Seminar & Workshops. Leading People through Effective Team Leadership (Endorsed by ILM under the title Effective Team Leader )

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1 An Intensive 5 Day Training Course The Effective Team Leader Seminar & Workshops Leading People through Effective Team Leadership (Endorsed by ILM under the title Effective Team Leader ) Feb 2019, Dubai Aug 2019, Dubai Nov 2019, Dubai 28-NOV-18 This course is Designed, Developed, and will be Delivered under ISO Quality Standards

2 The Effective Team Leader Seminar & Workshops Leading People through Effective Team Leadership (Endorsed by ILM under the title Effective Team Leader ) WHY CHOOSE THIS TRAINING SEMINAR? I never lose. I either win or I learn. - Nelson Mandela Regardless of the size of work unit, whether you are experienced or not, this comprehensive Effective Team Leader training seminar & workshops will build strong foundations of skills and knowledge you need to lead others to achieve phenomenal results! You will uncover the powerful ways to motivate, inspire and get total involvement and commitment from your team. This highly renowned Effective Team Leader training seminar & workshops integrates the very best learning from successful industry leaders to deliver strategies to create high performance teams. You will take away many practical steps to the issues that you face every day at work and be equipped to deal with tough decisions to lead successfully in today s fast paced environment. This PetroKnowledge training seminar & workshops will feature: Proven and researched methods to drive up results The application of personal motivation and drive Develop and build effective management and supervisory skills that can help succeed even in challenging times Behavioural Models and activities to drive up understanding Relationship development methods that build rapport quickly and easily Conflict Management Strategies to deliver increased cooperation and results WHAT ARE THE GOALS? By the end of the Effective Team Leader training seminar & workshops, participants will be able to: Set out clear guidelines for effective team leadership Effectively lead staff by understanding key principles of leadership and motivation Understand the principles of effective communication and how to use communication skills to make sure things get done properly, and on time Understand the value of delegation and prioritizing, so they are more effective and efficient in their work Examine the principles of management, effective planning and self-organization Give delegates greater self-awareness to enable them to improve their relationship with both those who manage them, and with their subordinates. WHO IS THIS TRAINING SEMINAR & WORKSHOPS FOR? Management professionals seeking leadership roles High potential delegates looking to fast track their progress in leadership Team Leaders and those seeking to step up to leading people Individuals who have some experience at the supervisor/manager level and are ready to take more management responsibilities Leaders who are looking to improve their managerial competencies

3 Membership No.: DAILY AGENDA Day One: From Manager to Inspirational Leader Competency Description: Enhancing Flexibility in thinking to face challenges in a fast changing business and economic landscape. HOW WILL THIS TRAINING SEMINAR & WORKSHOPS BE PRESENTED? The Effective Team Leader training seminar will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The training seminar provides input based on popular published works. The training seminar uses tools and questionnaires to encourage delegates to learn about their own traits and responses to situations before encouraging them to apply new techniques to enhance their effectiveness. The training seminar is highly participative with interactive exercises throughout. Planning Knowing when to manage and when to lead Managing Change effectively Developing resourcefulness through personal networks The qualities of an effective leader: Born or learned? The challenges you face every day, the demands of others and the job! Leadership Verses Management Managing Change Effectively: The Rules Planning your Success Developing a network of relationships and influence How leaders inspire action! QUALITY CERTIFICATION Member of Clear Concepts. Clean Environment. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. The Effective Team Leader Seminar & Workshops

4 Day Two: Personal Credibility & Making Meetings Matter Competency Description: As an effective team leader, delegation and running effective meetings enhances personal and departmental credibility. Delegation Skills Time Management and Prioritisation Managing Meetings effectively Decision making The 4 must-do s for every leader to build credibility The 7 Secrets to Success Delegating Effectively: The pitfalls and the benefits Delivering more with Fewer Resources Managing time with other people in mind Why Meetings Fail! Creating a new perspective for an effective meeting Delivering a Faultless Decision Making Process Day Three: Building High Performance with Vision and Purpose Competency Description: The essence of an effective Team Leader is communication, dealing with performance issues and team building competencies. Understand team dynamics Use conflict to engage and energise Use performance improvement methods Know and use Appraisal skills to motivate Group dynamics and team performance Conflict and conformity in group situations Team Problem solving and decision making Improving communications and relationships Dealing with Poor Performance The Practical Steps of Motivation Appraisal - case studies in performance management Day Four: Workshop 1 - Driving Up Engagement and Results Competency Description: Communication is a key competence for success as a Team Leader along with coaching and motivating your team. Listening with purpose Asking developmental and empowering questions Understand behaviours and their positive and negative effects Coaching your team Communicating Effectively to your team The Building Blocks of High Performing Teams Leadership styles and your personal strengths Creating a Coaching Leadership Style Active Listening and Questioning Advanced Communication Skills: What to listen for The Four Behaviours that get results Day Five - Workshop 2 - Dealing with Conflict and Influence Effectively Competency Description: The development Conflict management skills and high-level communication skills to be more persuasive are crucial in today s organisational environment. Conflict management Control of own emotions Influence skills Persuasive modelling Difficult People Defined The 4 most difficult types The specific skills of conflict Your Conflict Profile The 6 Keys to persuade and Influence The PROVE Model to influence effectively Action planning and programme review The Effective Team Leader Seminar & Workshops

5 The Effective Team Leader Seminar & Workshops Leading People through Effective Team Leadership (Endorsed by ILM under the title Effective Team Leader ) 4 DATE VENUE FEE($) Feb 2019 Dubai - UAE 4, Aug 2019 Dubai - UAE 4, Nov 2019 Dubai - UAE 4,950 This fee is inclusive of Documentation, Lunch and Refreshments Please use BLOCK CAPITALS to fill in this form. It is important that you read carefully through all information before starting to complete the form. REGISTRATION DETAILS Family Name: First Name (Mr./Ms.): Position: Company: Mailing Address: Telephone: Mobile: Fax: AUTHORISATION Authorisation By: Position: Company: Mailing Address: Telephone: Mobile: Fax: IN-HOUSE TRAINING Maximize your training budget and have several members of your staff, who require specific training, to attend with the advantage of not incurring additional travel costs when attending a public training courses & seminars. Would you like a PetroKnowledge training course delivered at a time or location to suit you? Would you like PetroKnowledge to tailor a course from our comprehensive library of programmes? Or would you like us to create an entirely new, bespoke course to suit the exact needs of your organisation? Working in partnership with our clients, PetroKnowledge provides an enjoyable, creative learning experience that enables participants to develop their skills and knowledge. We can deliver not only generic, off-the-shelf courses from our extensive learning portfolio, but we can provide tailored as well as bespoke learning on any aspect of skill development or knowledge. Our in-house courses are conducted by the same expert trainers who conduct PetroKnowledge public courses so you can be assured they will fulfill the learning objective of any organisation

6 BOOKING TERMS & CONDITIONS Booking Bookings for courses can be made via our website (petroknowledge. com) or by contacting our Registration Desk on or at reg@petroknowledge.com For on-line bookings, please select the course that you require and click on the Register Now button, following the instructions step by step Upon receipt of booking in order, enrollment on the respective training course will be confirmed by Registration Team with all necessary documentation Invoicing and Payment Our fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation charges are not included in the course fees Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted Invoices will be sent via /courier to the ID/name and address provided We prefer to have the fees payment in our account before the start of training course. However, if your company has a different payment policy, the same should inform us in advance The currency of fees is in US Dollars (USD). Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the Invoice Please note that we do accept payment by cash, in USD or AED, only for the last minute bookings Cancellation of Courses It may be necessary for PetroKnowledge to amend or cancel any course, course times, instructors, dates or published fees due to unforeseen circumstances and we reserve the right for such changes Any amendments will be advised before the course start date and any bookings already paid in full will not be subject to increased fees Cancellation by Client Once you have completed your booking, received your confirmation of enrollment and a dated payment Invoice, you are deemed to have a contract with PetroKnowledge. You reserve the right to cancel this contract given the below terms All cancellations must be received in writing at reg@petroknowledge. com and info@petroknowledge.com at least 14 days prior to the training After the cancellation period has expired, consideration may be given, on a case to case basis, if a registered delegate nominates a substitute on the same course, shifts to next session of the course or moves to a new course For a cancellation request made on or before the statutory 14 day cancellation period, a refund may be given or a credit note issued which can be used against future course fees A 25% administration fee (of the total course fee at the time of booking) will be charged for any cancellations made outside of the statutory cancellation period Attendance Certificate OFFICES: Middle East: P.O. Box: , Abu Dhabi, U.A.E. Tel: Europe: AB25 1HF, 1Berry Street Aberdeen, Scotland, UK Tel: USA: Pennzoil Place 700 Milam, Suite North Tower Houston, Texas 77002, USA Tel: E: info@petroknowledge.com The daily course schedule should be accurately followed to ensure undeterred implementation of our training All delegates, who participated in their course throughout, will receive the Certificate of Completion on the last day Please report any foreseeable absences to a PetroKnowledge representative or to your sponsors directly An absence of three (3) or more sessions of the course will invalidate your eligibility for the Certificate of Completion Follow us on:

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