training courses & learning services

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1 NORTH WEST & MIDLANDS EDITION summer/autumn 2018 LEARNING DIRECTORY training courses & learning services learning is changing

2 Hemsley Fraser North West & Midlands Do you know that Hemsley Fraser runs training courses in Birmingham and Manchester? Why travel as far as London when we have great courses in your area! During these financially challenging times don t let training costs have an impact on developing your people. There is a solution waiting for you regardless of budget size. Hemsley Fraser has a range of courses available in Birmingham and Manchester. We run most of our public scheduled courses in central venues such as etc.venues Maple House in Birmingham and the Studio in Manchester. Did you know that we also deliver training at our clients premises? Public scheduled courses are only part of our training offer. You can choose to customise a programme to suit your company s needs or simply opt for an off-the-shelf course with the convenience of an in-house delivery. We can deliver at any venue in your region and have done so for clients from Warwick all the way to Gainsborough. Wherever you are in your career... we have a course for you! Manchester Birmingham

3 Hemsley Fraser North West & Midlands Trainers who make a difference! We have a dedicated consultant team in the Midlands and the North West of England to provide you with the skills you need to succeed on your doorstep. Our talented training team are experts at transforming people, teams and organisations. Meet Nigel Amphlett Nigel was born in Wolverhampton, grew up in Shropshire, and worked for Sainsbury s in Wolverhampton, Coventry, Manchester, Leeds and Liverpool. For the last 10 years he has lived just outside Leicester. Nigel has 25 years experience of developing people both on workshops/courses and as a manager of people. He has considerable facilitation skills which enables maximum value to be gained from events where delegates need assistance to think differently, become more self-aware and assess themselves to deliver increased personal and organisational effectiveness. Nigel is an effective facilitator who has a passion for people development. He specialises in management, assertiveness, presentation skills, influencing and time management/delegation training. The courses he delivers are effective, practical, professional but also fun. Call our North West and Midlands learning specialist on if you are interested.

4 Hemsley Fraser North West & Midlands Trainers who make a difference! Meet Chris Norburn Based in Lancaster, Chris Norburn is an experienced training professional with extensive interpersonal skills in both one-to-one and group situations. She specialises in the design and delivery of leadership and management workshops. Chris also delivers team building, communication skills, interpersonal behavioural skills and presentation skills workshops. She is committed and motivated to provide training experiences of the highest calibre. Chris has worked in the following sectors: retail, manufacturing, pharmaceutical, insurance and banking, defence (BAE/MBDA). Chris is a staunch believer in people learning by doing whilst enjoying themselves. She uses facilitating as an integral part of her delivery style and encourages course participants to explore their potential through discussion and other activities or exercises as appropriate to the session. She also believes in challenging individual paradigms and encourages individuals to think beyond their usual boundaries. Call our North West and Midlands learning specialist on if you are interested.

5 Hemsley Fraser North West & Midlands Trainers who make a difference! Meet Angela Rodgers Based in Sheffield, Angela Rodgers joined Hemsley Fraser in 2006, having an extensive training and development background in the private and public sectors. This has involved working with small to medium size enterprises and multinational organisations. Angela is qualified with the CIPD in Training Practice and obtained her Professional Diploma in Management via the Open University. She also successfully achieved the TAP training qualification via Hemsley Fraser. Angela has particular interest and experience in personal and management development; helping organisations to maximise learning by integrating people management activities with effective business processes and systems. Angela believes that every individual has the capability to excel in their chosen career or job and that it is vital they are encouraged and inspired by their leaders to unlock the endless potential within. She role models debate and the sharing of ideas and best practice when leading initiatives and projects, and adopts a natural participative and enthusiastic training style when delivering training sessions. Call our North West and Midlands learning specialist on if you are interested.

6 Hemsley Fraser North West & Midlands Trainers who make a difference! Meet Mike Griffiths Mike is based in Chester. He joined Hemsley Fraser in 2011 and currently supports our management, leadership, sales and customer service areas. As one of our senior consultants Mike brings a wealth of experience to the delivery of our programmes. During his 15 year career in the learning industry Mike had the opportunity to specialise in training and personal development projects working at all operational levels from supervisory through to executive board, delivering courses to both SME and Blue Chip sectors. Mike has a passionate approach to training, and he believes that delegates skill sets and mindsets should be challenged and developed in a safe and supportive discovery learning environment. His personable and flexible style of training encourages individuals to interact, and his use of humour ensures that delegates feel unthreatened and remain keen to participate in discussions and group activities. Mike has a wealth of operational experience that he uses to make the learning experience come to life. Call our North West and Midlands learning specialist on if you are interested.

7 Birmingham courses Hemsley Fraser North West & Midlands Price exc. VAT Available dates Developing Your Personal Impact and Building Productive Relationships hemsleyfraser.co.uk/dpi Aug: 01/02 Dec: 17/18 Finance for Non-Financial Managers hemsleyfraser.co.uk/fnm1 Oct: 24/25 Jan: 30/31 An Introduction to Effective Project Management hemsleyfraser.co.uk/mpm1 Nov: 13/14 Jan: 22/23 Apr: 29/30 Minute Taking Made Simple hemsleyfraser.co.uk/mt 599 Sep: 13 People Management Skills for New Supervisors and Team Leaders - The Role, The Team and The Individual hemsleyfraser.co.uk/pm Aug: 14/15 Dec: 03/04 Jan: 30/31 May: 09/10 APM Project Management Qualification (PMQ) hemsleyfraser.co.uk/pmp Nov: Feb: Effective Time Management hemsleyfraser.co.uk/etm 599 Sep: 20 Feb: 11 Jun: 28 Working Assertively hemsleyfraser.co.uk/as Sep: 18/19 Feb: 07/08 Jun: 25/26 Speaking and Presenting with Confidence hemsleyfraser.co.uk/ps1 Nov: 28/29 Mar: 28/29 Can t see what you re looking for? The list above is only a short selection of what Hemsley Fraser offers, so please give us a call on to discuss your needs.

8 learning is changing As a delegate on our training courses, you now benefit from access to our Digital Learning Hub your learning experience doesn t end when you leave the training room! online learning at your fingertips The Digital Learning Hub contains 20 collections of digital learning content covering key business skills; anytime, anywhere, on any device. need help or want a demo? enquiries@hemsleyfraser.co.uk

9 Hemsley Fraser North West & Midlands Manchester courses Working Assertively hemsleyfraser.co.uk/as Price exc. VAT Available dates Jul: 17/18 Nov: 22/23 Apr: 25/26 Effective Time Management hemsleyfraser.co.uk/etm 599 Nov: 12 Apr: 10 Developing Your Personal Impact and Building Productive Relationships hemsleyfraser.co.uk/dpi Sep: 24/25 Feb: 13/14 May: 16/17 Finance for Non-Financial Managers hemsleyfraser.co.uk/fnm1 Sep: 20/21 Feb: 21/22 May: 14/15 Minute Taking Made Simple hemsleyfraser.co.uk/mt 599 Jul: 26 feb: 25 People Management Skills for New Supervisors and Team Leaders - The Role, The Team and The Individual hemsleyfraser.co.uk/pm Aug: 30/31 Nov: 14/15 Mar: 26/27 Speaking and Presenting with Confidence hemsleyfraser.co.uk/ps1 Aug: 16/17 Oct: 01/02 Jan: 16/17 Apr: 02/03 Fast Track to Successful People Management and Team Leadership hemsleyfraser.co.uk/smo Dec: Jan: May: Can t see what you re looking for? The list above is only a short selection of what Hemsley Fraser offers, so please give us a call on to discuss your needs.

10 evolve your business short fresh cost-effective! Our range of in-house 90-minute Espresso sessions give you the highly focused shot of knowledge that makes a real and immediate impact. why choose espresso? You learn more in short bursts Time-friendly you re away for only 90 minutes Up to 20 delegates on one session Fully flexible sessions designed to your needs Focused on one core issue to make a real difference Brain-friendly learning methods to help you absorb learning Fun, engaging and colourful sessions you won t forget your new skills! fully flexible! Sessions are delivered to your company when and where you need them! You may want to run dawn and dusk sessions at the beginning and end of the day, at lunchtimes, or run a series of Espressos as part of a learning at work day. You choose! how much does it cost? One standard Espresso session for up to 20 participants costs We can run up to three sessions per day. Please call us to discuss your needs and pricing. topics include: Can Do Attitude Change: What People Need Close That Sale Coaching Skills Communicating for Impact Delegation Heaven Delighting Difficult Customers Delivering Bad News Delivering Bad News and Saying No & Telephone Best Practice Techniques Every Second Counts Fabulous Facilitation Feedback That Fits Handling Difficult Behaviour Handling Objections Improve Your Memory Skills Influencing Upwards Inspire to Higher Making Budgets Pay Making It Easy for Customers Making Meetings Matter Managing Team Performance Managing Your Manager Marvellous Minutes Matrix Management Motivate! Motivation for Managers Motivating Remote Teams Negotiation: What You Need to Know Networking No More Procrastinating On-the-Spot Decisions Personal Branding and Impact Project Management Top Tips Release the Pressure Resolving Conflict Saying No Effectively Selling Benefits Effectively Shortcut to Creativity SOS Objective Setting Speed Writing Stay Assertive Sticky Presentations Transforming Customer Relationships Unconscious Bias Uncovered Uncovering Customers Needs through Questioning and Listening Understanding Your Customers Needs Winning People Over for a full list of topics, go to hemsleyfraser.co.uk/espresso find out more at: hemsleyfraser.co.uk/espresso or call: enquiries@hemsleyfraser.co.uk

11 evolve your business hemsleyfraser.co.uk/hf-digital-hub an easy to use and engaging platform the HF Digital Hub The Digital Hub is designed to enable L&D to respond quickly to the needs of the business, by providing learning anytime, anywhere, on any device! It s really simple to use and has a far better user engagement because of its intuitive and Netflix-like user interface. The Hub includes many different types of learning assets to effectively meet different learning needs and styles. Plus, to enhance this, you can add your own; YouTube videos, TED talks and communications. A powerful, yet brilliantly simple learning tool for organisations. A huge benefit is the data and analytics that can be viewed on the Hub. Crucially, L&D can use this data to understand the learning trends and needs of the organisation. If required, the Hub can also be integrated with your LMS so that users get a sleek experience. If you need to offer blended learning or online learning experiences in your organisation and want a quick, highly visual and uncomplicated solution that gives you valuable analytics, why not look at the Digital Hub? Features include: Recommendations and Pins See what's trending You might like Recently viewed Recently added personalised learning journeys playlists Our library of content can be curated into millions of different playlists. At the touch of a button, you can build unique learning journeys around topics, changes or problems that your business is facing and needs to learn about. The technology allows L&D teams instantly to create their very own learning playlists. Once the playlists are built, they can be sent to different groups in the organisation. Call or enquiries@hemsleyfraser.co.uk to get your free trial access or to discuss how we can help.

12 learning is changing Enquiries and reservations St James Court, Fore Street, Saltash, Plymouth PL12 6JW Tel: hemsleyfraser.co.uk