friday Week 5 Submission: Assignments are to be submitted via Turnitin Feedback: Approximately 2 weeks after submission Essay: Evidence-Based Essay Details of the task: Students may choose from the available essay questions or develop their own (to be approved by the course convener). S pecific guidelines, including details of the marking criteria are included in the assignment brief which is available on Wattle. Help writing an evidence-based essay will be provided in the seminars prior to the due date and also on Wattle This is an individual assignment. Word limit: 1500 words (+/- 10%) Weight: 20% Due date: 4pm Friday Week 8 Submission: Assignments are to be submitted via Turnitin 6 of 10

7 Feedback: Approximately 2 weeks after submission Personal Development Portfolio: Management Competencies Profile Details of task: Students will complete a management competencies inventory in week 1 and again in week 11 to compare results at the beginning and end of the course. Students will need to keep a journal throughout the semester to record the activities and experiences that helped develop a number of key management competencies throughout the semester as well as their reflections on this development. Students should note that the journal is not assessable but will assist them in providing evidence to support the development of their management competencies throughout the semester. Students will submit a written portfolio reflecting on the development of these competencies. Details of the required sections and the marking criteria are explained in the assignment brief which can be found on Wattle. Word limit for portfolio: 1500 words (+/-10%) Weight: 25% Due date: 4pm Friday Week 12 Submission: please submit your word document or pdf via Turnitin on Wattle Feedback: After grade release Detailed Course Information ADDITIONAL COURSE COSTS: There are no additional costs that students taking this course incur. Course Expectations Announcements Students are expected to check the Wattle site for announcements about this course, e.g. changes to timetables or notifications of cancellations. Notifications of emergency cancellations of lectures or tutorials will be posted on the door of the relevant room. Tutorial and/or registration Tutorial and/or registration is done through the course Wattle page. Detailed information about sign-up times will be provided on Wattle or during the first lecture by the course convener. When tutorials/seminars are available for enrolment: 1. Log-on to Wattle, and go to the course site. 2. Click on "Tutorial sign-up here" link 3. On the right of the screen, click "Become Member of..." for the tutorial/seminar class you with to enrol in. 4. Confirm your choice. If you need to change your enrolment, click on the tab "Leave group..." and then re-enrol in another group. You will not be able to enrol in groups that have reached their maximum number. Please note that your enrolment in ISIS must be finalised for you to have Wattle access. Extensions and penalties Extensions and late submission of assessment pieces are covered by the Student Assessment (Coursework) ( Policy and Procedure. You may be granted extensions for assessment pieces that are not examinations or take-home examinations by applying for an extension via the RSM Office. Information on the application process can be found 7 of 10

8 The application must include all supporting documentation and will be assessed by the Research School of Management s Deputy Director (Education). You will be notified by your Course Convenor if an extension has been approved. Late submission of assessment tasks without an extension are penalised at the rate of 5% of the possible marks available per working day or part thereof. Late submission of assessment tasks is not accepted 10 working days after the due date, or on or after the date specified in the course outline for the return of the assessment item. If a Course Convener determines that late submission of assessment tasks is not accepted for a coursework course, this information is included in the course outline. Special consideration for assessments Special consideration is the process by which an examiner takes extenuating circumstances into consideration during the marking of an assessment item. Information on special assessment consideration and the application process can be found at: The application and include all supporting documentation must be submitted via ISIS before being assessed by the Course Convener or the Research School of Management s Deputy Director (Education). Identify your Assignment with your Student Number only When submitting your assignment please ensure that it contains your student number in the file name and on the first page. Please do not put your name anywhere in your assignment. Resubmission of assignments You are allowed to resubmit your assignments before the specific deadlines. Any submission done after the deadline will be considered as a late submission and the above listed penalty conditions will apply. Returning assignments All assignments will be marked and where appropriate feedback will be provided either: in class, or in person by appointment with the course lecturer, or via the course Wattle site. Referencing requirements See any specific requirements under Assessment Items or as instructed by the Course Convener. The Harvard, APA or Oxford referencing styles are often used. Links to documentation on proper referencing methods are available on the course website or from the Academic Skills website: Deferred examinations A deferred examination is the sitting of an examination at a time other than the scheduled time/date. Wherever possible a student should sit their examination at the prescribed time, and if necessary apply for special assessment consideration for the marking of the examination. Information on deferred examinations and the application process can be found at: Decisions on applications relating to examinations are made by the Examinations Office. You will be notified by the Examinations Office if your application has been approved. After receiving notification that a deferred examination has been granted, it is the responsibility of the student to confirm the date/time/location for that examination with the Examination Office directly. 8 of 10

9 Finalisation of Marks and Grades Your final mark for the course will be based on the raw marks allocated for each of your assessment items. However, your final mark may not be the same number as produce by that formula, as marks may be scaled. Any scaling applied will preserve the rank order of raw marks (i.e. if your raw mark exceeds that of another student, then your scaled mark will exceed the scaled mark of that student), and may be either up or down. Use of Assignments as exemplars and grade moderation An important resource for enhancing educational quality is a stock of student work which can be de-identified and used as exemplars for future students in ANU courses, and for grade moderation exercises for teaching staff. If you do not wish your assignment to be used for such purposes please include a note to that effect on the front page of the assignment. ANU Policies ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University s academic standards, and implement them. You can find the University s education policies and an explanatory glossary at: Key policies include: Code of Practice for Student Academic Integrity Student Assessment (Coursework) Policy and Procedure Undergraduate Award Rules Graduate Award Rules Student Surveys and Evaluations Policy Assessment Requirements The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website. Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, copies of all references included in the assessment item. As a further academic integrity control, students may be selected for a 15 minute individual oral examination of their written assessment submissions. Any student identified, either during the current semester or in retrospect, as having used ghost writing services will be investigated under the University s Academic Misconduct Rule. Student Feedback ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. One of the key formal ways students have to provide feedback is through Student Experience of Learning Support (SELS) surveys. The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. For more information on student surveys at ANU and reports on the feedback provided on ANU courses, go to and Student Support Services Students experiencing academic or personal problems are welcome to discuss these with any member of the Faculty or to utilise the ANU s student support services links to which can be found at including: Academic Skills and Learning Centre at ( Access and Inclusion at 9 of 10

10 the Counselling Centre at Privacy Notice The ANU has made a number of third party, online, databases available for students to use. Use of each online database is conditional on student end users first agreeing to the database licensor s terms of service and/or privacy policy. Students should read these carefully. In some cases student end users will be required to register an account with the database licensor and submit personal information, including their: first name; last name; ANU address; and other information. In cases where student end users are asked to submit content to a database, such as an assignment or short answers, the database licensor may only use the student s content in accordance with the terms of service including any (copyright) licence the student grants to the database licensor. Any personal information or content a student submits may be stored by the licensor, potentially offshore, and will be used to process the database service in accordance with the licensors terms of service and/or privacy policy. If any student chooses not to agree to the database licensor s terms of service or privacy policy, the student will not be able to access and use the database. In these circumstances students should contact their lecturer to enquire about alternative arrangements that are available. 10 of 10

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