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1 intacs certified ISO/IEC Provisional Assessor (AutomotiveSPICE ) Course Delivery in English The training takes place at the Esplanade Hotel in Bray, Dublin (close to the ISCN LTD office) at the Seafront in Bray (Dublin), Ireland. Course Outline Course Title Course Objectives intacs certified ISO/IEC Provisional Assessor (AutomotiveSPICE ) The 5-day Automotive SPICE Assessor Training Course is designed specifically for providing IT professionals with the knowledge and skills needed to conduct software process assessments according to ISO Automotive SPICE - Process Assessment. As a result of attending the course, delegates will be able to: Navigate the five parts of ISO Understand Automotive SPICE Understand and explain the use of software process assessment Develop a procedure for conduction conformant assessments Assemble and brief an assessment team Plan and conduct assessments using the assessment model in ISO Present the results of assessment to the assessed organisation This course is approved by the International Assessor Certification Scheme and meets the training requirements for individuals seeking recognition as an ISO Provisional Assessor or ISO Assessor under the Scheme. The course bases on the latest revisions to the ISO and Automotive SPICE framework. Page 1 of 8

2 Certification Delegates who demonstrate satisfactory performance throughout the course and pass the final examination are awarded a Certificate of Achievement. This certificate demonstrates the necessary training requirement has been met such that delegates are eligible to submit an application for recognition as an Automotive SPICE Provisional Assessor or Assessor. The certificate cost will be charged extra by the VDA-QMC (Verein der Deutschen Automobilindustrie Quality Management Centre), which is recognised by INTACS = International Assessor Certification Scheme). Course Content Training day 1 Process Assessment Concepts ISO and Automotive SPICE Architecture: Components and Relationships First Exercise Rydersoft Company Material Review Relationships to other standards Training Day 2 The Process Dimension The Process Categories and Processes Second Exercise Rydersoft Company Level 1 Assessment The Capability Dimension: Capability Levels and Process Attributes Training Day 3 The Measurement Framework: Process Profiles and Capability Level ratings Third Exercise Rydersoft Company Level 3 Assessment Result Presentation The Assessment Process Training Day 4 Interview Techniques Fourth Exercise Rydersoft Company Level 3 Assessment o Role Play - Interviews Rating Exercise Training Day 5 Sixth Exercise Rydersoft Company Reporting Case study feedback Process Capability Determination and Process Improvement Examination Page 2 of 8

3 Target Group Software managers and practitioners interested in Software Process Improvement using SPICE Software engineering process group (SEPG) members who are doing software process improvement. quality managers project managers division managers Trainer Dr Richard Messnarz Language German Course Price 2500 Euros Euros Certification Exam Fee invoiced by ISQI In the year 2009 ISCN will sponsor your travel cost to the training location. ISCN will book flights or rent cars with partnering airlines and rental companies and cover your travel and hotel cost. In the year 2009 ISCN participants of courses will receive a free license of the Capability Adviser Company Solution product, a leading edge assessment portal system supporting Automotive SPICE. Certified Training Course ISCN Accredited Training Provider ISCN GmbH (Accred. no. intacs ) ISCN is a training partner of VDA-QMC (Verein der deutschen Automobilhersteller Quality Management Center). Trainer Dr. Richard Messnarz (rmess@iscn.com) is the Executive Director of ISCN LTD. He studied at the University of Technology Graz and he worked as a researcher and lecturer at this University from In 2 European mobility projects (1993 and 1994) he was Page 3 of 8

4 involved in the foundation of ISCN, and he became the director of ISCN in He is/has been the technical director of many European projects: PICO - Process Improvement Combined Approach , Bestregit - Best RegionalTechnology Transfer, , TEAMWORK - Strategic Eworking Platform Development and Trial, , MediaISF - Eworking of media organisation for strategic collaboration on EU integration, ORGANIC Certified Innovation Manager ( ) He is the editor of a book "Better Software Practice for Business Benefit", which has been published by IEEE ( in 1999 (the leading research publisher in the USA). He is the chairman of the EuroSPI initiative and chair of the programme committee of the EuroSPI conference series. He is author of many publications in e-working and new methods of work in conferences of the European Commission (E-2001 in Venice, E-2002 in Prague), and in the magazine for software quality (Software Quality Professional) of the ASQ (Ameri-can Society for Quality). He is co-founder of ISCN LTD (Dublin, 1994), founder of ISCN Regionalstelle (Graz, 1997), and owner of the ISCN GesmbH (Graz, 2001). He is a Principal ISO and Automotive SPICE assessor. He has worked as a consultant for many automotive firms, such as BOSCH, ZF TE, ZF Bus, ZF Sachs, ZF Lenksysteme, Audi/VW, Continental, G&D, Magna, T- Systems, etc. Registration & Hotel For an English course register with Adrienne Clarke Training Manager ISCN LTD aclarke@iscn.ie Mob Ph Fax Look for the registration link under: or simply call Adrienne to help you. Page 4 of 8

5 How to Find the Training Locations For the ISCN look at 1. Hotels 2. Directions to the Meeting Place 3. Flights to Dublin 1. Hotels ISCN will book and pay rooms for you in the following hotels which are close to tram lines going to the UPC Telekabel centre (former Schwarzenegger centre) where the ISCN Training office is located. The Royal Hotel & Leisure Centre Main Street, Bray, Co Wicklow 2. Directions to the Training Place The training location is 10 minutes walking distance from the Royal Hotel. The training takes place in the Esplanade Hotel at the seafront. Page 5 of 8

6 How to come from the Royal Hotel to the training place? Leave the Royal hotel and go left. Turn left into the Queensborough Road and walk down to the sea. At the sea front turn right and follow the seafront until you see the Esplanade hotel to your right. It is an estimated 10 minutes walking distance. How to Find the Royal Hotel If you come by car From the North: o Take the M50 to the South (direction Wexford). You'll follow the M50 and leave at the first exit to Bray. From the South: o Take the N11 to the North (direction Dublin) and then the third (last) exit to Bray. Once you took the exit to Bray: At the next round-about turn right into the town centre of Bray. After the bridge you'll see the Royal Hotel on your left hand side and a church on your right hand side. If you come by DART (train): The journey by DART from Dublin city centre to Bray takes 35 mins approx. The Florence Road connects the Bray DART station with the Bray town center. On the one end is the DART station, on the other is a church. Go from the DART station into Bray (to the Main Road) following the Florence Road. When you reach the church turn right into the main road and the Royal Hotel is after 100 m to your right. It is about 5 mins walk from the DART Station to the ISCN Office. From Dublin Airport Page 6 of 8

7 A taxi from the airport (North of Dublin) to Bray (South of Dublin) goes through the M50 motorway and takes at least 35 minutes (depending on the traffic). The cost is about 65 Euro. As you might know, Dublin has the DART service (Dublin Area Rapid Transport) instead of an underground railway. Take the bus directly outside the Arrivals Hall to the city center and leave at the TARA DART station. You take the DART Southbound to Bray and leave the DART at the Bray DART station and just follow the Florence road. This journey altogether will take about 1 hour and 20 minutes. Note: Dublin is quite large city and so it takes time to reach the target place from the airport. 3. Flights to Dublin ISCN will book and cover your flight to Dublin. - ISCN will book and pay flights with Airberlin ( via London), RyanAir ( via London) and Aerlingus ( from Nuremberg, Berlin, Friedrichshafen, Munich, Frankfurt, Paris, Madrid, London, etc. to Dublin. Page 7 of 8

8 You will receive a free licence of the tool described at: Page 8 of 8

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