Progress Report for Workforce Development FY 2014

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1 Progress Report for Workforce Development FY 2014 Issued: December 2014

2 Table of Contents Report Summary... 3 Workforce Development Courses... 6 Types of Courses Offered... 6 Course Completers Non-Credit Contact Hours. 9 Non-Credit Headcount (Achieve 2015: Access) 10 Non-Credit Under-Represented Populations.. 11 Employers Served (Achieve 2015: Workforce) Career Pathways Programs Adult Career Coaches/Experiential Learning Job Placement Coordinators.. 13 Apprenticeship Related Instruction Career Readiness Certificate (Achieve 2015: Success). 15 High School Career Coaches (Achieve 2015: Access) 16 Middle College On Ramp 18 Appendix A: Workforce/Data Definition and Location of Programs and Services. 19 Appendix B: WDS Data Reporting Requirements Appendix C: Course and Program Data by College Blue Ridge CCWA 27 Central Virginia.. 28 Dabney S. Lancaster Danville Eastern Shore Germanna J. Sargeant Reynolds John Tyler Lord Fairfax Mountain Empire New River Northern Virginia Patrick Henry Paul D. Camp Piedmont Virginia Rappahannock Southside Virginia Southwest Virginia Thomas Nelson Tidewater Virginia Highlands Virginia Western Wytheville Appendix D: Non-Credit Headcount Detail.. 50

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4 REPORT SUMMARY Background Workforce services provided through the community colleges include a host of courses and programs to develop and expand the skills of Virginia s workforce. Services are provided through two major areas: courses offered through workforce development departments and career pathways programs that assist individuals in improving their education and employment status. Courses are comprised of non-credit open enrollment, non-credit customized training, and credit customized training. Programs include Adult Career Coaches/Experiential Learning Job Placement Coordinators, Apprenticeship Related Instruction, Career Readiness Certificate, High School Career Coaches, Middle College, and On Ramp. Achieve 2015 and Other Reporting Requirements Under Achieve 2015, workforce services and programs are included in the student access, success, and workforce measurements. While Achieve 2015 captures the majority of workforce activities, there are additional measures required for state reporting, funding allocations, Chancellor s goals, and other areas that provide more detailed information on the performance of the system. These include non-credit contact hours and duplicated counts on courses offered. Appendix B provides a list of reporting requirements by various topic areas. Performance in FY 2014 Colleges design training programs that meet the current workforce needs through delivery of non-credit open enrollment and customized training or credit customized training. During FY 2014, colleges provided more than 66,000 individuals with non-credit workforce training (excluding community education). The types of instruction related to workforce can include courses that provide skills upgrades, such as training in Microsoft Office, leadership and supervision, and project management. In addition, workforce departments offer instruction that prepares individuals to earn an industry certification or state licensure. In total, colleges offered over 103,000 course enrollments related to workforce and provided over 50,000 students with specialized services through Career Pathways programs in FY Employers are another key customer of community college workforce services, whether through direct contracts or through partnerships with economic development and community agencies that assist existing or potential employers. In FY 2014, colleges served over 13,000 employers. In addition, workforce staff partnered with economic development agencies on 294 projects to recruit employers to the region and worked with community agencies on 193 projects to provide training services to dislocated workers. A supplement to this report, which includes performance for Institutes of Excellence and Specialized Workforce Centers, is available on the VCCS website at The chart below provides a summary of Workforce Development Services enrollments for FY 2012 through FY Stoplights are provided for the four Achieve 2015 reporting measures. Page 3 of 51

5 VCCS Workforce Development Services Enrollments FY Workforce Development Courses FY 2012 FY 2013 FY Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access Goal) 87,197 78,782 74, % Non-Credit Under-Represented Population 25.9% 25.7% 21.2% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit 9,644 7,130 3, % Custom Non-Credit 57,788 47,579 49, % Open Non-Credit 48,563 50,733 49, % WDS Course Completers* 115, , , % Non-Credit Contact Hours 2,068,084 2,031,098 1,947, % Employers Served Employers Served (Workforce Goal) 11,025 12,413 13, % Career Pathways Programs Adult Career Coaches/Experiential Learning and Job Placement Coordinators** N/A 3,232 3, % Apprenticeship Related Instruction 6,513 6,326 6, % Career Readiness Certificate (Success Goal) 9,524 10,327 10, % High School Career Coaches*** (Access Goal) 36,811 34,082 28, % Middle College 1,170 1, % On Ramp*** 1, % * WDS course completers total excludes open credit. ** In the FY 2013 report, ACC/ELJPC totals included participants served from Summer 2012 through October FY 2013 totals in this report have been adjusted to include only participants served during the fiscal year. *** Please refer to the corresponding sections for a full description of changes that resulted in declining totals for the High School Career Coach and On Ramp programs. Page 4 of 51

6 The remaining sections of this report provide detailed data on the courses and programs provided through workforce for FY 2014 and include percentage increases over the prior year. Appendix A includes information on the location of programs and services among the colleges. Appendix B describes the various workforce reporting requirements. Appendix C displays graphical data by college. Appendix D provides detailed data on non-credit headcounts. Future Editions of the Progress Report for Workforce Development During the spring of 2014, three additional Career Pathways programs came under Workforce Development Services. These are the Rural Virginia Horseshoe Initiative, College Success Coaches, and Great Expectations. Future reports will include data for these programs. Additionally, Virginia s community colleges will soon begin a new strategic plan, Complete s will be made to future editions of the Progress Report to reflect the transition from Achieve 2015 to Complete For additional questions related to this report, please contact Carrie Douglas, Interim Director of Workforce Research and Evaluation ( cdouglas@vccs.edu or 804/ ). Page 5 of 51

7 Workforce Development Courses Types of Courses Offered Courses provided through workforce development departments can include non-credit open enrollment, non-credit customized training, and credit customized training. Open enrollment courses are available to the general public, while customized courses involve specific training contracted by an employer. Most workforce development departments at the colleges provide a combination of credit and non-credit courses. Statewide, approximately 52 percent of students served participated in customized courses and approximately 4 percent of those served participated in customized credit courses. The table below illustrates the percentage of completers for total customized and customized credit courses by college. Served through Customized Courses* Served through Customized Credit Courses* College Total Served Blue Ridge 4, % 0.0% CCWA 11, % 0.0% Central Virginia 2, % 1.3% Dabney S. Lancaster % 4.5% Danville 1, % 22.9% Eastern Shore 1, % 3.0% Germanna 5, % 0.0% Lord Fairfax 10, % 0.0% Mountain Empire 1, % 0.4% New River 4, % 2.6% Northern Virginia 17, % 0.0% Patrick Henry 3, % 0.0% Paul D. Camp 1, % 0.0% Piedmont Virginia 5, % 0.0% Rappahannock 2, % 0.0% Southside Virginia 4, % 9.4% Southwest Virginia % 6.9% Thomas Nelson 10, % 7.8% Tidewater 5, % 9.4% Virginia Highlands % 0.0% Virginia Western 2, % 22.3% Wytheville 2, % 36.3% Total 103, % 3.8% Page 6 of 51

8 Workforce Course Completers In FY 2014, the total number of WDS course completers (duplicated count) decreased by approximately 2 percent from 105,442 to 103,193. As the table on the following page illustrates, open enrollment non-credit completers decreased 2 percent from FY 2013 to FY 2014, while customized training non-credit completers increased by 4 percent during the same timeframe. Total WDS Course Completers FY 2013 to FY 2014 Net College WDS 2013 WDS Blue Ridge 3,157 4,311 1, % CCWA 9,265 11,993 2, % Central Virginia 2,251 2, % Dabney S. Lancaster 1, % Danville 1,652 1, % Eastern Shore 2,110 1, % Germanna 4,874 5, % Lord Fairfax 9,020 10,777 1, % Mountain Empire 2,592 1,592-1, % New River 5,219 4, % Northern Virginia 16,867 17, % Patrick Henry 3,169 3, % Paul D. Camp 1,377 1, % Piedmont Virginia 5,430 5, % Rappahannock 2,663 2, % Southside Virginia 6,701 4,254-2, % Southwest Virginia % Thomas Nelson 13,451 10,712-2, % Tidewater 6,653 5,433-1, % Virginia Highlands 1, % Virginia Western 2,382 2, % Wytheville 3,422 2, % Total 105, ,193-2, % Page 7 of 51

9 in Open and Custom Non-Credit Course Completers FY 2013 to FY 2014 Net Net Custom Custom Open Open Non- Non- Non- Non- College Custom Custom Open Open Credit Credit Credit Credit Non- Non- Non- Non Credit Credit Credit Credit Blue Ridge 1,138 1, % 2,019 2, % CCWA 4,714 7,354 2,640 56% 4,551 4, % Central Virginia 1,519 2, % % Dabney S. Lancaster % 1, % Danville % % Eastern Shore 1, % % Germanna 1,594 1, % 3,280 3, % Lord Fairfax 4,174 5,853 1,679 40% 4,846 4, % Mountain Empire 1, % 1, % New River 3,230 2, % 1,622 1, % Northern Virginia 1,959 1, % 14,908 15, % Patrick Henry 1,987 2, % 1,133 1, % Paul D. Camp 1,202 1, % % Piedmont Virginia 2,132 2, % 3,298 3, % Rappahannock % 2,146 1, % Southside Virginia 1,787 1, % 3,003 1,919-1,084-36% Southwest Virginia % % Thomas Nelson 10,588 8,533-2,055-19% 1,990 1, % Tidewater 4,092 3, % 1,435 1, % Virginia Highlands % % Virginia Western 1, % % Wytheville 1,527 1, % % Total 47,579 49,495 1,916 4% 50,733 49, % Page 8 of 51

10 Workforce Non-Credit Contact Hours In FY 2014, WDS provided over 1.9 million contact hours of non-credit instruction related to workforce. Contact hours are calculated based on the total number of hours the course meets multiplied by the number of course completers. Contact hours by college currently are used to calculate the non-credit workforce allocation received annually by the General Assembly. Statewide, each participant completed an average of approximately 20 hours of instruction. The average among colleges ranged from 6 to 39 hours. Colleges with higher averages, predominantly offer semester long open-enrollment courses, whereas colleges with lower averages tend to offer shorter courses either through customized or open-enrollment training. Non-Credit Contact Hours FY Hours/ Completer 2014 Hours/ Completer College 2013 Contact Hours 2014 Contact Hours Blue Ridge 51,981 63, % CCWA 193, , % Central Virginia 20,631 18, % Dabney S. 13,498 5, % Lancaster Danville 15,211 11, % Eastern Shore 27,954 18, % Germanna 66,316 59, % Lord Fairfax 104, , % Mountain Empire 60,364 39, % New River 189, , % Northern Virginia 625, , % Patrick Henry 44,118 50, % Paul D. Camp 13,510 17, % Piedmont 77,329 59, % Rappahannock 27,700 19, % Southside 174,905 97, % Southwest 6,145 5, % Thomas Nelson 134, , % Tidewater 98, , % Virginia 9,908 4, % Highlands Virginia Western 45,042 60, % Wytheville 30,134 29, % Total 2,031,098 1,947, % Page 9 of 51

11 Non-Credit Headcount With Achieve 2015, the measurement methodology changed from a duplicated to unduplicated headcount of workforce courses, whether they were credit or non-credit. In addition, the headcount includes community education courses, which were not included under the Dateline 2009 strategic plan. The table below provides non-credit headcounts by college over the last two years. Headcounts decreased by approximately 5 percent in FY Non-Credit Headcount FY 2013 to FY 2014 FY FY2014 College FY 2013 FY 2014 Blue Ridge 3,411 4, % CCWA 6,146 7, % Central Virginia 2,449 2, % Dabney S. Lancaster % Danville 1,464 1, % Eastern Shore 1,630 1, % Germanna 4,253 4, % Lord Fairfax 6,406 6, % Mountain Empire 2,239 1, % New River 4,221 3, % Northern Virginia 13,027 12, % Patrick Henry 1,843 2, % Paul D. Camp 1,312 1, % Piedmont Virginia 4,326 4, % Rappahannock 1,831 1, % Southside Virginia 3,940 3, % Southwest Virginia % Thomas Nelson 10,139 8, % Tidewater 5,045 3, % Virginia Highlands % Virginia Western 1,647 1, % Wytheville 1,512 1, % Total 78,782 74, % Page 10 of 51

12 Non-Credit Under-Represented Populations During FY 2014, approximately 21 percent of all students enrolled in non-credit workforce courses were from traditionally under-represented populations (URP). This classification is determined based on a student s geographical location or race. The chart below displays underrepresented population totals for students for whom complete data was available. Non-Credit Under-Represented Populations FY 2014 Complete Data* (Students with Juris or Total College Location Race Race NOT URP Blank) URP Population of Complete Data Blue Ridge , % CCWA , % Central Virginia 1, ,600 1, % Dabney S. Lancaster % Danville , % Eastern Shore % Germanna , % Lord Fairfax , % Mountain Empire , % New River , % Northern Virginia 98 1,785 12,239 1, % Patrick Henry 1, ,753 1, % Paul D. Camp % Piedmont Virginia , % Rappahannock , % Southside Virginia , % Southwest Virginia % Thomas Nelson 220 1,311 6,232 1, % Tidewater ,438 1, % Virginia Highlands % Virginia Western , % Wytheville , % VCCS 9,738 7,043 61,715 15, % *These figures exclude limited enrollment data; therefore, they do not match total headcounts. Page 11 of 51

13 Employers Served Workforce development departments provide services to employers through customized training, open-enrollment courses (employer sponsorship), facility use, and contract services. The development of new employer relationships through workforce development helps to strengthen community relationships and increase services provided through the colleges. During FY 2012, VCCS began capturing employers served data for all departments at the colleges. The totals reported below represent employers served through workforce, as well as credit activities. Virginia s community colleges increased employers served by over 6 percent in FY Employers Served FY 2013 to FY 2014 College FY 2013 FY 2014 Blue Ridge 935 1, % CCWA* 1,011 1, % Central Virginia % Dabney S. Lancaster % Danville % Eastern Shore % Germanna % Lord Fairfax 1,292 1, % Mountain Empire % New River % Northern Virginia 1,299 1, % Patrick Henry % Paul D. Camp % Piedmont Virginia % Rappahannock % Southside Virginia % Southwest Virginia % Thomas Nelson 1,348 1, % Tidewater 1,337 1, % Virginia Highlands % Virginia Western % Wytheville % Total 12,413 13, % * CCWA totals include employers served through credit activities at J. Sargeant Reynolds and John Tyler. Page 12 of 51

14 Career Pathways Programs Adult Career Coaches and Experiential Learning Job Placement Coordinators The Adult Career Coach (ACC) and Experiential Learning/Job Placement Coordinators (ELJPC) are TAACCCT-funded positions working at all 23 community colleges, as well as One Stops. The ACCs assist community college students, adult education students, and Virginia Workforce Center clients in developing career and postsecondary education and training plans and supporting access to education and training. ELJPCs work with students to provide services for job preparation and placement, including guidance in job search, employability skills coaching, and assistance with preparing for applications, resumes, and interviews. The primary focus of this strategy is to move dislocated workers and veterans into training and employment, with a particular interest in allied healthcare where such jobs are in demand. Adult Career Coach Experiential Learning Job Placement Coordinator FY 2014 College Participant Total Unduplicated* Total ACCs and ELJPCs** Blue Ridge CCWA Central Virginia Dabney S. Lancaster 34 3 Danville Eastern Shore 68 2 Germanna 96 1 Lord Fairfax Mountain Empire 74 2 New River Northern Virginia 90 1 Patrick Henry Paul D. Camp Piedmont Virginia Rappahannock 42 2 Southside Virginia Southwest Virginia Thomas Nelson Tidewater Virginia Highlands 47 1 Virginia Western Wytheville Total 3, * The unduplicated participant totals consist of newly enrolled individuals who have received the required services from either an ACC or ELJPC (or both). **Total ACCs and ELJPCs include full-time and part-time ACCs and ELJPCs at each college. Page 13 of 51

15 Apprenticeship Related Instruction Apprenticeship Related Instruction (ARI) for business and industry is coordinated through technical centers and community colleges. The VCCS coordinates ARI for the Virginia Army National Guard that now sponsors registered apprentices for their personnel. In FY 2014, the ARI program provided instruction to approximately 6,800 registered apprentices, representing an 8.6 percent increase since last year. Apprenticeship Related Instruction Apprentices Served FY 2013 to FY 2014 FY 2013 FY 2014 Colleges Central Virginia % Community College Workforce Alliance % Danville % Lord Fairfax % New River % Northern Virginia % Patrick Henry % Rappahannock % Southside Virginia % Thomas Nelson % Tidewater 1,160 1, % Total Colleges 3,281 3, % Technical Centers Charlottesville-Albemarle Technical % Center Fairfax County Public Schools % Jackson River Technical Center % Massanutten Technical Center % New Horizons Regional Education Center % Norfolk Technical Vocational Center % Richmond Technical Center % Roanoke City Public Schools % Spotsylvania Career and Technical Center % Valley Career and Technical Center % Total Technical Centers 2,868 2, % VCCS* % Total ARI 6,326 6, % * VCCS coordinates services for the Virginia Army National Guard. Page 14 of 51

16 Career Readiness Certificate In FY 2014, Virginia awarded over 10,000 Career Readiness Certificates (CRCs), which decreased by approximately 1.5 percent over the prior year. These certificates, measuring workplace readiness skills, may be awarded through community colleges or One Stop centers. Career Readiness Certificates FY 2013 to FY 2014 College FY 2013 FY 2014 Blue Ridge % CCWA 2,211 2, % Central Virginia % Dabney S. Lancaster % Danville % Eastern Shore % Germanna % Lord Fairfax % Mountain Empire % New River 514 1, % Northern Virginia % Patrick Henry % Paul D. Camp % Piedmont Virginia % Rappahannock % Southside Virginia 2,959 2, % Southwest Virginia % Thomas Nelson % Tidewater % Virginia Highlands % Virginia Western % Wytheville % Total 10,327 10, % Page 15 of 51

17 High School Career Coaches This year, over 28,000 high school students received coaching services. These services were provided by 117 coaches in 155 high schools across the Commonwealth. In FY 2014, the High School Career Coach program began using a new Case Management System (CMS) in the Virginia Education Wizard. The Wizard CMS enables standardized record-keeping for all career coaches and allows for more reliable and detailed data collection with the ability to track the outcomes of individual students after graduation. Due to this transition to the new Wizard CMS, student served totals decreased in some college service regions. While career coaches previously reported the number of students served based on their individual record-keeping systems, current program totals represent each student s case file with an extensive list of services to track the depth of the services provided, along with case notes and follow-up functionality to increase the career coach s effectiveness. FY 2014 will serve as the baseline year for demonstrating a case management approach to postsecondary transition for the High School Career Coach program. College High School Career Coach - FY 2014 Students Receiving Individual or Small Group Coaching Number of Coaches Average Students per Coach Blue Ridge 2, Central Virginia Dabney S. Lancaster Danville 1, Eastern Shore Germanna 1, J. Sargeant Reynolds John Tyler 1, Lord Fairfax 3, Mountain Empire 1, New River Patrick Henry 2, Paul D. Camp 1, Piedmont Virginia 1, Rappahannock Southside Virginia 2, Southwest Virginia 2, Thomas Nelson Tidewater Virginia Highlands 1, Virginia Western 1, Wytheville 1, Total 28, Page 16 of 51

18 Middle College Middle College serves individuals ages 18 to 24 who lack a high school diploma by providing them with assistance in obtaining their GED and enrolling in courses at a community college. In FY 2014, over 800 students were enrolled in Middle College, including those taking GED courses as well as GED completers taking postsecondary courses. This represents an approximately 19 percent decrease in Middle College enrollments, compared to last year. FY 2014 outcomes of the Middle College program include the following: A total of 298 GEDs were awarded to Middle College students. A total of 116 GED completers enrolled in postsecondary education within one year. A total of 144 GED completers were awarded a CRC. Middle College Total Enrollments (includes GED and Postsecondary) FY 2013 to FY 2014 College FY 2013 FY 2014 Danville % Germanna % J. Sargeant Reynolds % Lord Fairfax % New River % Patrick Henry % Rappahannock % Southside Virginia % Thomas Nelson % Total 1, % Page 17 of 51

19 On Ramp The On Ramp program assists clients in attaining postsecondary education credentials in emerging or in-demand careers in their region. Assistance includes: 1) tuition support for credit or non-credit programs of study that are approved by the college and local Workforce Investment Board; and 2) individual career and college planning services, including career assessments, career planning services, financial aid assistance, and referrals to support services. In FY 2014, the On Ramp Program went through two substantial programmatic changes. The first was to align eligibility requirements for all On Ramp clients to the WIA Dislocated Worker criteria. This change allows for collaborative supportive service delivery through co-enrollment with the Workforce Investment Boards. Making this change required extensive training of staff for the 16 existing On Ramp programs, along with the creation of new On Ramp programs at Central Virginia, Germanna, and Thomas Nelson. The narrowing of On Ramp eligibility requirements limited the pool of potential clients, which led to a decrease in clients served, compared to previous years. In addition, On Ramp began using the Virginia Workforce Connection (VaWC) for case management of its clients. With all colleges fully trained and with the benefit of lessons learned from the first year using the new eligibility requirements, it is anticipated that On Ramp totals will increase next year. FY 2014 enrollments are provided in the chart below. On Ramp FY 2014 College Total Enrolled** CCWA* 82 Central Virginia 9 Dabney S. Lancaster 19 Danville 14 Germanna 9 J. Sargeant Reynolds 36 John Tyler 20 Lord Fairfax 40 Mountain Empire 26 New River 21 Patrick Henry 30 Paul D. Camp 23 Rappahannock 16 Southside Virginia 46 Southwest Virginia 10 Thomas Nelson 14 Tidewater 36 Virginia Highlands 23 Virginia Western 38 Wytheville 13 Total 525 * CCWA total includes On Ramp non-credit enrollments for J. Sargeant Reynolds and John Tyler. ** Enrollment totals include both new and carryover clients. Page 18 of 51

20 Appendix A: Workforce Data Measurement Definitions and Location of Courses and Programs The definition of workforce has continued to evolve. The current definition, as approved by ACOP, includes workforce development courses and transitional programs. The following table provides a definition of each of the workforce services and programs included in this report. Data Measurement Definitions Workforce Development Courses: Types of courses: Course attribute of Open, Custom, Limited, Commsrv Completers: Credit: Students receiving a passing grade of A, B, C, D or P Non-credit: Students receiving a grade of S or X Non-credit contact hours: total completers multiplied by the course contact hours Non-credit headcount: unduplicated count of enrollments based on EMPLID. Students without an EMPLID (limited enrollments) are unduplicated based on concatenated name and college Non-credit under-represented populations: Students served from traditionally under-represented populations, determined by geographical location or race Employers served: Employers served through customized training, openenrollment courses (employer sponsorship), facility use, and contract services offered by workforce, as well as clinical opportunities, recruitment activities, dual enrollment, and internships offered by other departments at the colleges Career Pathways Programs: Adult Career Coaches and Experiential Learning Job Placement Coordinators: Participants served Apprenticeship Related Instruction: Individuals who participated in at least one ARI course during the course of the year Career Readiness Certificate: Recipients of a CRC (Bronze, Silver, or Gold) High School Career Coaches: Number of students receiving individual/small group coaching services Middle College: Number enrolled in the program On Ramp: Number enrolled in the program Source PeopleSoft SIS flatfile extract. Course attribute and value fields. PeopleSoft SIS flatfile extract. Grade field. PeopleSoft SIS flatfile extract using minimum hours field. PeopleSoft SIS workforce file extract. PeopleSoft SIS flatfile extract using race/ethnicity and location codes. Self-reported by colleges. Virginia Workforce Connection database ARI database CRC database Wizard Case Management System PeopleSoft SIS Middle College file extract. Virginia Workforce Connection database Page 19 of 51

21 The following table provides a listing of the WDS courses and programs that are available through the various community colleges. WF represents programs that are housed in the college s workforce division, while O represents those housed in another division at the college. WF/O marks programs that have a shared responsibility between workforce and another division. Location of WDS Courses and Programs FY 2014 College WDS Courses ACC/ ELJPC ARI CRC High School Career Coaches Middle College On Ramp Blue Ridge WF O WF O CCWA* WF WF WF WF WF Central Virginia WF WF WF WF O O Dabney S. Lancaster WF WF WF O WF Danville WF O WF WF O WF WF Eastern Shore WF WF WF WF Germanna WF WF WF O O WF J. Sargeant Reynolds O O WF John Tyler O O Lord Fairfax WF WF/O WF WF O O WF/O Mountain Empire WF WF WF O WF New River WF WF WF WF WF WF WF Northern Virginia WF O WF WF Patrick Henry WF WF/O WF WF O O WF Paul D. Camp WF WF/O WF O WF/O Piedmont WF O WF O Rappahannock WF WF WF WF O WF WF Southside WF O O WF O O O Southwest WF O WF O O Thomas Nelson WF WF WF WF O WF WF Tidewater WF WF WF WF WF WF Virginia Highlands WF WF WF O WF Virginia Western WF WF/O WF O WF/O Wytheville WF O WF O WF * CCWA provides workforce services for J. Sargeant Reynolds and John Tyler Community Colleges. WF = Workforce O = Other college division WF/O = Shared responsibility between Workforce and Other Page 20 of 51

22 Appendix B: WDS Data Reporting Requirements and Data Collection The following list provides detailed information about various data reporting requirements for Workforce through Achieve 2015, Chancellor s Goals, General Assembly Reporting, SCHEV and the State Code of Virginia. Achieve 2015 Access Goal: Increase the number of individuals who are educated and trained by Virginia s Community Colleges by 50,000 to a total of 423,000. Non-credit headcount Enrollment of students in Career Coaches program Success Goal: Triple the number of students graduating, transferring, or completing a workforce credential to 91,173. CRC attainment Workforce Goal: Increase the number of employers provided training and services to 13,000, with a particular focus on high-demand occupations. Employers served Chancellor's Goals: Access Goal Establish and implement core elements across all VCCS coaching services. Implement Rural Virginia Horseshoe Initiative at pilot colleges and establish four-year success benchmarks. Student Success Goal Improve college and career transition for students in training and coaching programs. Workforce Goal Serve employers through college courses, programs, and outreach. Implement Workforce Enterprise System (WES). Increase the number of students completing and businesses recognizing Career Readiness Certificates. Resources Goal Leverage support from the Virginia Workforce System. Increase revenues generated by Workforce Development Services. General Assembly Reporting ( Page 21 of 51

23 It is the GA s intent that non-credit business and industry work-related training courses and programs offered by community colleges be funded at a ratio of 30% from the general fund and 70% from non-general funds These funds will be allocated by formula based on the number of individuals served by non-credit activities. VCCS is directed to establish one or more Institutes of Excellence responsible for development of statewide training programs to meet current, high demand workforce needs of the Commonwealth. A report is due each year by November 4 th, detailing financing, activities, accomplishments, and plans for the Institutes of Excellence and 4 workforce development centers, and outcomes of the appropriations for 23 workforce coordinators and for non-credit training. This report should include: - Performance measures used to evaluate the effectiveness of workforce coordinators at all 23 colleges - Information on number of students trained, employers served, and courses offered; types of certifications awarded; participation by local government and the public or private sector; other data relevant to the activities of the 4 workforce development centers - Number of students trained, employers served and courses offered through non-credit instruction; amounts of local government, public or private sector funding used to match GA appropriation - Private and public funding contributed for institutes programming and operating needs, number of private and public partnerships involved in the institutes programming; number of faculty and colleges affected by the institutes programming; performance measures to be used to evaluate the sharing or broadcasting of information and new/improved/updated curricula to other VCCS campuses Non-Credit Allocation Formula funds based on a three year average of course contact hours with a heavier weight (two times) on the most recent year. Colleges have a 10 percent hold harmless and $5,000 minimum allocation, meaning that no college can lose funds allocated from the prior year by more than 10 percent and all colleges receive a minimum $5,000 award. SCHEV Level II Measure 1 Increase the number of students completing community college career pathways programs. Career pathway program success can be measured by the completion of career and technical education programs and receipt of a Career Readiness Certificate (CRC). State Code Requirement ( maximize non-credit course offerings made available to business and industry at a time and place that meet current and projected workforce needs and minimize the cost of noncredit offerings to business and industry to the extent feasible Page 22 of 51

24 deal directly with employers in designing and offering courses to meet real, current, and projected workforce training needs maximize the availability and use of distance learning courses addressing workforce training needs Page 23 of 51

25 The following chart displays each data element, its collection method, and the particular requirement for which it must be reported. 1 Data Element Career Coach - Students Entering Postsecondary Education Achieve 2015 WDS Data Collection Chancellor's Goals X General Assembly Reporting Non-credit Allocation SCHEV State Code Requirements 2 Career Coach - Students Served X X 3 Career Readiness Certificate Recipients X X X 4 Career and Technical Education Awards (Perkins) (also underserved population*) X X X Distance Learning Courses 5 (alternative delivery) X 6 Employers Served X X X X 7 Industry Certifications/Workforce Credentials X X X 8 Institutes of Excellence X 9 Middle College - Students Entering Postsecondary Education X 10 Non-Credit Contact Hours X 11 Non-Credit Headcount (also underserved population*) X X X 12 Non-Credit Revenues - Customized & Open Enrollment X 13 Non-Credit Workforce Courses Offered - Customized & Open Enrollment X 14 Private Funding Match to Workforce X 15 Public Funding Match to Workforce X 16 Workforce Development Centers - TNCC, DCC, PDCC, CVCC (detailed data) X * Note: Underserved is determined based on income, first generation college student, geographic region, race, or ethnicity. Page 24 of 51

26 Appendix C: Course and Program Data by College The following pages provide graphical workforce development course and career pathways program data by college. Page 25 of 51

27 Blue Ridge VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 5,925 3,411 4, % -4.9% Non-Credit Under-Represented Populations Served 15.9% 17.9% 17.6% -0.3% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 4,253 1,138 1, % 1,537 2,019 2, % -45.5% 4.0% -1.8% Total Workforce Course Completers* 5,790 3,157 4, % -2.1% Non-Credit Contact Hours 53,681 51,981 63, % -4.1% Employers Served Employers Served** (Workforce) , % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % 8.6% -1.5% High School Career Coaches (Access) 2,339 1,933 2, % -17.7% % -43.4% Subtotal Career Pathways Programs 2,548 2,488 2, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 26 of 51

28 CCWA VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 8,007 6,146 7, % -4.9% Non-Credit Under-Represented Populations Served 26.7% 23.3% 13.7% -9.6% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 8,373 4,714 7, % 4,582 4,551 4, % -45.5% 4.0% -1.8% Total Workforce Course Completers* 12,955 9,265 11, % -2.1% Non-Credit Contact Hours 203, , , % -4.1% Employers Served Employers Served** (Workforce) 1,182 1,011 1, % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction % 8.6% Career Readiness Certificate (Success) 2,064 2,211 2, % -1.5% High School Career Coaches (Access) -17.7% Middle College -18.6% On Ramp % -43.4% Subtotal Career Pathways Programs 2,902 2,732 3, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 27 of 51

29 Central Virginia VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 2,751 2,449 2, % -4.9% Non-Credit Under-Represented Populations Served 67.3% 67.8% 68.8% 1.0% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit % 1,426 1,519 2, % % -45.5% 4.0% -1.8% Total Workforce Course Completers* 2,887 2,251 2, % -2.1% Non-Credit Contact Hours 23,404 20,631 18, % -4.1% Employers Served Employers Served** (Workforce) % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % 62.8% 8.6% -1.5% High School Career Coaches (Access) 1,317 1, % -17.7% % -43.4% Subtotal Career Pathways Programs 1,529 1, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 28 of 51

30 Dabney S. Lancaster VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) % -4.9% Non-Credit Under-Represented Populations Served 50.2% 45.7% 60.4% 14.7% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit % % 115 1, % -45.5% 4.0% -1.8% Total Workforce Course Completers* 978 1, % -2.1% Non-Credit Contact Hours 3,946 13,498 5, % -4.1% Employers Served Employers Served** (Workforce) % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % -44.1% 8.6% -1.5% High School Career Coaches (Access) % % -43.4% Subtotal Career Pathways Programs % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 29 of 51

31 Danville VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 1,095 1,464 1, % -4.9% Non-Credit Under-Represented Populations Served 50.5% 46.4% 47.3% 0.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit % % % -45.5% 4.0% -1.8% Total Workforce Course Completers* 1,250 1,652 1, % -2.1% Non-Credit Contact Hours 12,626 15,211 11, % -4.1% Employers Served Employers Served** (Workforce) % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % -36.1% -11.9% -77.8% 8.6% -1.5% High School Career Coaches (Access) 1,288 1,133 1, % -17.7% % -43.4% Subtotal Career Pathways Programs 1,702 1,587 1, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 30 of 51

32 Eastern Shore VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 1,541 1,630 1, % -4.9% Non-Credit Under-Represented Populations Served 18.9% 19.0% 10.1% -8.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit % 1,199 1, % % -45.5% 4.0% -1.8% Total Workforce Course Completers* 2,032 2,110 1, % -2.1% Non-Credit Contact Hours 25,860 27,954 18, % -4.1% Employers Served Employers Served** (Workforce) % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % 8.6% -1.5% High School Career Coaches (Access) % -17.7% % -43.4% Subtotal Career Pathways Programs % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 31 of 51

33 Germanna VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 3,753 4,253 4, % -4.9% Non-Credit Under-Represented Populations Served 10.0% 9.5% 9.0% -0.5% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 2,323 1,594 1, % 2,154 3,280 3, % -45.5% 4.0% -1.8% Total Workforce Course Completers* 4,477 4,874 5, % -2.1% Non-Credit Contact Hours 46,792 66,316 59, % -4.1% Employers Served Employers Served** (Workforce) % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % -34.0% 8.6% -1.5% High School Career Coaches (Access) 1,460 1,051 1, % -17.7% % -43.4% Subtotal Career Pathways Programs 1,642 1,294 1, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 32 of 51

34 J. Sargeant Reynolds VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) Non-Credit Under-Represented Populations Served -4.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit Total Workforce Course Completers* Non-Credit Contact Hours -45.5% 4.0% -1.8% -2.1% -4.1% Employers Served Employers Served** (Workforce) 5.7% Career Pathways Programs ACC/ELJPC*** Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % -26.5% 17.2% 8.6% -1.5% High School Career Coaches (Access) 927 1, % -17.7% -18.6% -43.4% Subtotal Career Pathways Programs 1,156 1, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 33 of 51

35 John Tyler VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) Non-Credit Under-Represented Populations Served -4.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit Total Workforce Course Completers* Non-Credit Contact Hours -45.5% 4.0% -1.8% -2.1% -4.1% Employers Served Employers Served** (Workforce) 5.7% Career Pathways Programs ACC/ELJPC*** Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % 17.2% 8.6% -1.5% High School Career Coaches (Access) 1,385 1,591 1, % -17.7% -18.6% -43.4% Subtotal Career Pathways Programs 1,471 1,629 1, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 34 of 51

36 Lord Fairfax VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 6,322 6,406 6, % -4.9% Non-Credit Under-Represented Populations Served 16.0% 15.1% 14.7% -0.4% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit 3,643 4,174 5, % 5,351 4,846 4, % -45.5% 4.0% -1.8% Total Workforce Course Completers* 8,994 9,020 10, % -2.1% Non-Credit Contact Hours 97, , , % -4.1% Employers Served Employers Served** (Workforce) 1,273 1,292 1, % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % -63.6% -21.6% -54.5% 8.6% -1.5% High School Career Coaches (Access) 2,313 2,316 3, % -17.7% % -43.4% Subtotal Career Pathways Programs 2,733 2,700 3, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 35 of 51

37 Mountain Empire VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 3,738 2,239 1, % -4.9% Non-Credit Under-Represented Populations Served 17.5% 22.1% 22.4% 0.3% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit % 2,381 1, % 2,033 1, % -45.5% 4.0% -1.8% Total Workforce Course Completers* 4,433 2,592 1, % -2.1% Non-Credit Contact Hours 52,645 60,364 39, % -4.1% Employers Served Employers Served** (Workforce) % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp % -81.8% 8.6% -1.5% High School Career Coaches (Access) 1,965 1,679 1, % -17.7% % -43.4% Subtotal Career Pathways Programs 2,268 1,996 1, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 36 of 51

38 New River VCCS Workforce Development Courses Non-Credit Headcount (unduplicated, includes community education) Non-Credit Headcount (Access) 4,057 4,221 3, % -4.9% Non-Credit Under-Represented Populations Served 13.2% 16.6% 10.7% -5.9% -4.5% Course Completers (duplicated count, does not include community education) Custom Credit Custom Non-Credit Open Non-Credit % 3,327 3,230 2, % 1,025 1,622 1, % -45.5% 4.0% -1.8% Total Workforce Course Completers* 4,801 5,219 4, % -2.1% Non-Credit Contact Hours 144, , , % -4.1% Employers Served Employers Served** (Workforce) % 5.7% Career Pathways Programs ACC/ELJPC*** % 17.2% Apprenticeship Related Instruction Career Readiness Certificate (Success) Middle College On Ramp , % 133.1% -7.7% -27.6% 8.6% -1.5% High School Career Coaches (Access) 1,336 1, % -17.7% % -43.4% Subtotal Career Pathways Programs 2,394 1,771 2, % -10.2% * Workforce course completers total excludes open credit. ** Employers served includes data collected from all departments at the colleges. *** The ACC/ELJPC program began in FY Page 37 of 51

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