Customer Feedback Summary

Transcription

1 Customer Feedback Summary Of 417 customers surveyed, 235 responded Appointments & Meetings 98% Clean & Safe 97% Communication 93% Contractor Knowledge 98% Installation Crew 100% Problem Resolution 97% Professional & Organized 94% Quality Of Materials 99% Quality Of Workmanship 98% Schedule 91% Recent Reviews & Published Comments relies on our behalf of in Prairie, WI; Fitchburg, WI; Deest, In this report, Joann N. Mar 24, 2019 Always felt included in decisions big and small from beginning to end! Appreciated how everyone took time to listen and communicate! Joe D. Mar 06, 2019 They were just great! They were very professional, and I had an all-around, good conversation with the people. Page 1 of 6 report. Visit more about.

2 B.M.B. Sun Prairie, WI Feb 28, 2019 This is the second job they have done and very satisfied with everything involved. My first choice any future project. Not the cheapest, but you never have to worry about the quality or customer service. Worth every penny. Kathy P. Feb 27, 2019 Pete S. Feb 25, 2019 Bob K. Feb 24, 2019 Philip F. Verona, WI Feb 23, 2019 Barbara C. Fitchburg, WI Feb 23, 2019 They do high-quality work, and their products are just as good. I have worked with Waunakee and Jerry Friends in the past and have always been totally satisfied. It should really say Lynne K. It was my decision. did a great job of replacing our windows and doors. What a difference new windows makes! They did a fantastic job with the two bedrooms and the basement Brew Haus! We will definitely bring them in our next remodel!!! relies on our behalf of in Prairie, WI; Fitchburg, WI; Deest, In this report, Page 2 of 6 report. Visit more about.

3 Ron S. Feb 23, 2019 K.E.I. Feb 05, 2019 Kathy B. Jan 31, 2019 Larry M. Waunakee, WI Jan 10, 2019 Joel W. Middleton, WI Jan 09, 2019 We are very pleased with the work done by. We have contracted with them several projects over the years, and have been very satisfied by the professional, timely manner in which the work was completed. A special shout out to Don Kuptz, our salesperson, and Gerry Shultz, our project... Excellent service, excellent value! We had an outstanding experience with twice -- with window replacement and bathroom remodeling -- and both experiences were very positive. Everyone was kind, courteous, and professional from the beginning to the end of each project, and there were... They were very professional. Outstanding work crew...very knowledgeable, efficient, and friendly! Impressive! Also, everyone else at WR was very helpful and friendly. We would highly recommend. relies on our behalf of in Prairie, WI; Fitchburg, WI; Deest, In this report, Linda R. VERONA, WI Jan 02, 2019 We had a great experience and would recommend them to our friends and family. Page 3 of 6 report. Visit more about.

4 Dave M. Deest, WI Dec 04, 2018 installed our new front door and did a fantastic job! It looks great! Highly recommend them! Tom K. Nov 12, 2018 Roger D. Waunakee, WI Nov 10, 2018 Peggy P. Nov 08, 2018 Richard D. Oregon, WI Nov 07, 2018 All Waunakee craftspeople and subcontractors were friendly, efficient and permed high quality work. The project management team took responsibility to ensure that the final product matched or exceeded our expectations. I had an old Pella skylight replaced with a new Velux. The old one opened & the new one was also supposed to open, well the installers showed up & installed the new skylight, after they had completed the installation I had a question about something & the installer said well that won't matter because... We are extremely happy with our kitchen remodel done by! We have received many compliments from family and friends. We were treated with respect and professionalism by everyone we had contact with at. We highly recommend them! We had 2 bathrooms remodeled in our home. The result was more functional and beautiful than expected. They were able to remodel one bathroom at a time, so there was no disruption in our daily routines. relies on our behalf of in Prairie, WI; Fitchburg, WI; Deest, In this report, John R. Waunakee, WI Nov 06, 2018 It did not get on as soon as I was hoping, I know they are building a lot of home and the weather did not cooperate. We had a rainy fall. I don't know how anything could be different. Page 4 of 6 report. Visit more about.

5 Craig S. Cottage Grove, WI Oct 31, 2018 They are worth the extra money spent Robert D. Fitchburg, WI Oct 15, 2018 L.L.J. Oct 08, 2018 Patrick D. Mount Horeb, WI Oct 06, 2018 Robert B. Sun Prairie, WI Sep 25, 2018 was efficient, the work crew was professional & organized. and they were good listeners. Clean up was as always very thorough. You have replaced most of our windows and now installing a storm door. Great from start to finish. Very reliable, always. Thanks, much appreciated! We could not be happier with our kitchen remodeling project. has been our remodeler of choice many years now. Last year we added a 4-season room that we enjoy every day. We have also had them finish our basement, and the carpenters that worked on that excelled in their talent... Great job, I am highly satisfied. great business. I really like their subcontractors. We only use Avid Plumbing now, after they did such a great job on a bathroom remodel. I know they stand behind their work. Had an issue 4 years ago with a leak in the bathroom remodel. They fixed the leak right away and then painted the entire ceiling... relies on our behalf of in Prairie, WI; Fitchburg, WI; Deest, In this report, Page 5 of 6 report. Visit more about.

6 Andrew B. Cross Plains, WI Sep 05, 2018 Quality product and workmanship Sandy M. Windsor, WI Aug 20, 2018 D.B.T. Sun Prairie, WI Aug 13, 2018 Renee S. Aug 10, 2018 Elizabeth F. Aug 09, 2018 Our overall experience was excellent! Because our s was a small job, front storm door, it took a phone call reminder to get on their schedule. That was the only negative. The installer was pleasant, neat, and proficient, and we love our Provia door. The only contractor we ve ever dealt with that... did a great job! We will definitely hire them again any future remodeling projects. Living in a condo, I was concerned about the effect of construction on my neighbors, but I only got positive feedback from them. I was also impressed at how well the area was cleaned up after, and contained during the process. We had a great experience with Waunakee Remodeling. The workers were always on time and knowledgeable in their craft. I would highly recommend them to anyone. relies on our behalf of in Prairie, WI; Fitchburg, WI; Deest, In this report, Page 6 of 6 report. Visit more about.