MLGBC Conference. Benchmarking for Success. Lansing Center, Lansing MI

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1 MLGBC Conference Benchmarking for Success Lansing Center, Lansing MI December 3, 2013

2 The 2013 MLGBC Benchmarking for Success Conference is generously supported by: Morris Chair in State and Local Government Finance and Policy, Michigan State University Center for Economic Analysis at Michigan State University Michigan Association of Counties Michigan Municipal League Michigan Township Association Southeast Michigan Council of Governments

3 Benchmarking is a tool designed to help local governments improve services and perhaps decrease costs. While benchmarking is an important and useful tool for most local governments, tough fiscal times in Michigan necessitate new and innovative ways to satisfy constituent needs under the strain of fewer resources. The Michigan Local Government Benchmarking Consortium brings together cities, townships, villages and counties from across Michigan and produces meaningful and relevant performance measures for the purpose of benchmarking and multijurisdictional performance comparisons. Performance measures cover a variety of services provided by local governments. The benchmarking consortium is a member developed and member driven organization. The membership determines the service areas that are studied. These areas tend to possess significant budgetary implications and/or have a direct impact on citizens. The Executive Board provides the necessary leadership and guidance for the consortium. The duties of the Executive Board include, but are not limited to, an assessment of member needs, the creation of new Service Area Committees as necessary, the development of strategic goals, and the appointment of the conference planning committee. Each year consortium participants submit data to Michigan State University Extension in any or all of the services areas studied and the data is analyzed and organized into a report that presents a picture of how and how well each municipality delivers each service as well as information that helps others identify like providers. The intended outcome of this Michigan Local Government Benchmarking Consortium endeavor is the use of comparative performance information for purposes of accountability and performance improvement. For more information on the Michigan Local Government Benchmarking Consortium, contact program director Mary Schulz at schulzm2@msu.edu or For more information, go to: To register today, see membership form at the back of this program.

4 2013 MLGBC Conference: Benchmarking for Success Time Activity Location 9:30 am Conference Check-In & Coffee with Exhibiters Upper Concourse E 10:00 am Welcome Larry Hummel, MLGBC Executive Board Chair, Engineer Manager, Van Buren County Road Commission Mary Schulz, Program Director 10:20 am A Conversation on Local Fiscal Crisis, Bankruptcy and Emergency Managers: Darnell Earley, Emergency Manager of Flint, Eric Scorsone, Extension Specialist, Michigan State University and The Honorable Dayne Walling, Mayor of Flint, Moderator David Schweikhardt, Professor, Michigan State University 12:00 pm Lunch Luncheon Featured Speaker: Tom Curran, Executive Director, Michigan Municipal Services Authority 1:30 pm Benchmarking and Performance Management Best Practices Panel Moderator: Dave Boerger, Director of Fiscal Consulting Services, SEMCOG John Elsinga, Manager, Delhi Charter Township Franklin Fisher, GIS/DPW Admin., Waterford Township Phillip Moore, Manager, Alma City Room 203 Room 203 Room 201 Room 203 2:45 pm Break & Coffee with Exhibiters Room 203 3:00 pm Michigan s Local Government Outlook David Schweikhardt, Professor, Michigan State University 4:00pm Conference ends. Travel safely! Room 203

5 Capture Your Ideas Here 1. In the absence of a magical money tree (additional funding) and based your municipality s strengths & niches, what potential opportunities have you identified in the following areas? a. Improve service quality? b. Increase operational efficiencies? c. Collaborate with regional municipalities? d. Merge/consolidate with regional municipalities? e. Better resource allocation? f. Improved revenue generation and capture?

6 g. Citizen involvement? h. Improve analytical capabilities? i. Enhance transparency? 2. What internal (weaknesses) or external (threats) factors does the municipality face that would place it at a disadvantage relative to others to achieving any of the above identified objectives?

7 Michigan Local Government Benchmarking Consortium Conference December 3, 2013 Participant List Claire Allard 3rd Floor Romney Building Jeff Anderson Christine Arnoczki City of Trenton 2800 Third Trenton, MI Ken Arthur City of Midland 2646 E. Blackhurst Rd Midland, MI Regina Bell Digerati 500 Griswold Detroit, MI David Boerger* SEMCOG 5266 Elmgate Orchard Lake, MI Randall Byrne Michigan Dept of Treasury 430 W. Allegan Lansing, MI Jeff Campbell Stuart Campbell 8th Floor Romney Building John Clark

8 Megan Clark 410 Abbot Tom Curran* Executive Director Michigan Municipal Services Authority Grand Rapids, MI Tim Dempsey East Lansing, MI Cathy DeShambo - DPW cdesham@cityofeastlansing.com Derek Diederich Waterford Township 5240 Civic Center Drive Waterford, MI ddiederi@twp.waterford.mi.us Alan Dolley City of Williamston 161 E. Grand River Ave. Williamston, MI manager@williamston-mi.us Darnell Earley* Emergency Manager, City of Flint 1101 S. Saginaw 1st Floor City Hall Flint, MI John Elsinga* Delhi Charter Township 2074 Aurelius Road Holt, MI John.Elsinga@Delhitownship.com Tim Faas Charter Township of Canton 1150 S Canton Center Road Canton, MI tfaas@canton-mi.org Frank Fisher* Waterford Township 5240 Civic Center Drive Waterford, MI ffisher@twp.waterford.mi.us John Fitzpatrick 8th Floor Romney Building fitzpatrickj@michigan.gov Ron Ford County Commissioner, Luce County M-28 McMillian, MI yopper1949@hotmail.com Bill Fritz Waterford Township 5240 Civic Center Drive Waterford, MI wfritz@twp.waterford.mi.us Joseph Gacioch City of Ferndale 300 E. 9 Mile Road Ferndale, MI jgacioch@ferndalemi.gov

9 Ashley Gelisse Department of Treasury 430 West Allegan Street Lansing, MI Terry Gibb Michigan State University Extension, GPP Dunham, Ste 12 Clinton Twp, MI David Hall Meridian Township 5151 Marsh Road Okemos, MI Mary Haskell Ken Hudak Road Commission for Oakland County Lahser Road Beverly Hills, MI Lawrence Hummel* Van Buren County Road Commission 325 West James Street Lawrence, MI James Hurt City of Grand Rapids 201 Market Street SW Grand Rapids, MI Rick Kane Marcus Kirkpatrick Robert Kittle Munetrix, LLC 3297 Five Points Drive Auburn Hills, MI Ronald Lacasse - DPW rlacass@cityofeastlansing.com George Lahanas 410 Abbot Rd glahana@cityofeastlansing.com Phil LaJoy Charter Township of Canton 1150 S Canton Center Road Canton, MI plajoy@canton-mi.org Greg Lelito City of Madison Heights 300 W. 13 Mile Road Madison Heights, MI kathyvesprini@madison-heights.org

10 Juli Liebler East Lansing Police Department 409 Park Lane Eric Lupher Citizens Research Council of Michigan Six Mile Road, Suite 208 Livonia, MI Melissa Marsh City of Madison Heights 300 West 13 Mile Road madison heights, MI Timothy McCaffrey Alan McCarrick John McCarter City of Novi Ten Mile Road Novi, MI Stewart Meek City of Royal Oak 211 S Williams St Royal Oak, MI stewartm@romi.gov Gary Mekjian, P.E. City of Farmington Hills W. Eleven Mile Road Farmington Hills, MI gmekjian@fhgov.com Steve Miller Center for Economic Analysis Justin S. Morrill Hall of Agriculture 446 W. Circle Drive, Room 88 East Lansing, MI mill1707@anr.msu.edu Summer Minnick Michigan Municipal League 208 N Capitol Ave sminnick@mml.org Karen Mondora City of Farmington Hills W. Eleven Mile Road Farmington Hills, MI kmondora@fhgov.com Phillip Moore* City of Alma PO Box E. Superior Alma, MI pmoore@ci.alma.mi.us Tom Morrissey tmorrissey@deltami.gov

11 Jeff Murphy East Lansing Police Department 409 Park Lane Karen Murphy City of Midland 333 W. Ellsworth St. Midland, MI Benjamin Myers City of Madison Heights 300 W. 13 Mile Road Madison Heights, MI Shelli Neumann 410 Abbot Deb Nolan Ingham County Board of Commissioners 341 S Jefferson PO Box 319 Mason, MI bbennett@ingham.org Dan Ralley City of Petoskey 101 E Lake Street Petoskey, MI dralley@petoskey.us John Renneberg County of Gratiot 214 E. Center Street Ithaca, MI rhubbard@gratiotmi.com Jeremiah Rivera 8th Floor Romney Building riveraj1@michigan.gov Jen Roberts jroberts@deltami.gov Mike Roman mroman@deltami.gov Victor Rose City of Grand Rapids 201 Market Street SW Grand Rapids, MI vrose@grcity.us Robert Scheuerman - DPW bscheue@cityofeastlansing.com

12 Mary Schulz* Program Director, MLGBC Michigan State University Justin S. Morrill Hall of Agriculture 446 W. Circle Drive, Room 86 East Lansing, MI David Schweikhardt* AFRE, Michigan State University Justin S. Morrill Hall of Agriculture 446 W. Circle Drive, Room 204 East Lansing, MI Eric Scorsone* Michigan State University Justin S. Morrill Hall of Agriculture 446 W. Circle Drive, Room 90 East Lansing, MI Christine Simon 8th Floor Romney Building Joseph Sova City of Midland 333 W Ellsoworth St. Water Office Midland, MI jsova@midland-mi.org Emily Strucel Michigan Association of Counties 935 North Washington Ave. Lansing, MI fischer@micounties.org Dale Swift Branch County 31 Division Street Coldwater, MI DaleSwift1@gmail.com Brian Thelen 7710 W Saginaw Highway bthelen@deltami.gov Eric Tumbarella City of Lansing, IT Department 201 North Grand Avenue Lansing, MI jami.garver@lansingmi.gov The Honorable Dayne Walling* Mayor, City of Flint 1st Floor City Hall Flint, MI Frank Walsh Charter Township of Meridian 5151 Marsh Road Okemos, MI walsh@meridian.mi.us Dale Westrick Watertown Township 9041 West Herbison Grand Ledge, MI dale_westrick@yahoo.com James Wickman Hartland Township 2655 Clark Road Hartland, MI jwickman@hartlandtwp.com ext. 260

13 Marie Wicks James Willems 8th Floor Romney Building Michael Zingsheim 8th Floor Romney Building Richard Wooten Michigan State University Extension Wayne County 5454 Venoy Road Wayne, MI *Presenters