Certificate III Business Administration

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1 of business, management and marketing BSB30415 Certificate III Business Administration

2 At Open Colleges, we are passionate about helping people from all walks of life to achieve their aspirations and dreams. For more than 100 years, we have been opening opportunities for people across Australia. Today, Open Colleges is blazing a new trail in online and distance education creating Australia s leader in next generation learning. Why study with Open Colleges? Freedom study where you want, when you want Our courses and learning materials have been designed specifically for open learning Our trainers are industry professionals with experience in supporting open learning students Our dedicated student support team is there to help you every step of the way Our virtual campus OpenSpace provides you with opportunities to interact with trainers and students Many of our courses are nationally recognised and meet professional licensing or registration requirements

3 of business, management and marketing BSB30415 Certificate III in Business Administration Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or corporate environment but would also be suitable for people whose current job involves business administration, as it will provide formal training and advice in some key process areas. The Certificate III in Business Administration BSB30415 teaches you office skills like handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and much more. This course will allow you to hit the ground running in a business environment and give you more confidence in a wide area of business applications. Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practise those skills and will give you the practical ability to use many office programs currently in commercial use. This course also teaches you how to proofread documents and deal with Workplace Health and Safety (WHS) issues, amongst many other useful subjects. COURSE DETAILS Course number Delivery mode Course duration Assessments Qualification Nationally recognised POTENTIAL JOBS > Clerical worker E1061 Online Maximum 18 months Questioning, portfolio of evidence, written reports, video and audio recordings, case studies, demonstration/ presentation. Certificate III Yes > Information Desk Clerk > Receptionist > Administration Assistant > Personal Assistant > Office Junior > Accounts payable clerk > Accounts receivable clerk

4 BSB30415 Certificate III in Business Administration What you need to know about this course COURSE NUMBER E1061 How is the course delivered? This is an online course. This means that you will complete your knowledge and initial skills development through online learning. What is online learning? OpenSpace is Open Colleges online campus. Through OpenSpace you will: > Access your learning materials and assessments > Undertake and upload assessments > Engage and interact with your trainer > Participate in student forums and find a study buddy > Access your assessment grades and feedback > Access student support services. What learning materials are included with this course? Your learning materials are accessed through OpenSpace. These include: > Learner workbooks > Online discussions > Additional activities > Online activities. How is the course assessed? During the course, you will undertake: > Questioning > Portfolio of evidence > Written reports > Case studies > Demonstration / presentation > Video and audio recordings. What about Recognition of Prior Learning (RPL)? We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process. Open Colleges has developed an RPL application kit for this course. The Student Handbook, available on the Open Colleges website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options. What is the duration of the course? The maximum duration for the course is 18 months. To complete the course in this timeframe, we recommend that you study a minimum of 16.5 hours per week. This is a guide only the time taken to complete your course will depend on your level of skill and knowledge. What will I learn? You will learn how to develop your keyboarding speed and accuracy and how to design and produce text documents. Skills in creating electronic presentations and the basics of many popular office programs will also be covered. You will learn skills in processing payroll and how to process accounts payable and receivable. As this course is a comprehensive introduction to business life, you will also gain competencies in writing simple documents, organising schedules and maintaining business reports. When you have finished this course you will be equipped with all the basic office and corporate knowledge you will need to make a real difference in the business sector of many different types of companies.

5 BSB30415 Certificate III in Business Administration What are the admission requirements for the course? Minimum age requirements You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian. Education requirements There are no formal education entry requirements stipulated by the Training Package, however given the nature of the course and the delivery model for the course, Open Colleges requires learners to have: - Year 10 and a minimum of one year of vocational experience; OR - A nationally recognised qualification at the Certificate II level or higher; OR - At least two years of relevant vocational experience. English language requirements This course requires you to read comprehensive learner workbooks, undertake a range of written assessments and engage in online discussion forums. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires English proficiency to year 10 level, OR a NRT or Trade qualification at the Certificate II level or higher, OR two years industry experience in a role that requires the use of written documentation and communication (see website for details). Computing requirements You will need access to a computer and the internet and you must have basic computing skills. Minimum specifications for your computer are: > Microsoft Office 2010 or equivalent > Broadband internet connection > 2GB of RAM > CD-ROM or DVD drive > Adobe Reader XI or equivalent > You will also need access to a phone, printer, photocopier and scanner > Adobe Flash Player 10 or higher. Specific requirements for Windows users: > Microsoft Windows XP or higher (Windows 7 or higher is recommended) > 1 gigahertz (GHz) or faster processor (2GHz or faster recommended) Specific requirements for Mac OS users: > Mac OS X v 10.5 or higher (Mac OS X v 10.6 or higher is recommended) > 1 gigahertz (GHz) or faster Intel processor (2GHz or faster recommended) Audio-visual requirements You will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as free downloads from the internet. You will also need access to a digital video recording device and/or digital camera and associated software to save and upload video and image files to OpenSpace. Many mobile phones and smartphones include this technology. What support services are available? During your studies with Open Colleges, you will have access to a comprehensive range of support services. These include: Academic support Your experienced trainers are available in OpenSpace to answer any questions you may have regarding the learning materials or assessments. Your course coordinator can also provide you with advice and support regarding the overall course. Student support The student support team is your one-stop service centre for all student administrative issues including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the student support team in OpenSpace or by or phone.

6 BSB30415 Certificate III in Business Administration Learning support The learning support team is a dedicated team of specialists that provide you with a comprehensive induction to studying with Open Colleges as well as specific support if you encounter learning difficulties during your studies. Learning support resources, such as writing guides, are available in OpenSpace. You can access the learning support team via your trainer or the student support team. Peer support As a student of Open Colleges you can also access our study buddy system. This enables you to connect with other Open Colleges students studying your course that live near you. Students find this is a great way to keep motivated and build lasting friendships and networks. What will I obtain on completion of the course? Upon successful completion of this course you will receive a nationally recognised Certificate III in Business Administration BSB Open Colleges is a Registered Training Organisation (Provider Number: 90796). What funding support options exist? Austudy/Abstudy This course is Austudy/Abstudy approved however you will need to apply directly to Centrelink for information on eligibility. More information? The Student Handbook, available on the Open Colleges website, provides more detailed information on the support services available to students. We recommend that you read the Student Handbook prior to enrolling with us.

7 BSB30415 Certificate III in Business Administration Modules and units Once you are enrolled in this course, you will receive access to Module 1, which contains the first set of units for the course. When you have successfully completed those units, you ll be given access to the next module. Order of Studies Code Unit Title and Resources Module 1: Keyboarding and producing business documents Module 2: Customer service Module 3: Health and safety Module 4: Electronic presentations Module 5: Scheduling Module 6: Organise work priorities Module 7: Maintaining business resources Module 8: Process Payroll and accounts BSBITU307 BSBWRT301 BSBITU303 BSBCUS301 BSBWHS201 BSBITU302 BSBADM307 BSBWOR301 BSBADM311 BSBFIA302 BSBFIA303 Develop keyboarding speed and accuracy Write simple documents Design and produce text documents Deliver and monitor a service to customers Contribute to health and safety of self and others Create electronic presentations Organise schedules Organise personal work priorities and development Maintain business resources Process payroll Process accounts payable and receivable Module 9: Produce spreadsheets and organising workplace information BSBITU304 BSBINM301 Produce spreadsheets Organise workplace information For full course competency details visit

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9 Studying with Open Colleges Open Colleges provides you with the freedom to study where and when you want. We understand that our students are constantly juggling multiple priorities, so our unique learning approach has been specifically designed to enable you to fit education and training around your lifestyle. After you enrol with Open Colleges you will be provided with access to OpenSpace our cutting edge virtual campus. Here are some of the key features and benefits of OpenSpace: Access Access your learning materials, assessments and additional online resources wherever you have an internet connection. You can also download your study guides, workbooks and assessments so that you can study wherever and whenever it suits you. Connections Connect with your trainers, assessors and other students. You can participate in the lively student forums, link up with a Study Buddy or engage with your trainer. OpenSpace is also where you will submit your assessments and receive your grades. Support Access the student support team using the online enquiry feature. OpenSpace also provides a detailed searchable database of Frequently Asked Questions, so that we can provide you with 24/7 responses to many of the common queries. You can also contact the student support team by phone on To make your learning experience as easy as possible, we will send you any textbooks or other materials that are required as part of your course. I would like to thank you for allowing me to study with you. This experience has opened my eyes to what I want to do for the rest of my life...i can t wait to receive my certificate! I have had nothing but good experiences with you. Letiesha Laidlaw, Open Colleges Student Knowledge OpenSpace is your link to Gale our extensive online library. Through Gale you will have access to millions of academic, magazine and newspaper articles from around the world.

10 How to Enrol Enrolling with Open Colleges is easy: Enrol online today. Just visit our website, select your course and click Enrol Today OR Enrol by phone. Just call one of our friendly Enrolment Consultants on Need more information? We appreciate that choosing the right course is important. If you would like to discuss your career or course options, please do not hesitate to call our Enrolment Consultants on or with your questions. Are you ready to study online? If you are unsure, you can take our free online learning assessment. See for more information.

11 Our Colleges Our Partners Open College of Accounting and Finance Open College of Aged Care Open College of Animal and Pet Care Open College of Art and Design Open College of Beauty Open College of Business, Management and Marketing Open College of Child Care Open College of Community Services Open College of Counselling and Coaching Open College of Fitness Open College of Health Care Open College of Information Technology Open College of Natural Therapies Open College of Photography Open College of Teaching and Training Open College of Technical Trades and Languages Open College of Tourism and Hospitality Australian College of Journalism College of Fashion Design ICM Training National Safety Council of Australia North Coast TAFE For more information call or go to

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