o PROGRAM ACTIONS I PHONE: l41() IMPACT AND APPROVAL SIGNATURES N: Course and Program Development: Orisinal SUbject Code/Course Number:

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1 db Document N: Course and Program Development: IMPACT AND APPROVAL SIGNATURES See Course and Program Development Poliqtand Procedures. ( SCHOOl: o LAW OMSB o CAS 0cPA CONTACT NAME: IBridal Pearson I PHONE: l41() DEPARTMENT/DIVISION: ISchool of Health and Human Services IDATE PREPARED: 14/19/13 PROPOSED SEMEmROF rmplementation: efau o spring YEAR: TYPE OF ACTION: add (new) o deactivate o modify o other LEVEL OF ACTION: o noncredit undergraduate o graduate o other ACTION BEING REQUEmD (select one category, either Course Actions or Program Actions): COURSE ACTIONS Orisinal SUbject Code/Course Number: o PROGRAM ACTIONS Original Prop-am Title: IHSER 330 Original Course Title: Human Services Delivery Systems and Diversity Select one or multiple actions from one ofthe lists below (review the list of necessary documents and signatures): ADDmONAL DOCUMENTAnON (check all appropriate boxes of documents included; review the list ofnecessary documents): 1;1 summary proposal (0) 1ZI course definition document (P) Cl full five-page MHEC proposal (Q) Cl financial tables (MHEC) (R) Cl other documents as may be required by MHEC!USM (S) Cl other (T) $ummer2010 1

2 IMPACT REVIEW (review the list ofnecessary signatures): Q impact statement attached b.ots Co University Relations d. Admissions e. Records APPROVAL SEQUENCE (review the list ofnecessary signatures): B. General Education (for No.7, 8) C. Final Faculty Review Body Within Eac School (Chair) D.Dean E. University Faculty Senate (Chair) F. University Council (Chair}l G. Provost and Senior Vice President for Academic Affairs H. President I. Board of Regents (notification only) J. Board of Regents (approval) K. MH C (notification only) I L. MHEC (approval) M. Middle States Association notification red only ifthe University's mission is changed by the action 1 University Council review (for recommendation to the president or back to the provost) shall be limited to curricular or academic policy issues that may potentially affect the University's mission and strategic planning, or have a significant impact on the generation or allocation of its financial resources. Summer

3 18 alb Document 0: Course and Program Development: SUMMARY PROPOSAL See Course and Pmgram Development PolicV and Procedures Iwww.ubalt.edu{provost) for instructions. SCHOOL: o LAW OMSe o CAS ocpa CONTACT NAME: IBridal Pearson I PHONE: ( DEPARTMENT/DMSION: 'School of Health and Human Services IDATE PREPARED: 14/19/13 PROPOSED SEMESTER OF fmplemintation: o fait o spring YEAR:l2013 ACTION BEING REQUESTED (select one category, either Course Actions or Program Actions): o COURSE ACTlONS o PROGRAM ACTlONS OrIiinai Subject Code/Course Number: Original Prosram Title: IHSER330 OrIiinal Course TItle: Human Services Delivery Systems and Diversity Select one or multiple actions from one 0/the lists below (review the list ofnecessary documents and signatures}:.f 1. Experimental Course 2. Course rltle 3. Course Credits 4. Course Number 5. Course level 6. Pre- and Co-Requisite 7. Course Description 8. New Course 9. Deactivate Course 22. Other For changes to existing courses: OLD Tf11. I ISUBJECT CODE/COURSE NO 1 ICREOOS 1..._---' NEW Tf11. I ISUBJECT CODE/COURSE NO 1 ICREoosl,-_---' Summer

4 DESCRIBE THE REQUESTED COURSE/PROGRAM ACTION (additional pages may be attached if necessary): The addition of a new Human Services Administration elective course: HSER 330 Human Services Delivery Systems and Diversity SET FORTH THE RATIONALE FOR THIS PROPOSAL: *Expand the current curriculum *Develop an elective course with a human services HEGIS code. *Create a course in alignment with the curriculum standards of The Council for Standards of Human Services Education Summer

5 lib DOCUMENT P: COURSE DEFINITION See Course and Program Development Policy and Procedures ( for instructions. 1. DATE PREPARED PREPARED BY Bridal Pearson 3. DEPARTMENT/DIVISION School of Health and Human Services 4. COURSE NUMBER(S) with SUBJECT CODE(S) HSER COURSE TITLE Human Services Delivery Systems and Diversity 6. CREDIT HOURS 3 7. CATALOG DESCRIPTION Examines various issues in the context of human services delivery systems within organizational environments possessing many levels of diversity including gender, race, religion/spirituality, types of professions/credentials, levels of education, socioeconomic status, sexual orientation and physical ability. Explores how one's own limitations, values, reaction patterns and culture may impact policies, practices, processes and interventions. Investigates perspectives of leadership, employees and service recipients. 8. PREREQUISITES none 9. COURSE PURPOSE (how the course is to be used in the curriculum; e.g., required for the major, elective, etc.) This course will serve as an elective 10. GENERAL EDUCATION AREA (if applicable; e.g., social sciences, humanities, mathematics, etc.) 11. COURSE TYPE/COMPONENT (clinical, continuance, discussion, field studies, independent study, laboratory, lecture, practicum, research, seminar, supervision, thesis research, tutorial or workshop; this must match PeopleSoft 9.0 coding, so check with your dean's office if you Summer 2010

6 are unsure of the correct entry) lecture 12. FACULTV QUALIFIED TO TEACH COURSE Tiffany Parkman, Mariglynn Collins, Bridal Pearson 13. CONTENT OUTLINE Human Services Delivery Systems Cultural Competence Racism, Sexism, Prejudice, Privilege Interactive relations of leadership, employees, and service-recipients 14. LEARNING GOALS Examine organizational strategies for managing diversity Develop an awareness of how one's limitations, values, reaction patterns may Impact policies, practices, interventions Acquire skills for ethically and effectively meeting the needs of diverse employees and service-recipients Increasing awareness of about racism, sexism, prejudice and privilege and the potential effects of these factors on the Individual and the employees and service-recipients with whom they may interact 15. ASSESSMENT STRATEGIES Cultural Immersion experience and reflection paper Presentation of a cultural group different from self Two exams based on assigned readings 16. SUGGESTED TEXT(S) and MATERIALS (e.g. textbooks, equipment, software, etc., that students must purchase) Carr-Ruffino, N. (2009). Managing Diversity: People Skills for a Multicultural Workplace, 8 th edition. Pearson Publishing Harvey, C.P., Allard, J.M. (2009). A Framework for Understanding Social Identity Perspectives in Understanding and Managing Diversity, 4th edition. Pearson Prentice Hall 17. SPECIAL GRADING OPTIONS (if applicable) N/A Summer 2010

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