State Agency Consumer Complaint Information

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1 Alabama Commission on Higher 100 N. Union St. P.O. Box Montgomery, AL Main: (334) Alabama Department of Postsecondary P.O. Box Montgomery, AL Main: (334) Alaska Commission on Postsecondary PO Box Juneau, AK Main: (907) SCHOOL/Postsecondary_Institutions/Consu mer_protection Arizona Department of 1535 W. Jefferson St. Phoenix, AZ Main: (602) Arkansas Higher Coordinating Board 423 Main Street, Suite 400 Little Rock, AR Main: laintprocess.aspx /AcademicAffairsDivision/ICAC%20Rules%2 0and%20Regulations/APPENDIXJ.pdf California Bureau for Private Postsecondary 2535 Capitol Oaks Drive, Suite 400 Sacramento, CA Main: (916) FAX: (916) t.shtml Colorado Department of Higher Complaints 1560 Broadway Suite 1600 Denver, CO Main: (303) Fax: (303) Connecticut Office of Higher 61 Woodland Street Hartford, CT Main: (860) (or) intform.pdf Delaware Department of The Townsend Building 401 Federal Street, Suite 2 Dover, DE Main: (302) or (302) District of Columbia Superintendent of Licensure Commission (ELC) Public Complaints 810 First Street NE, 9 th Floor Washington, DC Main: (202) osse@dc.gov Florida Department of Commission for Independent 325 W. Gaines Street, Suite 1414 Tallahassee, FL cieinfo@fldoe.org

2 State of Georgia Nonpublic Postsecondary Iowa College Student Aid Commission Commission 430 East Grand Ave., FL E. Exchange Place, Suite 220 Des Moines, IA Tucker, GA Main: (515) Main: (770) Hawaii Postsecondary Authorization Program (HPEAP) PO Box 541 Honolulu, Hawaii Main: (808) Idaho State Board of 650 West State Street, Suite 307 PO Box 83720) Boise, Idaho Private Postsecondary & Proprietary School Coordinator Contact: Val Fenske Main: (208) /student_complaint.asp Illinois Board of Higher 431 East Adams, 2 nd Floor Springfield, Illinois Main: (217) info@ibhe.org laint.htm Indiana Commission for Higher Board for Proprietary Indiana Commission for Higher 101 West Ohio Street, Suite 670 Indianapolis, IN (317) ext. 0 complaints@che.in.gov Kansas Board of Regents 1000 SW Jackson Street, Suite 520 Topeka, KS Main: (785) _complaint_process Kentucky Council on Postsecondary Director of Postsecondary Licensing Council on Postsecondary 1024 Capital Center Drive, Suite 320 Frankfort, KY mplaint Kentucky State Board for Proprietary P.O. Box 1360 Frankfort, KY Main: (502) ms/form%20to%20file%20a%20complaint.pdf Louisiana Board of Regents Attn: Assistant Program Manager PO Box 3677 Baton Rouge, LA Main: (225) (or) ocedure.pdf Maine Department of Director of Policy and Programs 23 State House Station Augusta, ME x.shtml

3 Maryland Higher Commission Student Complaint Process Consumer Protection Division Office of the Attorney General 200 Saint Paul Place Baltimore, Maryland Main: (410) f/mhecstudentcomplaintprocess.pdf Missouri Department of Higher 205 Jefferson Street, PO Box 1469 Jefferson City, MO Main: (573) INTRESOLUTION-reviseddraft.pdf Massachusetts Board of Higher One Ashburton Place, Room 1401 Boston, MA Main: (617) omplaintprocess.asp Michigan Department of Licensing and Regulatory Affairs Bureau of Commercial Services, Licensing Division Proprietary School Unit Staff 201 N. Washington Sq. Lansing, MI _61343_35395_ ,00.html Minnesota Office of Higher Registration & Licensing 1450 Energy Park Drive, Suite 350 St. Paul, MN Main: or Mississippi Commission on College Accreditation 3825 Ridgewood Road Jackson, MS Main: (601) udentcomplaintform.pdf Montana Board of Regents Office of Commissioner of Higher Montana University System 2500 Broadway Street PO Box Helena, MT Main: (406) Process.asp#Institutions%20Outside Nebraska Coordinating Commission for Postsecondary PO Box 95005, Lincoln, NE Main: (402) /PDF%20Documents/PPCS%20Forms/Complaintform.pdf aint.asp Nevada Commission on Postsecondary 8778 S Maryland Parkway, Suite 115 Las Vegas, NV Main: (702) nfo.htm New Hampshire Higher Commission Edward R. MacKay, Division Director New Hampshire Department of 101 Pleasant Street Concord, NH Main: (603) Edward.MacKay@doe.nh.gov

4 State of New Jersey Ohio State Board of Career Colleges and Schools Office of the Secretary of Higher 30 East Broad Street, Suite 2481 NJ Higher Columbus, OH P.O. Box 542 Maine: (614) Trenton, NJ Main: (609) mplaint.aspx ontactus.shtml New Mexico Higher Department 2048 Galisteo Street Santa Fe, New Mexico Main: (505) s.aspx New York State Bureau of Proprietary School Supervision Investigations and Audit Unit 116 West 32 nd Street, 5 th Floor New York, NY Main: (212) BPSS@NYSED.GOV los.htm North Carolina State Board of Proprietary Schools 200 West Jones Street Raleigh, North Carolina Scott Corl Executive Director of Proprietary Schools Main: (919) corls@nccommunitycolleges.edu ary-schools North Dakota University System Tanya Spilovoy, D. Ed. Director of Distance and State Authorization 1815 Schafer St., Ste. 202 Bismarck, ND tanya.spilovoy@ndus.edu Oklahoma State Regents for Higher 55 Research Parkway, Suite 200, Oklahoma City, OK Main: (405) Oregon State Board of Higher of Higher Coordinating Commission Shell Dumas 775 Court St. NE Salem, OR Main: (503) Pennsylvania Department of Postsecondary and Adult 333 Market Street, 12th Fl Harrisburg, PA Main: (717) ra collunivseminfo@pa.gov pt/community/higher_education/8711/complai nt_procedure/ Rhode Island Board of Governors for Higher Shepard Bldg. 80 Washington Street Providence, RI Main: (401)

5 South Carolina Commission on Higher Academic Affairs and Licensing 1122 Lady Street, Suite 300 Columbia, SC Main: (803) (or) ademicaffairs/license/complaint_procedures_a nd_form.pdf South Dakota Board of Regents 306 East Capitol Ave Suite 200 Pierre, SD Home: ARA/SDSARA_000.htm Tennessee Higher Commission Division of Postsecondary School Authorization Parkway Towers, Suite James Robertson Parkway Nashville, TN Main: (615) ondaryauth/psa.html (or) yauth/complaintform.pdf Texas Workforce Commission TWC-Career Schools and Colleges Austin, Texas, Main: (512) reer-schools-colleges-students.html Texas Higher Coordinating Board College Readiness and Success Division P.O. Box Austin, Texas d=051f93f5-03d4-9cce- 40FA9F46F2CD3C9D Utah Division of Consumer Protection 160 East 300 South Salt Lake City, Utah Main: (801) hools.html (or) Vermont Agency of 219 North Main Street, Suite 402, Barre, VT Cathy Hilgendorf Main: (802) ary#resources (or) VTAOE- Complaint_Resolution_for_Postsecondary_Educatio n.pdf Virginia State Council of Higher 101 N. 14TH St., 10TH FL, James Monroe Bldg. Richmond, VA Main: (804) Washington Student Achievement Council 917 Lakeridge Way SW Olympia, WA Program Administrator Karen Oelschlager Main: Washington Workforce Training and Board th Avenue Olympia, WA Main:

6 West Virginia Higher Policy Commission 1018 Kanawha Boulevard, East - Suite 700 Charleston, WV Main: (304) jtice@hepc.wvnet.edu content/uploads/2014/06/student-complaint- Process-revised-3.pdf Wisconsin al Approval Board 30 W. Mifflin St., 9th Floor P.O. Box 8696 Madison, WI Main: (608) eabmail@eab.state.wi.us Wyoming Department of 2300 Capitol Avenue Hathaway Building, 2nd Floor Cheyenne, WY Main: (303) elaine.marces@wyo.gov dent-complaint-process.pdf

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