Customer Feedback Summary

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1 Customer Feedback Summary Of 14,754 customers surveyed, 6,944 responded Clean & Safe 94% Communication 87% Quality Of Materials 95% Likely to Recommend 86% Installation Crew 93% Problem Resolution 86% Professional & Organized 90% Quality Of Workmanship 93% Sales Knowledge 94% In this report, Schedule 90% Recent Reviews & Published Comments Louis B. Lowell, MA Mar 16, 2019 The sales person who we met with 2.5 hours over sold and over promised work that would be completed. We had to terminate the project after a few days of noticing that what was explained to us by the sales person in regards to wood trim replacement never happened as expected. We were deceived. I had... Monica C. Houston, TX I highly recommend this company. They definitely overstepped my expectations. The customer service was wonderful. Page 1 of 5 report. Visit more about.

2 Carolann B. Lakeland, FL Ailke D. Philadelphia, PA OLGA B. CAPE CORAL, FL Christopher D. Hopewell Junction, NY It's like a first class company, they treat you so courteous and professional. Their communication skills are excellent and they provide an exceptional customer I was very pleased with their work. Very efficient company. Helpful in answering questions. The windows look great. After comparing a couple of other companies, they had the best price. Also, they came in talked to you about what you want, how much you can spend and they gave you a quote. They never called back to bother you. You... Save your money and hire a local contractor. The materials they use are on the higher end, but I'm not sure that would justify a premium price the quality of installation that I received. In this report, Dawn S. Verona, PA This was my second project by West Shore. Both projects were very professional, efficient, and wonderful. I have never had a work crew at my house like West Shore. Quintin R. Orlando, FL Florida Home-Improvement Associates is very good at what they do and the installer was knowledgeable. Ana V. Everman, TX Everyone was very professional and we are very satisfied. We just had a storm with winds of 80 MPH and nothing happened to our windows. Page 2 of 5 report. Visit more about.

3 Charles D. Romeo, MI Raul C. Murrieta, NE Page H. Rock Hill, SC Audrea J. TAMARAC, FL Julie W. Harvest, NC It's a first class job, but I think the prices they charge are a little absorptive. Quick, professional and flexible. Highly recommended. Excellent customer service, excellent workmanship, Satisfied customer. I thought they did a wonderful job. I love it and I am satisfied with everything! Excellent work, done right! All the employees were friendly and courteous and really cared that I was happy with the process and the result. I would definitely recommend them. In this report, Elreta H. Miami Gardens, FL I was pleased with the work, time-frame of the work, and with the material. Christian M. Winter Haven, FL I love the salesperson at Power Home Remodeling, and the installers were very professional and amazing! Page 3 of 5 report. Visit more about.

4 Catherine M. SPRING HILL, FL Richard K. NAPLES, FL Perry D. Laurel, MD Adrianne A. Chicago, IL J S. Columbia, SC Alex was phenomenal and his crew was very professional. I was very satisfied. From the Sales staff to the installation crew they were absolutely professional and efficient. We are completely happy with Power Home Remodeling. The salesmanship was superb. From beginning to end communication was kept with me, the work was done timely, and certainly very satisfactory, the workmen were courteous, and were responsive to any questions or concerns that I had! In this report, Sheryl G. Dallas, TX The team that did the installation. They did so with such kindness. They were so caring, they worked well together & they did an excellent job. I will always remember the awesome job they did! Emma S. Garland, TX I am sorry that I can not give an excellent rating all the way through. Page 4 of 5 report. Visit more about.

5 L. D. Glenn Heights, TX Terri S. Rochester, MI Cheryl G. Miramar, FL Judy F. Lakewood, CO Mar 11, 2019 Sue R. Holly Springs, GA Mar 11, 2019 They were very kind and efficient. Their problem solving was very effective. They were very good and very professional. They did a great job on a cold day. I love the job. The workers were great. They were perfect and wonderful. They explained things. I just don't like the screens. They are too thin. I love the doors and windows. Power Home Remodeling was very efficient and got it done in a timely manner. Power Home Remodeling did a really great job, especially the installers, they were professional. In this report, J.S.S. Westerville, OH Mar 10, 2019 So the most part I am happy with my Improveit! We had 19 windows replaced. Its not cheap, but it seems to be a good product. The salesmen was very knowledgeable. He was very responsive, the only disappointing apart of him was he told us he would be the person we could communicate if we... M.M.T. Shakopee, MN Mar 09, 2019 the guys who came to our house was fantastic Page 5 of 5 report. Visit more about.

Our installer John Stoddard was polite, courteous, and efficient. The order was exactly as we had placed it and we are very satisfied.

Our installer John Stoddard was polite, courteous, and efficient. The order was exactly as we had placed it and we are very satisfied. Customer Feedback Summary Of 1,387 customers surveyed, 623 responded Clean & Safe 97% Installation Crew 91% Professional & Organized 86% Quality Of Materials 94% Quality Of Workmanship 92% Schedule 85%

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They did a superb job and they did it quick. I was amazed at how fast they did everything that they had to do.

They did a superb job and they did it quick. I was amazed at how fast they did everything that they had to do. Customer Feedback Summary Of 712 customers surveyed, 418 responded Value 93% Professional & Organized 88% Clean & Safe 89% Quality Of Materials 97% Quality Of Workmanship 92% Sales Knowledge 94% Recent

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