MIS Information Systems for Management The University of Manitoba, I.H. Asper School of Business Department of Accounting and Finance

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1 MIS Information Systems for Management The University of Manitoba, I.H. Asper School of Business Department of Accounting and Finance Course Outline Term 1 (Regular Session ), Sections A02 and A04 Instructor: Campus Office: Classes: Office Hours: Home Page: Textbook Textbook for Lab Dr. Mary Brabston 432 Drake Centre Phone: A02 11:30 a.m. 12:15 p.m., MW, 105 Drake Centre A04 4:00 5:15 p.m., MW, 117 Drake Centre 10:30 a.m. 11:15 a.m. MW, 2:00-3:30 p.m., M, and by appointment. Mary.Brabston@umanitoba.ca Laudon, K.C., J.P. Laudon, and M.E. Brabston Management Information Systems: Managing the Digital Firm, 7 th Canadian Edition, Toronto: Pearson Education Canada Inc. You MUST use this edition. Etext for Go Access 2010 and Go Excel Every student must purchase the online tutorial access code from the UofM bookstore. NOTE: This is likely the last time we will use this version. Online Class Materials Class materials (e.g., syllabus, PPT slides, and assignments) will be posted on UM Learn, the new name of D2L. Please check frequently for new information. PPT slides will be available for download on UM Learn at least 24 hours before the relevant class period. URL: Use my U of M address listed above or the function in D2L. Do NOT use a reply address other than my Umanitoba or UM Learn address. OVERVIEW Today, information technology (IT) and information systems (IS) are embedded in all functional areas of the firm (from accounting to marketing to operations to human resources). The convergence of processes and technologies for accessing, gathering, analyzing, and presenting information is often referred to as information and communications technologies (ICT). (IS and IT are known collectively as IST; we may use the terms ICT, IS, IT or IST interchangeably, depending on the context.) Many organizations also use IST to add value to products or services. In some cases, firms have even used IST to gain massive advantages over competitors, which are then typically forced to follow with similar technology just to survive.

2 Regardless of your field of specialization, the type of organization you expect to work in, or what kind of job you might hold, developing and maintaining a sufficient understanding of the relationship between IST and organizational performance will have important implications for your career. This course introduces aspects of IST from a business perspective. Our objective is to answer the question: What do I need to know about IST to make good management decisions? To answer this question, we will examine three aspects of IST management: Exploring and understanding the organizational foundations of IS and its emerging strategic role in business, focusing on its relationship to organizational, managerial, ethical, and social issues; Understanding the technical foundations of IT in terms of hardware, software, data and databases, functionality, capabilities, and limitations; and Understanding the design, development, adoption, use, and management of IS. Specific concepts will be highlighted during the course. This coverage will also provide an appreciation of the major challenges that we face today in designing, developing, applying, and managing IST effectively. This course is primarily intended for students with little background in IST. For those who have some previous experience in this area, the course can serve as an update or systematic review of IST concepts that are relevant and important in business today. To facilitate the achievement of course goals and to improve end user computing skills, there are MS Access and MS Excel labs offered the first six weeks of the course. Attendance is mandatory for these sessions, and students MUST attend the lab that corresponds with their section number. Failure to achieve 50% marks in these labs will result in an F for the entire course. The lab instructor will explain more about the labs during the lab sessions. There will also be four one-page papers to be completed individually on various assigned topics, which will also be discussed on days set aside for that purpose. See that assignment for more details. TEACHING PHILOSOPHY We believe that to be successful, each student must ultimately take on the responsibility for his or her learning. Only in doing so and by being an active learner will the student truly learn the material that is taught. Our goal, therefore, as teachers is to do our best to guide students through the different topics covered in the course and to help to facilitate this learning. We will also try to make learning enjoyable as well as interesting and engaging. You are strongly encouraged to attend all classes. Some exam questions will be based on material, particularly recent IST developments, introduced in the classroom. Moreover, class discussions should give you a good idea of what topics will be emphasized and how to think about IST in organizations. In addition, participation counts toward your final mark. You cannot receive participation marks if you are not present in class.

3 AACSB Assurance of Learning Goals and Objectives. The Asper School of Business is proudly accredited by the Association for the Advancement of Colleges and Schools of Business (AACSB). Accreditation requires a process of continuous improvement of the School and our students. Part of student improvement is ensuring that students graduate with the knowledge and skills they need to succeed in their careers. To do so, the Asper School has set the learning goals and objectives listed below for the Undergraduate Program. The checked goal(s) and objective(s) will be addressed in this course and done so by means of the items listed next to the checkmark. Goals & Objectives in the Undergraduate Program 1 Quantitative Reasoning A. Determine which quantitative analysis technique is appropriate for solving a specific problem. B. Use the appropriate quantitative method in a technically correct way to solve a business problem. C. Analyze quantitative output and arrive at a conclusion. 2 Written Communication A. Use correct English grammar and mechanics in their written work. B. Communicate in a coherent and logical manner. C. Present ideas in a clear and organized fashion. 3 Ethical Thinking A. Identify ethical issues in a problem or case situation. Goals & Objectives Addressed in this Course Course Item(s) Relevant to these Goals & Objectives One-page papers One-page papers; exam questions One-page papers; exam questions Chapter 4 B. Identify the stakeholders in the situation. Chapter 4 C. Analyze the consequences of alternatives from an ethical standpoint. Chapter 4 D. Discuss the ethical implications of the decision. Chapter 4 4 Core Business Knowledge Entire course

4 EVALUATION Your final grade will be based on the following: Deliverable Percentage Excel Assignment 7% One-Page Discussion Papers 8% Participation 5% Access/Excel lab 15% Mid-term Examination 25% Final Examination (cumulative) 40% Your final grade will be assigned based on your performance relative to other students in these two sections, i.e., a curve will be applied. COURSE POLICY Assignments All assignments are due on the date and by the time specified on the course schedule contained in this document. Any request for postponing an assignment submission must be made at least 48 hours before the deadline and must involve unusual circumstances. There is a ten percent (10%) penalty per day for late assignments, starting the minute the assignment is due. All assignments must be completed satisfactorily by the last day of class in order to pass the course. Exams Students who receive less than 50% (weighted average) on the midterm and final examinations will be assigned a grade of F for the semester. Students who miss the midterm will receive a mark of zero unless a valid medical excuse with supporting written documentation is presented. No make-up exams will be scheduled; students with valid medical excuses who miss the midterm will have that component's weight in the overall mark added to the final examination's weight. All medical excuses are subject to validation by the doctor s office. With regard to final exams, students are reminded that they must be available for the final examination. Make-up final exams can be given only in extremely rare situations (e.g., a very serious illness or death of a family member). The Undergraduate Program Office is responsible for handling all deferred final exam requests. Electronic devices of any kind are not permitted to be in the possession of any student during any exam. ALL electronic devices must be left at the door or with the invigilator. Any student found in possession of an electronic device (for example, cell phone, smart phone, smart watch, calculator, dictionary, translator, personal digital assistant, MP3 player, ipod, etc.), even if it is

5 in a purse, briefcase, backpack, pocket, etc., will be debarred from the examination, will receive a mark of 0 for the examination, and will be referred to the Dean s Office for violating academic integrity. The final examination for this course is cumulative; that is, it contains material that was covered before the midterm examination. Participation Students who miss more than six classes will be debarred from the course, resulting in an F in the course. Five percent of the semester mark is based on your participation in classes. You have to be in class to participate. Mere attendance, however, does not count at all toward participation. Students have to contribute to discussions and other in-class activities to earn participation marks. Student participation must be cogent and specific and must relate to the topic being discussed. Merely echoing another student s comments (or those of the instructor) does not count for participation. Participation marks range from 1 to +1 for a given day or activity. Disruptive behaviour (e.g., talking to other students during class, using , or surfing the Web during class, being late for class, leaving class early without advance notice, etc.) counts as negative participation marks. Therefore, it is possible for a student to earn a negative participation mark for a particular class. Students caught surfing the Web or using their computers for other than class purposes (approved by the professor) may also be debarred from the course, resulting in an F for the course. Students must display their nameplates to receive credit for attendance or participation. You may use a laptop or tablet (e.g., ipad) in class for class content-related activities. No cell phones may be used in class. When we are having a class discussion, we will have lid-down time; during lid-down time, you will need to close the lid of your laptop or cover your ipad (e.g., turn it over) so that you can participate fully in the discussion. Students caught surfing the Web or using their computers or other electronic devices for other than class purposes (approved by the professor) may also be debarred from the class, meaning an F in the course. Finally, students may end the term with a negative mark on participation, reducing their overall term mark. All you send to me must have a subject line that starts with MIS 2000, Section A02 (or A04) and the topic of the ; for example, a subject line that reads MIS 2000, Section A02, Question on Excel Assignment. Otherwise, your s may wind up in my Junk folder.

6 If you are a student at the UofM, you must send all s from your UofM account. All official notices from the University will be sent to your UofM account, and be aware that certain University electronic communications may be time-critical. Students are responsible for checking their University account on a regular basis in order to stay current with University communications. For assistance with your university or to activate your account, please contact the IST Help and Solutions Centre: Remember to include your full name and student number in all correspondence. For more information, visit: Academic Integrity It is critical to the reputation of the I.H. Asper School of Business and of our degrees that everyone associated with our faculty behave with the highest academic integrity. As the faculty that helps create business and government leaders, we have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of Manitoba General Calendar addresses the issue of academic dishonesty under the heading "Plagiarism and Cheating." Specifically, acts of academic dishonesty include, but are not limited to: using the exact words of a published or unpublished author without quotation marks and without referencing the source of these words; duplicating a table, graph or diagram, in whole or in part, without referencing the source; paraphrasing the conceptual framework, research design, interpretation, or any other ideas of another person, whether written or verbal (e.g., personal communications, ideas from a verbal presentation) without referencing the source copying the answers of another student in any test, examination, or take-home assignment; providing answers to another student in any test, examination, or take-home assignment; taking any unauthorized materials into an examination or term test (crib notes); impersonating another student or allowing another person to impersonate oneself for the purpose of submitting academic work or writing any test or examination; stealing or mutilating library materials; accessing tests prior to the time and date of the sitting; changing name or answer(s) on a test after that test has been graded and returned; submitting the same paper or portions thereof for more than one assignment, without discussions with the instructors involved. Group Projects and Group Work Many courses in the I.H. Asper School of Business require group projects. Students should be aware that group projects are subject to the same rules regarding academic dishonesty. Because

7 of the unique nature of group projects, all group members should exercise special care to insure that the group project does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly accountable unless the violation can be attributed to a specific individual(s). Some courses, while not requiring group projects, encourage students to work together in groups (or at least do not prohibit it) before submitting individual assignments. Students are encouraged to discuss this issue as it is related to academic integrity with their instructor to avoid violating this policy. In the I.H. Asper School of Business, all suspected cases of academic dishonesty are passed to the Dean's office in order to ensure consistency of treatment. Students with Disabilities Any student who, because of a disability of any kind, may require some special arrangements in order to meet course requirements should contact either Student Accessibility Services at or the instructor as soon as possible to make the necessary accommodations.

8 COURSE SCHEDULE Date Topics & Readings Assignments & Other Info Sep. 14 Introduction to Course Handouts: Nameplates 16 Chapter 6: Databases & Information Management Oct. Nov. 21 Chapter 1: ISs in Business Today A02: First day of Access & Excel labs. 23 Chapter 2: How Businesses Use Information A04: First day of Access & Excel labs. Last Day to Register! 28 Guest Panel: What do MIS jobs and careers look like? 30 Chapter 3: ISs, Organizations, & Strategy 5 Chapter 5: IT Infrastructure and Emerging Tech: Part 1 7 Chapter 5: IT Infrastructure and Emerging Tech: Part 2 12 THANKSGIVING! NO CLASSES!!! 14 NO CLASS! Class-time will be made up by the midterm exam. 15 Midterm Exam: 2 hours, 6:00-8:00 p.m. Location: 343 Drake. No electronic devices of ANY kind will be permitted. No regular class period. Covers Chapters 1-6 (except for 4). 19 Chapter 7: Telecommunications, the Internet & Wireless Technology Bring pencils, erasers, pens, student ID. No electronic devices of any kind are permitted. Guest Lecturer 21 First Day of One-Page Discussions: IT One-page Paper #1 Due 26 Chapter 8: Securing ISs Form teams of 4 for the Excel team assignments 28 Chapter 10: E-Commerce Team lists, word-processed, with contact information (name, , & phone) to be turned in at the beginning of class. 2 Review midterm examination Chapter 9: Enterprise Applications 4 Chapter 11: Managing Knowledge 9 Chapter 12: Enhancing Decision Making Guest Lecturer 11 REMEMBRANCE DAY! NO CLASSES! 16 Second Day of One-Page Discussions: IS Applications and Issues One-page Paper #2 Due 18 Chapter 13: Systems Development Excel Assignment Due Last Day for Voluntary Withdrawal

9 Dec. Jan. 23 Chapter 14: Project Management, Business Value, & Managing Change 25 Third Day of One-Page Discussions: Systems Development 30 Chapter 4: Social, Legal, & Ethical Issues 2 More on IS and computer ethics 7 Fourth Day of One-Page Discussions: IS/Computer Ethics 9 Last Day of Class: Course Summary & Preparation for the Final Examination 11 Final Exam: NOTE: No electronic devices of ANY kind will be permitted. 6-8:00 p.m. 343 Drake Centre TBA Deferred Final Exam: Only with authorization of Undergraduate Program Office; 2:00-4:00 p.m.; Place TBA. One-page Paper #3 Due One-page Paper #4 Due Bring pencils, erasers, pens, student ID. No electronic devices of ANY kind will be permitted. Updated on September 11, 2015