Svetlana Holt CV. Does emotional intelligence explain economic success of personal bankers?

Transcription

1 Svetlana S. Holt Date Submitted: August 10, 2012 Faculty Rank: Associate Professor Academic Discipline: Management Date first employed by Woodbury University: As an adjunct: August 2003 Full-time: August 2010 Faculty Qualification: AQ Yes PQ Other I. EDUCATION Post-Doc. Certification: AACSB Post-Doctoral Bridge to Business Program Year Conferred: 2010 Granting Institution: Tulane University, LA Area of Expertise: Management/Marketing Research: Does emotional intelligence explain economic success of personal bankers? Doctoral Degree: Name of Degree: Ed.D. Year Conferred: 2007 Degree Granting Institution: Pepperdine University Major Field of Study: Management Minor Fields of Study: Organizational Leadership Dissertation: Emotional intelligence and academic achievement in higher education Master s Degree: Name of Degree: Master of Business Administration Year Conferred: 2002 Degree Granting Institution: Woodbury University Major Field of Study: Management Baccalaureate Degree: Name of Degree: Bachelor of Arts 1 P a g e

2 Year Conferred: 1986 Degree Granting Institution: State University of St. Petersburg, Russia Major Field of Study: Germanic Philology, TESL, and Interpreting Professional Certification: Certified MSCEIT practitioner Advanced CAPSIM/FOUNDATION certified practitioner II. PROFESSIONAL EXPERIENCE Teaching Experience: Date Institution and Location Courses Taught 2007 present Woodbury University, Burbank, California School of Business Graduate Level: WMBA 562 Capstone WMBA 555 Human Resources Management WMBA 5729 Emotional Intelligence at Work WMBA 5706 Managing Change Undergraduate Level: CIT 110 MS Office Survey MGMT 100 Introduction to Business MGMT 301 Organizational Communications MGMT 310 Principles of Management MGMT 320 Organizational Behavior MGMT 328 Management and Organizational Behavior 2009 MGMT 330 Managerial Persuasion MGMT 350 Business Ethics MGMT 460 Managing Change and Conflict MGMT 461 Leadership Theory and Practice MGMT 483 Capstone P a g e

3 Los Angeles Pierce College, Woodland Hills, California CAOT Department Microsoft Office Suite Business English Business Terminology Los Angeles Mission College. Sylmar, California Developmental Communications and CAOT Departments English Grammar Applied to Writing College Reading Business Communications Business English Microsoft Office Suite Keyboarding Business Experience: Date Organization and Location Title and Responsibility Los Angeles Community College District, Sylmar, California Instructional Assistant United Airlines LAXCS Service Director Imperial Products, Anaheim, California Territory Manager, Sales Universal Chiropractic Center, N Hollywood, California Office Manager III. COURSES TAUGHT Fall 2011: Course No. Course Title No. of Hours MGMT 350 Business Ethics 3 MGMT 460 Managing Change and Conflict 3 MGMT 461 Leadership Theory and Practice 3 3 P a g e

4 WMBA 555 Human Resources Management 3 Spring 2012: Course No. Course Title No. of Hours MGMT 461 Leadership Theory and Practice 3 MGMT 330 Managerial Persuasion, Conflict, and Negotiation 3 MGMT 460 Managing Change and Conflict 3 WMBA 5706 Change Management 3 IV. SERVICE ASSIGNMENTS SINCE 2007 (University, School, Professional Discipline/Scholarly Society, Public) Service to the University (Including School of Business) 2008 University-wide Academic Senate Election Committee Member 2009 present School of Business Academic Senator (currently serving second term) present Management Faculty Advisor, SOAR 2009 present BBA curriculum evaluation committee member 2012 present BBA admissions review board member 2012 Management faculty hiring committee member Service to the Profession 2012 A Study of Armenian American Leadership : Doctoral Dissertation Advisor at Pepperdine University GSEP 2012 Reviewer for Journal of Business Ethics 2009 Reviewer for International Journal of Learning present Board of Directors Member, Valley Home Medical Supply V. CURRENT PROFESSIONAL AND ACADEMIC ASSOCIATION MEMBERSHIPS Academy of Management International Society of Performance Improvement VI. HONORS, AWARDS, AND OTHER FORMS OF SPECIAL RECOGNITION Delta Mu Delta National Honor Society in Business Administration 4 P a g e

5 Phi Delta Kappa National Honor Society for Educators Alpha Sigma Lambda National Honor Society for Non-Traditional Students VII. SCHOLARSHIP SINCE 2007 Discipline-Based Scholarship Type I Holt, S., Marques, J., & Way, A. D., Bracing for the Millennial Workforce: Looking for Ways to Inspire Generation Y. Journal of Leadership, Accountability and Ethics (accepted for publication in 2013). Marques, J., Dhiman, S. & Holt, S. (Eds, 2012). Business Administration Education: Changes in Management and Leadership Strategies. Palgrave-MacMillan: New York, NY. Bjorklund, R., & Holt, S. (2012). Overcoming Barriers to Participation in Diverse Strategic Decision-Making Groups: A Leadership Perspective. International Journal of Business and Management, 7(6), Marques, J., Holt, S., & Green, V. (2012, in print). From White Paper Writing to White Water Rafting: A Review of Three Strategies to Match Learning with Real Life. Journal of Management Development. Holt, S. & Marques, J. (2011). Empathy in Leadership: Appropriate or Misplaced? An Empirical Study on a Topic that is Asking for Attention. Journal of Business Ethics 105(1), Holt, S., Bjorklund, R., & Green, V. (2009). Leadership and Culture: Examining the Relationship Between Cultural Background and Leadership Perceptions. Journal of Global Business Issues, 3(2), Marques, J., Allevato, E., Holt, S. (2008). Linking Quality Management and Emotional Intelligence to Workplace Spirituality (2008, November) Organization Development Journal, 26(4), Learning and Pedagogical Research Type I Holt, S. (2010). Learning, Thinking Teaching, and Emotions. The International Journal of Learning, 17(40), Proceedings Marques, J. & Holt, S. (Oct. 23, 2011). Awareness as Performance Driver in New Age Management - The One Voice Institute of Elemental Ethics and Education, Boston, Oct. 5 P a g e

6 23, 2011, with inclusion in the conference proceedings and in The One Voice International Collection of Scholarly Works 2011 Holt, S. (2008) Emotional intelligence and Student Success in Higher Education (2008, October): Higher Education Symposium on emotional intelligence, with inclusion to peer reviewed proceedings Presentations at Meetings Holt, S., Marques, J., & Dhiman, S. (August 2012). Where Millennials, Awareness, and the Informal Economy Meet: an Evolutionary Perspective. August 3-7, Professional development workshop (2 hours) presented at the 72 nd Annual Meeting of the Academy of Management, Boston, MA. Marques, J., Dhiman, S., & Holt, S. (2012). Breaking through Formal Boundaries: Creative Lenses for Sensible Leadership in an Ambiguous World. August 3-7, Professional workshop (1.5 hours) presented at the 72nd Annual Meeting of the Academy of Management, Boston, MA. Marques, J. & Holt, S. (2011). Awareness as Performance Driver in New Age Management* - One Voice International Conference, Sunday, October 23, 2011, Boston, MA. VIII. BOOK CHAPTERS Holt, S. (2012). What do empathy and emotional intelligence have to do with change? (In Marques, J., Dhiman, S. & Holt, S. (Eds). Business Administration Education: Changes in Management and Leadership Strategies. Palgrave-MacMillan: New York, NY. Holt S. (2012). Connecting with the future: embracing the Millennials (In Marques, J., Dhiman, S. & Holt, S. (Eds). Business Administration Education: Changes in Management and Leadership Strategies. Palgrave-MacMillan: New York, NY. IX. PROFESSIONAL DEVELOPMENT OF THE FACULTY MEMBER SINCE 2007 (Involvement in professional meetings, professional development programs, classes taken, other development activities, etc.) 2012 Academy of Management workshops, Boston, MA 2011 Academy of Management Workshops, San Antonio, TX 2011 Woodbury Research Colloquia 2010 Post-Doctoral Courses in Management and Marketing, New Orleans, LA 6 P a g e

7 2010 Woodbury Faculty Learning Community 2009 International Conference on Emotional Intelligence, Chicago, IL 2008 International Conference on Emotional Intelligence, London, UK 2008 User and advanced Capsim Certifications workshops, Chicago, IL X. PROFESSIONAL CONSULTING ACTIVITIES SINCE 2007 Lockheed Federal Credit Union, Training Department Valley Home Medical Supply, Sales Department Velocity Sports, New Business development Casa Leaders, Financial and Marketing Departments 7 P a g e