Bentley Systems LEARNing Subscriptions

Transcription

1 2014 Bentley Systems, Incorporated Bentley Systems LEARNing Subscriptions Glenn Belchamber, LEARNing Advantage Specialist (UK and Ireland)

2 Topics About Bentley Systems Bentley subscriptions - Bentley SELECT - Licensing subscriptions Bentley LEARN - Background; features and benefits; commitments Bentley Systems, Incorporated

3 About Bentley Bentley Systems, Incorporated

4 Bentley Systems, Incorporated

5 Of the companies with more than 50% of their revenue from software, Bentley ranks #43 in terms of revenue Bentley Systems, Incorporated

6 Revenue Bentley Systems, Incorporated

7 Revenue from Subscriptions Bentley Systems, Incorporated

8 Global Balance Bentley Systems, Incorporated

9 2013 Performance Highlights Bentley Systems, Incorporated

10 Performance Since Bentley Systems, Incorporated

11 Annual Report Bentley Systems, Incorporated

12 Bentley Systems, Incorporated Bentley SELECT

13 The Bentley SELECT Advantage The Right Tools at the Right Time Unrestricted Portfolio-wide Access 24/7/365 Support Online Forums & Knowledgebase Live Chat Phone Support Anytime Upgrades Current Versions Previous Versions Unprecedented Value Flexible Licensing License Pooling Portfolio Balancing LEARN Training Usage Reporting Bentley Systems, Incorporated

14 Software at your Service for everyone for enterprises Bentley Systems, Incorporated

15 Subscriptions for Organizations of Any Size The Right Tools at the Right Time 24/7/365 Support Anytime Upgrades Unprecedented Value: Business and Administration Unprecedented Value: Learning Opportunities Bentley Systems, Incorporated Portfolio-wide Servers and Services Basic Access Portfolio-wide Applications Assisted Support Self-help Support Global Coverage Anytime Upgrades Any Version Access Technology Previews License Pooling By Country By Country Globally Portfolio Balancing Annually Annually Real-time Term Licensing Quarterly Quarterly Annually License Usage Reporting Streamlined Software Administration Prepaid Term Licensing Performance Consulting Co-investment Days Learning Paths and Quickstarts * Live Training in Virtual Classroom * On-demand Training * Assessments * Transcripts * Bentley LEARNing Conferences * Training for users utilizing products under Quarterly Term Licensing

16 Bentley LEARN Just-in-Time Learning that Enables Successful Project Teams Bentley Systems, Incorporated

17 Continuous, Accessible Learning The Bentley Institute and our LEARNservices organization deliver continuous learning opportunities to Bentley s global community Bentley Systems, Incorporated

18 Learning Priorities Reduce Costs Lower training-related costs Improve team productivity Realize a fast ROI on training Save Time Get training when it s needed Simplify scheduling Lessen training-related travel Improve Quality Raise all skill levels Mitigate risk Learn from experts Bentley Systems, Incorporated

19 Obstacles to Continuous Learning Convenience Budget Training budgets slashed Travel budgets eliminated Software not being fully leveraged Project work comes first Can t leave office for an extended time Wait-time for local classroom courses is too long Resources No plans for learning and development Skill levels vary across the team Support issues are increasing Bentley Systems, Incorporated

20 Training is an event, Learning is continuous...we don t need anymore training...we already sent guys on training GREAT NEWS! But... we re all human. Humans forget 80% of what we learn in 2 days Research conducted by the American Society for Training and Development (ASTD) Bentley Systems, Incorporated

21 Training = Event Start time and a finish time Standard structure: Lecture, followed by hands-on exercise, followed by lecture, followed by hands-on exercise...etc Overdose of information What happens next? Bentley Systems, Incorporated

22 Learning = Continuous Knowledge retention cycle: Learn, apply, forget, re-learn, apply, forget, re-learn... No time limits Refresher courses; Ask the Instructor sessions; learning from peers, blended learning OnDemand lectures Performance support videos Bentley Systems, Incorporated

23 Bentley LEARN Training Subscriptions Remove barriers Single annual fee simplifies budgeting and purchasing Empower users to improve utilization, productivity, and profitability Live training On-demand self-study Annual user conference Realize the power of learning Service and support enable organizations to learn smarter Bentley Systems, Incorporated

24 Three Editions to Meet Users Learning Needs Bentley LEARN For all Bentley users at small to mid-size organizations Balance training time and costs with company-wide learning needs Bentley LEARN Enterprise For all Bentley users at global enterprises Enjoy unrestricted access to software and learning Personal LEARN Subscription For an individual infrastructure professional Facilitate continuous skills improvement one learner at a time Bentley Systems, Incorporated

25 Live Training in the Virtual Classroom Get real-time insights, answers, and best practices from expert instructors Live Engagement Communicate Get attention Respond Live Demonstration Hear lecture See lesson Keep pace Live Interaction Share Meet discreetly Collaborate in small groups Live Practice Apply skills Complete exercises Take notes Bentley Systems, Incorporated

26 Anytime, Anyplace On-Demand Self-Study Update and reinforce skills whenever the need arises Self-Paced Learning No schedule headaches Preferred location Skills Reinforcement Refreshers Practical examples Incremental Updates New feature tutorials Feature update how-tos Always On Online videos Online manuals Bentley Systems, Incorporated

27 Learning Paths and LEARNserver Individual Learning Experience Personal home page My Learning Paths Reminders Recommended Training My Learning History Bentley Systems, Incorporated

28 Learning Paths: Ready-Made Training Plans Choose from: Bentley recommendations Configure your own Organizational Personal Select: Product(s) and version(s) Language Training type Enroll in: One learning path Multiple learning paths Bentley Systems, Incorporated

29 What does a Learning Path look like? Bentley Systems, Incorporated

30 Special Capabilities for Training Administrators Create and manage learning paths tuned to organizational needs Assign users to a learning path Add users to a site Track learning progress by user, course type, product Bentley Systems, Incorporated

31 Showcase Learning Achievement Learning Units Equivalent to professional development hours One hour of training = one Learning Unit Quantify time invested in skills improvement Online Transcripts Personal learning history Demonstrate professional growth over time Establish value to advance career Learning History Reports Organization-wide learning history Establish competitive advantage Calculate return on investment Bentley Systems, Incorporated

32 Personalized Learning How do I define the learning that I need to know, in a sequence that suits me, in a format that fits me, when I need it, where I want it, with credentials and reporting that I require? Every User Bentley Systems, Incorporated

33 Personalized Learning Recommendations 2014 User Downloads MicroStation Trial Send Information on QuickStarts Read ? Take Training? Use Software? Qualified MicroStation Prospect Bentley Profile LEARNing Paths SELECTserver Feature Logging Revenue! Future Triggers New Brand in ELS/ SELECT Open Access account New User in ELS/ SELECT Open Access account Trials for other Brands Version/Usage-based QuickStarts Foundational training to ensure a good Land experience to new users, including - OnDemand lectures - Practice workbooks - Skills assessments. Successful Landing Encourage Expand Bentley Systems, Incorporated

34 Face-to-Face Social Learning Bentley LEARNing Conferences Interactive sessions and hands-on workshops Themes include Civil, Plant, Building, Geospatial, Communications, Utilities, Information Mobility, and Asset Management Tracks include training sessions on products related to the above themes, including MicroStation, ProjectWise, and Bentley Developer Network sessions User Groups Led by Bentley users 50+ local events/year around the globe Networking and learning Bentley Systems, Incorporated

35 2014 LEARN Conferences Bentley Systems, Incorporated

36 Online Social Learning Bentley Platforms Other Platforms Be Communities Special Interest Groups (SIGs) Bentley Systems, Incorporated

37 Online In-Person Learning + Networking Bentley User Bentley User Bentley User Bentley User Bentley Systems, Incorporated

38 The Year in Infrastructure Bentley Systems, Incorporated

39 What attendees of Year in Infrastructure 2013 said: Outstanding event! I especially enjoyed the cross-disciplinary content and future vision of technology. The content presented has stimulated my thinking about how our business can undertake work processes better. Great opportunity to get ideas for a new approach to our business. Great networking opportunity. Really Impressed you folks get the audience thinking. Excellent vision of new processes and new technologies. Plenty of BIG ideas! Valuable strategic insights and exciting developments in mobile technologies and BIM Bentley Systems, Incorporated

40 Bentley Announces Winners of 2014 Be Inspired Awards - Advancing Asset Lifecycle Information Management - Advancing Asset Lifecycle Information Management - Advancing Comprehensive BIM Playbooks - Advancing Dimensions in Infrastructure - Advancing Information Technology - Advancing Urban Infrastructure - Effective Strategies in Construction Modeling - Innovation in Asset Performance Management - Innovation in Bridges - Innovation in Building - Innovation in Construction - Innovation in Government - Innovation in Land Development and Management - Innovation in Megaprojects - Innovation in Mining and Metals - Innovation in Offshore Engineering - Innovation in Power Generation - Innovation in Process Manufacturing - Innovation in Project Performance - Innovation in Rail and Transit - Innovation in Roads - Innovation in Structural Engineering - Innovation in Utilities and Communications Networks - Innovation in Water or Wastewater Treatment Plants - Innovation in Water, Wastewater, and Stormwater Network Modeling and Analysis Bentley Systems, Incorporated

41 Bentley Institute for All QuickStart s & Virtual Classroom Webinars, SIG s & Next Practices (Regional) User Groups Bentley LEARNing Conferences Bentley Institute, for ALL : - teach WHY - teach HOW Be Communities JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Bentley Systems, Incorporated

42 Bentley Systems, Incorporated

43 Bentley s Adopt-a-School Program A unique program that forges partnerships among industry leaders, academic institutions, and Bentley to help ensure there is a constant supply of jobready graduates for hire. Opportunities for Collaboration Learning events for students Hands-on learning sessions for educators Curriculum coaching for schools Mentoring of student chapters of professional associations Career coaching Bentley Systems, Incorporated

44 Bentley LEARN Subscriptions Learning goals Personalization based upon individual needs and preferences Flexible subscription options Maximized return on investment Bentley LEARNserver Personal Learning History, Learning Units, continuing education credits Bentley Systems, Incorporated

45 Take Advantage of Award-winning Learning Each year, CEdMA recognizes one high-tech company for outstanding innovation in training Bentley won CEdMA s award in 2012 and 2013 First company ever to be awarded twice We received awards for: Our innovative Learning Path application Our unique Bentley LEARNing Conference Insert CEdMA logo Bentley Systems, Incorporated

46 Transition the Service Treat subscriptions like a project Subscription projects are bigger than pay-as-you-go projects Open enrollment strategy Learning path enrollments A bias towards subscriptions eg Promote Subs for all Open Enrollment Focus on creating continuous learners Bentley Systems, Incorporated

47 Revenue Transition to Subscriptions Bentley Systems, Incorporated

48 2014 Bentley Systems, Incorporated Thank you!