Assessment Report Univ. North Carolina Asheville SA - Dean of Students

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Juniper Julian Malone
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1 Assessment Report Univ. North Carolina Asheville SA - Dean of Students Mission: The Dean of Students works with Housing and Student Life Operations, Residential Education, Citizenship Education (as well as the Division of Student Affairs as a whole) to help create, implement and support a comprehensive and engaged co-curricular campus experience for UNC Asheville students. Chair/Director: Jackie McHargue Assessment Liaison: Nancy Yeager Strategic Plan 3 - Sustainability - Improve retention of first year students identified as at risk. SA - Dean of Students - At Risk Student Retention - Through the use of MapWorks data, help increase the retention rate of all first year students from fall to spring semesters and from first to second year, especially students identified as at risk. Administer MapWorks survey (I) to all of 80%. Administer MapWorks survey (II) to all of 50%. Utilize student survey results to initiate individual student contact (for those students of concern). Community Directors will make contact with all students identified as "red" for social integration and secure meetings with 95% of said students. Community Directors will make contact with all students who did not complete the survey to determine their campus integration level. In conjunction with Pat MCClellan and Stephanie Franklin, Dean of Students will work to provide similar outreach to off campus first year students and other students needing more intensive contact. Utilize student survey results as supporting information for all intentional contact with first year students, including advising, citizenship education, under 12 hour requests, Care Team contact, LSIC efforts, SOAR planning, residence hall programming and other areas identified by the MapQorks Campus Coordinators. Administer MapWorks survey (I) to all of 80%. Administer MapWorks survey (II) to all of 50%. Utilize student survey results to initiate individual student contact (for those students of concern). 95% of all students who complete the MapWorks survey who are identified as a potential student of concern will have direct contact with a staff member. students will be 94% for fall semester to spring semester. Overall retention rate of first year students from fall to fall will increase by 3%. 06/30/ % of all first year students completed survey I and 32% completed survey II. 100% of students who were identified as students of concern were contacted by a staff member. Retention rate of residential first year students from fall semester 2013 to spring semester 2014 was 93.4% and the retention rate of for all freshmen from fall semester 2013 to spring semester 2014 was 92.4%. 06/30/ MapWorks survey completion was 70.7%. 95% of students identified as potential concerns were contacted directly by a staff member. students from fall 2012 to spring 2013 was 93.2% Retention rate of all first year students from fall 2011 to fall 2012 was 78.4%. 06/30/ MapWorks survey I completion rate of 68.5% 06/30/ The Care and Crisis Team will continue to utilize the Mapworks survey to identify students of concern. 06/30/ Data was used to frame SOAR support programs and will be used for Fall 2013 OneStop programming and Residential Education programming. completion rate will be lowered and an incentive will be added to increase survey participation. Follow-up survey will be distributed for Additional efforts will be made to reach faculty so they can motivate their LSIC students to complete the survey and perhaps integrate their personal reports into an assignment. Additionally, we will work to try to get more LSIC faculty interested in using MapWorks in their advising. Will also work with Residential Education leaders to improve Community Director tracking of contact. 10/23/2014 1:54 PM Generated by TracDat a product of Nuventive. Page 1 of 5

2 MapWorks survey II - survey II was not administered in an effort to focus on student outreach from survey I. A staff member contacted all students identified as potential concerns (not all responded back). students from fall 2011 to spring 2012 was 92.8%. Overall retention rate of first year students from fall 2010 to fall 2011 decreased by.5%. LSCI faculty utilization of MapWorks database decreased to only 2 faculty total. 06/30/ Fall 2012 program will reflect high need areas as well as Residential Education programming efforts and orientation outreach efforts from the Dean of Students to improve these results. shared with Care and Crisis Team as well (which includes faculty). SA - Dean of Students - Alcohol Wise - Administer and utilize AlcoholWise survey to enhance the programmatic offerings for and success of first year students. Administer survey and follow-up survey to all first year students. of the survey will be utilized for alcohol, drug and sexual violence education programming. AlcoholWise surveys 90% of all new students will complete survey I 50% of all new students will complete survey II Of the students who complete both survey I and II, 40% will note a change/impact on their behavior as a result of the survey/program. 06/30/ % of new freshmen completed survey I and 57% completed survey II. 60% of new transfers completed survey I and 41% completed survey II. 56% of freshmen who completed both surveys reported a change/impact in their behavior as a result of taking the survey. 35% of transfers who completed both surveys reported a change/impact in their behavior as a result of taking the survey. 06/30/ % of new students completed I and 68% completed II 36% noted an impact on academic success and quality of life 06/30/ The results of this survey are shared with Health & Counseling, Residential Education and Care & Crisis to continuously improve programming and access to information for students about alcohol awareness. 06/30/ were shared with Residential Education and Health & Counseling for their program planning. will also be used to outline alcohol/drug intervention component for a new bystander intervention program. Data will also be used in presentations to new students in summer and fall orientations. The Alcohol and Drug Education and 10/23/2014 1:54 PM Generated by TracDat a product of Nuventive. Page 2 of 5

3 Programming Group will also use the data to plan collaborative programming and outreach efforts. Strategic Plan 2 - Liberal Arts - Improve transition experience and skills of new students. SA - Dean of Students - LSIC Program Compliment - Students will articulate increased knowledge about and connectedness to the campus and peers as a result of participating in the LSIC Program Compliment based on MapWorks data. Meet with Dr. Karn Cole, Associate Professor of Education, to look at programming strategies, needs and development. Develop and implement a programming compliment to the LSCI class, based on MapWorks data. out to LSIC students (setup in StudentVoice called LSIC Student Success Program). Participating students will report at an 90% rate that they feel the program provided knowledge which will help them in their courses/campus experience. Participating program students will report an 90% satisfaction rating regarding their experience with the program. Participating students will report that 85% feel the program increased their connectedness to campus and peers. 06/30/ Wording slightly changed and added some results: 89% of participating students felt the program made them more aware of campus resources. 87% reported being satisfied with the program. 61% reported increased connectedness to campus and peers. Also, 89% felt the program made them more aware of faculty and staff on campus who could assist with their transition and 83% reported they were provided with additional skills to be successful. 06/30/ Only a 19.71% response rate by students to the survey: 61.9% of respondents reported that the program provided knowledge which will help them in their courses/campus experience. 60.3% reported increased connectedness 68.2% were more aware of faculty/staff who can provide assistance 06/30/ Continue to review the program to ensure it is meeting the needs and development of incoming students. Focus on the connection to campus and peers result, which was the lowest result. 06/30/ Intentional first year programming was developed and implemented in Founders Hall and Mills Hall. Will utilize the data to expand dates of offerings to allow for improved student participation and also add topics based on student feedback. Data will again be used to support programming for SOAR and Fall OneStop programmatic offerings. 65% were more aware of resources No faculty survey on satisfaction was done by OneStop (there was initial discussion but no follow through) 10/23/2014 1:54 PM Generated by TracDat a product of Nuventive. Page 3 of 5

4 06/30/ Fall 2011 Program: 77.1% of participating students felt the program provided knowledge that will help them in their courses/campus experience. Spring 2012 Program % 06/30/ Topics scheduled for Fall 2012 based on these results. Satisfaction rating: Fall % and Spring - 90% Connectedness rating: Fall % and Spring % Faculty rating of program: 100% Inconclusive Strategic Plan 3 - Sustainability - Care and Crisis Team will provide effective assistance to faculty and comprehensive outreach to identified students. SA - Dean of Students - Care and Crisis Team - Increase retention of Care and Crisis Team (CACT) students. Faculty and Staff 911 guide will be distributed to new faculty on campus and a student guide will be distributed to key offices. Continue to refine recordkeeping and follow up on CACT cases. A new Lunch and Learn series will be developed and implemented to assist faculty in working with distressed and disturbed students as well as assisting students in general and how to integrate behavioral expectations into their syllabi. Sexual Misconduct guide will be distributed. Retention information for students. Review of Inst. Records CACT students will be retained at an 85% rate from Fall to Spring and Spring to Fall. 06/30/ CACT students were retained at an 87.3% rate from Fall 2013 to Spring Result Met 06/30/ % of CACT students were retained from fall to spring and 62.5% were retained from spring to fall. Faculty satisfaction not assessed. 06/30/ This will remain an important outcome to assess since the students and issues change every year. 06/30/ used/will be used for following: 1. Lunch and learn sessions for faculty and staff for Fall 2013 (topics such as working with challenging students, students with mental health issues etc..) guide distributed to new faculty/staff 3. Dean of Students part of new staff orientation 4. Sexual Violence and Harrassment Guide created and distributed 5. The increase in academic related 10/23/2014 1:54 PM Generated by TracDat a product of Nuventive. Page 4 of 5

5 Development of a survey tool which could be utilized for students assisted by CACT (who were aware of having been assisted by CACT). issues (which noramlly have underlying mental health or physical health issues) has been shared with Residential Education, OneStop and Health & Counseling to assist them with programming and outreach. 06/30/ Satisfaction rating for participating faculty not assessed - no reliable or easily utilized tool found. 06/30/ This outcome will continue to be assessed and information shared with Care and Crisis Team. CACT students retained at 82% Strategic Plan 2 - Liberal Arts - Student complaints are documented and addressed in a timely manner. SA - Dean of Students - Student Complaints - Student complaints will be acknowledged and the resolution process inititated within two business days. Maintain confidential logging system for student complaints. Log and record of complaint. Review of Inst. Records Log and record of complaint will be created for 100% of cases and include recrod of referral or resolutions. Student complaints will be cknowledge and the resolution process initiated within two business days. 06/30/ % of cases logged and recorded and resolution process initiated within 2 business days. Result Met 06/30/ Student complaints will continue to be monitored but this will no longer be an outcome. 10/23/2014 1:54 PM Generated by TracDat a product of Nuventive. Page 5 of 5

Use of Results 4. Assessment 5. Use of improve Student Learning? (or did it?) 1. Goals/Objective 2. Phase 3. Assessment Procedures

Use of Results 4. Assessment 5. Use of improve Student Learning? (or did it?) 1. Goals/Objective 2. Phase 3. Assessment Procedures EXAMPLE Student Assessment Report: Administrative Administrative UNIT: Dean of Students Office/Student Affairs Department Head: Example Date Submitted: Example Mission: The Dean of Students Office establishes