Public Service Organizations

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1 Public Service Organizations Draft version.1 15/03/2016 Summer 2016 Tuesday 6:00 pm 9:45 pm Thursday 6:00 pm 9:45 pm Classroom: CPS-104 Instructor: Srinivas Yerramsetti Hours: for appointment Course Overview This is a survey course on management, organizational theory and their potential applications to the public sector. It will be grounded in evidence from research on public organizations and the people in them. The subject matter is vast and ever changing. While it is not feasible to include every possible, indeed even important theme in a single course, our in-depth exploration of some of the central themes should, however, prepare for further study of other important themes as well. This course is designed to lay a firm base for students pursuing a bachelor degree in Public Administration. It aims to prepare the student to develop an understanding of the broad swath of issues that public managers engage with, and equip them to understand how such issues may affect their organization and citizens. Upon completion, students should better appreciate how public managers can make use of the theory and evidence from the field of public administration to transform government and be able to help develop and manage programs and services that are more responsive and effective. The course emphasizes and indeed puts a premium on clearly expressing your ideas in written form you should be prepared to invest substantial time in writing. 1

2 Student learning outcomes To be able to lead and manage in public governance. To participate in and contribute to the public policy process. To analyze, synthesize, think critically, solve problems, and make decisions. To articulate and apply a public service perspective. To communicate and interact productively with a diverse and changing workforce and citizenship. Required Textbook, H. G. (2014). Understanding and managing public organizations. John Wiley & Sons. (5 th Edition) Note: Introduction to Public Administration 40:834:200 is a prerequisite for this course. Grading Rubrics All course assignments will be graded generally within ten days of the due date. Detailed instructions and guidelines for each of the assignments below will be posted on the blackboard. Students are strongly advised to refer to them and ensure their submissions fully meet those requirements. Assignment % of the Class Grade Due Date Class Participation 20 % (including Attendance) Brief Personal Bio 5 % Online Discussion - 1 5% One day before Class 2 (06/01/16 before 11:59 PM) On the day of Class 2 (06/02/16 before 11:59 PM) 2

3 Assignment % of the Class Grade Due Date Online Discussion - 2 5% Online Discussion - 3 5% Online Discussion - 4 5% Online Discussion - 5 5% Class Presentations 10% Final Paper 40% On the day of Class 4 (06/09/16 before 11:59 PM) On the day of Class 6 (06/16/16 before 11:59 PM On the day of Class 8 (06/23/16 before 11:59 PM) On the day of Class 10 (06/30/16 before 11:59 PM) Classes 11 & 12 (07/05/2016 & 07/07/2016) Before Class 12 (07/07/16 before 11:59 PM Grading summary: A: 90 or above B+: 85 - <90 B: 80 - <85 C+: 75 - <80 C: 70 - <75 F: below 70 If a student has a grade dispute, a one-page memo should be submitted to the instructor presenting evidence for his/her case. The instructor will review and re-grade the original assignment if necessary. Blackboard and communication: All essential course materials (such as course syllabus, assignment guidelines, lecture slides, grades etc.) will be posted to the Blackboard course management system. Students are required to have access to blackboard and check regularly. Students should submit all their assignments submissions ONLY through the blackboard. 3

4 Syllabus: This syllabus serves as a general outline. The instructor reserves the right to deviate from any part of the plan as necessary. Students will be notified of any such modifications from time to time. Late Assignments: Late submissions may be graded down. In case of those students who make more than one late submission on the blackboard during the course without prior permission, the instructor reserves the right to assign a zero grade. Class absence: In this class because it is a short session period, a student who is absent for the class more than three times will receive a ZERO towards class participation grade. Please note that excused absences do not subtract from the total days missed in class. Disabilities: Students with any form of disability should inform during the first week of class so that reasonable accommodations where necessary can be made. Academic Integrity: Students are responsible for familiarizing themselves with and fully abiding by the University Honor Code and Academic Honesty Policy available at Violations of Academic Integrity: Any involvement with cheating, the fabrication or invention of information used in an academic exercise, plagiarism, facilitating academic dishonesty, or denying others access to information or material may result in disciplinary action being taken at either the college or university level. Breaches of academic integrity can result in serious consequences ranging from reprimand to expulsion. Class Etiquette: Students should not indulge in disruptive behavior including the usage of cell phone and pagers. Talking during lectures, leaving classes early, text messaging, ing, and surfing the web are prohibited in class. Please arrive on time. Format of Written Assignments: All papers are to be submitted in 12-font, double-spaced, with one inch margins. It should adhere to APA style. The heading must include the student s name, 4

5 date of submission, title of assignment, and instructor s name. All non-original work MUST be cited. For any further help with reading, writing or even research skills, students may reach out to the Rutgers, Newark Writing Center, which provides writing tutoring and writing workshops to all undergraduate students currently enrolled in classes on the Rutgers University, Newark Campus. The Newark Writing Center is located in Conklin 126. Contact information may be found on their website: Course requirements As a student in this class, you are expected to attend and participate weekly in the classroom and online discussions. Course Calendar: Class Schedule and Assignments Class & Date Topic Readings Assignments Brief personal bio Class 1 What are Public (Due by: 06/01/16 before May 31, 2016 Organizations? Chapters :59 PM) Class 2 June 2, 2016 What makes Organizations Distinctive? Chapters 3-5 Online Discussion 1 Due (06/02/16 before 11:59 PM) Class 3 Organizational Goals June 7, 2016 Chapters 6 Class 4 Online Discussion 2 Due Decision Making June 9, 2016 Chapters 7 (06/09/16 before 11:59 PM) Class 5 June 14, 2016 Organizational Structure & Design Chapters 8 5

6 Class & Date Topic Readings Assignments Class 6 June 16, 2016 Class 7 June 21, 2016 Class 8 June 23, 2016 Class 9 June 28, 2016 Class 10 June 30, 2016 Class 11 July 05, 2016 Class 12 July 07, 2016 Understanding People - 1 Understanding People - 2 Leadership, Managerial Roles & Organizational Culture Team Work Organizational Change Effective Management Class Presentations Chapters 9 Chapters 10 Chapters 11 Chapters 12 Chapters 13 Chapters 14 Online Discussion 3 Due (06/16/16 before 11:59 PM) Online Discussion 4 Due (06/23/16 before 11:59 PM) Online Discussion 5 Due (06/30/16 before 11:59 PM) Class Presentations Class Presentations Final Paper Due (07/07/16 before 11:59 PM) 6

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