Customer Feedback Summary

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1 Customer Feedback Summary Of 351 customers surveyed, 219 responded Clean & Safe 95% Communication 95% Concern For Needs 99% Follow Up 96% Professional & Organized 98% Project Manager Professionalism 99% Quality: Workmanship/Materials/Crew 98% Likely to Recommend 98% Sales Solutions 98% Value 96% Recent Reviews & Published Comments Kehau C. Happy Valley, OR Jan 08, 2019 It was a great behalf of in In this report, Katrina K. Oregon City, OR Dec 27, 2018 Top notch! Page 1 of 6 report. Visit more about.

2 Matt H. Tualatin, OR Sep 24, 2018 Evans B. Aug 24, 2018 Cendy D. Tigard, OR Aug 13, 2018 Bob P. Sherwood, OR Aug 09, 2018 Colby M. Newberg, OR Aug 07, 2018 Connor C. Jul 06, 2018 was able to complete the project far ahead of schedule and did a great job working around a few uneseen water damage areas. The end product looks amazing. We were really impressed with the professionalism and work ethic of the work crew. Great craftsmen, very professional, great service, easy to work with and very happy customers. Highly recommended. In today's world we need more business's like NW Siding. The detail was very on spot. Perfect job. NW siding and windows re-sided my house in the spring of Ken the project manager was professional, polite and was always available questions. The siding crew were professional and extremely hard workers. We had a range of weather from pouring rain to 80+ degrees, neither of which slowed them... Ken was great to work with. Very knowledgable and responsive. Alex, the on site eman, was also very good. Alex kept his crew on schedule and would troubleshoot any issues that arose. behalf of in In this report, Craig W. Canby, OR Apr 13, 2018 They were awesome. Page 2 of 6 report. Visit more about.

3 Jerry A. Dec 14, 2017 Paul L. Aloha, OR Nov 08, 2017 Steve M. Oct 06, 2017 Erik L. Sherwood, OR Sep 07, 2017 Matt D. Jun 09, 2017 Good job, they quickly did the job according to the schedule they gave me. NW Siding has shown an incredible attention to careful detail, the way craftsman work was done as I was growing up in the building design and construction industry. It is evident that they are driven to provide excellent protection against moisture entry into my house, and take the time to do it right,... Ken offered some good solutions to some problem areas with my existing facia boards. He was very patient and cooperative in meeting an going over the details of the project. It started on time as promised. The crew was great. They worked well together and were focused on detail and quality. This job... Very professional and honest. Re-siding our house was a big expense my family. Glad we went with NW Siding. Jack the project manager was very thorough, communicated well and check the project status on a regular basis to ensure things were completed properly and completely. behalf of in In this report, Page 3 of 6 report. Visit more about.

4 Kylie T. Apr 05, 2017 James P. Tualatin, OR Oct 20, 2016 Beverly D. Tualatin, OR Mar 02, 2016 Mel S. Hillsboro, OR Jan 13, 2016 Oct 01, 2015 Oct 01, 2015 Not the cheapest bid, but incredibly responsive, and was able to do our entire project in-house. The market is insanely busy so we had a huge problem even getting a callback, but the office was quick and responsive, and the crews friendly, respectful and competent. We had a couple of change orders that... Taking care of a couple little things took too long but all in all I would recommend N.W. Siding. The site was kept "very clean" so props to them that. From the first contact with NW Siding to the finished project, every one I dealt with was a professional. I was kept in the loop every step of the way. The bid was accurate, the job was finished on schedule. NW Siding was the only company I interviewed who included house painting in their bid. I love... Very responsive to my multiple questions; good work; on schedule; I felt I received good value. I would say you have an exceptional crew doing their job you. Thank you. Jack was right there whenever we needed an explanation or wanted to add insulation while the walls were open. He always returned calls and everything proceeded as he said it would. behalf of in In this report, Oct 01, 2015 We are very satisfied with the work permed. All of the quotes we were given were spot on. We liked the workmanship of the entire project. Page 4 of 6 report. Visit more about.

5 Mark P. Sep 30, 2015 Dan S. King City, OR Jul 29, 2015 Patricia R. Tigard, OR May 10, 2015 Jan 04, 2015 Jan 04, 2015 Le H. Jan 04, 2015 Nov 17, 2014 I would highly recommend them siding projects. The painting side was a little difficult to work with but the siding project manager was amazing. I also never did a final walk through with the lead project manager and that put me off a bit but the workmanship of the siding is amazing and I would recommend them that. My experience with could not have been better. Starting with my first telephone call to Candice in their office, to Ken, the salesperson and project supervisor, and finally, to demolition crew eman, Alex, and Roberto, the installation eman, Roberto. Everyone involved the tear... The project manager was knowledgeable and very responsive to questions and coordinated their crew's activities closely with our other contractors. Great service! Every happy with it! Communication and timing are perfect! I am very happy with the service. It is hard to pull one person out. Both crews were great, Candice was fantastic, and I did not have an encounter with anyone who was not pleasant or respectful. Could I please say everyone provided exceptional service and leave it at that? behalf of in In this report, Page 5 of 6 report. Visit more about.

6 Nov 17, 2014 Nov 14, 2014 The crews' communication with me. Everyone took time to call, chat, fill me in, explain, everything. This was very nice. They did not treat me or my wife like we were ignorant. I think they were really professional and I appreciate their understanding of me never having to do this on my own. Any questions I had, they referred me to the Hardie plank siding so I would know if they were doing it right. It wasn't shady and I appreciate that. behalf of in In this report, Page 6 of 6 report. Visit more about.

They did a superb job and they did it quick. I was amazed at how fast they did everything that they had to do.

They did a superb job and they did it quick. I was amazed at how fast they did everything that they had to do. Customer Feedback Summary Of 712 customers surveyed, 418 responded Value 93% Professional & Organized 88% Clean & Safe 89% Quality Of Materials 97% Quality Of Workmanship 92% Sales Knowledge 94% Recent

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