WORKING DRAFT Last Modified 12/10/ :02 PM Eastern Standard Time Printed. Overview of Open SUNY

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1 WORKING DRAFT Last Modified 12/10/ :02 PM Eastern Standard Time Printed Overview of Open SUNY March 2014

2 Why Open SUNY? What is Open SUNY? What was the path to design Open SUNY? How can Open SUNY support faculty? What is the path ahead? 1

3 Just in New York, there are millions of individuals who need access to highquality higher education Potential target student populations in New York State Underserved adults At least a high school education, but no college degree Associate s or bachelor s degree 6.9 M 4.2 M Currently enrolled students Current SUNY students Other NYS college students 0.46 M 0.86 M High school students Juniors and seniors in NYS 0.39 M Millions more potential students in other states and around the world SOURCE: National Center for Education Statistics, Current Population Survey 2

4 Students face real challenges that impact access, completion, and success challenges that better onlineenabled education from SUNY institutions can solve SUCCESS I wish all my professors had been as effective at teaching online as the best of them I feel like I would have learned more COMPLETION I need some extra help to make online work for me. COMPLETION It will be tough for me to finish my degree because of the costs (e.g., textbooks) COMPLETION I need to take courses from another SUNY school at a distance ACCESS The degree I want isn t offered online by any SUNY institution SUCCESS I want to combine the flexibility of online and hands-on learning opportunities ACCESS I m not sure what online degrees SUNY offers / it is hard to find the right program for me SOURCE: Student focus groups and surveys; Regional Engagement Sessions; interviews with campus staff 3

5 At the same time, online education is rapidly and substantially changing the higher education landscape ~20% >30% 69% ~$7,000 Yearly growth rate of students enrolled in at least one online course over the last decade Percent of students enrolled in higher education in the U.S. also enrolled in at least one online course 2 Chief academic leaders that say that online learning is critical to their long-term strategy 3 Cost of the new online M.S. in Computer Science from Georgia Tech 1 1 Babson Survey Research Group and the College Board, Changing Course: Ten Years of Tracking Online Education in the United States 2 Babson Survey Research Group and the College Board, Changing Course: Ten Years of Tracking Online Education in the United States 3 Babson Survey Research Group and the College Board, Changing Course: Ten Years of Tracking Online Education in the United States 4 4

6 SUNY must respond by working together to raise the bar on our online-enabled education efforts. Open SUNY is our common response Open SUNY Vision Open SUNY aims to provide students with the nation s leading online learning experience. Open SUNY aims to draw on the Power of SUNY and support campuses and faculty to: Dramatically expand access to higher education Raise completion rates Prepare students for success in their lives and careers, and contribute to the economic success of New York State and beyond Source: 2013 State of the University Address: College Is Worth It, January 15, 2013; Interim Report of the Chancellor s Online Education Advisory Team, December 2012; SUNY Board Outlines Implementation of Open SUNY, March 19,

7 Why Open SUNY? What is Open SUNY? What was the path to design Open SUNY? How can Open SUNY support faculty? What is the path ahead? 6

8 What is Open SUNY? A cross-system collaboration to create initiatives and services that support campuses and faculty in enhancing online-enabled education to improve student access, completion and success Open SUNY WILL Be a set of initiatives and services Enhance our joint capabilities and offerings in online-enabled education Acknowledge and build upon successes and ongoing efforts of your campuses Provide attractive opportunities for campuses while respecting their autonomy Open SUNY WILL NOT Be a new campus or serve as a degreegranting entity Change the authorities of Presidents or other campus leaders Alter, undermine, circumvent or otherwise change existing governance processes or models Establish a set of mandates for campuses or faculty to conduct online education 7

9 Myths about Open SUNY There are a number of myths about Open SUNY 1. Open SUNY will try to remove faculty control of the curriculum and modify academic standards. 2. Open SUNY and online education is a smokescreen for job cuts. 3. Open SUNY will force our faculty to accept credits from other SUNY institutions from MOOCs from PLAs that we do not think provide the level of learning / rigor we demand. 4. Open SUNY is all about seamless transfer. 5. Open SUNY and efforts to expand online-enabled learning risk my / my colleagues critical intellectual property. 6. All faculty will be forced to teach online. 7. Open SUNY will turn teaching into a cookie-cutter process, forcing standardization. 8

10 Open SUNY: Our digital DNA =Not operational in Jan /7 service hotline Online academic tutoring 24/7 service hotline Library and open educational resources Student computer program Open SUNY Learning Commons Student services hotline Community of practice Educational resources eportfolio Course supports Faculty professional development in online education Student concierge Universal sign-on Open- SUNY.edu navigator Competency development Faculty supports Research & innovation Student supports Student online experience Online readiness assessment Creditbearing third-party content Competencybased learning Lab for new models in teaching and learning Open SUNY Complete SUNY Exploration course SUNY Potential students Prior learning assessment NY State Experiential learning Academic initiatives High-needs disciplines Campus and system-wide initiatives and supports Stakeholder engagement and communications Funders and partners Offerings powered by Open SUNY + Institutional pathways & readiness Monitoring and continuous improvement Revenue and cost models Signature SUNY programs Open SUNY Global General education Affordable broadband for NYS Open SUNY infrastructure Policy architecture Credits and financial aid across campuses Workforce development Skill remediation IT enablers Identification & verification Legal and compliance policies 9

11 Degrees powered by Open SUNY + will have a series of distinctive elements Degrees powered by Open SUNY + Student supports Faculty supports Highlighted on Open SUNY Navigator Personal Concierge 24/7 Help Desk Online Academic Tutoring Experiential Learning Industry-Leading Teaching Practices 24/7 Help Desk Provided McKinsey team members of extraordinary Preferred talent. access to faculty center Give every ounce of energy for our success. Do you Course sleep? development supports including: Powerful Instructional that you have designer the ability to work from the Director Multimedia to the specialist junior analyst. Librarians Invaluable coaches to our senior leaders and team Expanded members. tools for integration with the Learning Management Systems SOURCE: McKinsey 10

12 The first wave of degrees powered by Open SUNY + includes eight degrees from six campuses AAS in Clinical Laboratory Technologies AAS/AS in Tourism Management BS in Electrical Engineering BS in Business, Management, and Economics: Human Resources Management BS in Science, Mathematics, and Technology: Information Systems BS in Nursing MBA MBA in Health Services Administration 11

13 Open SUNY will also benefit campuses without degrees powered by Open SUNY + Campus goals Elements of Open SUNY that benefit all campuses Attracting students Open- SUNY.edu navigator Online readiness assessment Engagement: Potential students Developing programs and institutional capability Open SUNY infrastructure Identification & verification Institutional pathways & readiness Supporting faculty Competency development Community of practice Research & innovation Open SUNY Learning Commons Enhancing student experience and completion Experiential learning 12

14 Why Open SUNY? What is Open SUNY? What was the path to design Open SUNY? How can Open SUNY support faculty? What is the path ahead? 13

15 Open SUNY builds on a 20-year track record of introducing innovative ideas, testing and scaling them, and making them mainstream 1994: Initiated system-wide asynchronous learning network with grants from Sloan Foundation 1995: Launched the first online multi-institutional Learning Management System that scaled to support 40+ institutions 1996: Launched systematic system-wide online faculty development and online course design processes 2010: Power of SUNY & Innovative Instruction Transformation Team 2000: SUNY s SLN became the second-largest asynchronous learning network in the country 2011: SUNY online students passed the 85K mark. Chancellor s Advisory Committee on Online Education (part of Getting Down to Business Initiative) 2012: Online faculty developed through SLN surpassed 5,000 mark, along with thousands more developed by campuses 2013: Open SUNY launch challenge, State of University address 14

16 Open SUNY is being shaped through a rich set of inputs including extensive cross-system involvement Cross-system teams and extensive engagement efforts Student and prospective student perspectives and insights Open SUNY Insights from employers and the higher education industry Rich history and experience of SUNY institutions in onlineenabled learning 15

17 Why Open SUNY? What is Open SUNY? What was the path to design Open SUNY? How can Open SUNY support faculty? What is the path ahead? 16

18 FACULTY SUPPORTS The Open SUNY Center for Online Teaching Excellence will support Fellows with research, competency development, course support, and community A Research & innovation Open SUNY Center for Online Teaching Excellence B Competency development C Course support D Community of practice Research & innovation unit within the center that supports research and experimentation in teaching through: Guiding research agenda Awarding funding Documenting and publicizing findings Facilitating connections and collaboration Comprehensive training taught by faculty experienced in online education and delivered through workshops, webinars, and graduatelevel certified courses, covering: Pedagogical approaches LMS platforms Education technologies Support through course development and delivery, provided by a team of: Expert peers acting as instructional design coaches Content discovery specialists to help discover content Multi-media specialists to help create content A community of peers with strong interconnections enabled by: Online forums powered by Learning Commons Regular calls, webinars, and workshops hosted by the center Annual conferences hosted by research & innovation and competency development 17

19 FACULTY SUPPORTS A Research and Innovation will be guided by an Innovative Instruction Research Council composed of members from across SUNY A new Innovative Instruction Research Council, chaired by the SUNY Vice Chancellor and Provost, will help articulate a SUNY-wide innovative instruction research focus and foster collaborative projects that benefit all campuses Identification of pedagogical trends and innovations Facilitation of campus-based contributions Identification of barriers to instructional collaboration Innovative Instruction Research Council Support for scholarship and communities of practice Dissemination of findings and identification of scale-up opportunities 18

20 B FACULTY SUPPORTS A comprehensive set of trainings designed around faculty needs will provide competency development opportunities New development opportunities Building on existing faculty development format and structure Best-practice structures and formats for core training sets, with each set targeting a unique faculty / course development model. Training content packaged for delivery by experts across SUNY. Core online competency development Opportunities provided to interested faculty to gain accredited 1 certification in online teaching and / or instructional design, with credits awarded for previously received training Fundamentals of online teaching & learning Online-delivered fundamental resources for faculty interested in online education; examples include: Is online education right for me? How does online education differ from traditional education? Advanced online competency development Optional courses and workshops available on advanced topics, such as subject-specific pedagogies, taught through workshops and credited courses 1 Online pedagogy certification Instructional design certification Online teaching certification 1. Accreditation provided through a partner campus 19

21 C FACULTY SUPPORTS Course development support is formalized through a course development team that brings together the required resources Course development 1 Course delivery Continuous improvement 1 2 Campus director / dean of online learning Center course support service coordinator Course development team Close collaboration between center and campus staff and support teams 5 Multimedia specialist 20% 3 Teaching Faculty 6 Librarian (content discovery) 20% 4 Expert ID or faculty 20% In addition to the faculty, the team includes: Expert instructional designer or faculty with instructional design expertise Multi-media specialist Librarian with content discovery expertise 4-month effort to enhance or develop a course 7 24/7 help desk 24/7 help desk provided to help with technical issues 1. The model will apply in most cases excepting those where the Teaching Faculty is itself an Expert in instructional design 20

22 D FACULTY SUPPORTS The center fosters a community of practice through explicit actions, as well as through research, teaching, and support networks Learning Commons Communication An online community enabled through SUNY Learning Commons, where members can create profiles, connect, share documents, ask questions, and get advice on a wide range of issues COTE will keep members fully informed of its services and future road-map, latest events as well as relevant internal and external news Information will be delivered through the website and through the Commons portal Conferences, webinars & workshops Regular research and training events such as conferences, webinars and workshops designed around the various roles and member interests to encourage development of community Inter-campus research and support networks Research collaborations between campuses will be encouraged and prioritized Course development support will aim to foster intercampus connections 1 within subject areas to enhance system community 1 Inter-campus Instructional Designers will be assigned based on feasibility of resourcing and campus agreements 21

23 D FACULTY SUPPORTS Faculty can aspire to roles in the community that align with their interests and needs in online education Exemplar, coach, and mentor Innovator and/or researcher Interested in online-enabled education Experienced online practitioner Expert instructional designer 1 1 An instructional design role fulfilled by instructional designers and faculty with the right expertise 22

24 FACULTY SUPPORTS To learn more about the Open SUNY faculty center and to stay informed about new developments regarding Open SUNY faculty supports, please visit the website, Visit the site to learn more about the center and stay informed Sign up to join the community of practice or share with your faculty colleagues 23

25 Why Open SUNY? What is Open SUNY? What was the path to design Open SUNY? How can Open SUNY support faculty? What is the path ahead? 24

26 Open SUNY was introduced in January, with a launch at scale in September Translate Open SUNY vision into detailed design Jul Sept 2013 Prepare for January 2014 introduction of Open SUNY Oct 2013 Jan 2014 Prepare to launch Open SUNY at scale in September 2014 Feb Sept 2014 Continue innovating and improving on Open SUNY Oct 2014 and beyond January 2014 Introduce Open SUNY to the world and showcase its core principles In January, Open SUNY was introduced with Limited release of high-needs Open SUNY-powered degrees, with dedicated student concierges, guaranteed experiential learning, and dedicated course refresh teams Website and online degree / course navigator 24/7 customer service hotline and online tutoring Establishment of a formal SUNY-wide ecosystem for promoting excellence in online teaching and learning Initial faculty and IDs designated to fill roles in faculty community An announcement in anticipation of formal launch in September 25

27 The path ahead involves you How to get involved Learn more about Open SUNY! Engage in a dialogue and share your input Sign-up for the community of practice Nominate a degree to become powered by Open SUNY + Consider launching a new online-enabled program Apply for an Innovative Instruction Technology Grant Description Open SUNY main website: Open SUNY informational site: Open SUNY faculty center: Engage your organization in a dialogue about Open SUNY and how online-enabled education can support your mission and goals Share your ideas and input at Sign up, as a faculty member or instructional designer, to join the community of practice at Nominate a program you work with to become powered by Open SUNY + in an upcoming application round Think about bringing a new degree or certificate program online, or creating an online-enabled version of any new program you launch Learn more about and apply for an innovative instruction technology grant at 26

28 AS NEEDED 27

29 Representatives from across SUNY have been broadly involved in designing and implementing Open SUNY Translate Open SUNY vision into detailed design Jul Sept 2013 Prepare for January 2014 introduction of Open SUNY Oct 2013 Jan 2014 Prepare to launch Open SUNY at scale in September 2014 Feb Sept 2014 Continue innovating and improving on Open SUNY Oct 2014 and beyond Four groups, with over 20 representatives from different roles and sectors in SUNY Provost Open SUNY Advisory Committee Student experience working group Integrated business case working group Academics and curricula working group Over a dozen groups, with over 60 representatives from different roles and sectors in SUNY Provost Open SUNY Advisory Committee Academics and curricula working group Student supports project management teams Student supports functional experts Faculty supports project management teams Faculty supports functional teams Faculty supports functional experts Open SUNY partnership functional team Delivery unit project management team Delivery unit functional teams Six campus teams 28

30 Access to and completion of higher education shapes the lives of individuals, economies, and societies ~2 X Unemployment rate of individuals without any college experience versus those with a bachelor s degree ~300% 24% Poverty rate for high school graduates relative to poverty rate for bachelor s degree recipients Percent difference in those reporting they understand quite a bit about the political issues facing our country between bachelor s degree recipients and high school graduates Source: CollegeBoard Advocacy & Policy Center report Education Pays 2010: The Benefits of Higher Education for Individuals and Society; National Center for Education Statistics, Current Population Survey 29

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