Customer Feedback Summary

Transcription

1 Customer Feedback Summary Of 92 customers surveyed, 84 responded Likely to Recommend 98% Value 99% Trust 99% Budget 98% Clean & Safe 100% Communication 98% Construction Quality 98% Employees & Subcontractors 100% Problem Resolution 100% Expertise 100% Recent Reviews & Published Comments Angie M. Jan 11, 2018 I have never been more pleased with a custom home or the people who run the business. This will be my last home and it was an outstanding process. Glade; Spring Hill; Thompson's Station; Crossville, TN; Nashville; Franklin; Cookeville; and Faifield Glade, Merry M. Jul 03, 2017 does not just build a house, they create the home of your dreams. As an added bonus they create an environment of friendship with everyone at as well as other Zurich homeowners which is nice those of us new to Fairfield Glade! Page 1 of 6 report. Visit more about.

2 Fran D. Jun 22, 2017 Pam H. Apr 09, 2017 Walt K. Mar 18, 2017 Patrick L. Feb 03, 2017 Ray H. Feb 03, 2017 They did everything professionally. They did a great job and I would definitely recommend them. Working with has been a pleasure. We recently had a small amount of warranty work done. It was handled promptly and with the same professionalism and expertise that we have come to expect from Zurich! We love our beautiful home! Outstanding customer service, attention to detail, responsiveness, and quality results could not be better. Frank Miller's attention to our requests has been absolutely the best we've ever experienced. Isaac's accessibility and timely actions on our behalf have been incredible. All the staff and workers... My wife and I have been highly pleased with both the quality of our new home, as well as the exceptional availability and responsiveness of the entire Zurich team both during and after the building process. Isaac and Ben (our eman) were very helpful in answering questions, addressing what few issues we had, and making the building of a new home a very enjoyable experience. The quality of the craftsmanship is superior, and their attention to detail is better than most I've seen. They are so easy to... Glade; Spring Hill; Thompson's Station; Crossville, TN; Nashville; Franklin; Cookeville; and Faifield Glade, Page 2 of 6 report. Visit more about.

3 Ron S. Dec 23, 2016 Mike B. Dec 06, 2016 Dave K. Crossville Oct 31, 2016 COMMENT Additional Comment Oct 18, 2016 Beth M. Oct 18, 2016 Bob A. Oct 11, 2016 In the final analysis, we are very happy with our new home. The actions of upper management, Eric and Stan, demonstrated a very high commitment to customer satisfaction and the quality of the new home. Home design customization and the coordination with interior design subcontractors provided the greatest... I could not be happier. They build a beautiful home. Outstanding home designer and builder, with strong focus on customer service. Zurich homes was a pleasure to work with. You guys rock! Extremely satisfied with the entire process especially the final product. We love our Zurich home. What you don't see is as good as what you do see. We are very very pleased with them. Glade; Spring Hill; Thompson's Station; Crossville, TN; Nashville; Franklin; Cookeville; and Faifield Glade, Page 3 of 6 report. Visit more about.

4 Darrick P. Spring Hill Oct 04, 2016 Bruce V. Sep 27, 2016 Daniel W. Thompson's Station, TN Sep 27, 2016 Angela F. Thompson's Station, TN Sep 26, 2016 Amy F. Nashville Sep 23, 2016 Micah and his Team were a pleasure to work with. They were able to customize our home to match our vision and completed all work timely and effectively. Micah and mirrored our philosophy of quality over quantity and it showed through the craftsmanship of our home. They operate with the highest... and their subcontractors were very professional and did their best to complete the work to our satisfaction. Several times workers went out of their way to exceed expectations. Zurich solved problems bee they became problems and kept our stress level to a minimum. Overall we had a very... They're the best. No better builder in Middle TN! Our experience with them was absolutely fabulous and we would never build with anyone else. The home building experience was wonderful and built me a beautiful house. The customer service was exceptional. Glade; Spring Hill; Thompson's Station; Crossville, TN; Nashville; Franklin; Cookeville; and Faifield Glade, Sean W. Fairfield Glade Aug 05, 2016 We have been very satisfied with. Page 4 of 6 report. Visit more about.

5 Dave P. Aug 03, 2016 Walt K. Jul 12, 2016 Marty E. Jul 05, 2016 Pauline S. Apr 25, 2016 Ken L. Spring Hill Apr 11, 2016 Ken R. Apr 07, 2016 The Staff of Zurich has been very prompt to answer any question that we've had, and have made our corrections and changes without delay. Quality workmanship, features, and materials. Excellent, responsive service from Isaac and entire staff. Issac, Stan and the rest of the crew at are top notch. The company is run with great integrity and pride in their work. Issac and Stan will always go above and beyond to make sure that you are satisfied with the final product. Our build was very easy, even though we were in another state... Out of all my custom homes I've had built this was by far the easiest and nicest people I've dealt with. If we ever moved in this area we would definitely use them again. My wife and I had never built a new home. Working with has been a pleasure. They took our dreams and built it in reality. It was an impressive journey! Glade; Spring Hill; Thompson's Station; Crossville, TN; Nashville; Franklin; Cookeville; and Faifield Glade, Sandy I. Mar 17, 2016 Could not have asked a better building experience than the one we had with Zurich homes. Page 5 of 6 report. Visit more about.

6 Ken B. Dec 17, 2015 Ray H. Nov 23, 2015 Pam H. Nov 17, 2015 Patrick L. Nov 11, 2015 We were more than happy with our decision to build with. They were a pleasure to work with and our home is absolutely beautiful. I can't think of anything about the process that could have been better. may be the preeminent home builders. From our initial introduction to Isaac and his firm's work, we were impressed. At first, we thought that the price tag was too high, but after learning that the price includes just about everything, we were convinced to have them build our new house... We love our new home. If you are looking to build a home in Fairfield Glade, do yourself a favor and talk to the folks at. Their team will exceed your expectations, and provide you a great build experience, beginning to end.dan and Pam Hall. (Westerville, Ohio) I was extremely pleased with the professionalism of the Zurich staff and the quality of our new home. Glade; Spring Hill; Thompson's Station; Crossville, TN; Nashville; Franklin; Cookeville; and Faifield Glade, Page 6 of 6 report. Visit more about.