Program-Level Student Learning Outcomes Matrix - Academic Year
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1 Program-Level Student Learning Outcomes Matrix - Academic Year Sport Management, BS Program Mission: The mission of the York College of Pennsylvania Sport Management major is to provide students with a positive environment, rich in academic and practical experiences, oriented toward developing comprehensive professional and technical skills that are applicable to the diverse career opportunities in the sport management industry. 1 Identify Each Student Learning Outcome and Measurement Tool(s) Identify the Benchmark Observed SLO 1 Demonstrate the ability to apply current knowledge and practices to generate revenue within the sport industry. Assessment Results: Percentage 2. Meets 3. Exceeds Measure 1 Demonstrate the ability to apply current knowledge and practices to generate revenue within the sport industry. SPM 335 Sport Sales and Ticket Operations: 90% of students will achieve a meets s or higher on the sales/advertising strategies, and loyalty/incentives sections of the rubric for the final class project. somewhat to highly prepared to understand and use sales and marketing techniques in sport management % % 1.
2 2 SLO 2 Explain contemporary issues in sport management and craft best practice responses in an ethical manner. Measure 1 Demonstrate the ability to apply ethical decision making principles in the field of sport. SPM 475 Ethics & Current Issues in Sport: 90% of students will achieve a good or higher on the consideration of stakeholder input, internal/external influence on decision making process, and application of risk management and diversity factors in the decision making process sections in the rubric for the ethical decision making case study. somewhat to highly prepared to handle legal and ethical issues in sport management % 3. SLO 3 Demonstrate a working knowledge of accounting, economics and finance to contribute to fiscally responsible sport organizations. Measure 1 - Demonstrate a working knowledge of accounting, economics and finance to contribute to fiscally responsible sport organizations. SPM 340 Financing Sport Operations: 90% of students will demonstrate the ability to assess the college athletics landscape and concoct a viable and balanced budget for a sport organization by achieving an 85% or higher. somewhat to highly prepared to handle matters of finance in sport management % c % 1.
3 Identify Each Student Learning Outcome and Measurement Tool(s) Identify the Benchmark Observed SLO 4 Apply evidence based management practices to foster safe and productive sport organizations. Measure 1 Demonstrates the ability to apply best management practices within the sport industry. SPM 320 Sport Administration and Management Practices: 90% of students will craft a recommendation that achieves an "excellent" in all three categories of the rubric on the sport organization research and recommendation project. somewhat to highly prepared to manage a sport organization 3 Number Assessment Results: % % Meets 3. Exceeds SLO 5 Exhibit proficiency in the skills of communication and critical thinking within the context of the sport management discipline Measure 1 -- Demonstrates the ability to effectively communicate orally in individual and group presentations. SPM 225: 90% of students will achieve a meets s or above on all areas of the oral debate presentation rubric % 1. Measure 2 Demonstrates the ability to effectively communicate in writing. SPM 350: 90% of students will achieve a meets s or higher on the summary, identification of important storyline, and story coherence % 3.
4 4 sections on the rubric for the game recap assignment. Measure 3 SPM 425 Legal Aspects of Sport: 90% of % 2. Demonstrates the ability to analyze and students will achieve a meets or generate solutions via critical thinking. exceeds on the critical thinking/solutions section of the rubric of the Legal Aspects paper. Measure 4 Work Experience SPM 480: 100% of students will get a 37 Verbal 36 97% 3. Evaluation good or higher on the communication Written 36 97% and critical thinking portions of the Critical 34 92% supervisor work experience evaluation. SLO 6 Develop knowledge and skill in key career and professional development competencies for the sport management field. Identify Each Student Learning Outcome and Measurement Tool(s) Measure 1 Students will demonstrate proficiency in resume and cover letter writing. Identify the Benchmark 100% of students will achieve a 38/50 or higher on the resume/cover letter rubric. Observed Number Assessment Results: % Meets 3. Exceeds Measure 2 Students will demonstrate competency in professional interviews. 100% of students will achieve a meets s or higher in all nine of the categories of the Professional Interview Scoring Rubric % 1.
5 Program-Level Operational Effectiveness Outcomes Matrix Identify Each Operational Effectiveness Goal and Measurement Tool(s) Identify the Benchmark Data Summary 5 2. Meets 3. Exceeds OEG 1 Maintain full-time faculty positions and adjunct pool to satisfy program class schedule needs Measure 1: Fill one full-time Meets visiting professor position for academic year Measure 2: Identify qualified adjunct faculty to serve the courses in the revised sport management program particularly in the Practicum and Work Experience areas. OEG 2 Optimize program retention Measure 1: Track first year, fall to fall retention OEG 3 Optimize program enrollment Measure 1: Track program enrollment and tuition deposits fall to fall Nationwide search for a full-time visiting professor hire for fall Search for a qualified adjunct faculty person to serve Maintain first year fall to fall retention rates that are equal to or greater than the college rates Increase enrollment 7.5% Recommendation to extend Visiting Professor agreement with Donna Grove for Hired three new adjunct instructors Cimaszewski, Duffy, and Hardisky. Dept. Prog. College % % % % *See Sport Management enrollment history below Meets Does not meet a Does not meet b **Explanation of course action for intended outcomes not realized: a. Action plan: Student engagement is important to retention. The Sport Management Student Association is critical to student engagement in the program. Action Plan: Change the timing of scheduling new leadership. Implement an all-day planning and leadership development session prior to the new school year. Advising is critical to student retention. Action Plan: Balance advising load across full time faculty to ensure that faculty are not overloaded. b. As noted in Section I above: Enrollment continues to be a major focus for the HRSM Department. The sport management program engaged in a number of additional activities to promote the program, including an active social media presence, direct follow-up after open house events, and additional communications during the year to maintain contact with applicants and encourage enrollment. The College has been developing articulation agreements with community and junior colleges to promote to transfer students. Action Plan: Work closely with admissions. Use social media to engage prospects. Follow up with inquiries on a regular basis. Work with the admissions office and the HRSM department to develop and implement sport management-specific articulation agreements.
6 6 PROGRAM INFORMATION PROFILE This profile offers information about the performance of a program in the context of its basic purpose and key features. Name of Institution Institution: York College of Pennsylvania Program Accreditor: Commission on Sport Management Accreditation Institutional Accreditor: Middle States Commission on Higher Education Date of Next Comprehensive Program Accreditation Review: 2018 Date of Next Comprehensive Institutional Accreditation Review: 2025 To learn more about the accredited status of the program, click here: Program Context and Mission Program Mission: To provide an environment rich in academic and practical experiences oriented toward developing comprehensive professional and technical skills that are applicable to the diverse career opportunities in the sport industry. Program Goals: 1. Demonstrate the ability to apply current knowledge and practices to generate revenue within the sport industry. 2. Explain contemporary issues in sport management and craft best practice responses in an ethical manner. 3. Demonstrate a working knowledge of accounting, economics and finance to contribute to fiscally responsible sport organizations. 4. Apply evidence based management practices to foster safe and productive sport organizations. 5. Exhibit proficiency in the skills of communication and critical thinking within the context of the sport management discipline. 6. Develop knowledge and skill in key career and professional development competencies for the sport management field. Brief Description of Student Population: Enrollment in the Sport Management program is 174 students. A great majority of the students are residential and all except three students are full-time. Admissions Requirements: York College employs a rolling admissions process for all applicants. Prospective students must complete an application and submit the following:
7 7 An official transcript of your secondary school grades. Scholastic Aptitude Test (SAT) of the College Entrance Examination Board scores or the American College Testing Program (ACT) scores. Students are invited to upload letters of recommendation and supporting documents to their applications. The following pertains to transfer students: A minimum grade point average of 2.0 is required. A maximum of 75 semester hours will be accepted in transfer from two-year colleges. Students must complete a minimum of 30 credit hours at York College to be eligible to earn a degree. Students admitted to the college with an associate's degree from another institution must satisfy all York College general education requirements not completed as transfer credit. Indicators of Effectiveness with Undergraduates As Determined by the Program 1. Graduation Year: # of Graduates: 40 Graduation Rate: 4-year, 48%; 6-year, 56% 2. Completion of Educational Goal (other than certificate or degree if data collected) # of Students Surveyed: # Completing Goal: 3. Average Time to Certificate or Degree 1-Year Certificate: NA 2-Year Degree: NA 4-Year Degree: _4 4. Annual Transfer Activity Year: _2015 # of Transfers: 3 Transfer Rate: _6.7% 5. Graduates Entering Graduate School Year: _NA # of Graduates: _NA # Entering Graduate School: _NA 6. Job Placement (if appropriate) Year: # of Graduates: # Employed: 7. Licensure/Certification Examination Results: NA 8. Additional Indicators, if any: Form developed by the Council for Higher Education Accreditation. updated 2015
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