Continuing Education and Workforce Development

Transcription

1 PRODUCT BROCHURE Continuing Education and Workforce Development Modern technology for modern education

2 Your world. Your solution. A dramatic shift has taken place in the higher education marketplace. A new traditional student has emerged as adult education, career training, and online education have created a lifelong learning environment forever changing what going to college means in the 21st century. Schools are quickly learning that the technology needs of CE and workforce development programs are unique. Courses for new traditional students can range from a single online-lecture to a nine-month certificate program or more. CE student requirements and preferences are constantly changing, creating demand for self-service, flexible scheduling, stackable certificate programs, badges, summer camps, and unprecedented mobility. From our inception, higher education technology has been our singular focus. Today, no one offers a more comprehensive range of best-in-class software and services to help your continuing education or workforce development program thrive. Jenzabar associates come from higher education. Our typical client-serving associate has over 20 years of higher education experience. When we arrive on campus or take your call, you can rest assured that we have walked in your shoes and understand the unique needs of modern educators delivering CE programs. We turn your efforts into results and ensure your goals are met. We ensure our clients have the right technology, knowledge, and processes to deliver an exceptional educational experience on campus and online. Together, we make higher education amazing.

3 Higher Enrollment To stay competitive and grow modern programs, you need agility and functionality not found in traditional higher education software. You need solutions engineered exclusively for the special requirements of CE, non-credit, professional certification, workforce development, summer camps, adult enrichment classes, and other non-traditional programs. Jenzabar has your perfect fit. Accelerate registration. Students enjoy fast and easy online registration using an innovative transaction platform, featuring an online shopping cart tool. Seamlessly manage memberships and purchases for others connecting relationships and relevant information. Break down admission barriers. Simplify administrative tasks with best in class program and certificate management. Drive awareness. Online lead generation capabilities ensure your programs get noticed. Delight corporate partners. Allow companies and affiliates to purchase and manage their employee and member registrations with ease. Leverage powerful CRM. Stay on top of recruiting efforts, create effective marketing campaigns, extend your reach, and capture better data for deeper insights. Online application. Intuitive, customizable online applications for complex admissions processes. Jenzabar Higher Reach really helps us determine which programs are most successful, our ROI on those programs, and for our directors and program coordinators to be accountable to own their programs. Mike Schroder Dean of Extended Learning and Associate Vice President International Programs California State University, San Marcos 2

4 Higher Student Engagement Today s students have more choices than ever before when it comes to continuing their education. Jenzabar s continuing education solutions help you attract and retain students with personalized services and communications that provide a higher level of comfort and convenience. Delight students. Student-centric online registration with familiar shopping cart features and online guides help students find what they need by answering commonly asked questions. Stay connected. Students, faculty, and staff stay connected through an integrated information center that deepens the student s school relationship. Build relationships. Develop champions of your school with brand-specific pages and self-service online tools. Before Jenzabar Higher Reach CRM, we found that folks were keeping notes on prospective students all over the place personal computers, s, even stickie notes. We wanted one central location for information. We ve been working toward a CRM model for a while now. When a call or comes in, we can see the full history. Scott M. Delaney IT Director, Continuing Education Louisiana State University 3

5 Higher Operational Efficiency As institutions embrace the new educational opportunities, extension schools are becoming incubators for ground-breaking programs, many seeing unprecedented success. Continuing education, non-credit courses, professional certifications, workforce development programs, corporate campuses, and enrichment offerings are becoming centers of perpetual return on investment for many higher education institutions. Accelerate everyday tasks and streamline operations with automated workflows, scheduling tools, and real-time alerts to keep you and your team connected. Automated course and faculty scheduling. Manage a wide variety of certificate programs, classes, course catalogs, and more with greater efficiency and accuracy. Manage revenue more efficiently. Advanced reporting helps you identify profit, loss, and break-even points for each course/program, so you can more effectively manage to your revenue goals. Expand your curriculum. Choose from a wide variety of third-party, online courseware that integrates automatically with your registration and billing systems. Integrate with applications. Built-in APIs let you seamlessly share data across financial applications, learning systems, CRMs, and more. Integrate with any ERP. Jenzabar Higher Reach allowed us to merge our non-traditional operations into a single database and significantly increase the level of service we provide to students, faculty, and internal offices. Colleen Slattery Associate Executive Director of Continuing Education Hofstra University 4

6 Jenzabar CE Strategic Consulting Services Drive revenue. Streamline operations. Optimize staff. Stay competitive and grow your programs into successful profit centers. Understand and apply the best practices to make your programs stand out from the crowd. Whether it s continuing education, workforce development, or non-credit offerings, Jenzabar CE Consultants will be by your side building the programs that attract and keep modern learners coming back to your institution. Deliver an exceptional 21st century educational offering. Services include: Organizational Efficiencies Get your Students to Complete New Program Development Understanding your Demographic Securing Outside Funding Staff and Administration Transitioning Mission Statement Team Building Developing your Optimal Organization Program Review Launching a New Continuing Education Department Pricing for Profitability Needs Assessment Staff On-boarding Staff and Process Manuals Development With the number of non-traditional students on the rise, now is the perfect time to turn your extension school or CE department into a high-demand educational powerhouse that keeps students coming back for more. 5

7 Managed Services Consider it done. Now more than ever, the success of your IT organization is vital to the success of your institution. Build and manage a strong technology environment and position your institution for future growth with Jenzabar Managed Services. Remote Server Management Services Remote Database Administration Remote System Administration 24X7 Help Desk Support Disaster Recovery/Colocation Single Sign-on IT Staff Augmentation Cloud Hosting For Continuing Education Run your Jenzabar applications in a scalable, on-demand, and affordable way. Satisfy your most rigorous business continuity and disaster recovery requirements with top-tier commercial data centers and world-class colocation facilities that meet, at a minimum, N 1 redundancy standards. Easily scale up or down Use state-of-the-art servers Enhance security Maintain business as usual Delight users Extend your IT staff Enjoy worry-free backups 6

8 Your Trusted Advisor Collaboration is the heart of our culture. We develop products in close partnership with our clients, ensuring that our solutions are user-centric and tailored for what you need now, what s on the horizon, and where higher education is moving in the future. Solutions and services for: Adult Education Certificate Programs Constituent Relationship Management (CRM) Continuing Education Contract Training Corporate College Degree Completion Extension Schools Lifelong Learning Managed Services Memberships Non-credit Courses Non-traditional Student Education Online Education Professional Certification Summer Camps Strategic Consulting Student Information Systems (SIS) Workforce Development Programs Jenzabar student information systems have been chosen more often than any other SIS over the past five years. Exclusively serving higher education, Jenzabar software and services are designed to drive higher performance in every department at your institution. Jenzabar collaborates with clients to make higher education amazing Jenzabar, Inc. All rights reserved. Jenzabar is a registered trademark of Jenzabar, Inc. The Jenzabar logo is a trademark of Jenzabar, Inc. Jenzabar, Inc. 101 Huntington Avenue, Suite 2200 Boston, MA 02199, USA jenzabar.com Jenzabar CE Brochure