Certificate IV in Leadership and Management

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1 of business, management and marketing BSB42015 Certificate IV in Leadership and Management

2 At Open Colleges, we are passionate about helping people from all walks of life to achieve their aspirations and dreams. For more than 100 years, we have been opening opportunities for people across Australia. Today, Open Colleges is blazing a new trail in online and distance education creating Australia s leaders in next generation learning. Why study with Open Colleges? Freedom study where you want, when you want Our courses and learning materials have been designed specifically for open learning Our trainers are industry professionals with experience in supporting open learning students Our dedicated student support team is there to help you every step of the way Our virtual campus OpenSpace provides you with opportunities to interact with trainers and students Many of our courses are nationally recognised and meet professional licensing or registration requirements.

3 of business, management and marketing BSB42015 Certificate IV in Leadership and Management This course is designed for people who may have just started out in several types of frontline roles: office coordinator, leading hand or supervisor. It s intended to build on your current expertise and knowledge. If you re not in a current frontline role, this course will build your skills and make you job-ready to take on a leadership position by focusing on what you already know and placing it into a modern business framework. This course can give you the confidence to really advance in your career. This nationally recognised qualification is aimed at giving aspiring supervisors the specialised knowledge to monitor health and safety, implement an operational plan, undertake project work, promote team effectiveness and show leadership in the workplace. By the time you complete the course, you will be a true frontline all-rounder. This course would suit you if you are placed in the first line of management. It is highly valued by organisations in both the public and private sectors and is delivered online, flexibly, meaning that you can continue in your current role as you study. COURSE DETAILS Course number Delivery mode Course duration Assessments Qualification Nationally recognised Awarded by POTENTIAL JOBS > Team leader > Supervisor > Leading hand > Coordinator. E1057 Online Maximum 18 months questioning, portfolio of evidence, written reports, case studies and demonstrations/ presentations and video/audio recordings. Certificate IV Yes Open Colleges Pty Ltd

4 BSB42015 Certificate IV in Leadership and Management What you need to know about this course COURSE NUMBER E1057 How is the course delivered? This is an online course. This means that you will complete your knowledge and initial skills development through online learning. What is online learning? OpenSpace is Open Colleges online campus. Through OpenSpace you will: > access your learning materials and assessments > undertake and upload assessments > engage and interact with your trainer > participate in student forums and find a study buddy > access your assessment grades and feedback > access student support services. What learning materials are included with this course? Your learning materials are accessed through OpenSpace. These include: > workbooks > learning activities > online forums > rich media video resources and web links. How is the course assessed? During the course, you will undertake: > portfolio of evidence > written reports > case studies > video and audio role plays and demonstrations > online quizzes multiple choice questions short answer questions Some assessments include a component for students to record a video. The requirements for these videos vary, depending on the assessment. If you are unable to conduct these in the workplace, if this is a requirement of the assessment, you have the option of engaging with friends, family and other students to record this via other means, such as Skype. What about Recognition of Prior Learning (RPL)? We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process. Open Colleges has developed an RPL application kit for this course. The Student Handbook, available on the Open Colleges website, provides more information about our RPL process. Alternatively, you can contact an enrolment consultant to discuss your RPL options. What is the duration of the course? The maximum duration for the course is 18 months. What will I learn? You will learn how to monitor a safe workplace and implement an operational plan. This certificate will teach you how to promote team effectiveness and how to show strong leadership in the workplace. Providing more comprehensive skills, this course will show you how to establish networks with stakeholders and staff.

5 BSB42015 Certificate IV in Leadership and Management When you have completed this course you will be able to implement a workplace information system and know how to promote innovation within a team environment. Proficiencies in managing projects and developing work priorities will be taught as well as skills for planning and completing your own work on time and on schedule. What are the admission requirements for the course? Minimum age requirements You will need to be at least 18 years old. Education requirements While there are no formal education entry requirements, Open Colleges suggests you should have completed schooling to Year 10 and a minimum of one year of vocational experience, or a nationally recognised qualification at the Certificate II level or higher, or at least two years of relevant vocational experience. English language requirements This course requires you to read comprehensive workbooks, undertake a range of written assessments and engage in online discussion forums. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires English proficiency to Year 10 level or a NRT or Trade qualification at the Certificate II level or higher, or 2 years of work experience in a role that requires the use of written documentation and communication, or the completion of an approved English language test (see website for details). Computing requirements You will need access to a computer and the internet and you must have basic computing skills. Minimum specifications for your computer are: > Microsoft Office 2013 or equivalent > broadband internet connection > 2GB of RAM > Adobe Reader XI or equivalent > Adobe Flash Player 10 or higher. Specific requirements for Windows users: > Microsoft Windows XP or higher (Windows 7 or higher is recommended) > 2 gigahertz (GHz) or faster processor Specific requirements for Mac OS users: > Mac OS X v or higher > 2 gigahertz (GHz) or faster Intel processor. Audio-visual requirements You will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as free downloads from the internet. You will also need access to a digital video recording device and associated software to save and upload video, audio and image files to OpenSpace. Many mobile phones and smartphones include this technology.

6 BSB42015 Certificate IV in Leadership and Management What support services are available? During your studies with Open Colleges, you will have access to a comprehensive range of support services. These include: Academic support Your experienced trainers are available in OpenSpace to answer any questions you may have regarding the learning materials or assessments. Your trainer can also provide you with advice and support regarding the overall course. Student support The student support team is your one-stop service centre for all student administrative issues including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the student support team in OpenSpace or by or phone. What will I obtain on completion of the course? Upon successful completion of this course you will receive a nationally recognised BSB42015 Certificate IV in Leadership and Management. Open Colleges is a Registered Training Organisation (Provider Number: 90796). What funding support options exist? Austudy/Abstudy This course is Austudy/Abstudy approved however you will need to apply directly to Centrelink for information on eligibility. Learning support The learning support team is a dedicated team of specialists that provide you with a comprehensive induction to studying with Open Colleges as well as specific support if you encounter learning difficulties during your studies. Learning support resources, such as writing guides, are available in OpenSpace. You can access the learning support team via your trainer or the student support team. Peer support As a student of Open Colleges you can also access our study buddy system. This enables you to connect with other Open Colleges students studying your course that live near you. Students find this is a great way to keep motivated and build lasting friendships and networks. More information? The Student Handbook, available on the Open Colleges website, provides more detailed information on the support services available to students. We recommend that you read the Student Handbook prior to enrolling with us.

7 BSB42015 Certificate IV in Leadership and Management Modules and Units Once you are enrolled in this course, you will receive access to the Module 1, which contains the first set of units for the course. When you have successfully completed those units, you ll be given access to the next module. Order of Studies Code Unit Title and resources Module 1: building innovative teams through effective leadership Module 2: implement and monitor WHS policies, procedures and programs to meet legislative requirements Module 3: implement operational plan Module 4: implementation of customer service and continuous improvement Module 5: project work and managing priorities Module 6: implement workplace information systems Module 7: Effective workplace relationships and communications BSBMGT401 BSBLDR403 BSBINN301 BSBWHS401 BSBMGT402 BSBMGT403 BSBCUS403 BSBWOR404 BSBPMG522 BSBINM401 BSBLDR402 BSBLDR401 Show leadership in the workplace Lead team effectiveness Promote innovation in a team environment Implement and monitor WHS policies, procedures and programs to meet legislative requirements Implement operational plan Implement continuous improvement Implement customer service standards Develop work priorities Undertake project work Implement workplace information systems Lead effective workplace relationships Communicate effectively as a workplace leader For full course competency details visit

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9 Studying with Open Colleges Open Colleges provides you with the freedom to study where and when you want. We understand that our students are constantly juggling multiple priorities, so our unique learning approach has been specifically designed to enable you to fit education and training around your lifestyle. After you enrol with Open Colleges you will be provided with access to OpenSpace our cutting edge virtual campus. Here are some of the key features and benefits of OpenSpace: Access Access your learning materials, assessments, videos and additional online resources wherever you have an internet connection. You can also download your study guides, workbooks and assessments so that you can study wherever and whenever it suits you. Support Access the student support team using the online enquiry feature. OpenSpace also provides a detailed searchable database of Frequently Asked Questions, so that we can provide you with 24/7 responses to many of the common queries. You can also contact the student support team by phone on I would like to thank you for allowing me to study with you. This experience has opened my eyes to what I want to do for the rest of my life...i can t wait to receive my certificate! I have had nothing but good experiences with you. Letiesha Laidlaw, Open Colleges Student Connections Connect with your trainers, assessors and other students. You can participate in the lively student forums, link up with a study buddy or engage with your trainer. OpenSpace is also where you will submit your assessments and receive your grades. Knowledge OpenSpace is your link to Gale our extensive online library. Through Gale you will have access to millions of academic, magazine and newspaper articles from around the world.

10 How to Enrol Enrolling with Open Colleges is easy: Enrol online today. Just visit our website, select your course and click Enrol Today OR Enrol by phone. Just call one of our friendly enrolment consultants on Need more information? We appreciate that choosing the right course is important. If you would like to discuss your career or course options, please do not hesitate to call our enrolment consultants on or with your questions. Are you ready to study online? If you are unsure, you can take our free online learning assessment. See for more information.

11 Our Colleges Our Partners Open College of Accounting and Finance Open College of Aged Care Open College of Animal and Pet Care Open College of Art and Design Open College of Beauty Open College of Business, Management and Marketing Open College of Child Care Open College of Community Services Open College of Counselling and Coaching Open College of Fitness Open College of Health Care Open College of Information Technology Open College of Natural Therapies Open College of Photography Open College of Teaching and Training Open College of Technical Trades and Languages Open College of Tourism and Hospitality Australian College of Journalism College of Fashion Design ICM Training National Safety Council of Australia North Coast TAFE For more information call or go to

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