IS 4440 TUAA Knowledge Management and Business Intelligence

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IS 4440 TUAA Knowledge Management and Business Intelligence Fall 2013 This syllabus is tentative and is subject to change at the discretion of the instructor. Changes will be announced in class.

1 IS 4440 TUAA Knowledge Management and Business Intelligence Fall 2013 This syllabus is tentative and is subject to change at the discretion of the instructor. Changes will be announced in class. Instructor Mr. Sven Aelterman Phone: Twitter: twitter.com/svenaelterman Course hash tag: #IS4440 Office Hours: M T W T F None 9 12 PM None 9 12 PM None Course Info Textbook(s): 1. Modern Database Management, 11 th edition 2. SQL for SQL Server (available at no charge on Bb) Other materials: Access to TROY and Blackboard is necessary to complete the course. Students should expect to spend time in the SCOB computer labs to get hands-on experience with SQL Server 2012, or set up their own environment. Software can be obtained at no cost. Meeting times: T/TH 2:30 3:45 PM Meeting location: Bibb Graves 237 Assessment and Grading Grade distribution: A 90% and up B 80% % C 70% % D 60% % F Below 60% Assessment methods: Exam 1: SQL 15% Exam 2: BI concepts, ETL 20% Comprehensive Final 20% Assignments 10% Team Term Project 15% Term Project Presentation 10% Test policy: Make-up exams will only be given for unforeseen excused absences (see Attendance policy). Make-up exams must be completed within one week of the student s return to class after the excused absence.

2 Course Catalog (New information approved by IS DCC) Classroom Administration Cheating Policy Academic Dishonesty Incomplete Work Policy Description: This course is an introduction to organizational data as a business resource, using business intelligence and knowledge management techniques. Emphasis is on developing database management systems (DBMS) as operational data stores and data warehouses for management decision-making, through business analytics, balanced score card metrics, data visualization, data mining, dashboards, and business performance management. Objectives: 1. Compare and contrast operational and data warehouse DBMS architecture and components. 2. Understand causes of poor data quality and approaches to data quality remediation. 3. Use ETL tools to populate a data warehouse from an operational system. 4. Use data manipulation language (DML) to query a data warehouse. 5. Understand online analytical processing (OLAP) tools and the resulting data cubes. 6. Understand knowledge management and business intelligence techniques of data visualization, data mining, dashboards, and business process management. 7. Use report writers to provide user-friendly output from a data warehouse. Purpose: To refine and enhance knowledge of data and database management in a business environment, including how to develop data warehouse solutions. Students are expected to punctually attend all scheduled classes complete and submit all assignments on or before the due date complete reading assignments before class remove hats and sunglasses during class leave food, drinks and tobacco outside the classroom If you are caught cheating or committing plagiarism as defined in the ORACLE: Student Handbook, , pp , your grade for the exam/assignment will be reduced to zero, your grade for the course could be reduced to an F, and you could be suspended from the University for a specific or an indefinite period Any incomplete work at the end of the term will not be accepted, unless the student provides documentation and obtains approval from the instructor prior to grades being submitted to the Registrar.

3 Homework Policy Attendance Policy Additional Services Assignments must be submitted online using Blackboard. No other method of submission will be accepted unless approved by the instructor in advance. If you can access your assignment from Blackboard, then the instructor should be able to access it as well. There is no need to ask if an assignment is received. Hands-on assignments take considerable time to grade. Do not ask for your grade. As soon as grading is completed, your grade will be available on Blackboard. Attending class regularly contributes to success in this course. This policy is designed to encourage you to attend classes. 1. Students who arrive after attendance is taken will be marked absent. 2. Attendance is mandatory. If a student misses a class, s/he is still responsible for materials and information covered in that class. 3. Students who miss NINE or more classes (whether excused or unexcused) will be asked to DROP this course. 4. Excused absences: Excused absences have the following characteristics: a. Instructor was informed prior to the absence. b. Instructor determines that the absence is excused. c. Absence is of one of the following types: i. Participation in a documented official University function that does not permit the student s class attendance (e.g., athletic events, field trips, etc.) ii. Severe illness (this does not include scheduled medical appointments nor driving someone else to doctor), a hospital stay, or a doctor's excuse saying that it is impossible for student to attend class(es) iii. Death of immediate family member (grandparent, parent, sibling, or child) iv. Appearance in court (if mandatory) v. Personal situations that are approved by the instructor in advance of the time the student is to be absent. d. Written documentation (on letterhead) must be provided at the first class session after the student s return to classes. Troy University supports Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, which insure that postsecondary students with disabilities have equal access to all academic programs, physical access to all buildings, facilities and events, and are not discriminated against on the basis of disability. Eligible students, with appropriate documentation, will be provided equal opportunity to demonstrate their academic skills and potential through the provision of academic adaptations and reasonable accommodations. Further information, including appropriate contact information, can be found at the link for Troy University s Office of Human Resources at

4 Important Dates See last page for tentative course calendar Electronic Devices Policy Sorrell College of Business Mission Statement Sorrell College of Business Vision Statement First day of class Thursday, August 15, 2013 Fall Break Monday, November 25 Tuesday, November 26, 2013 Thanksgiving Holiday Wednesday November 27 Sunday, December 1, 2013 Last day of class Tuesday, December 3, 2013 Final exam TBA No one will be allowed to take the exam early. Per TROY Academic Operating Policy (See Use of any electronic devise by students in the instructional environment is prohibited unless explicitly approved on a case-by-case basis by the instructor of record or by the Office of Disability Services in collaboration with the instructor. Cellular phones, pagers, and other communication devices may be used for emergencies, however, but sending or receiving non-emergency messages is forbidden by the University. Particularly, use of a communication device to violate the Troy University Standards of Conduct will result in appropriate disciplinary action (See pp of the Oracle. In order to receive emergency messages from the University or family members, the call receipt indicator of devices must be in the vibration mode or other unobtrusive mode of indication. Students receiving calls that they believe to be emergency calls must answer quietly without disturbing the teaching environment. If the call is an emergency, they must move unobtrusively and quietly from the instructional area and notify the instructor as soon as reasonably possible. Students who are expecting an emergency call should inform the instructor before the start of the instructional period. The Sorrell College of Business supports the Troy University mission by preparing our diverse student body to become ethical professionals equipped to compete in the global business environment. To achieve this, our faculty, staff, and administration will: 1. provide quality education in global business through our undergraduate and graduate programs, delivered around the world through face-to-face and online environments, to traditional, non-traditional, military, and international students; 2. contribute to the development and application of knowledge focused on applied business, learning, and pedagogical research; 3. provide service to the University, business and professional organizations, and our communities through individual involvement, business outreach, and our centers for research. The Sorrell College of Business will be a recognized and respected leader for quality and flexibility in the delivery of business education that prepares graduates to succeed in the global business environment.

5 Troy University Mission Statement Troy University is a public institution comprised of a network of campuses throughout Alabama and worldwide. International in scope, Troy University provides a variety of educational programs at the undergraduate and graduate levels for a diverse student body in traditional, nontraditional and emerging electronic formats. Academic programs are supported by a variety of student services which promote the welfare of the individual student. Troy University's dedicated faculty and staff promote discovery and exploration of knowledge and its application to life-long success through effective teaching, service, creative partnerships, scholarship and research.

6 Tentative Course Calendar All dates on this calendar are tentative. Exams, presentation dates, etc. will be announced in class and may be announced on Blackboard also. This calendar is meant as a rough outline of the course contents and how much time will be spent on each topic. Module 1: SQL Self-Study Homework 1: August 27 Homework 2: September 3 Homework 3: September 10 Homework 4: September 17 Homework 5: September 24 Data type presentations: September 5 Exam 1: September 26 Module 2 & 3: DW/BI Concepts Lectures: August 27 September 26 Exercises/Project: October 1-29 Exam 2: October 31 Module 3: ETL Hands-on activities: October 25 November 6 Team Term Project Due: November 18 Team Term Presentations: November Module 4: Reporting Hands-on activities: November 2-15

BUS Computer Concepts and Applications for Business Fall 2012

BUS Computer Concepts and Applications for Business Fall 2012 BUS 1950-001 Computer Concepts and Applications for Business Fall 2012 Instructor: Contact Information: Paul D. Brown Office: 4503 Lumpkin Hall Phone: 217-581-6058 Email: PDBrown@eiu.edu Course Website: