College of Pharmacy and Health Sciences Department of Nutrition. Dietetic Internship Handbook

Transcription

1 College of Pharmacy and Health Sciences Department of Nutrition Dietetic Internship Handbook

2 Section 1 General Information Introduction and Accreditation Program Contact Information Program Mission, Goals, and Objectives Section 2 Policies and Procedures Program Admission Process Notification of Acceptance...5 Lipscomb Graduate School Application...6 Program Costs & Financial Aid Student Support Services...7 Required Courses...7 Program Completion Requirements... 7 Definition of Terms...8 Written Assignments...8 Rotation Curriculum Concentration Specific Rotation Schedule...11 Evaluation and Assessment...12 Learning Assignments...12 Intern Self-assessment & Other Evaluations...13 Preceptor Intern Assessment...13 Successful Rotation Completion...13 Extenuating Circumstances Disciplinary Action Prior Learning and Supervised Practice...15 Intern Replacement of Employees...15 Vacation, Holidays, and Attendance...16 Agency Policies, Responsibilities & Confidentiality...17 Protection of Privacy...17 Insurance Requirement...17 Illness or Injury...18 Intern Pre-placement Screenings...18 Lipscomb DI Grievance Policy and Procedure Unusual Occurrences...19 Program Withdrawal...19 Professional Membership...19 Attire and Appearance...20 Employment...20 General Intern Expectations General DI Faculty Responsibilities...21 Academy of Nutrition & Dietetics Code of Ethics Section 3 Forms Confidentiality Acknowledgment & Release of Education Records Lipscomb DI Handbook Acknowledgment...31 Code of Ethics Acknowledgment...31 Assumption of Risk, Release & Medical Authorization...32 Publicity Acknowledgement...33 Lipscomb confidentiality

3 2 INTRODUCTION: The Lipscomb University Dietetic Internship Program (DI) is a post-baccalaureate, non-degree seeking program of Lipscomb University. Lipscomb is a private coeducational institution whose principal focus is education in the liberal arts and sciences, combined with a number of undergraduate professional and pre-professional fields, master s, and doctoral degree programs. Its primary mission is to integrate Christian faith and practice with academic excellence. This mission is carried out not only in the classroom but also by involvement in numerous services to the church and the larger community. The DI is designed to meet the competencies for entry-level dietetics practice and to prepare students for the Registration Examination for Dietitians. The program has options for Medical Nutrition Therapy, Health Promotion and Wellness, as well as Sports Nutrition concentrations and provides students with a minimum of 1220 supervised practice hours in a variety of healthcare, community and foodservice settings. The DI requires fall enrollment in a three-hour graduate level course: NUGR Special Topics in Nutrition Therapy, a non-credit fall enrollment in NUGR 5010 and non-credit spring NUGR 5020 in order to maintain an L number and access to all University resources. DI fees are attached to the non-credit courses NUGR 5010 ($7500) in fall semester and 5020 ($2000) in spring. The program has only a full-time option for the DI and begins in early-august through mid-may. If needed, interns may take up to 150% maximum (total of 59 weeks) for completion of the DI. Lipscomb has affiliation agreements with supervised practice sites across Nashville, Franklin, Murfreesboro, Clarksville, Gallatin, and Columbia. Students follow a specific DI calendar with a one-week break at Thanksgiving and one-week break at Christmas. The program provides the interns with an exam review course on campus in May. Thirty-nine weeks of rotations, including didactic activities, topic specific trainings and workshops, as well as professional meetings are scheduled for each intern. After orientation to the internship program on Lipscomb University's campus, students begin supervised practice at their assigned facilities. The program is designed for a full 40 hour work week, but with the deduction of the didactic component of monthly classes and holidays, an average of hours of supervised practice are actually completed per week in most rotations. Occasional weekend involvement for the program may be expected. Participants complete supervised experiences in medical nutrition therapy, foodservice management, community nutrition, sports nutrition and long-term care. A culminating experience of staff relief is completed after following successful completion of the clinical in-patient rotations at an intern s assigned hospital. This experience allows the student to function independently as an entry-level dietitian in the hospital setting with minimal oversight. ACCREDITATION: Lipscomb University s Dietetic Internship is accredited by the Accreditation Council for Education in Nutrition and Dietetics of the Academy of Nutrition and Dietetics, 120 South Riverside Plaza, Suite 2190 Chicago, IL (312) ext

4 3 PROGRAM CONTACT INFORMATION: Internship Director Internship Asst Director Coordinator of Sports Nutrition Anne Lowery, MS RD Michelle Michael, MS RD Ann Toy, MS RD CSSD Associate Professor Assistant Professor Sports Dietitian Lipscomb University Lipscomb University Lipscomb University One University Park Dr One University Park Dr One University Park Dr Nashville,TN Nashville,TN Nashville, TN (Office) (Office) (Office) PROGRAM OPTIONS: The Lipscomb DI is approved by the Accreditation Council for Education in Nutrition (ACEND) to offer 20 internship slots. Internship positions are filled during the Spring DICAS match after a thorough review of applications and an interview process with an interview board. The supplemental application required in addition to the DICAS application, will allow applicants to rank choices for concentration areas offered. Following the match in April, the program will determine the best fit for individuals to concentrations based on the needs of the program for the program year as well as the individual s preferences. Interns must realize that the program cannot guarantee first choice of concentration to all matched interns. Acceptance into the DI should be based on willingness to complete any of the three concentration options. PROGRAM MISSION STATEMENT: The mission of the Dietetic Internship (DI) Program at Lipscomb University is to provide supervised practice and didactic learning experiences to educate students to successfully function as entry-level generalist dietitians in the state, region, and nation. The curriculum is designed to provide for achievement of the competencies established for entry-level dietitians through excellence in both the classroom and supervised practice settings, encouragement of community service, and commitment to the Code of Ethics of the Academy of Nutrition and Dietetics. PROGRAM GOALS: 1. To prepare graduates to serve competently as entry-level dietitians; 2. To encourage, motivate, and support interns to complete the internship program; 3. To prepare graduates to demonstrate a commitment to service (faith-based organizations, professional organizations, food banks, non-profits, mentoring, etc.) PROGRAM OBJECTIVES FOR GOAL #1: Graduates will achieve a first-time pass rate of at least 80% on the RD exam over a 5-year period. At least 90% of graduates will have taken and passed the RD exam within 12 months of completing the program. At least 80% of graduates will have obtained employment in the field within 12 months of completing the program. 90% of graduate employers will rate graduates knowledge base as at least satisfactory for entry-level dietetic positions. PROGRAM OBJECTIVES FOR GOAL #2: 100% of interns will successfully complete the program within 150% of program length (59 weeks)

5 PROGRAM OBJECTIVES FOR GOAL #3: At least 70% of graduates are engaged in service in one or more ways (faith-based organizations, professional organizations, food banks, non-profits, mentoring, etc.) 4 ADMISSION PROCEDURES: Admission to the Lipscomb University Dietetic Internship Program is separate from admission to the University. Applying to the graduate school is not necessary as part of the application process for the dietetic internship. Applicants must participate in the Spring DICAS matching process and meet the following criteria to be considered for admission to the internship program: 1. Minimum DPD GPA of 3.0 on a 4.0 scale 2. Verification Statement from an approved undergraduate or certificate program in dietetics 3. Excellent reference/ recommendations -one required from DPD Director 4. Applicable Nutrition courses and GRE must have been completed within the past 5 years 5. GRE cumulative verbal and reasoning scores equal to or greater than 300 A selection committee evaluates internship applications on a competitive basis and determines the individuals to be interviewed. Nutrition-related work experience is optimal, but all applications are evaluated based on individual DPD GPA, GRE scores, personal statement, references, as well as work and volunteer experiences. Interviews with an interview committee comprised of current program preceptors generally take place mid- March and may be in person or skype. Exceptions to the academic criteria may be made in compelling cases. Students are ultimately selected for the program through the computer matching process. COMPUTER MATCHING: All applicants to the Lipscomb DI program must participate in computer matching. Computer matching enables a student to be assigned to a requested internship program that has also expressed interest in the student. A private company, D & D Digital Systems, conducts the matching process. Students should request instructions from their undergraduate program or from D & D Digital Systems to participate in computer matching and to prioritize their preferences for internship locations. Student preferences must be completed with D & D Digital Systems by February 15 th and may be reordered prior to March 31 st. There is a fee for participation in computer matching that must be paid with your prioritized preferences for internship locations. Requests for additional materials may be made to: D & D Digital Systems 304 Main St., Suite 301 Ames, IA (515) APPLICATION for ADMISSION to the Dietetic Internship Program: Applicants to the internship program must use the Dietetic Internship Centralized Application System (DICAS). The online application must be completed by 11:59 pm Central time on the deadline date listed by D & D Digital. The fee to use DICAS is $45 for the first application and $20 for each additional application. The DICAS application for the Spring match cycle is generally available after December 1st and can be accessed at:

6 A supplemental online application and fee payment of $35 to Lipscomb is also required as part of the application to the Lipscomb dietetic internship program 5 PERSONAL STATEMENT: Applicants must also submit a personal statement on DICAS addressing the following: Why are you interested in Lipscomb's Dietetic Internship? Why would you be successful in Lipscomb's Dietetic Internship? What are your short-term and long-term goals? What are your strengths and weaknesses or areas needing improvement? RECOMMENDATIONS: Three recommendations are required for application to Lipscomb through the DICAS application system. When completing the online application, applicants must provide the name, address and other contact information for each reference. Submission of this information will trigger an message requesting completion of an electronic recommendation form. No recommendation will be considered unless entered as part of the online application process. One recommendation must be completed by the DPD Director issuing the verification statement for the applicant. TRANSCRIPTS: Official transcripts from all universities attended should be mailed from the institution to the address below as part of the DICAS application process. Photocopies or Issued to Student copies will not be accepted. Upon successful matching, the student will also be required to request official transcripts conferring the degree be sent directly to the DI before beginning the internship program. DICAS - Transcript Dept. PO Box 9118 Watertown, MA GRADE POINT AVERAGE (GPA): The program will only review applications with a DPD GPA of 3.0 or higher. However, in order to have a competitive application, a higher GPA is recommended. GRADUATE RECORD EXAMINATION (GRE): Applications to the Lipscomb DI require a GRE score within the last 5 years or successful completion of a graduate degree, including a competitive GRE. Minimum scores of either 800 or 300, depending upon recency of taking the Graduate Record Examination (GRE) is required to be competitive. GRE scores must be reported on the DICAS application in the designated location. Official scores must also be sent to the University by completing a request with ETS for an Official GRE score report to Lipscomb code 1161, Nutrition 0214 or Dietetics The official GRE record should arrive to the University by the late February in order for the application to be considered complete. NOTIFICATION OF ACCEPTANCE: Lipscomb will not notify students of acceptance into the program. D & D will notify each student applicant about the dietetic internship program to which he or she has been matched. The student must notify the matched Dietetic Internship Program Director by phone, or fax by 5:00 pm on Appointment Day to confirm acceptance of the internship assignment.

7 6 LIPSCOMB GRADUATE SCHOOL ADMISSION: Once a student receives notification that she is matched to the Dietetic Internship Program and has confirmed acceptance, an application to the graduate school is not required for the dietetic internship. If the student desires to complete a master s degree offered by Lipscomb that will accept the 3-hour required Special Topics course as well as the optional practicum credit, application to the graduate program should be completed prior to August 1. An additional application fee may be required depending on the program. PROGRAM COSTS: Internship Application Fees DICAS Fee. $45.00 D & D Matching Fee. $50.00 Lipscomb DI supplemental application Fee.. $35.00 Estimated Required Tuition and Program Fees ( ) Per Hour Fall Semester Spring Semester DI Program Total Tuition* $985 $2,955 0 DI Fees $7,500 $2,000 TOTAL $12,455 *3 Graduate Credits for NUGR 5403: Special Topics in Nutrition Therapy is required for interns. 3 to 6 optional practicum hours are available with NUGR 530V at an additional cost at the current graduate credit hourly rate. ESTIMATED PROFESSIONAL EXPENSES: Academy of Nutrition and Dietetics Student Membership... $ Student Malpractice Liability Insurance...$ and click the "Get a Quote" button. Complete the drop down boxes on the new page with your name, coverage beginning in August, address, phone number, state of Tennessee as residence, "Dietitian" as area of study, and "Academy" for member associations. Once your application is complete and paid, you will receive the certificate of liability immediately. Follow instructions. If you are a DTR, you will apply as a professional and your cost will be between the $70 and $80 range. ADDITIONAL COSTS: Items such as background checks, Immunizations, titers, TB skin tests, drug tests, personal health insurance, and individual malpractice liability insurance are requirements for participants. Interns are responsible for food and miscellaneous personal expenses incurred during the FNCE trip, as well as transportation and parking for rotations and other professional meetings attended during the program. Slip-resistant shoes and appropriate foodservice attire are required for certain rotations. Professional clothing, lab coat, and closed-toe dress shoes are the accepted attire for clinical and community rotations, unless scrubs and tennis shoes are facility approved. A Laptop computer, personal printer and scanner, and other school supplies (notebooks, pens, paper, paperclips, etc) are necessary for successful completion of program expectations. Students are responsible for bearing the expense of these items and costs.

8 FINANCIAL AID: Students who are accepted into a graduate program at Lipscomb, intending to complete a graduate degree and are enrolled in 6 graduate hours per semester may be eligible for financial aid from the University. Additional information can be found on the Lipscomb web site at the following link. 7 STUDENT SUPPORT SERVICES: Students enrolled in the Lipscomb DI have access to student support services such as campus police and public safety, health services, counseling and testing services, disabled student services, the library, and career development services. Additional information can be found at the following link REQUIRED COURSES: DIETETIC INTERNSHIP Duration Credit Hours Earned Orientation, LU Campus 2 weeks 0 Special Topics in Medical NUGR 5403 Nutrition Therapy Fall Semester 3 NUGR 5010 DI Experience I Fall Semester 0 NUGR 5020 DI Experience II Spring Semester 0 TOTAL 3 GRADUATION AND PROGRAM COMPLETION REQUIREMENTS: The verification statement is granted only under the following circumstances: 1. The dietetic intern has demonstrated ethical and professional performance with competence as an entry-level practitioner through satisfactory completion of all scheduled supervised practice rotations with a 4 or better on all competencies logged in E*Value. 2. The dietetic intern has completed all required assignments satisfactorily as assessed by preceptor and/or DI director s grading of learning modules, case studies and projects and uploaded to Evalue prior to program completion. 3. The dietetic intern has met all financial obligations to Lipscomb University. 4. The dietetic intern has completed the CDR Exit Packet including Registration Eligibility Application Form, RDE Mis-use Form, and demographic information on the CDRREPS portal. For interns successfully completing the program and receiving signed verification statements, the program director will submit the on-line computerized registration eligibility application for each intern to Commission on Dietetic Registration (CDR) for verification of eligibility for the registration examination for dietitians. This will occur within one week following the Intern Pinning Ceremony. Interns should receive an confirming registration eligibility from CDR approximately 3-5 business days following Director s submission to CDR. However, should the class be randomly audited, eligibility acknowledgement could take an additional one to two weeks during the audit process. Following registration through successful completion of the Registration Examination for Dietitians, state laws for licensure may be required for practice. Information can be found regarding licensure laws per state at this link

9 ASSIGNMENTS, CURRICULUM & EVALUATION POLICIES 8 I. Definition of Terms DI Director: DI Assistant Director: Site Director: Preceptor: Anne Lowery, MS, RDN, LDN College of Pharmacy & Health Sciences Lipscomb University Michelle Michael, MS, RDN, LDN College of Pharmacy & Health Sciences Lipscomb University The education coordinator (usually lead RD) for the nutrition or foodservice related experiences at a rotation site. The supervisor (usually an RD) that the intern reports to during a specific day/week/topic of each rotation. II. Assignments All E*Value assignments will be reviewed and evaluated by the Preceptor, DI Director and/or Asst Director prior to the completion of each rotation (Bariatric and Foodservice Workbooks require some completion during the rotation). The Preceptor may require revisions, as he/she deems necessary. The Preceptor will obtain input from others who have worked with the intern during the specific rotations as they see fit. Interns are responsible for timely submissions of assignments (rotation workbooks, case studies, and other assignments) to preceptors and submitted to E*Value. Late submission of any assignment is subject to deductions unless prior approval from Preceptor has been granted and the Director has been notified and approved the extension. III. Rotation Curriculum The Lipscomb DI curriculum is approved by ACEND, the accrediting agency for the Academy of Nutrition and Dietetics (AND). The DI curriculum and forms will be used as a guideline for the completion of required work in each rotation to achieve competencies. All activities and projects completed by dietetic interns will be directly related to and support the ACEND core competencies and curriculum requirements of AND or the mission of the University and Program. The next two pages include the Lipscomb Dietetic Internship Curriculum Map for the MNT concentration, which designates the rotation areas that will address each of the required ACEND and concentration specific competencies (5.1 and 5.2). Curriculum maps for the Health Promotion and Wellness as well as the Sports Nutrition concentrations are available to interns after matching. The following page following the curriculum map is a sample rotation schedule.

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12 An MNT Intern schedule should include the following number of weeks for each rotation area. Orientation/ Workshops/ Topic-Specific Trainings 4 weeks Institutional/ Retail Foodservice & Management 2 weeks Hospital/ LTC Patient Foodservice & Management 3 weeks Inpatient MNT 1 5 weeks Inpatient MNT 2 2 weeks Outpatient MNT 4 weeks Nutrition Support 3 weeks Community 4 weeks Professionalism/ Policy/ Research 2 weeks Child/ Adolescent Education 1 week Staff Relief 5 weeks Workshops/ Projects/ Case Studies 2 weeks Elective 1 week RD Review 3 days 39 weeks A Health Promotion and Wellness Intern schedule should include the following number of weeks for each rotation area. Orientation/ Workshops/ Topic-Specific Trainings 4 weeks Institutional/ Retail Foodservice & Management 1 week Hospital/ LTC Patient Foodservice & Management 1 week Inpatient MNT 1 2 weeks Inpatient MNT 2 3 weeks Outpatient MNT 4 weeks Nutrition Support 3 weeks Community / Wellness 12 weeks Professionalism/ Policy/ Research 2 weeks Child/ Adolescent Education 1 week Staff Relief 3 weeks Workshops/ Projects/ Case Studies 2 weeks RD Review 3 days 39 weeks 11 A Sports Nutrition Intern schedule should include the following number of weeks for each rotation area. Orientation/ Workshops/ Topic-Specific Trainings 4 weeks Institutional/ Retail Foodservice & Management 3 weeks Hospital/ LTC Patient Foodservice & Management 1 weeks Inpatient MNT 1 2 weeks Inpatient MNT 2 3 weeks Outpatient MNT 4 weeks Nutrition Support 3 weeks Community/ Sports/ Wellness 10 weeks Professionalism/ Policy/ Research 2 weeks Child/ Adolescent Education 1 week Staff Relief 3 weeks Workshops/ Projects/ Case Studies 2 weeks RD Review 3 days 39 weeks

13 IV. Evaluation & Assessment End Of Rotation (EOR) Performance Evaluation The performance evaluations for each rotation/ experiential activity should be completed on E*Value and discussed with the intern by the last day of the rotation, although the program recognizes that this is not always possible. Verbal and informal evaluations are expected throughout the rotation from preceptor to intern and it is the responsibility of the intern to inquire daily regarding strengths and weaknesses of the intern s performance identified by the preceptor. It is imperative that the EOR evaluations reflect the work and effort that was exemplified by the intern relative to location of this rotation within the 39-week program (i.e. early in the program, expectations are not as high as they are during staff relief). Preceptors will use the guidelines provided in the Preceptor Guidebook, to complete performance evaluations. These evaluations will assess each activity and competency identified on the evaluation form as well as any added for rotation specific assignments not included and the professional behaviors demonstrated by the intern throughout each rotation. Optimally, the Preceptor will review the information and discuss areas of strength and areas for improvement with the intern once the evaluations are complete. Because the evaluations are completed online through E*Value and not on paper forms, signatures are not required and completion of the evaluation may be after the last day of the rotation. Due to this, the intern can agree or disagree with the evaluation and respond appropriately in E*Value with comments until a resolution has been made. The intern will also log appropriate competencies into E*Value for each rotation following his/her review of the completed Preceptor s EOR evaluation for that specific rotation marking the level of performance in accordance with the likert type scale of performance listed below. 3 correlates to assisted in performance 4 correlates to performed with supervision 5 correlates to performed independently Successful completion of a rotation/competency as logged by the intern in E*Value, is compared by the DI Director, the Assistant DI Director or Administrative Assistant to the Preceptor s completed EOR for the intern. The competency will then be confirmed in E*Value indicating the intern in fact was successful in completion of all requirements and activities with adequate understanding for concepts expected at that point in the program. This decision is based on review of the EOR and submitted assignments. 12 E*Value Assignments E*Value rotation assignments will accompany each rotation throughout the internship. These assignments are designed to complement supervised practice experiences, as well as emphasize competencies not fully developed in the rotations. E*Value assignments can be submitted to E*Value under My Portfolio and then by clicking My Folio. Submitting incomplete or inaccurate answers on assignments will result in receiving an incomplete until the assignment is re-submitted and determined to demonstrate understanding by the intern. Late submission, without approval from Preceptor or DI Director, of any of the following may result in the intern being placed on probation. Both late submissions and a pattern of insufficiencies in assignments and/or rotations will result in grade deductions for graduate credit courses. The following are some examples of assignments: E*Value Learning Modules Intern Self-Evaluation Site Evaluation by Intern Preceptor Evaluation by Intern Case Studies Any other required work during the internship

14 Intern Self-Assessment At the end of each rotation, interns will complete a self-assessment EOR immediately following the rotation and preferably prior to reviewing the preceptor evaluation for the same rotation. Interns will use the guidelines/examples provided for professional behaviors to help them assess their individual performance. Interns will submit these to E*Value to be considered during the review process by DI Director prior to confirming successful completion of rotation/ competency. 13 Other Evaluation Guidelines The Preceptors will evaluate interns performance using various other evaluation forms. These forms are designed to indicate areas with exceptional or adequate performance and areas that need further practice and improvement. Interns are evaluated during interviewing and counseling sessions, group presentations, and upon completion of special projects using specific evaluation forms. The completed evaluations are accessible by the intern in the E*Value system and can be agreed or disagreed with. If an evaluation is disagreed with, it will remain open for preceptor review and comments. The DI Director or designated E*Value administrator has access to these in E*Value. Intern Evaluation Of Rotations At the end of each rotation with a new preceptor, the intern will evaluate his/her experiences in the rotation with that preceptor. The evaluation is designed to indicate the strengths and weaknesses of the rotation and the Preceptor. Following completion of rotations at a given supervised practice site (which may include several rotations with multiple preceptors), a Site Evaluation will be completed. All of these evaluations can be accessed on E*Value. These evaluations will also be used as a basis of discussion during the annual review of the program to determine necessary changes to the program for the future. V. Successful Rotation Completion At the end of each rotation (EOR), interns will be assessed through EOR evaluations and completion of E*Value assignments (workbooks, case studies, individual assignments, etc). Interns who display unprofessional or unethical behavior, fail to submit assignments on time and/or fail to meet the required core competencies (achievement of a 3 or 4 on EOR, depending on placement of rotation within the DI calendar) will be counseled as to their potential for successful completion of the internship program. The DI Director and/or Preceptor may determine the need for an intern to repeat a rotation as identified by receiving a 2 or 1 on evaluation criteria, spend additional time in a rotation and/or complete supplemental work (see IV. EOR evaluation). The additional time and/or supplemental work, will be re-evaluated to determine the intern s ability to move on to the next rotation and/ or remain in the program. Should the intern have to extend or repeat a rotation, the program length may need to be extended to accomplish the 1220 supervised hours and successful completion of all rotations and competencies. Maximum time for program completion is 150% of program length, which equals 59 weeks. Extenuating Circumstances Interns who encounter unforeseen major life events that prevent the completion of rotations or program requirements may be granted additional time for completion if deemed necessary by the DI Director. Interns encountering these circumstances must complete program requirements within one (1) year from the program start date. However, additional time may be provided at the discretion of the DI Director. The intern may need to repeat rotations to ensure

15 competence. Interns who are not able to complete program requirements may be counseled to withdraw from the program. 14 DISCIPLINARY ACTION: Warnings & Termination Performance, behavior or attitudes deemed inappropriate by the DI Director and/or Preceptor will be brought to the attention of the intern for remediation, unless the intern s actions/ behavior is deemed grievous enough for immediate dismissal. With all situations concerning student warning and termination, an appeal process is available. First Formal Warning The preceptor, DI Director and/or Asst Director will meet to discuss issues/problems with the intern. Issues or problems identified may result from preceptor concerns and/or below standard academic, professional conduct or ethical standards of performance. A formal written warning will be issued at this time. The written warning will outline inappropriate behaviors, attitudes and/or performance. Expectations will be outlined for changes in the intern s behavior, attitude and/or performance, along with a monitoring timeline. A copy of the warning will be given to the intern and site preceptor, and placed in the intern s permanent file. Continuation of inappropriate behaviors will result in a second written warning. In some cases, meetings may occur via electronic means or phone. Copies of warnings will be sent electronically at the time of the meeting. Second Formal Warning The program director and/or assistant director will meet with the intern and preceptor to discuss issues/problems with the intern. Issues or problems identified may result from preceptor concerns and/or below standard academic performance. A formal second written warning will be issued at this time. The written warning will outline inappropriate behaviors, attitudes and/or performance. Expectations will be outlined for changes in the intern s behavior, attitude and/or performance, along with a monitoring timeline. A copy of the warning will be given to the intern and site preceptor, and placed in the intern s permanent file. In some cases, meetings may occur via electronic means or phone. Copies of warnings will be sent electronically at the time of the meeting. Termination Should the identified behaviors, attitudes and/or performance continue despite warnings, a final internship termination conference will be held. When it has been determined that the intern has not made sufficient progress toward correction of identified behavior, attitudes and/or performance, despite previous formal warnings, the Program Director and Dean of the College of Pharmacy and Health Sciences will hold a final internship termination conference and notify the intern verbally and in writing that s/he is being terminated from the program. An appeal to the termination decision can be sent in writing to the Dean of the College of Pharmacy & Health Sciences who will review the request and form an Appeal s Committee of three unbiased faculty members to hear explanation from the Program and the intern. The final decision regarding an appeal of Program termination, heard by the Appeal s Committee, will be final and binding. An intern terminated from the Lipscomb internship program for inappropriate behavior, attitudes and/or performance will not be considered for future internship placements with the Lipscomb DI Program. Dismissal from the program will be communicated to The Academy of Nutrition and Dietetics Commission on Dietetic Registration for determination whether the dismissed intern is eligible for entrance into other accredited programs in the future.

16 Examples of inappropriate behavior include, but are not limited to : chronic tardiness and being unprepared for rotations, leaving the facility without permission/ notice insubordination to faculty or supervised practice site staff theft or pilferage unethical behavior regarding assignments and evaluations unethical or unprofessional behavior at rotation sites, workshops or classes Other behaviors may be deemed worthy of a formal warning or immediate dismissal, upon consultation with Preceptors and DI Director. Interns may be subject to random drug/ alcohol testing at any point in the program. The previously described warning procedures are appropriate for minor offenses that can be identified, monitored, and resolved. Should an intern display severe insubordinate, unprofessional or unethical behaviors and/or attitudes, the intern will be immediately dismissed from the Program regardless of the disciplinary action described above. 15 Alternative Placements The internship director will determine what, if any, supervised practice sites are available for alternative placements in case of site/ rotation removal that does not result in Program Dismissal. If an alternative supervised practice site preceptor is willing to accept the intern, the intern will be reassigned. The intern will not have a choice on reassignment and must either accept the placement offered or drop out of the internship program. The intern must submit in writing to the program director his or her willingness to accept the reassignment. If the intern chooses not to accept the reassignment, s/he must submit in writing to the internship director a letter of resignation from the internship program. If there is not a supervised practice site available for reassignment, the intern will be terminated from the program. If the disciplinary process results in the intern being dismissed from the Program, all costs associated with participation in the DI Program will be the responsibility of the intern. PRIOR LEARNING AND SUPERVISED PRACTICE EXPERIENCE: The Lipscomb dietetic internship program does allow exemption from supervised practice hours or assignments for DI students in certain situations. The student s resume, job descriptions from positions held, performance evaluations from previous experiences, and proof of employment/ hours worked in said experiences will be reviewed by the DI Director. The DI Director will determine the competencies previously achieved and the number of hours the intern is eligible to replace based on the current DI curriculum design (based on hours designated for each rotation area in the curriculum map). An example of granted prior learning might be if an intern worked for WIC prior to the internship, then the WIC rotation can be replaced by an elective rotation. Another might be if extensive healthcare foodservice experience has occurred prior to the internship, reduction of hours for foodservice competencies may be granted. INTERN REPLACEMENT OF EMPLOYEES: Supervised practice is for educational purposes only and is not intended to replace facility employees, except as planned to acquire experience and demonstrate competence through learning experiences. All supervised practice experiences should be planned for competency attainment as described in the curriculum and work assignments for the purpose of education, i.e., mastery of techniques and reinforcing knowledge. Replacement of employees is defined as interns being placed on the regular work schedule in lieu of paid employees.

17 16 VACATION, HOLIDAYS AND ATTENDANCE: During the Lipscomb Dietetic Internship Program, interns will typically have one week for Thanksgiving break and one week of Christmas vacation, as well as a few other one-day holidays if his or her assigned Preceptor is going to be off and provides approval for the intern to take the holiday (i.e. Labor Day, MLK Day). The DI schedule will be given to interns at the beginning of the internship in August and will reflect the holiday breaks provided. Customary religious holidays may be honored with the approval of the DI Director and Site Preceptor. Approval for the holiday must be requested in writing at least 4 weeks prior to that holiday. Interns are scheduled for a minimum of forty hours per week at their supervised practice sites, except for holidays and class weeks. Extra project work will require interns to use off-duty time to complete rotation workbooks and case study research. Interns are expected to be punctual, follow the schedule assigned and be available throughout the entire rotation. All absences and reasons for absences should be reported to the Site Preceptor by phone within the first thirty minutes of regular work hours. In addition, an must be sent within the first hour to the Preceptor and DI Director/ Asst Director, reporting the absence and reason. Unexcused absences are not acceptable and are subject to disciplinary action. Arriving late and/or leaving early from the supervised practice site may be considered an absence. The Academy of Nutrition and Dietetics (AND) requires that a dietetic internship provide a certain number of supervised practice hours. To prevent interns from failing to meet this requirement, the following policies and procedures have been developed and are strictly enforced during the program. Interns are allowed to take additional leave as outlined below, but must make up lost time within a rotation when the time off prevents the meeting of necessary performance objectives. It is the responsibility of the intern to arrange make-up time/days with the Preceptor. The Lipscomb DI Director and faculty must be informed of a make up time /days/ activities via . All leave must be recorded in E*Value, made up as described below, and documented by the supervising dietitian involved. If an extended leave (more than three consecutive days) is required for an illness, a written request for extended leave must be provided by the third day missed, accompanied by documentation from a physician. Documentation from a physician verifying the intern is cleared to return to work must be provided on the first day back. Leave Type # of Days Prior Approval Sick 3 No: must call RD and Director as soon as possible Bereavement 3 Yes: 24 hr. notice must be submitted in writing/ to RD & Director Personal Days 2 Yes: four weeks notice must be submitted to the RD and Director Professional 1 Yes: 2 weeks notice submitted to RD & DI Make-up Provision To be determined by supervising dietitian To be determined by supervising dietitian Time must be made up as determined by preceptor No Comments To be used for illness ONLY Immediate family only More than two days may result in dismissal > 1 day missed requires make-up AGENCY POLICIES, RESPONSIBILITIES, AND CONFIDENTIALITY: All students admitted to the Dietetic Internship are expected to comply with all university rules, regulations and policies including, but not limited to alcohol, drugs, smoking and dress code located in the University s graduate student handbook provided at Orientation. Additional Program policies described in this Intern handbook must be followed. It is the

18 responsibility of the intern to become familiar with the Lipscomb University rules, regulations and policies, as well as the rules and regulations of the internship and affiliation in which he or she is currently working. In compliance with federal law, all records concerning dietetic interns are confidential. Dietetic interns have the right to inspect their files through the office of the Program Director. During Orientation, Lipscomb interns will be required to read and sign the Lipscomb confidentiality acknowledgement regarding protected health/proprietary information, agreement regarding student clinical experience and release of education records, and acknowledgement of the policies described in the handbook. All interns are required to complete pre-rotation HIPPA and TCPS online-training and provide evidence of completion of such through uploading certificates to E*Value. Interns will also be required to complete FERPA forms for their individual files and the Assumption of Risk, Release and Medical Authorization form in order to participate in the Food and Nutrition Conference trip taken by the Program. 17 PROTECTION OF PRIVACY: Lipscomb University Dietetic Internship Program files are kept in a locked office of the DI Director. All information in the files is private and confidential. Assignments completed will be de-identified before disseminating among faculty and others for educational purposes. The Lipscomb DI faculty and Preceptors have access to interns confidential internship files. Interns have the right to review their personal dietetic internship program file upon request. INSURANCE REQUIREMENTS: It is the responsibility of the intern to maintain personal health insurance and car insurance while the University will provide professional liability insurance for the students. Professional Liability Healthcare Professional Liability Malpractice Insurance is purchased by Lipscomb University. It will be obtained through Marsh U.S. Consumer Insurance of Seabury & Smith, Inc. in the amount of $1,000,000/ $3,000,000. Proof of liability insurance is provided to supervised practice site affiliates. Interns are required to purchase additional individual liability malpractice coverage prior to beginning rotations Health Insurance All interns must be covered by health insurance while enrolled in the program. Evidence of coverage must be provided prior to beginning the Lipscomb Internship program and uploaded to Personal Records section of E*Value. Automobile All interns must carry and be able to provide proof of automobile insurance, including personal liability. Interns assume all liability for safety in travel to and from assigned supervised practice sites and/or Lipscomb University. INJURY OR ILLNESS WHILE AT SUPERVISED PRACTICE SITES: Should an intern become ill or encounter an accident while at the Supervised Practice Site, the preceptor should assist the intern with the medical emergency. The preceptor will then notify the DI director and additional arrangements will be made as required by the problem or condition. The expense of the emergency care is the responsibility of the intern.

19 INTERN PRE PLACEMENT SCREENING: Interns will be required to undergo a background check, drug screen and other tests as determined by the University and Practice Sites. It is the responsibility of the intern to complete the background check and drug screen Certiphi registration, payment and process as communicated to the intern prior to orientation in August. The background check fee is $85 and the drug screen is $29. Required University Health forms including immunizations, titers, TB skin tests, and physicals are the intern s financial responsibility and proof of each must be supplied to the DI prior to orientation. Additional background checks (fingerprinting) and confidentiality forms are often required by certain sites at no cost to the intern and may be required prior to certain rotations. The intern is responsible for bringing a copy of each test result and requirement to orientation in August. These copies will be placed into each intern s file and should be uploaded to E*Value Immuns & Certs as well. The student may be asked by a preceptor and/or site to provide a copy during a rotation. 18 LIPSCOMB DI GRIEVANCE POLICY AND PROCEDURES: Lipscomb University Internship Program faculty and staff commits to investigating all problems and/or claims or allegations of discrimination in the operation and administration of the internship program as it relates to placement and supervision of interns in supervised practice sites. Should an intern have a problem and/or grievance with a partnering facility preceptor or staff, the following course of action should be followed. If an intern has a grievance against the DIP director, s/he should move to Step 4 as described on the following page. Step 1: Meet with Site Preceptor and/or DIP Director Should an intern encounter a problem they are not able to resolve with the rotation preceptor or other site staff; s/he should request a meeting with the site preceptor. The intern should be respectful of the site preceptor s time and work commitment and arrange a meeting at a time convenient to the preceptor. At all times, the intern should remain respectful of the commitment each preceptor has made to make the supervised practice experience available for the intern. At the meeting, the intern should identify specific incidents and when the problem(s) occurred. The intern and site preceptor will discuss the resolution of the problem(s), a course of action, a procedure for monitoring resolution, and a timeline for resolution. The intern and the preceptor should also discuss the intern s ability to successfully complete the rotation and strategies for success. Step 2: Meet with Site Director (if different than Site Preceptor) Should the problem still exist after completion of the course of action and timeline for resolution agreed to in Step 1, the intern should contact the Site Director to arrange a meeting to discuss the problem. The intern should identify the unresolved program/grievance and the attempts that have been taken to resolve the problem(s). The intern should be informed that the site director might contact the preceptor to clarify actions if this is determined to be necessary. The intern and clinical instructor will discuss strategies for successful resolution of the problem. The clinical instructor and the intern will agree on a course of action and timeline, as well as, monitoring of resolution needed by the Site Director. Step 3: Meet with Program Director Should the problem still exist after the second attempt at problem/grievance resolution, the intern should contact the Lipscomb DI Director to arrange a meeting with the Preceptor, Site Director and the program director. At least three school days prior to the meeting, the intern must submit in writing to the program director the following: the problem/grievance, courses of

20 action taken up to that point, and an explanation for lack of resolution. The director may ask the preceptor to verify what has transpired. The program director and intern will identify reasons for lack of resolution and a third course of action, along with a timeline for successful completion of the internship. The course of action might include assurances for appropriate preceptor and intern behaviors/actions. 19 Step 4: Meet with Dean of College of Pharmacy and Health Sciences Should the problem still exist after the third attempt at problem/grievance resolution, the intern should contact the Dean of the College of Pharmacy and Health Sciences and request assistance in resolving the problem/grievance. At least three days prior to meeting with the Dean, the intern should write an account of the problem and the attempts made to resolve the problem, as well as the timeline followed. The Dean may meet with the Program Director, and Preceptor to discuss the lack of resolution to the problem. Based on his/her best judgment, the Dean may arrange a meeting with the Intern, Preceptor, and the Program Director to discuss a course of actions to resolve the intern s complaint. If the problem is still unresolved after the agreed upon course of actions and timeline, the intern should then contact ACEND with the grievance. UNUSUAL OCCURRENCE: An unusual occurrence is any event of which a Preceptor is made aware and that has potential to result in harm to an intern. If an intern gets sick or has an unusual occurrence during their rotation and needs assistance, the intern is responsible for informing the Preceptor and Lipscomb DI Director of the occurrence as soon as possible after the occurrence. The Preceptor and intern must document such occurrences. It is the intern s responsibility to arrange for immediate care whether is to the Lipscomb Student Health Services or the intern s healthcare provider of choice. The intern is responsible for all healthcare costs for her/himself incurred in treatment of said injury. The intern s healthcare costs cover both immediate care and any necessary follow-up care. The University is not financially responsible for any costs incurred by the intern. PROGRAM WITHDRAWAL: Lipscomb University Dietetic interns may withdraw at any time from Lipscomb and from the Dietetic Internship Program. Withdrawal is immediate and the intern cannot return to the program after withdrawal. Withdrawal is defined as leaving the program permanently. The DI fee of $9500 is expected in full by the intern regardless of withdrawal date. The costs associated with the 3 hour graduate course may be refunded in part or in full depending on withdrawal date as described in the University Academic Calendar. Interns are strongly encouraged to contact the Lipscomb DI Director prior to making the decision to withdraw from the program. PROFESSIONAL MEMBERSHIP: All interns are required to become student members of the Academy of Nutrition and Dietetics at the expense of the student. The DI Program will register each intern for membership with the Tennessee Academy of Nutrition and Dietetics (TAND) and the Nashville Academy of Nutrition and Dietetics (NAND) as part of the program fees. Interns are expected to attend NAND meetings and the TAND annual meeting in the spring.

21 ATTIRE AND APPEARANCE: In terns are to maintain a professional image at all times by being appropriately dressed and well-groomed, and by following the dress code of each facility. Interns should determine the appropriate dress code per rotation from the preceptor. While serving in hospital affiliations, interns will wear business attire and lab coat, or dress as assigned by that facility. Scrubs may be worn if the preceptors typically wear scrubs. No jeans, revealing clothing, form-fitting leggings, short skirts, bare shoulders, bare midriffs, or athletic wear is allowed. Female interns must wear hosiery when wearing professional clothing baring the legs per facility policies. Closed-toe and closed heeled shoes are to be worn for all rotations and slip resistant shoes (i.e. Wal-Mart brand or Shoes for Crews) are required for all foodservice rotations. Unprofessional footwear, although it may meet the criteria of closed toe and heel, is not allowed during rotations requiring business attire. Interns who are not appropriately dressed may be denied permission to remain on duty and must make up missed time. Each intern will be furnished with and required to wear a nametag reflecting the intern s name and Lipscomb University. Identification issued by the various affiliations must also be worn during rotations in those facilities. Hairstyles should be neat and require minimal management while on duty. Men should be clean shaven or have beards neatly trimmed. During foodservice rotations, hairnets will be worn and nail polish is strictly forbidden. A small amount of jewelry and makeup may be worn. Piercings except for the lower ear lobe are not allowed for rotations and should be removed. Fragrances (perfume, etc.) should be minimized for the comfort of the patients. Gum chewing is not allowed while on duty. Site Directors and Preceptors have the right to determine if the attire worn is consistent with the image desired. 20 EMPLOYMENT: Part-time employment during the internship is not recommended due to the full-time demands of the internship. However, in cases where employment is necessary, it is recommended to limit hours to no more than 15 hours per week. Internship responsibilities and hours of training must supersede employment duties and work schedules at all times. In the event of a conflict, internship responsibilities take precedence at all times. Any deviations from this policy require approval from the DI Director and Site Director at your supervised practice site. GENERAL INTERN EXPECTATIONS: Interns enrolled in the Lipscomb Dietetic Internship Program are expected to follow all policies and procedures and expectations as listed below. Failure to follow policies and procedures may result in disciplinary action including termination from the program. Interns are expected to: Be familiar with all policies and procedures and refer to them to answer policy and procedure questions. Complete learning experiences, competencies, readings, written assignments and projects by due dates. Be punctual and available through each rotation. Log hours appropriately in E*Value based on actual hours worked with preceptor (not for early arrival, homework completed prior to or following scheduled time with preceptor) Behave in a manner consistent with the Academy of Nutrition and Dietetics Code of Ethics at all times. Represent Lipscomb in an appropriate manner and with an appropriate appearance.

22 Maintain health and automobile insurance and reliable transportation to all supervised practice facilities. Prepare before each rotation by completing any required homework. Maintain confidentiality of all information discussed within their rotation. Communicate with their Preceptors and Lipscomb DI faculty throughout each rotation. Inform Preceptors and Lipscomb DI faculty of any change in his/her schedule in a timely manner and to accept program changes that may arise. Maintain a positive and hard-working attitude. Check and E*Value accounts daily, as this is the main form of communication between Lipscomb and interns. Confine cell phone usage, including texting, to lunch and break times unless the responsible Preceptor has approved other arrangements. Agree if equipment/property is damaged at any supervised practice site, it is their sole responsibility to make restitution to the supervised practice site for repair or replacement. Agree to hold supervised practice sites and Lipscomb University harmless from any claim which might arise out of or by virtue of the student s participation in the supervised practice experience, including but not limited to injuries occasioned by the negligence, including gross negligence, of the supervised practice site and/or Lipscomb University, their offices, agents and employees 21 General Dietetic Internship Faculty Responsibilities Internship program Director/ Assistant Director and Preceptors are expected to: Provide intern orientation to the DI Program. Ensure adequate training of Preceptors and coordinate learning experiences, assignments and projects for each rotation. Develop schedules for the DI program, organize rotations and plan class days. Monitor and evaluate intern s progress in each rotation. Ensure that all interns are meeting ACEND core competencies for all rotations. Serve as a role model and mentor. Serve as an advocate for the intern when appropriate and justified. Act as a liaison between the Preceptor and intern as needed. Develop partnerships with outside organizations that strengthen the program. Develop and enforce policies and procedures. Direct the selection and procession of new interns. Maintain currency in education and training and revise the program as needed to ensure interns are training in current dietetics skills. Be involved in the Academy of Nutrition and Dietetics activities that strengthen the quality of the program. Maintain the program s accreditation with the Accreditation Council for Education in Nutrition and Dietetics

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