CENTRAL MICHIGAN UNIVERSITY Department of Management MGT Introduction to Management Fall 2011

Transcription

1 Instructor: Kayla Slezak, MBA Cell Phone: Office Location: Smith 210 CENTRAL MICHIGAN UNIVERSITY Department of Management MGT Introduction to Management Fall 2011 Note: If you have questions about the course, post them to the Q&A discussion forum in Blackboard. If you have personal problems that are private in nature, is the best way to reach me. I will respond to you within 24hours. Course Description: Introduction to the concepts, techniques, and processes of management as they pertain to business and other organizations. Note: This is NOT a self-paced course. A new topic is introduced each week with associated readings, discussions, and assignments. Thus, it is critical that you schedule time for each module on a weekly basis. The course will require about 10 hours of your time each week. If you are not able to commit the time needed for this course, you may wish to consider taking the course at a different time. Time Frame: The course is divided into eight modules to be completed over an eight-week period, one module per week. Participants can expect to spend anywhere from 5 10 hours per week on the course. For purposes of this course, a week will run Sunday through Saturday. That is, each week of the course module begins on Monday and ends on Sunday. All tasks are due on midnight the last day of the week, Sunday (US Eastern Time). Prerequisite: 56 semester hours completed. Ability to use a computer, access s, use a web browser (Internet Explorer, Firefox, or Safari) and MS-Word, and use the Blackboard course management system in a daily basis. Required Textbooks: Chuck Williams. MGMT 4th edition. South-Western Cengage Learning. It is MANDATORY to have the online access code for the online portion of this text. The index card will come with each new textbook at which point you will sign up for on an individual basis. You can save $5 if you order your book from We will utilize the online portion of this book. Special Requirements: Run the system requirement test at to make sure your computer meet the requirement of taking an online course. 1

2 It is strongly recommended to use Firefox (free download at US/firefox/personal.html ) for this course. There are real-time chat sessions. It s recommended to have a headset with a microphone to fully participate in these chat sessions. Course Objectives: The primary goal of this course is to offer participants a broad overview of the major functions of management which are Planning, Organizing, Leading and Controlling. Upon completion of this course, participants should be able to: Describe the major components of the external environment and identify their impact on the functioning of modern organizations. Describe the components of the competitive environment. Identify the differences between strategic, business and functional plans. Describe the environmental appropriateness of the various organization structures. Discuss the major components of the control process. Differentiate between the major approaches to the design of a job. Identify the major variables which need to be addressed when undertaking an organizational change effort. Discuss the major components of a selection program. Identify the different strategies for participating in the global marketplace. Critique any major model/theory of leadership Course Teaching Methodology: This course is taught through a mix of discussion, lecture, real-time chat, and individual assignment. All materials are available on the Blackboard course site. Rubrics for each assignment are posted with the assignment instructions on Blackboard and used for evaluation. Course Outline: Week 1 Getting Started/Management and History of Management Review the course introduction and syllabus. Review Blackboard Orientation. Complete the syllabus quiz. Post your introduction to the discussion board. Read the material located in Week 1 Ch 1 and Ch 2 Initiate a new message to answer the Week 1 discussion questions and respond to at least two other members postings Complete Written Assignment #1-Management Decisions Week 2 Organizational Environments and Culture / Ethics and Social Responsibility Read the material located in Week 2 Ch 3 and Ch 4 Complete Written Assignment #2- Reel to Real The Corporate culture: The Natural Environment Participate in the Wimba chat on ethics Week 3 Planning and Decision Making/Organizational Strategy Read the material located in Week 3 Ch 5 and Ch 6 Respond to the discussion board question and to at least two other postings Complete Project #1-Selling to Wal-Mart 2

3 Week 4 Designing Adaptive Organizations/Test#1 Read the material located in Week 4 Ch 9 Complete Test #1 (Ch 1,2,3,4,5,6,9) Complete Written Assignment #3- Reel to Real Rendition Week 5 Managing Teams/Managing Individuals and a Diverse Work Force Read the material located in Week 5- Ch 10 and Ch 12 Respond to the discussion board question and to at least two other postings Complete Written Assignment #4- Sports Teams Week 6 Managing Human Resource Systems Read the material located in Week 6- Ch 11 Complete Project #2-360 degree feedback Participate in the Wimba chat on performance reviews and feedback Week 7 Motivation/Leadership Read the material located in Week 7- Ch 13 and Ch 14 Respond to the discussion board question and to at least two other postings Week 8 Control/Test #2 Read the material located in Week 8- Ch 16 Complete Written Assignment #5- MGT Decision Controlling Employee Theft Complete Test #2 (Ch 10,11,12,13,14,16) Pre-Assignment: Blackboard Orientation Review or watch the Blackboard tutorials at CMU/Student_Tutorials.htm Pay attention to (1) Discussion Board, (2) Submitting Online Assignments, (3) Online exam tips, (4) Wimba live classroom, & (5) Viewing Grades. Syllabus Quiz (Required to move on in the course!) A short syllabus quiz is provided to educate you on the course and its objectives. Introduction Posting to Discussion Board (5 points) Post a short introduction of yourself to the Bb discussion board. You may include anything you feel others may want to know about you including but not limited to your name, major, unique qualities, goals, etc. Assignments and Due Dates: Discussion Board Postings (20 points each forum, 80 points total Week 1, 3, 5, & 7) Sharing information leads to new ideas, and the best way for us to learn is from each other. To that end, four week modules have an associated discussion forum. Post a response to each forum question, and start conversations with your peers. Points are earned for responding to each discussion forum and for replying to fellow participants. Up to 10 points will be earned for each substantive response to the main discussion question, and 5 points will be earned for each response to another post. Though you will only earn points for up to two responses, we encourage you to keep an ongoing dialogue about the discussion topic. The purpose of the discussion forum is to generate conversation about relevant topics. 3

4 Post your response to each discussion question no later than Wednesday of each week, and respond to at least two other class members postings by the Sunday of the week. Please feel free to respond to more than two other postings. We encourage you to learn from each other! Note that no points will be earned for discussion responses posted after the week ends. Wimba Chat (Not required but very helpful) This virtual classroom session will be hold through Wimba, a synchronous communication tool in the Blackboard. There are total 2 sessions throughout the semester and will be announced early for scheduling. Projects (50 points each, 100 points total Week 3 & 6) Project # 1- Selling to Wal-Mart Purpose: For many companies, the opportunity to sell to Wal-Mart is the equivalent of winning the PowerBall lottery. For other companies, however, selling to Wal-Mart is perhaps not the best strategy. Although some companies, like Procter & Gamble, are able to successfully navigate Wal- Mart s demands, others find that it causes them tremendous problems (even to the point of pushing them out of business). Regardless of the ultimate outcome, making the commitment to sell (or not to sell) through Wal-Mart is a decision as big as the retailing behemoth itself and one often made by management teams rather than by a single manager. Read the case. You should reconsider the facts of the case and work to answer the questions. Along with answer the questions below in a paper format, also explain the process you went through to reach each decision you made. Also, conduct some baseline information about selling to Wal-Mart. The supplier relation s page on the company s Web site will give you access to a supplier application (yes, companies must apply to become a Wal-Mart supplier) and the parameters Wal- Mart establishes for doing business with the company. Research the business press to uncover some Wal-Mart success stories and failures. All of that groundwork will make for more fruitful papers and learning material for you. Remember that a more successful case solution can be built through the use of background information collected through outside research. The paper should be in APA format. No length requirement. Start working on this project as soon as you can! The detailed instruction is located at Project in the Blackboard. This project will be graded using a rubric posted in the Blackboard. Due: Sunday of Week 3. Project # degree feedback The purpose of this assignment is to give you a 360 degree feedback from four sources such as the boss, subordinates, peers, co-workers and you the worker. If you do not have a current job, asking parents, roommates, classmates, etc. is also appropriate. Review the instructions and forms attached in Blackboard. The detailed instruction is located at Project in the Blackboard. This project will be graded using a rubric posted in Blackboard. Due: Sunday of Week 6. Written Assignments Managing Company Perks (20 points) Making decisions is part of every manager s job. To give you practice at managerial decision making, each chapter contains a Management Decision assignment focused on a particular decision. You ll need to decide what to do in the given situation and then answer several questions to explain your choices. Make sure your answers are in a paper format which expands on each idea. Use APA format. The detailed instruction is located at Assignments in the Blackboard. This assignment will be graded using a rubric posted in the Blackboard. Due: Sunday of Week 1. 4

5 The Corporate Culture: The Natural Environment (20 points) The Corporate Culture: The Natural Environment. This video can be found on your cengage site under videos for Chapter 3. After reviewing the video and reading the questions, prepare a paper answering the questions below. Make sure you are using all of your resources to make a complete paper in terms of your book, other resources, your own experiences. Remember the point of these assignments is to prove you understand the material and can apply it as well. Use APA formatting. The detailed instruction is located at Assignments in the Blackboard. This assignment will be graded using a rubric posted in the Blackboard. Due: Sunday of Week 2. Rendition (20 points) Video: Rendition. This video can be found in your cengage site under ch. 9. After viewing the video, reading the chapter and questions below, respond to the questions in a APA paper format. Remember to use outside sources to bring more depth to your papers. The detailed instruction is located at Assignments in the Blackboard. This assignment will be graded using a rubric posted in the Blackboard. Due: Sunday of Week 4. Sports Team (20 points) Look up the Web site of your favorite sports team (any sport). What are the characteristics of this team? What makes them so successful (or unsuccessful, if that is the case)? Why has the team survived so many years? This may take some amount of research on your part especially if you are not familiar with the history of your favorite sports team. This does not have to be a famous sports team, it can be a college team, etc. The detailed instruction is located at Assignments in the Blackboard. This assignment will be graded using a rubric posted in the Blackboard. Due: Sunday of Week 5. Controlling Employee Theft (20 points) After reading the chapter and the case below use the questions to write a thorough paper. Include facts from the case, your own opinion, the books content, etc. to build your paper. Use APA format. The detailed instruction is located at Assignments in the Blackboard. This assignment will be graded using a rubric posted in the Blackboard. Due: Sunday of Week 8. Tests (100 points each, 200 points total) Two tests are scheduled for the 8 week course. The second exam is NOT comprehensive. All tests are essay and you are expected to include information from your book along with applicable examples from your own experiences. You may use notes or other materials to complete each test. Due: Sunday of week 4 & 8. Criteria for Evaluation: To provide each participant with an authentic online student experience, course activities will be graded as follows: Participation (Discussion Boards) 85 points Projects 100 points Written Assignments 100 points Tests 200 points TOTAL: 485 points 5

6 Semester grading scale is on a percentage scale: If undergrad: 94% or above A 77% - 79% C+ 60% - 63% D- 90% - 93% A- 74% - 76% C 59% or below E 87% - 89 % B+ 70% - 73% C- 84% - 86 % B 67% - 69% D+ 80% - 83% B- 64% - 66% D Course Policies: Expectations for Students It takes great effort to be a successful online student. You have to be self-motivated and self-disciplined to keep yourself on schedule with reading, assignments, projects, etc. You do have to devote time from your busy family and work schedule to work on the course so you will not fall behind. Communication channel is always open between me, you, and among us. It is very important that we keep connected and interact with one another. If you have questions, please feel free to use , discussion board, chat, or phone to contact me, or your classmates. Learning takes place in a community. It is extremely important that students take ownership of their learning for this online course, and to demonstrate their ownership, students are expected to be full participants throughout the duration of this eight-week course. Active participation is paramount to the success of this course. The following describes how attendance will be counted, and specific methods of participation are described. Also described is grading for online communication, including chats and discussion boards. Because online communications are an integral part of this course, it will count more than 20% of your grade. 1. Students are expected to check their and read the Announcements on Blackboard daily. 2. Students are expected to submit their assignments online through Blackboard. 3. Students are expected to participate in the weekly discussions. 4. Students are expected to participate in the two Wimba chat sessions. 5. Students are encouraged to post a brief introduction and indicate your expectations of this course. Expectation for the Instructor Just as I have my expectations of you, the following is what I will do (as a minimum) to ensure communication conducive to efficient online teaching and learning. 1. I will check my daily. 2. I will respond to course related questions within 24 hours. 3. If I find those questions relevant and important to others, I will post them on the Announcement. 4. I will post announcements and reminders once per week, or more frequently, if needed. 5. I will give feedback on submitted assignments within a week. Online Communication Netiquette: 6

7 Discussion boards and chat rooms are the primary communication channels in online courses. Most of time, those tools are text-based. Pay attention to the following when you are communicating with your instructor and/or peer students in online courses: 1. Check before you post. Always check whether a similar question to yours has been posted and answered on the discussion board to avoid duplicated messages and responses. 2. Use a descriptive subject line. When creating a new message or replying a message, use a descriptive subject line that reflects the content of your message. It can help readers catch the key concept even before reading your message. This makes the discussion more efficient. 3. Write in short paragraphs. If you have lots to say, break it down using smaller segments. This makes things easier for the readers. 4. Do not write in all uppercase. ALL CAPS MEANS YOU ARE SHOUTING although you may not mean it. 5. Use emotional symbols (:-), ;-), :-(, :`-(, :-p, etc.) to indicate the tone of voice. It is often hard to tell the emotion of a text-based message. Use emotional symbols to give your message a little social touch. :-) 6. Do not edit or change the message content once someone has already responded to you. If you have something to add or change, simply add a follow-up message. 7. Respect others. Like all communication and discussion occasions, use your professionalism and talk to others with respect. Unprofessional messages will be removed. 8. People in this course may come from places around the world, so be respectful to other cultures and languages. Be careful with sarcasm. 9. Points are deducted for failing to comply with this online communication policy. Students who are abusive or rude may be banned from posting. Incomplete Policy: A request for incomplete will only be granted when the quality of work up to the request moment is satisfactory and only for reasons that are acceptable to the instructor with evidence and documents. Late Work Policy: Assignments are due no later than the Sunday ending the week. Scores and feedback will be posted in the Course Grades on Blackboard by the following Friday. Late work will receive a 20% deduction. Work submitted more than three days late will receive a score of 0 unless it is pre-approved by the instructor. Academic Dishonesty: Written or other work which a student submits must be the product of her/his own efforts. Plagiarism, cheating and other forms of academic dishonesty, including dishonesty involving computer technology, are prohibited. Further information on Academic Dishonesty can be found in the current Bulletin at Students with Disabilities: ADA CMU provides individuals with disabilities reasonable accommodations to participate in educational programs, activities and services. Students with disabilities requiring accommodations to participate in class activities or meet course requirements should contact (800) , Extension 3018, as soon as you register for class. Note to faculty: CMU Administration will notify you if applicable. For more information, please visit the ADA CMU website at 7