Everything was handled beyond my expectations.
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- Abigail Sullivan
- 6 years ago
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1 Customer Feedback Summary Of 1,290 customers surveyed, 590 responded Clean & Safe 92% Installation Crew 91% Professional & Organized 86% Quality Of Workmanship 90% Work Done Right 83% Recent Reviews & Published Comments Linda B. Chambersburg, PA Apr 09, 2018 Linda B. Chambersburg, PA Feb 06, 2018 This is an update to a review dated Feb. 6, got in touch with up after my review was published. They were not aware that there was a problem with the countertops. The manufacturer of the countertops apparently made them incorrectly. To remedy the situation we were offered granite... Run as fast as you can from this company! First of all, don't believe anything the salesman tells you. According to the salesman, our job was supposed to be done by the first week of November. When the work was not started by mid December we had to ask them to start in January. Note that we had our... Rena M. Baltimore, MD Jan 19, 2018 Everything was handled beyond my expectations. Page 1 of 6 report. Visit more about.
2 Marshall Fort Washington, MD Jan 18, 2018 McKey Harrisburg, PA John M. Silver Spring, MD Kues Monkton, MD Fauber Middle River, MD Anderson Mount Joy, PA Oct 04, 2017 I am very satisfied with the work and the time it took to do it. I think they did a really great job, it was a little pricey. Although I did not get exactly what I was hoping in regards to timing or finished product, the basement looks much better. I was able to speak with a high level of the company to get the project over the finish line. The installation team was courteous and professional. They workers were very professional and the quality of the work was excellent. Outstanding work. We were very happy with the installation, the work, and the materials but it is very expensive. Roche Cave Spring, VA Sep 20, 2017 The installers were professional with great attention to detail! Page 2 of 6 report. Visit more about.
3 Frank S. Mount Sidney, VA Sep 05, 2017 Blair Lynchburg, VA Aug 30, 2017 Padula Severn, MD Aug 29, 2017 Lawrence D Washington, DC Aug 29, 2017 John M. Oxon Hill, MD Aug 29, 2017 Anwar A. Fairfax, VA Aug 17, 2017 I was most impressed with the installer and his craftsmanship and professionalism. His name was Sergey. He and his crew were absolutely amazing. The guys that came to work on it were fantastic. They were very neat and clean and they worked very timely and diligently. I am very satisfied with the project Owens Corning Basement Finishing System seems like a good system although over priced, I would not recommend to do the work. If they had correctly crossed all their T's and dotted all their I's and made sure that my basement was sealed from the windows, this could have been a great experience. I would not have minded the additional amount of money to finish my basement. Untunately, this Company fails to response back... They did an excellent job! The basement is beautiful and we use it a lot. They turned a dead space into a space we use often. Overhaul the kitchen, cabinets and granite. We provided the appliances and did the flooring. The cabinet material is not as good as we made believe by the sales people. Some came back with defects and different mixture of wood. Door hinges are not as durable. First day of demolition, one person showed... Page 3 of 6 report. Visit more about.
4 Salus Chevy Chase, MD May 02, 2017 Hanks Gainesville, VA Apr 26, 2017 Keith Upper Marlboro, MD Apr 17, 2017 Smith Stafd, VA Apr 16, 2017 Droddy M. Hanover, PA Feb 15, 2017 Larry W. Carlisle, PA Feb 13, 2017 I thought that the installer Jose was amazing! He worked very long hours, worked very hard, very pleasant, very committed to doing high-quality work. His supervisor, Bill was equally supportive. I really appreciate that. The first salesperson was totally off, then the second salesperson was more helpful... The men were professional and got the job done in a reasonable amount of time. Exceptional quality and great workmanship The Owens Corning team was very responsive, communicated daily, responded to my requests, secured my property/work area at the end of each day and completed my project on time/on schedule as agreed. Overall I am satisfied with the final product. There were numerous punch list items that had to be re-accomplished... The Owens Corning Basement Finishing System is attractive and helps with regulating the temperature of the basement. The installer was very friendly and professional. Page 4 of 6 report. Visit more about.
5 Hampton Lynchburg, VA Dec 28, 2016 Cassandra G. Randallstown, MD Nov 30, 2016 Shirlisa C. Walkersville, MD Nov 23, 2016 Hopkins Weyers Cave, VA Nov 04, 2016 Susan P. Lovingston, VA Nov 04, 2016 James Baltimore, MD Oct 18, 2016 Barbour Upper Marlboro, MD Oct 18, 2016 The job was first class from start to finish. We are very pleased with the result. I am enjoying my Owens Corning Basement, it's nice. My husband and I were very pleased with the work that they did in a timely fashion. We loved working with Wallace, Bill, Jose and Rueben. We played to use them in the future a sunroom. I was extremely satisfied with my experience with Owens Corning Basement Finishing System. I was impressed with the design and quality of the materials and look ward to enjoying a very, fine finished basement. I was very satisfied with the installers, and eman. They were very professional. They worked along with us very good Everyone was professional and got the work done in a timely manner. Page 5 of 6 report. Visit more about.
6 Lusk Catonsville, MD Oct 18, 2016 The sales/contractor departments weren't on the same page about the "little things" which ended up being a pain us to handle and communicate, such as electrical permit inspections, getting the bathroom walls and interior items done, and painting of our stairway... and the "sales pitch" went until... Page 6 of 6 report. Visit more about.
They did a superb job and they did it quick. I was amazed at how fast they did everything that they had to do.
Customer Feedback Summary Of 712 customers surveyed, 418 responded Value 93% Professional & Organized 88% Clean & Safe 89% Quality Of Materials 97% Quality Of Workmanship 92% Sales Knowledge 94% Recent
More informationOur installer John Stoddard was polite, courteous, and efficient. The order was exactly as we had placed it and we are very satisfied.
Customer Feedback Summary Of 1,387 customers surveyed, 623 responded Clean & Safe 97% Installation Crew 91% Professional & Organized 86% Quality Of Materials 94% Quality Of Workmanship 92% Schedule 85%
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