Spring 2015 Online Testing. Program Information and Registration and Technology Survey (RTS) Training Session

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1 Spring 2015 Online Testing Program Information and Registration and Technology Survey (RTS) Training Session Webinar Training Sessions: Calls will be operator assisted. Submit questions through the chat window. 1 Conference Call information Provided in webinar confirmation .

2 Session Agenda Introductions and Welcome Indiana Department of Education CTB Session Goals Program Kickoff Timeline Review Technology Readiness Milestones Timeline Training Calendar Release Dates & Checkpoints Testing Calendar Online Testing Program Components CTB IN State Web Portal Registration and Technology Survey (RTS) Test Delivery Client (TDC) Test Administration System (TAS) Technology Readiness & Checkpoint Process Checkpoint Process RTS Panels RTS Checkpoint Indicators Support and Communication Support Resources 2

3 Introductions and Welcome Indiana Department of Education Michele Walker, Director, Office of Student Assessment Sholonda Trice, Assistant Director Benjamin Kemp, Assessment Specialist CTB/McGraw Hill Kristine Nickerson, Senior Program Manager Cece Robinson, Program Manager John Miller, Online Implementation Manager Patricia Kinison, Indiana Customer Care Lead 3

4 Session Goals Review Milestone Schedule and Program Overview Learn How to Use the Registration and Technology Survey (RTS) Application Session Goals Spring 2015 Online Testing Introduction to the Online Testing Program, Readiness Process and Online Program Components 4

5 Spring 2015 Online Test Administrations ISTEP+ and IREAD 3 Online in Spring 2015 ISTEP+ Part 1 (Applied Skills: ELA & SS) ISTEP+ Part 2 (Multiple Choice and Technology Enhanced items) IREAD 3 Spring and Summer 5

6 Spring 2015 Training Milestones Training Dates Program Kick off / Registration Technology Survey (RTS) Webinar Sessions 1.5 hrs. Statewide Readiness Test (SRT) Webinar Sessions 2 hrs. Test Administration System (TAS) Training Sessions hrs. Webinars (7 sessions) Onsite Training Sessions (6 locations) Dates October 22 (1) 1:00 p.m. EDT November 3 (2) 10:00 a.m. & 1:00 p.m. EST November 5 (2) 10:00 a.m. & 3:00 p.m. EST November 6 (1) 1:00 p.m. EST December 2 (2) 9:00 a.m. & 1:00 p.m. EST December 3 (2) 9:00 a.m. & 1:00 p.m. EST December 9 (2) 1:00 p.m. & 3:00 p.m. EST Webinars: January 28 1:00 p.m. EST January 29 9:00 a.m. EST February 11 9:00 a.m. EST February 12 3:00 p.m. EST February 20 9:00 a.m. EST March 11 1:00 p.m. EST March 12 9:00 a.m. EST Onsite Training Sessions: February 17, 18, 19 February 24, 25, 26 Onsite trainings start at 9:00 a.m. EST 6

7 Spring 2015 Release Milestones Release Milestones Dates Registration and Technology Survey (RTS) Opens November 5 Test Delivery Client (TDC) Released Workstation Version Test Delivery Client (TDC) Released ipad, Android, and Chromebook Apps December 16 December 16 Statewide Readiness Test Tickets Available December 16 via ISOFT Statewide Readiness Test (SRT) January 13 10:00 11:00 a.m. EST * Alternate date: January 20 Test Administration System (TAS) Release February 10 Checkpoint 1 RTS Readiness completed Checkpoint 2 Site Readiness completed Checkpoint 3 TAS Readiness completed December 12 January 26 February 27 7

8 Spring 2015 Online Milestones Test Administration Milestones ISTEP+ Part 1 (Applied Skills) Opt In Window Test Sessions Created and Available: Practice Test Window: Operational Test Window: Test Invalidation or Do Not Score complete by: IREAD 3 Spring Opt In Window Test Sessions Created and Available: Practice Test Window: Operational Test: Test Invalidation or Do Not Score complete by: ISTEP+ Part 2 (Multiple Choice/Technology Enhanced) Practice Test Sessions Created and Available: Operational Test Sessions Created and Available: Practice Test Window: Operational Test: Test Invalidation or Do Not Score complete by: Dates November 5 December 12 February 16 February 17 March 13 March 2 13 March 13 November 5 December 12 February 16 February 17 March 18 March March 18 March 23 April 6 March 23 May 15 April 27 May 15 May 15 8

9 Common Terminology Checkpoint Process Process to assess readiness for online testing CTB IN Web Portal My Programs / Navigator Website OAS Online Assessment System RTS Registration and Technology Survey TAS Test Administration System TDC Test Delivery Client Test Session Creation (Pre Scheduling) Website location containing information regarding online testing and other topics Landing page with links to other applications such as the Registration & Technology Survey and Secure File Sharing Consists of two parts: Test Delivery Client and Test Administration System Collects data and provides information regarding online test capacity and technology readiness Website used by local test coordinators to manage test sessions and by technology coordinators to access software and content The locally installed software application used by students to take online tests CTB creates test sessions and assigns students by grade 9

10 Online Testing Program Components 10

11 Online Testing Benefits Milestones Security Students view one item at a time Research shows comparability between online and paper/pencil testing Delivery of Accommodations Students motivated by online format Items are shown larger than on paper/pencil version 11

12 Intro - Online Testing Components CTB IN State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Capacity Analysis) Test Delivery Client (TDC) Application (Student) 12

13 Intro - Online Testing Components CTB IN State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Capacity Analysis) Test Delivery Client (TDC) Application (Student) 13

14 CTB IN Web Portal - Introduction URL: a b c d e Scrolling Ticker General information about the tests Single Sign on Navigator Page Access Test and Technology Coordinator Support Materials CTB IN State Web Portal a h i f Experience College and Career Ready Assessment (Students) b c j g h ISTEP+ Online TAS Sandbox (Administrators) Report Disruption d e k i News and Information j Community Forum f g k Help Desk Contact Information 14

15 CTB IN Web Portal Scrolling Ticker Scrolling Ticker a a Scrolling Ticker The scrolling ticker enables the IDOE and CTB to post alerts for Indiana corporations and schools. Some announcements are clickable links to view more information. 15

16 Assessment Program Information CTB IN Web Portal About the Test b Assessment Program Information b Click the Assessment Program Information button to access general information about Indiana test administrations. 16

17 CTB IN Web Portal Access Account Single Sign-on c Single Sign on Account Access Click the CTB Online Applications Single Sign on (SSO) button to login to the My Programs Overview website. c 17

18 FAQ Intro - CTB Indiana Web Portal FAQ Single Sign-On ** FAQ Tip Q: I do not have a Single Sign On SSO account. How do I get an account? A: What role do you have at the corporation? Corp. Test Coordinator Contact the CTB/Indiana Help Desk for assistance. School Test Coordinator Contact the CTC for approval. CTC contacts Help Desk to request account. Technology Coordinator Contact the CTC for approval. CTC contacts Help Desk to request account. ** FAQ Tip Q: I do not see a link to the Registration and Technology Survey Application on the My Programs Overview page. How do I have the link added to my account? A: What role do you have at the corporation? Corp. Test Coordinator Contact the CTB/Indiana Help Desk for assistance. School Test Coordinator Contact the CTC for approval. CTC contacts Help Desk to request account. Technology Coordinator Contact the CTC for approval. CTC contacts Help Desk to request account. 18

19 CTB Indiana Web Portal Test Coordinator Support Materials d d Test Coordinator Support Materials Click the Test Coordinator Support Materials button to access a variety of materials to support online testing. New materials will be frequently added. 19

20 CTB IN Web Portal Technology Coordinator Technology Coordinator Support Materials e Technology Coordinator Support Materials e Click the Technology Coordinator Support Materials button to access a variety of materials to support online testing. New materials will be frequently added. 20

21 Experience College- and Career-Ready Assessment CTB IN Web Portal Online Writing f Experience Collegeand Career Ready Assessment (Students) Click the Experience College and Career Ready Assessment (Student) button to access an Internet simulation of the Test Delivery Client which includes important new technology enhanced item types. f 21

22 CTB IN Web Portal The Button Page ISTEP+ Online Demo g ISTEP+ Online Demo g Click the ISTEP+ Online Demo button to access the ISTEP+ Online sandbox. 22

23 CTB IN Web Portal News, Forum, Help Desk Report Disruption h Report Disruption h In the event a disruption occurs locally, this page can be used to submit information to the CTB/Indiana Help Desk. 23

24 CTB IN Web Portal News, Forum, Help Desk News/Dashboard i i News/ Dashboard During testing, visit this page for CTB status updates and alerts. 24

25 CTB IN Web Portal News, Forum, Help Desk Indiana Forum j CTB IN Forum j The forum is a passwordprotected online website where users can ask questions and connect with other schools/corporations, CTB and the IDOE. 25

26 CTB IN Web Portal News, Forum, Help Desk CTB Indiana Helpdesk k CTB IN Help Desk This web page contains static CTB/Indiana Help Desk contact information. Please note the new address for : CTB_Indiana_Helpdesk@ctb.com k 26

27 Intro - Online Testing Components CTB IN State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Capacity Analysis) Test Delivery Client (TDC) Application (Student) 27

28 Indiana RTS Changes Due to old, inaccurate data in RTS, it has become necessary to purge all information and gather new data. When RTS becomes available on November 5, all data will have been removed. A spreadsheet containing all old data will be stored within each corporation s secure file sharing space on ISOFT. A template file can be used to bulk upload all RTS workstation data. File can be downloaded from Technology Coordinator Support Materials within Portal. Contact the CTB IN Helpdesk for assistance when submitting. 28

29 CTB b Portal Indiana RTS Access b 29

30 Single Point of Information Analysis to Assess Online Testing Readiness Analysis: Students Testing Online to Workstations Available for Testing Registration and Technology Survey (RTS) Website Usable workstations (meet minimum requirements) Network capacity (20 kbps per machine) Testing Window/Sessions needed Analysis: Workstations Available to Network Capacity Online Testing Status Indicator and Feedback (Checkpoint Progress) 30

31 Intro - Online Testing Components CTB IN State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Capacity Analysis) Test Delivery Client (TDC) Application (Student) 31

32 Test Delivery Client Test Delivery Client (TDC) Application Student testing software Lock down browser Online Tools/Accommodations 32

33 Student Testing Tools and Accommodations Test Delivery Client Student Testing Tools Blocking Ruler Contrast Screen (Color / Font) Eraser Highlighter Manipulative (ruler, calculator) Mark for Later Review Option (Answer Choice) Eliminator Reference Card Speech Reader 33

34 Test Delivery Client Minimum Hardware Requirements Workstation Hardware/Software Requirements Type OS Hardware Screen Size/Resolution Windows Windows 7 Windows 8, GHz Processor 1GB RAM, 2 GB Recommended 1 GB Disk Space Available Screen 10 inch class Resolution 1024 x 768 MAC OS X Linux ios Android Lion 10.7 (Intel) Mountain Lion 10.8 (Intel) Mavericks 10.9 (Intel) Fedora (Red Hat) 16 Ubuntu 12 ios 6 ios 7 ios 8 Version 4 (Ice Cream Sandwich) (Jelly Bean) (Kit Kat) 1.3 GHz Processor 1GB RAM, 2 GB Recommended 1 GB Disk Space Available 1.3 GHz Processor 2GB RAM, 4 GB Recommended 1 GB Disk Space Available ipad 2+ 1GB RAM Screen 10 inch class Resolution 1024 x 768 Screen 10 inch class Resolution 1024 x 768 Screen 10 inch class *No ipad mini Guided access must be on / Assistive Touch must be off Screen 10 inch class Device must be configured to use single app mode Chromebook Chrome OS 30+ Screen 10 inch class Thin Client Configurations NComputing (Windows 7, Windows 8) (Same as Windows) Screen 10 inch class 34

35 Test Delivery Client Minimum Hardware Requirements Important changes for Windows XP and Vista no longer supported Windows 7, 8, and 8.1 only Mac OS X 10.6 no longer supported Mac OS X 10.7, 10.8, and 10.9 only Newly Supported Devices o Chromebooks o Android 35

36 Ancillary Software Requirements Java Adobe Air Adobe Flash No longer required by the Test Delivery Client. The CTB TDC no longer requires Java, Air or Flash. Flash may still be required locally for other software, such as MP3 players. 36

37 Intro - Online Testing Components CTB IN State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Capacity Analysis) Test Delivery Client (TDC) Application (Student) 37

38 Test Administration System Test Administration System (TAS) Password protected website Student data management Test assignments Testing status 38

39 Test Administration System Test Administration System (TAS) Focus on minimal clicks Consistent behavior and controls Modal windows Accordion to show / hide Major actions across tabs 39

40 Student Testing Accommodations Test Administration System Accommodations available for students include: Screen Reader / Text to Speech Variable Font Size, Font Color Variable Screen Question / Answer Background Color 40

41 Intro Checkpoint Process Checkpoint Process 41

42 Checkpoint Process Program Kick off and RTS Training RTS Data Entry Initial Site Readiness Status Report Site Readiness Training TDC Installation Statewide Readiness Test Technology Site Readiness Site Support and Troubleshooting TAS Training Site Access Test Assignments Practice Testing Final Workstation Checks Operational Test Ready Checkpoint 1 Registration and Technology Survey Checkpoint 2 Install Software Statewide Readiness Test Checkpoint 3 Final Workstation Check 42

43 Checkpoint 1 Goals Gather testing and technology data from schools Review RTS results Assess initial online testing capacity and readiness Steps to Complete Update data in the Registration and Technology Survey website (RTS) for: contacts student testing workstations network configuration Result Checkpoint 1 Readiness Report Passing/Not Passing CTB Follow up 43

44 RTS Available on November 5 Checkpoint 2 Statewide Site Readiness Test Checkpoint 1 December 12 Goal 100% participation required, even if not able to test online Required to show capacity for online assessment Provide important contact details Assess readiness for online testing 44

45 Checkpoint 2 Goals Confirm initial setup and installation of network and workstations Uncover/address setup and configuration or installation issues Steps to Complete Install Software Verify Installation Conduct Readiness Test Packet Capture and Review Result Checkpoint 2 Readiness Report Passing/Not Passing CTB Follow up and Site Visits 45

46 Checkpoint 2 Statewide Site Readiness Test Checkpoint 2 Statewide Readiness Test (SRT) Administered Statewide January 13 Goal Uncover and address local technical issues at schools Workstation TDC install Connectivity Networking Process Administer Statewide Readiness Test to exercise testing workstations Use provided sample student testing accounts, passwords and test access codes Use instructions provided to administer test TAS access not required Report issues to CTB Packet Captures during Readiness Test Required* 46

47 Checkpoint 3 Final System Check Checkpoint 3 Goals Assess final check of workstations and setup Uncover and address last minute technical issues Test Administration System training Practice Tests in progress Process Exercise testing workstations Administer Practice Tests Support visits if needed Report issues to CTB 47

48 Intro - Online Testing Components CTB IN State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Capacity Analysis) Test Delivery Client (TDC) Application (Student) 48

49 CTB b Portal Indiana RTS Access b 49

50 Indiana RTS Corporation Home Panel 50

51 Indiana RTS Corporation Home Panel Corporation level view of Test and Technology Coordinator contact data Corporation level network data 51

52 Indiana RTS Corporation Home Panel Corporation Contact Panel Spring Break dates recorded by corporation staff. Spring Break dates now also available on School Contact Panel public school staff do not need to enter dates / entered at corporation level for all schools Non public schools need to enter spring break dates on school contact panel 52

53 Indiana RTS School Home Panel Click School tab to open School Panel View 53

54 Indiana RTS School Home Panel Checkpoint 1, 2 and 3 progress bar Green: passed Red: failed (hover on blue question mark for details) Schools listed Panels display saved data; open the panel to enter / revise data by clicking on the images: Required data present Missing data 54

55 Indiana RTS School Home Panel New for Spring 2015 Legend RTS Legend shows Checkpoint progress indicators C1, C2, C3 Indicators 55

56 RTS Enrollment Panel RegistrationandTechnologySurvey Indiana RTS School Contact Panel Required fields Save/Close Editable fields Name and contact information required 56

57 RTS Enrollment Panel RegistrationandTechnologySurvey Indiana RTS School Contact Panel School Contact Panel New for 2015 Spring Break dates now also available on School Contact Panel public and charter school staff do not need to enter dates / entered at corporation level for all schools Non public schools need to enter spring break dates on school contact panel Editable fields Name and contact information required 57

58 RegistrationandTechnologySurvey Indiana RTS School Enrollment Panel RTS Enrollment Panel Enrollment not editable in the app IDOE paper/pencil approved (only editable by IDOE) Opt In Section (Applied Skills, IREAD 3) Number of test periods (3) & number of testing days (15) 58

59 RegistrationandTechnologySurvey Indiana RTS School Enrollment Panel RTS Enrollment Panel New for 2015 Large Print/ Braille /IEP materials ordered from within RTS Window for ordering: November 5 to December 12 59

60 RTS Workstation Panel RegistrationandTechnologySurvey Indiana RTS School Workstation Panel Thin Client/Tablet Minimum technical requirements Delete Four types of devices One row of device data required Field selections in bold red font do not meet minimum requirements. These machines cannot be used for online testing. Slide 60

61 RTS Workstation Panel Indiana RTS School Network Panel Required fields Important Note: With new technologyenhanced item types, adequate bandwidth is very important. Network configuration Internet Connection type, Down speed and Up speed required Slide 61

62 RTS Workstation Panel RTS Workstation Panel Indiana RTS School Readiness Status Panel Required fields to complete Checkpoints 2 and 3 Record Checkpoints 2 and 3 status Return to RTS and check these boxes upon completion of Checkpoints 2 and 3 Slide 62

63 Indiana RTS Progress Indicators Progress 0% Complete Progress Checkpoint 1 Complete Progress Checkpoint 2 Complete Progress Checkpoint 3 Complete No Cleared Checkpoints Checkpoint 1 Cleared Checkpoint 2 Cleared Checkpoint 3 Cleared Checkpoint 1, 2, 3 complete Each Checkpoint must be completed in order. The segmented bar confirms Checkpoint status. Hovering over the tooltip next to the Progress Bar will also provide confirmation on Checkpoint status. = Checkpoint 1 Cleared This message indicates that the site has passed Checkpoint 1: Checkpoint 1 Complete: All Contact, Network, Workstation, and Enrollment information is filled in; Network speed is sufficient; Workstation Capacity is adequate; Thin Client Affirmations are checked (if applicable). = Checkpoint 2 Cleared This message indicates that the site has passed Checkpoint 2: Checkpoint 2 Complete: Site Readiness Complete Affirmation checked (found on Readiness Status panel). = Checkpoint 3 Cleared This message indicates that the site has passed Checkpoint 3: Checkpoint 3 Complete: Final Site Readiness Complete (found on Readiness Status panel). 63

64 Support and Resources Need Help? Support Options and Resources Slide 64

65 Support and Resources Administration Policies and Procedures Assistance (IDOE) CTB Indiana Support Team (CTB) Indiana Department of Education CTB/Indiana Help Desk Phone: Toll Free: Fax: Phone: option 2 Hours of Operation: 7:30 a.m. 5:00 p.m. EST Slide 65

66 Communication State Web Portal ctb.com/istep Ticker News Dashboard and Forum CTB and Corporation Technology Team Collaboration Training Documents s Communication is key to the success of online testing! Support Documents Slide 66

67 Technical Support Plan Technical Support Technical Support WebEx Sessions Site Visits Phone Support Client Log File Review Training Support Documentation Slide 67

68 Online Resources Online Resources CTB IN State Web Portal Support Content News Ticker Support CTB Indiana Online Forum Connect with other corporations/schools Post/ Ask Questions Slide 68

69 Support Documents Types of Support Documents Common Error Messages and Resolution Network and Workstation Configuration Checklists Online Quick Start Guide (TAS) Registration and Technology Survey (RTS) Instructions Site Network Infrastructure Guidelines Test Administration Manuals (TAM) Test Preparation and Admin Checklist Thin Client Site Readiness Checklist Thin Client Troubleshooting Guide Troubleshooting Tips Test Delivery Client Installation Guide Slide 69

70 Online Testing Toolkit (TAS) Online Quick Start Guide Online Examiner s Manual Sample Testing Schedules Online Test Preparation and Administration Checklist Test Administration System Training Presentation Troubleshooting Guide Slide 70

71 Takeaways Next Steps Take Aways / Next Steps Review CTB IN State Web Portal Enter RTS data (available on November 5) Complete Checkpoint 1 by December 12 Plan to attend future training sessions (calendar) Plan for Statewide Readiness Test (SRT) in January Questions? Contact CTB Indiana Help Desk or IDOE Slide 71

72 Wrap-Up Questions? Slide 72

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