Conan Dickson, PhD Senior Director, Business Development, Johns Hopkins Medicine

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1 2016 HUMAN CAPITAL INVESTMENT CONFERENCE RITZ-CARLTON CHICAGO NOVEMBER 15-16, 2016 Conan Dickson, PhD Senior Director, Business Development, Johns Hopkins Medicine EXPANDING WORK-BASED LEARNING OPPORTUNITIES IN HEALTHCARE

2 EXPANDING WORK-BASED LEARNING OPPORTUNITIES IN HEALTH CARE: ADMINISTRATIVE FELLOWSHIP EXCHANGE Conan Dickson, PhD 2016 NCHL Human Capital Investments Conference November 16, 2016

3 Administrative Training at JHM Part of the Mission The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.

4 Administrative Training Programs at JHM Organizational Commitment Program Description ~FTEs Administrative Fellows 2 Year Rotation-Based Program throughout JHM 6 Administrative Residents 1 Year Program - Usually in one Department or Entity 15 Military Adminsitrative Residents Pharmacy Adminsitrative Residents Research Administration Training Program 1 Year Program - Students from Army-Baylor University Program 2 Year Program with Carey School of Business. Resident gets MBA or MS as part of program JHU 2 Year Program for Research Administration. Fulltime program for 5 slots each year and Part-time program as well. Estimated School of Medicine time: 2 FTEs Preventive Medicine Residents Administrative Interns BSPH Program for Physicians who get MPH and do rotations. Approximate rotation FTE at JHM No formal program; however, there are usually several undergraduate and graduate interns especially during the summer. Approxmate FTEs: *Does not include many programs for existing employees (i.e. Manager Cohort, Leadership Development Program) 1 N/A 4

5 Administrative Training Programs at JHM JHM Administrative Fellowship 2 Year Program; 6 Total Admin Fellows Rotations throughout system Core (Clinical Department; Planning & Marketing; Finance; Bayview; Howard County General Hospital) Structured Electives (Johns Hopkins Health Care [Payor/Contracting]; Community Physicians; Office of Johns Hopkins Physicians; Johns Hopkins Home Care; Fund for Johns Hopkins Medicine) Free Elective (6 Months) Pipeline for recruiting administrative talent Program has graduated 25 classes 74% of Fellows have stayed at JHM for first job 1/3 still at Hopkins in a number of leadership roles 5

6 National Organizations Support Administrative Fellowship Programs 6

7 National Organizations Support Administrative Fellowship Programs 7

8 National Organizations Support Administrative Fellowship Programs 8

9 Administrative Fellowship Exchange with UCLA Origin 9

10 Administrative Fellowship Exchange with UCLA STRUCTURE Fellows spent two days at each location Largely self-coordinated Met with various members of the executive teams Attended meetings Toured the facilities JHM Fellows presented to the monthly meeting of Presidents 10

11 Administrative Fellowship Exchange with UCLA Key Lessons for Fellows Similar challenges and strategies Urban issues Capacity / bed management International Academic mission Different approaches and leadership styles for addressing challenges 11

12 Administrative Fellowship Exchange with UCLA Key Lessons for Me PROS Enhances learning experience both for Fellows and organization Enough distance to allay concerns about sharing competitive information Logi$tics CONS Inertia for planning Needs to have an executive champion to ensure success Format worked well vs. spending a week or month Recommendation: Focus on regional exchange. Creating forums for Fellows to engage leads to organic connections, but needs a champion to make it work and sustain it. 12

13 Discussion 13