Customer Feedback Summary

Transcription

1 Customer Feedback Summary Of 62 customers surveyed, 39 responded Follow Up 100% Communication 95% Clean & Safe 97% Professional & Organized 97% Concern For Needs 100% Project Manager Professionalism 97% Quality: Workmanship/Materials/Crew 100% Sales Solutions 100% Value 100% Likely to Recommend 100% Recent Reviews & Published Comments Mary L. Angwin, CA Mar 21, 2019 did a wonderful job on our siding project. Their estimate was accurate, the construction team was talented and professional, and we're thrilled with the results. We enjoyed working with every member of the team. behalf of other cities in Calinia. N.P.-. Pacifica, CA Mar 21, 2019 PF Reilly installed a large section of James Hardie siding at our HOA as we work to replace in phases the deteriorating cedar shingle siding in our complex. The team did an excellent job on the installation and we plan to continue to use them going ward. PF Reilly will not disappoint you! Page 1 of 6 report. Visit more about.

2 Kenneth K. San Anselmo, CA Mar 20, 2019 Stephan B. Oakland, CA Mar 20, 2019 John T. San Bruno, CA Mar 18, 2019 Mark S. Forestville, CA Feb 20, 2019 Apr 27, 2018 Great experience with PF Reilly. Highly recommend. We were contact by PF Reilly through Hardy Planks. Our house was in dire straights of new siding and windows. The four companies we had interviewed to that point came across as very unprofessional, superfluous and untrustworthy. They just wanted to get the business done without listening to our needs... Highly recommend PR Reilly Siding and Windows. Professional quality work and products! Sean, Phil & Fran were amazing to work with. As a first time home owner, they helped me navigate the task of having new siding installed. You can tell that they put the customer first and want to truly make sure that you are satisfied (and with the quality of work, there's no reason not to be). Comment from Thank you very much your kind review. I was thrilled with the whole thing, the product, their application of it, and their overall professionalism. behalf of other cities in Calinia. Page 2 of 6 report. Visit more about.

3 Susan L. Novato, CA Apr 27, 2018 Apr 27, 2018 Lawrence K. Santa Clara, CA Feb 12, 2018 Jan 03, 2018 Jan 03, 2018 Dec 28, 2017 Dec 28, 2017 They were highly professional and absolutely competent in every dimension. Comment from Thank you so much Suzy! We are so glad that you were happy with everything. We thoroughly enjoyed working with you on your home. They are an outstanding, reputable company. They did everything that they said they would. They came right away to fix any issues even though I had already paid them. Sometimes that does not happen. I do not have a negative thing to say about them. They are wonderful. All in all it was a great experience, and while they estimated it might take a week, they finished in only a half a week! Nice surprise. I was most satisfied that they brought enough resources and they cleaned up very well. Everyone did a great job. The main contractor was good. The two brothers did a good job and the crew was good as well. I was most satisfied with the communication, it was done well. I would like to recognize Phil, he did a good job and him to notice an issue and note it to my neighbor. He tried to accommodate everyone. behalf of other cities in Calinia. Page 3 of 6 report. Visit more about.

4 Dec 23, 2017 William H. Redding, CA Dec 15, 2017 Jul 11, 2017 Jul 11, 2017 Matt R. Paradise, CA Jan 28, 2017 Diane C. Chico, CA Jan 20, 2017 I was really impressed. Very professional service. I was satisfied with my siding. They were neat and professional. Cleaned up each day. Also took the initiative to suggest changes which would improve the outcome of the project, and when they uncovered dry rot repaired/replaced wood as needed, as well as used extra flashing around windows to prevent later water intrusion. Installed... Phil did a great job overseeing the project, and his workers were helpful when I had questions. PF Reilly Siding and Windows exceeded our expectations. We are very happy with the job that PF Reilly completed on our office building. Untunately it started raining as soon as the construction project began which stretched out the timeline. The crew was great to work with and both Phil & Fran were very responsive to our questions. Phil spent a great... If I could rate this higher I would. Their price was the best of all the bids we received and they were able to exceed all of our expectations. behalf of other cities in Calinia. Page 4 of 6 report. Visit more about.

5 Steve P. Sacramento, CA Aug 15, 2016 I would recommend PF Reilly to everyone. We had a prior experience with another remodeling company that was horrible and let us with distrust, but Phil is a man of his word, the project turned out beautiful and everyone involved in this experience was a pleasure to work with. Not a thing was below our expectations. Our home set on the side of a hill and was a challenging home to reside. The crew was able to maneuver easily through the project and did an awesome job. I would highly recommend PF Reilly Siding & Windows to anyone considering residing their home. This project transmed our home and we are very pleased. Serg an Victor are exceptional representatives of this company. Every company should have employees who take such pride in there workmanship. Our home looks stunning, it is truly maintenance free. P. F. Reilly stayed true to there word throughout the entire installment. I would recommend them and there product, both are of the highest quality. There employees are very professional, well mannered, extremely organized and efficient. The end result, finished ahead of schedule, and the ease of working with Serge and Fran. The smoothness of the operation from start to finish made it easy me. behalf of other cities in Calinia. Page 5 of 6 report. Visit more about.

6 Aug 13, 2016 I would have them back to do addional work. behalf of other cities in Calinia. Page 6 of 6 report. Visit more about.