Housing/Disability Courses: Information Session June 2015

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1 Housing/Disability Courses: Information Session June 2015

2 Swinburne Courses Certificate IV Social Housing/Community Services Certificate IV Disability/Community Services Diploma Social Housing/Community Services Graduate Certificate of Social Science (Housing Management and Policy) Graduate Diploma of Social Science (Housing Management and Policy)

3 Human services workforce scholarship A scholarship is an award of financial aid for the professional development of the human services workforce. The scholarships will enable a staff member to undertake study in 2016 and/or 2017, in an undergraduate or postgraduate course, or a course that leads to a qualification. The scholarship will cover course fees only.

4 Eligibility of applications To be eligible for a scholarship applicants must be an Australian or New Zealand citizen or a permanent resident of Australia and employed by: the Department of Human Services (Vic), or a community service organisation funded by the Department of Human Services (Vic) under the Disability Act 2006, or a community service organisation with funding from Transitional Housing Management, National Agreement on Homelessness, and/or National Affordable Housing Agreement.

5 Important dates Scholarship submissions open on 29 June 2015 and close 3 August 2015 Candidates will be notified on 4 September 2015 Further Information: For general enquiries about the Human services scholarship, please workforce.scholarships@dhhs.vic.gov.au or phone (03)

6 Higher Education (University) Graduate Certificate of Social Science (Housing Management and Policy) Graduate Diploma of Social Science (Housing Management and Policy) Course Coordinator: Dr Angela Spinney

7 Presentation format Aims of courses Course structure Course subjects Assessment Flexible delivery (distance education) Residential Teaching expertise Application criteria and process

8 Swinburne University of Technology Industry focused University; High teaching quality (5 stars from Good Universities Guide 2011) Long tradition of urban and housing research and teaching (30 plus years) Link between research and teaching Supportive and personalised backup service

9 About Swinburne housing courses Specifically tailored to social housing sector; Industry liaison in curriculum and delivery Part time - for people who are working Flexible delivery plus support Nested Grad Cert, Grad Dip Masters by Research/PhD National Accredited (Swinburne, AHI and UK Chartered Institute of Housing)

10 Aims of Courses To: Provide knowledge of the Australian housing system; Provide analytical skills concerning management, policy development, administration and research in the social housing sector. Examine international practice around social housing delivery Promote transferable skills analytical, conceptual and written To help build a professional social housing workforce

11 Course structure Graduate Certificate (4 subjects) 2 years part-time Subjects: Housing Practice; Housing Organisation and Management; Managing Diversity; People and Place.

12 Course structure - Graduate Diploma Four subjects from Grad. Cert. plus 3 additional subjects; 3 year part-time Subjects: Housing Policy and Research Australasian Housing Systems One elective from Housing Economics and Finance

13 Housing Practice 1 st unit year one 1. Low income housing provision 2 Social housing provision 3 Community housing management 4 Client service 5 Allocations policy and practice 6 Rent setting 7 Financing social housing 8 Asset management 9 Arrears management 10 Housing and support 11 Problem families/estates 12 Tenant participation

14 Housing Organisation And Management 2 nd unit year one 1. Introduction and overview 2. How do organisations work? 3. Context and influences: Organisations in the 21st century 4. The adaptive organisation 5. Adaptive individuals 6. Planning the strategy 7 Getting from strategy to action 8 Managing resources 9 Managing service delivery 10 Managing performance in organisations 11 Managing individual and team performance 12 Conclusion and reflections

15 Mode of flexible delivery Learning Management System Learning materials and exercises Use of Discussion Boards, Scoop.It, Announcements Two group tutorials (one face-to-face) per semester including Skype/telephone inclusion for students in rural and remote locations Contact with tutors Residential

16 Study and assignment preparation How much study time? What sort of assignments? How many assignments? What do examiners look for? What help is available?

17 Application and selection process 1. Housing and homelessness agency sponsorship 2. Swinburne application process: Eligibility based on work experience or academic qualifications The three steps are: 1. Apply to your employer (if sponsored), 2. Apply to the university online 3. Enrol on the course online

18 Reasons to Enrol Industry assisted Provides the context beyond everyday practice the helicopter view Expert lecturers with many years of industry and academic experience Supportive learning environment Networks (public, community, support) Job relevant may assist with future employment Stepping stone to further study and research

19 Further information Swinburne University website: Dr Angela Spinney (course convenor): Mobile: O

20 Vocational Education (TAFE) This training package is currently under review with a new Community Services training package to be implemented in There may be changes to the following courses delivered in Certificate IV Social Housing/Community Services Certificate IV Disability/Community Services Diploma Social Housing/Community Services Course Coordinator: Lucy Brownless lbrownless@swin.edu.au Team Leader: Deb McLaughlin dmclaughlin@swin.edu.au

21 Delivery Blended delivery (combination of face to face and online) Fortnightly face to face delivery sessions delivered at Swinburne Hawthorn Campus Cert IV 16 days face to face delivery (Feb-Nov) Diploma 17 days face to face delivery (Feb-Nov)

22 Face to face workshops Compulsory attendance Active participation and sharing of experience Lecture, discussion, small group and individual learning activities Guest speakers

23 Assessment Competency based training Assessments to be submitted via Blackboard and results available on Blackboard Assessment is designed to develop, or build upon existing, skills and knowledge in the housing/disability sector Assessments will be short answer questions, learning activities, case studies, essays and projects A number of individual or group tasks to be completed in class (including case studies and learning activities) Success in the program depends on your ability to demonstrate the skills and knowledge and apply these to your workplace

24 CHC40312 Certificate IV in Disability/Certificate IV in Community Services Core 10 Units Work within a relevant legal and ethical framework Work effectively in the community sector Work effectively with people with a disability Maintain an environment to empower people with disabilities Facilitate skills development and maintenance Facilitate community participation and inclusion Communicate using augmentative and alternative communication strategies Facilitate individualised plans Provide behaviour support in the context of individualised plans Contribute to WHS

25 CHC40312 Certificate IV in Disability/Certificate IV in Community Services 5 SELECTED ELECTIVES (plus 2 extra electives for the Cert IV Community Services) Work effectively with culturally diverse clients and co-workers Work within a community development framework Identify and respond to children and young people at risk Use targeted communication skills to build relationships Deliver and develop client services Respond holistically to client issues and refer appropriately Maintain an effective work environment

26 CHC40912 Certificate IV in Social Housing /Certificate IV in Community Services Core 10 Units Work effectively in social housing Manage and maintain tenancy agreements and services Work effectively with people experiencing or at risk of homelessness Use targeted communication skills to build relationships Work within a relevant legal and ethical framework Provide support services to clients Provide services to clients with complex needs Work effectively with other services and networks Work effectively with culturally diverse clients and co-workers Contribute to WHS processes

27 CHC40912 Certificate IV in Social Housing /Certificate IV in Community Services 5 SELECTED ELECTIVES (plus 1 extra elective for the Cert IV Community Services) Work within a community development framework Identify and respond to children and young people at risk Work effectively in the community sector Deliver and develop client services Respond holistically to client issues and refer appropriately Maintain an effective work environment

28 CHC50812 Diploma of Social Housing /Diploma of Community Services Core 7 Units Work effectively with other services and networks Develop implement and promote effective workplace communication Maintain legal and ethical work practices Manage the delivery of quality service to clients Reflect on and improve own practice Coordinate the work environment Manage workplace WHS processes

29 CHC50812 Diploma of Social Housing /Diploma of Community Services 11 Selected electives Work effectively with Aboriginal and/or Torres Strait islander people Implement community development strategies Develop, facilitate and monitor all aspects of case management Conduct complex assessment and referral Work within a structured counselling framework Work intensively with clients Plan and conduct group activities Confirm client developmental status Analyse impacts of sociological factors on clients in community work and services Contribute to WHS processes Provide advocacy and representation services

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