Talent Management System (TMS) User Guide - Learning Management Tab (CareerMap) Version 2.0

Transcription

1 Talent Management System (TMS) User Guide - Learning Management Tab (CareerMap) Version 2.0

2 General This manual, as well as the software described herein, is furnished under license and may only be used or copied in accordance with the terms of such license. The information in this manual is furnished for informational use only. NEXLEARN, LLC assumes no responsibility or liability for any errors or inaccuracies that may appear in this guide. Nothing herein shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties. This manual is governed and interpreted in accordance with the laws of the State of Kansas, excluding its conflict of law rules. Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, recording, or otherwise without the prior written permission of NEXLEARN, LLC. NEXLEARN, LLC and the NEXLEARN, LLC logo are trademarks of NEXLEARN, LLC. All brand or product names are trademarks or registered trademarks of their respective companies or organizations. Disclaimer of Warranty THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. THIS DOCUMENTATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. THIS INFORMATION IS SUBJECT TO CHANGE WITHOUT ANY NOTICE FROM NEXLEARN. NEXLEARN SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES ARISING OUT OF THE USE OF, OR OTHERWISE RELATED TO, THIS DOCUMENTATION OR ANY OTHER DOCUMENTATION. NOTHING CONTAINED IN THIS DOCUMENTATION IS INTENDED TO, NOR SHALL HAVE THE EFFECT OF, CREATING ANY WARRANTIES OR REPRESENTATIONS FROM NEXLEARN (OR ITS SUPPLIERS, RESELLERS, INTEGRATERS OR LICENSORS), OR ALTERING THE TERMS AND CONDITIONS OF THE APPLICABLE LICENSE AGREEMENT GOVERNING THE USE OF NEXLEARN SOFTWARE. Limited Liability IN NO EVENT SHALL NEXLEARN OR ITS SUPPLIERS, RESELLERS OR INTEGRATERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF NEXLEARN HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. NEXLEARN AGGREGATE CUMULATIVE LIABILITY, WHETHER IN CONTRACT OR TORT OR OTHERWISE WILL NOT EXCEED THE AMOUNT OF INTERNAL USE LICENSE FEES TO PAID TO NEXLEARN HEREUNDER. List of Trademarks PDF is a trademark of Adobe Systems Incorporated in the United States, other countries, or both. NEXLEARN, LLC 100 South Main Street Suite 416 Wichita, KS Voice (316) Fax (316) support@nexlearn.com 2 TMS User Guide 2.0

3 Contents Features Overview... 4 Login Process 5 Retrieving your Password... 6 Utilizing the Information Console... 7 Change your Password... 8 Accessing My Courses & Curricula... 9 Accessing Web-Based Training Registering for Training Events Accessing My Calendar Accessing Transcripts Accessing Direct Reports Transcripts TMS User Guide 2.0

4 Features Overview CareerMap is a web based Learning Management System (LMS) used to manage and deliver training. The core user features of CareerMap allow students to participate in web-based training (WBT) and manage training events. WBT courses are generally self-paced, delivered through an Internet browser and can include audio, video, quizzes, and simulations. Training events are classroom or virtual classroom courses that occur outside of CareerMap and under the direction of an instructor or facilitator. All of these features are accessible through an Internet Browser. CareerMap will allow you to: View training reminders and announcements in the information console Manage your user profile Launch web-based training courses Manage training event registration View training and manage training in the elective catalog View your training transcripts and download certificates CareerMap s navigation system is organized to clearly indicate your current location within the LMS. Each page view consists of five menu levels as highlighted in Figure 1.1. The choices you make on the top level, Level 1, determines what options are displayed on level 2. This work flow continues as you navigate through the remaining two levels. Figure 1.1 (CareerMap Menu Levels) 4 TMS User Guide 2.0

5 Login Process To access training you will need to login into CareerMap. For this, you will need the CareerMap URL and your username and password. You may have received an from CareerMap which contains these items. If you have not received your CareerMap information you will need to contact your training administrator. From an Internet browser use the CareerMap URL to access the login page. Refer to Figure 1.2 for an image of the login page. Figure 1.2 (CareerMap Login Page) 5 TMS User Guide 2.0

6 Logging into CareerMap Step 1 Enter your username and password. Click the Login button. You will know that you have successfully logged in when the student home page is displayed. Figure 1.3 (Student Home Page) Retrieving your password To retrieve your password, your CareerMap user profile must contain your address. Step 1 - To retrieve your password, click the Forgot Password link Step 2 - Enter your address and Click the Send button. You will be prompted to return to the login page. Figure 1.4 (Forgot Password Retrieval Page) 6 TMS User Guide 2.0

7 Utilizing the Overview: Information Console The information console resides on the Learning Management Overview page and is an informational tool which provides the latest announcements, reminders, and a list of courses in progress. Announcements are messages created by administrators to provide important information to CareerMap users. These announcements are displayed in two categories, recent and permanent. Recent announcements will appear for a period of time that is defined by the administrator. Permanent announcements will remain until they are removed by an administrator. Only the announcement titles are displayed in the information console. Remaining details on each announcement can be viewed by clicking the information icon next to the announcement title. Reminders are generated by CareerMap based on the remaining time to complete a task or for an upcoming scheduled training event. Reminders for students appear when: A training assignment has not been completed and will expire A training event for which you have registered is approaching Courses in Progress is a list of recently accessed courses that can be launched from the My Courses & Curricula link. Figure 1.5 (Learning Management Overview Page) 7 TMS User Guide 2.0

8 Change your Password You can manage your password after logging into CareerMap. Figure 1.6 (Change Password Page) Step 1 Select the Home tab. Step 2 Select the Change Password link located in the Quick Links menu towards the bottom left corner of the page. Step 3 Enter the following information: Field Description Status Old Password Your current password. Required New Password Your desired password. Required Confirm Password Confirmation of your new password. Required Step 4 Once the password information has been entered, click the Save button to save your changes. If your update was successful, you will be redirected to the Home page. 8 TMS User Guide 2.0

9 Accessing My Courses & Curricula Training resources are accessed in the Learning Management tab. Training assignments are located under the My Courses & Curricula link. Assignments are courses that have been specifically assigned to a student as a training objective. Each assignment has an expiration date that signifies the expected completion date for the assigned training. You may search for a particular course by using the following Advanced Search Options: By Keyword By Due Date By Courses/Curricula By Course Type By Status Click on the + button by each search type to expand selection options. A training assignment will no longer appear on the My Courses & Curricula page when the expiration date has passed. To view web-based training in a curriculum click the Open Curriculum button to display the courses include in the curriculum. 9 TMS User Guide 2.0

10 Figure 1.7 (My Courses and Curricula Page) Electives are courses that a training administrator has designated as public courses that can be started on demand. These elective courses are accessible under the Elective Catalog link. The courses are part of a catalog and organized by their course category. 11 TMS User Guide 2.0

11 Figure 1.8 (Elective Catalog Page) The types of training resources found on the assignments and electives pages are web-based training (WBT), training events and curricula. WBT courses are generally self-paced, delivered through an Internet browser and can include audio, video, quizzes and simulations. Training events are classroom or virtual classroom courses that occur outside of CareerMap and under the direction of an instructor or facilitator. A curriculum is made up of WBT and/or training events. Action buttons are displayed for each course listed on the assignment page. The button displayed is determined by the status of the course. For example, if the status is Not Attempted the Start action button will be splayed. Possible action buttons for a course include: Name Start Course Resume Course Review Course Register Change Description Start a web-based course. Resume a web based course that was previously started. Review a web based course that has been completed. Register for a training event course. Change the current registration for a training event course. A curriculum course that does not have an action button indicates that this course has a prerequisite that must first be completed. These curriculum courses will have a status of Has Prerequisite. The prerequisite can be determined by clicking the information icon for a curriculum course. 12 TMS User Guide 2.0

12 Accessing Web-Based Training Web-based training can be accessed from multiple locations in the Learning Management tab. Web-based training assignments can be accessed under the My Courses & Curricula link while web-based training electives are found under the Elective Catalog link. Follow these steps to access web-based training. Step 1 Locate the web-based training on the Assignments page. Once the course is located, click the course action button to the far right of the course. The course will be opened in a new window. To view web-based training in a curriculum click the Open Curriculum l link to display the courses include in the curriculum. To save a training event to your Outlook Calendar, click on the Save Appointment to Outlook link located under the Course Details section.. Figure 1.9 (Course Details Page) 13 TMS User Guide 2.0

13 Registering for Elective Training Events Elective training events can be accessed in the Learning Management tab. Training event electives are found on the Elective Catalog page. Follow these steps to managing training event registrations. Step 1 Click the Elective Catalog link in the Learning Management tab. Click the Register link in the Search column to register for a course. The registration page will be opened in a new window. You may search for a particular course by using the following Advanced Search Options: By Keyword By Courses/Curricula By Course Type By Status Click on the + button by each search type to expand selection options. Figure 1.10 (Elective Catalog Page) 14 TMS User Guide 2.0

14 Step 2 Choose the desired session and fill out the Request form. You may go back to the previous page by clicking on the Previous Step button. Click the Next Step button when finished. Figure 1.11 (Course Registration Request Form Page) 15 TMS User Guide 2.0

15 Step 3 Click the Confirm button to send your request to an administrator for approval. Figure 1.12 (Course Registration Confirm Request Page) Your request confirmation results will display. 16 TMS User Guide 2.0

16 Figure 1.13 (Course Registration - Results Page) 17 TMS User Guide 2.0

17 Accessing My Calendar The My Calendar link is located under the Learning Management tab. Step 1 Click on the My Calendar link. Step 2 Under Go to date select the desired month and year. Click the desired icon to display course details. Figure 1.14 (My Calendar Page) 18 TMS User Guide 2.0

18 Calendar Icon Legend: 19 TMS User Guide 2.0

19 Accessing My Transcripts & Direct Reports Transcripts CareerMap records training activity for web-based courses, training events and curricula. Upon completion of a course, your training transcripts are updated with the completion information. Viewing your transcripts will provide you with the following information: Student name Name of course completed Completion date Contact hours Completion scores (if applicable) To perform these tasks, you must first be logged into CareerMap. 20 TMS User Guide 2.0

20 Viewing Course Transcripts The transcripts will include web-based and training event courses. Click the My Transcripts link in the Learning Management tab. Your transcripts of individually completed courses will be displayed. You may search for a particular course by using the following search options: Report Type By Keyword By Completion Date By Courses/Curricula By Course Type Click on the + button by each search type to expand selection options. Click the applicable links in the Toolbar section to save transcript information in Excel or print to a hardcopy for you and/or your direct reports. Figure 1.15 (My Transcripts Page) If you would like to save or print a certificate of completion, click the View Certificate link under the course name. The certificate of completion will be opened in a new window. 21 TMS User Guide 2.0

21 Viewing Direct Reports Transcripts Follow the steps below to view course transcripts for your direct reports, if applicable. These transcripts will include web-based and training event courses. Step 1 - Click the My Transcripts link in the Learning Management tab. Step 2 - Click on the name of the applicable direct report. The transcripts for individually completed courses will be displayed Figure 1.16 (Direct Reports Transcripts Page) 22 TMS User Guide 2.0

22 Step 3 If you would like to save or print a certificate of completion, click the View Certificate link under the course name. The certificate of completion will be opened in a new window. Figure 1.17 (Completion Certificate) Adobe Acrobat reader is required to view a certificate of completion. Contact your technical support if you do not currently have acrobat reader installed on your computer. Technical support contact information can be found by clicking the help icon located at the top of this page. 23 TMS User Guide 2.0